This document summarizes the services provided by Inqaba Group, including national recruitment, skills transfer, immigration services, and foreign skilled artisans. The company's vision is to be a market leader in business process outsourcing. Their mission is to effectively procure and administer business projects to ensure unmatched service value to human capital. Core values include commitment to excellence, integrity, and passion for customers.

2. OVERVIEW NATIONAL RECRUITMENT
SKILLS TRANSFER IMMIGRATIONS FOREIGN SKILLED ARTISANS
OPERATIONS TIME AND ATTENDANCE PAYROLL
VISION // MISSION // VALUES
OUR UNASHAMEDLY
ETHICAL PROMISE CONTACT DETAILS
INDEX

3. VISION
Inqaba Group shall be the market leader in business process outsourced solutions, including
contract administration, payroll solutions and facilities administration. We will endeavour to
treat our clients, perspective clients and employees with the utmost dignity and respect.
MISSION
To effectively procure, secure, develop and administrate business with our valued clients,
thus ensuring service excellence of unmatched value to human capital projects.
VALUES
• Commitment to excellence and people
• Individual respect and responsibility
• Teamwork
• Honesty and integrity
• Passion for customers
Inqaba specialise in finding a comprehensive solution within human capital projects. OurServices
range of services include the supply, management and administration of human resource
requirements, across a broad spectrum of local and international industries.
Inqaba are driven by a mission to find innovative solutions to the staffing needs for aServices
diverse client base. We have grown to become an adaptable provider of human resources in
South Africa.
National operating infrastructure
Inqaba comprises of an extensive national branch infrastructure that ranges over allServices
major provinces in the country. Due to the nature of our business, our current branch infrastructure
is continually expanding, as it provides the platform from which specialist business divisions
respond to the service requirements, operating throughout the country.
Scope of services offered
We serve all industries and recognise that each client has unique staffing requirements. Inqaba’s
specialist business divisions have the expertise and flexibility to meet the specific needs of each
client. Each division has a specialised recruitment and HR management focus. Networking
between these divisions play an intricate part within Inqaba’s service philosophy. We are geared
together to work as one, on delivering a total solution.
Our core business comprises of the following:
• National recruitment (blue and white collar)
• Foreign skills craft
• Skills transfer
• Immigration
• Operations
•Time and attendance
• Payroll
OVERVIEW

4. Our service offering includes the evaluation, assessment and supply of professionals at all levels
and for the purpose of permanent/temporary and project secondment employment options. Our
pundit resources ensure capability to offer staff to anywhere in the world, continuity of qualified
supply of resources and knowledge transfer between countries. Quality is at the forefront of
commitment and that is why we take time to understand the culture and value of people being hired
in confidence of their fitness for purpose.
We offer the following services:
• Permanent placements
•Temporary placements (LDC, Fixed)
• Specialised services/placements
• Executive search
•Assessment services
Industries include, however not limited to:
• Civil engineering, FMCG, oil and gas, petrochemical, rail system construction and maintenance
• Power generation (new build and maintenance), renewable energy, international/ cross border
• Human resources, office management and support and motor and transport.
Turnaround time
We provide same day feedback and commitment promise of a submission date which we
religiously adhere to. Generalist positions will be delivered within 2 business days depending on
untypical requisitions.
Compliance
• Inqaba Services comply with Labour Law South Africa and operates in line with the Employment
EquityAct of SouthAfrica.
• We liaise with client PR teams and ensure local absorption with the help of corporate
info/recruitment centres.
• Dealing with the critical skills of SouthAfrica and working closely with Department of Labour in
exhaustion of SouthAfrican professionals prior to permit allocation generally dealing with
specialist skills and uncommon requirements.
Online presence
We have successfully established an influential social media presence (web based applications,
FB, Twitter, LinkedIn, Google+), working with clients to ensure labour stability in use of
surrounding community involvement as well as making our platform accessible to all candidates in
remote locations.
Productivity
Inqaba Services believes that productivity is a state of mind. It is in the spirit of progress of
continuous improvement of what exists today. It is the determination to improve on yesterday's
performance and do it even better tomorrow. It is the will to improve on the current situation
regardless of how good it may seem or how good it may be in fact. It is the sustained effort to apply
new techniques and methods. It is the faith in progress.
For client/candidate testimonials please visit our website www.inqabaservices.co.za
If you require further information or would like to book an appointment with us please contact
Inqaba Services National Recruitment for our tariffs, terms and conditions.
NATIONAL RECRUITMENT
Through our renowned skills transfer division Inqaba Services’ vision is to provide improve and
empower learners with welding skills to meet the demand required by client. We aim to be
recognised as a world class skills transfer centre, uplifting and enhancing our learners, by giving
them the tools to better their future.
We see the skills transfer course as a process of developing the trainee’s knowledge and skills to a
desired level of competence. We do this by providing learning programs that are practical and
easily understood.
Not only do we present these opportunities to the unemployed communities, we also offer
businesses and affordable opportunity to send employees on our courses enhancing their skills
and competency levels, thus adding value to the employee. These services are available to
individual people, organisations, communities as well as government sectors to be part of
specialised practical welding skills programs, at an affordable rate for them to participate in the
country’s economic opportunities.
Inqaba Services facilitates all requirements for the onsite skills transfer programs
Trainees are supplied with the following:
•Trainees are equipped with all the welding machinery and materials
• Branded overalls as part of full personal protective equipment
• Instructional manuals and DVD’s
•Trainees are awarded a certificate of competence
As a company, we are committed to develop human skills capabilities, through practical training in
specific welding skills programs, which are aligned to international standards. We endeavour to
eradicate poverty and create employment and income generating opportunities for all.
SKILLS TRANSFER

