The document outlines the recruitment process of Accenture, detailing the company's background, core values, and various job roles. It highlights successful recruitment metrics, candidate satisfaction, and areas for improvement in the recruitment process. Overall, the study confirmed a positive candidate experience and offers insights for benchmarking recruitment practices in similar organizations.

1. RECRUITMENT PROCESS OF ACCENTURE
Presented By :
DIPANJALI BHATTACHARYA
ENROLLMENT NO - 30301085

2. ACCENTURE
 Accenture is a multinational management consulting, technology services,
and outsourcing company. Its incorporated headquarters are in Dublin,
Republic of Ireland.
 Accenture has more employees in India than any other country
 On January 1, 2001 Andersen Consulting adopted its current name,
"Accenture". The word "Accenture" is supposedly derived from "Accent
on the future".
 Pierre Nanterme - Chairman and Chief Executive Officer, David P.
Rowland - Chief Financial Officer, Jo Deblaere - Chief Operating Officer

3.  Products – Banking Software, Consumer Goods and Services, Freight and
Logistics, Health and Public Service, Human Capital Management
Software, Property and Casualty Insurance Software, Life and Annuity
Insurance Software, Accenture BPO Services
 Major Customers – Audi India, BSES Delhi, Engineers India Limited,
Lupin Limited, Manipur State Portal, Nagaland State Portal, Piramal
Healthcare, Reliance Communications, Tata Chemicals
 Competitors – Genpact, CTS, TCS, Deloitte, Flextronics, Shell, HP,
Wipro

4. CORE VALUES OF ACCENTURE
 Stewardship: Building a heritage for future generations, acting with an
owner mentality, developing people everywhere we are and meeting our
commitments to all internal and external stake holders.
 Best People: Attracting and developing the best talent for our business,
stretching our people and developing a “can do” attitude.
 Client Value Creation: Improving our clients’ business performance,
creating long term win-win relationships and focusing on executing
excellence.
 One Global Network: mobilizing the power of teaming to deliver
consistently exceptional service to our clients anywhere in the world.
 Respect for the Individual: Valuing diversity, ensuring an interesting and
inclusive environment and treating people as we would like to be treated
ourselves.
 Integrity: Inspiring trust by taking responsibility, acting ethically and
encouraging honest and open debate.

5. RECRUITMENT
 Recruitment refers to the overall process of attracting, selecting and
appointing suitable candidates to one or more jobs within an
organization, either permanent or temporary.
 In simple terms, recruitment is understood as the process of searching for
and obtaining applicants for jobs, from among whom the right people can
be selected. Theoretically, recruitment process is said to end with the
receipt of applications, in practice the activity extends to the screening of
applications so as to eliminate those who are not qualified for the job.

6. RECRUITMENT PROCESS

7. OBJECTIVES OF THE PROJECT
According to the study, Accenture met target objectives on the following
major aspects in the recruitment process:
 Candidate’s prior knowledge about the company
 Satisfaction of the candidates with the physical ambience of the
test/interview venue
 Behavioral pattern of various interlocutors dealing with the candidates
 Candidates who are willing to refer others for recruitment by the
organization
 Candidates willing to reapply if not selected in the first attempt
 Candidates’ overall satisfaction with the complete recruitment and selection
process.

8. The study also revealed that the following areas in the recruitment
process require improvement:
 Ease in filling up the candidate information form
 Filtering efficiency of the HR round in the selection process

9. PROCESSES OFFERED AT ACCENTURE
 Health Operation Services (HOS)
 Accounts and finance process (AFS)
 Accenture Credit Services (ACS)
 Supply Chain Management (SCM)
 Sales Order Processing (SOP)
 VOICE

10. ROLES AND RESPONSIBILITIES
 Recruitment
MONTH TOTAL NO. OF
INTERVIEWS
CONDUCTED
HR SELECTS FINAL
 Events – Employee Referral – 253 candidates
 TOTAL – 393 FINAL SELECTS
 Telephonic Interviews
 Closed demand for SCM process
 Salary Negotiation for experienced Candidates
SELECTS
April (21st – 30th) 55 32 19
May (1st – 31st) 294 126 73
June (1st – 20th) 235 75 48
TOTAL 584 233 140

11.  Offer role out and discussions
 Preparing Fitments
 Collecting Documents
 Delivering the documents to the DBA team
 Contract Hiring
 Contract Conversion
 Meeting Language Demands
 Updating Abacus

12. S
Organizational Culture
Employee friendly
Safety for women employees [DSY
Service]
Flexibility in work hours
Company’s Brand
Number of Clients
Collaboration
W
Too many sub processes delaying the
main process
Gap in market standards with respect to
compensation
SWOT
O T
Employee Referral
Preference is given to women employees
Day to Day learning
Employment Opportunities
Global Competitors

13. CONCLUSION
 The purpose of this research was to understand the recruitment process
in detail and also the candidate’s experience. All the aspects have been
covered in the survey starting from the physical ambiance of Accenture
to the recruitment process and after going through the data analysis it
can be concluded that the overall response has been very much positive
and majority of the candidates are satisfied with the recruitment process.
 This study is useful not only to Accenture for validating its recruitment
processes but would also benefit other organizations in similar lines of
business as a frame of reference for benchmarking their recruitment
practices.

15. http://www.unitedworld.edu.in/
Campus
Ahmedabad Campus: Karnavati Knowledge Village,
A/907,Uvarsad, S.G.Highway, Gandhinagar
Kolkata Campus: Infinity Benchmark Tower 10th Floor,
Plot - G1, Block - EP& GP, Sec - V, Salt Lake, Kolkata.
Reg. Office: 407, Zodiac Square, 4th Floor Opp.
Gurudwara, S.G. Road, Bodakdev, Ahmedabad.