5. Our immigrations team plays a key role in the global success for all corporate companies and
individual applicants interested in any facet of immigration/emigration, work permits and intra-
company transfer permits.
Our consultants are registered immigration practitioners and have years of experience in dealing
with The South African Department of Home Affairs and all other related issuing authorities
involved in the immigration process. Our years of working relations and extensive experience in
servicing large corporate companies have enabled us to understand corporate structures and
deadlines.
General
• Exceptional efficiency, coupled with extensive client service and knowledge of the Immigration
Act No 13 of 2002, as amended, makes our immigrations team the ideal choice for your
immigration assistance.
•They continually expanding their knowledge and services to assist clients in various regions e.g.
Pretoria, Johannesburg, Germiston, Polokwane, Springs, Witbank etc.
Our Immigrations team assist with the following services:
• Critical skills work permit
• General work permit
• Intra-company transfer work permit
• Exceptional skills work permit
• Quota work permit
• Corporate work permit
• Business visit visa
• Section 11(2) and extension applications
• Study permit
• Relative's permit
• Self-employment permit
• Visitor visas
• Holiday visas
• Extension of visitors visas with a condition or restriction relatives visas
• Service around the clock
• Dedicated experienced driver with assigned vehicle for all collections and deliveries
• International medical aid covers through Bupa international
Certifications
• Assist with authentications at the Department of Education, Public Notary, High Court, Foreign
Affairs and various Foreign Embassies
• Assist with Apostille at Public Notary, Foreign Affairs and various Foreign Embassies in respect
of countries that fall under the Hague Convention
Our immigrations team is continuously growing and establishing itself as a market leader and a
recognised outsourcing agent to all human resources and the international assignment desk.
Upon receiving an instruction from HR to assist with an international assignment, whether the
employee will be assigned from Thailand to South Africa or India to Namibia, we provide a
complete service which outline costs, time frames and related documentation needed. We take
care of each application from start to finish.
IMMIGRATIONS FOREIGN SKILLED ARTISANS
In order to ensure all local talent is being utilised Inqaba Services facilitate a full spectrum national
recruitment drive for our clients. Inqaba Services facilitates forums with applicable unions
involving them throughout the process. Our team book testing facilities nationally, taking care of
all logistics, paperwork and travelling required for an effective recruitment drive. After consulting
with the corporate board and if being unsuccessful in recruiting the amount of skilled labour
available, as opposed to the labour needed, we then present foreign craft, as a solution to the
project/site.
The process of managing expatriates
Inqaba Services has registered entities in Thailand and Namibia, enabling us to supply quality
candidates on any permits the client requires them to enter in, all depends on the project and
duration of the project, at exceptionally affordable rates. Our international company in the East
runs a highly efficient testing facility, where the candidates are screened, assessed and certified
for the necessary skills required. Inqaba Services has successfully brought candidates intoAfrica
and internationally for the past 5 years. We have a full time in-house Thai coordinator that ensures
clear communication between the expatriates, ourselves and the client. Inqaba Services has
developed a framework to manage expatriates on global or international assignments. We view
people management as a set of activities, instead of a function of a specific department, the
recruiting and human capital management process is an integrated package.
We take care of all the documentation pertaining to the expats such as:
•All certification
• Work permits
• Sourcing information on application as per clients specifications
•Assist in arranging all candidate requirements i.e. accommodation, meal, flights, logistics
• Daily assistance to and fromThailand branch
•Test results fromThai testing centre according to skills required
• Compiling contracts
• Obtaining corporate permits
• Medicals

6. Inqaba Services’ operations team are geared towards customer service. Operations are not just a
division in the company they are the heart of it. A site agent is designated to each client to ensure
service excellence and customer satisfaction having an agent on call 24/7.
• Candidate assessment procedure (competency/coding)
• Complete on boarding and mobilisation process
• Labour management to ensure site stability
• Production focus driving effective delivery of skills placed
• Client/commercial support
• HR/IR on site
•Accommodation, messing and transport management
•Ad hoc site specific requirements as set out by the principal contractor/client
•Timesheet support, sign off and pay queries
• Liaising with client for scope of work and placement requirements
The site agent in brief ensures the following is being dealt with in a timeous
and smooth process:
• Employee contracts
• Medicals and induction
• Installation of time and attendance system
• Enrolment on time and attendance system with site clerks
•Timesheets
• Payslips
• Pay queries
OPERATIONS
Inqaba Services offers a complete solution to time and attendance requirements for both projects
and corporate clients for permanent, LDC and fixed term contract employees.
Our specialist consultants will advise as to the best solutions available to each client’s specific
time and attendance requirements. We offer turnkey support from installation to training and
continued maintenance.
Inqaba Services ensure that the best equipment is fitted at the office, construction site or outside
perimeter to allow employees in or out of the work place or construction sites. We have
experienced site clerks and coordinators to assist in the installation and up keep of the systems.
We deal with a variety of clocking systems in order to meet any criteria:
• Proximity cards readers
• Biometric terminals
•Turnstiles
• Containers to accommodate
Inqaba Services operations team is fully equipped to deal with demanding construction sites as
well as head offices, with over 15 years’ experience in the industry, operations is a team that has
service excellence and unmatched value instilled in them.
TIME AND ATTENDANCE

7. Inqaba Services offers a complete solution to payroll outsourcing for small to large businesses in
SouthernAfrica,Africa and internationally (local and expats/blue and white collar). We ensure that
the client has a streamlined and successful payroll solution designed for each individual
company’s needs.
Inqaba Services handles all payroll functions using VIP Premier Payroll. The system caters for all
legislative requirements such as tax (PAYE), U.I.F, SDL, OID etc. as well as all bargaining councils
like MIBFA (SEIFSA), MICFA, NBCRFI and MIBCO amongst others. Payroll division handle all
legislative reporting as required by SARS, the Department of labour and SETA’s; these include
EMP201, OID and U.I.F submission reports.
Uploading from a time and attendance system is also possible due to standard integrations which
reduce input time and avoid human input errors.
Payslips are printed on VIP payroll stationary for a professional end product. Payslips can also be
emailed to employees in a PDF format.
Inqaba Services handle HR Management and all documents pertaining to the following but
not limited to:
• Control all types of leave forms and processing onto VIPsystem
• Updating of employee personal data changes and record maintenance
• IRP5’s
• Complete and submit documents for terminations
Inqaba Services currently run payrolls for a variety of companies and have extensive experience
on site based projects on Kusile and Medupi (SSA).
PAYROLL
OUR UNASHAMEDLYETHICALPROMISE:
As a business we are committed to being
UNASHAMIDLYETHICAL.Accordingly, we commit:
To be honest and ethical in all our dealings
To provide efficient, economic and effective products
and services on an impartial manner
To provide all stakeholders with timely, accessible and
accurate information
To refuse to elicit, accept or pay any bribes and to
encourage others to do the same
To negotiate all contracts with the utmost integrity
To pay taxes and to honour all our creditors
To pay reasonable salaries and wages
To submit ourselves to just and ethical governing
authorities
To remember the poor by investing generously and
sacrificially in the broader community
To collaborate with our peers to impact our community
and nation
Tel: 011 425 2932
Fax: 011 425 1928
E-mail: info@inqabaservices.co.za
Website: inqabahr.co.za
Postal Address: PO Box 131316, Northmead, 1501
Physical Address: 3 Hartshorne Street, Rynfield, Benoni, 1501