SlideShare a Scribd company logo
Recruitment Selection and
Process
Sanvels Consulting Services I Pvt. Ltd.
Arumbakkam, Chennai
Do you agree?
• Great companies ―first got the right people on
the bus, the wrong people off the bus, and the
right people in the right seats – and then they
figured out where to drive it.‖
• Good to Great: Why Some Companies Make the Leap and Others Don’t –
• Jim Collins
Manpower Planning
• Manpower Planning is a Process by which an
organization ensures that
– Right number of people
– Right kind of people
– At the Right time
– At the Right place
– Doing the Right things for which they are suited
for achieving the goals of the organization.
Factors affecting Manpower Planning
• Sales and production forecasts
• The effects of technological change on task needs
• Variations in the efficiency, productivity, flexibility
of labor as a result of training, work
study, organizational change, new
motivations, etc.
• Changes in employment practices (e.g. use of
subcontractors or agency staffs, hiving-off
tasks, buying in, substitution, etc.)
Factors affecting Manpower Planning
• Variations, which respond to new
legislation, e.g. payroll taxes or their
abolition, new health and safety requirements
• Changes in Government policies (investment
incentives, regional or trade grants, etc.)
Manpower Planning
• Two Steps
– Demand Forecasting
– Supply Forecasting
Demand Forecasting
•
•
•
•
•

Bottom Up Technique
Delphi Technique
Nominal Group Technique
Ratio Analysis
Regression Analysis
Supply Forecasting
• Internal Supply
• External Supply
Recruitment
• Recruitment is not about filling jobs that are
currently vacant – it is about making a
continuous, long-term investment to build a
high quality workforce capable of
accomplishing the organization’s mission now
and in the future
Recruitment is a critical management
function that all levels of the organization need
to be involved in planning and implementation
Global Sourcing is
changing the shape of the
business world!!!

• Features of the ‘New’ World

• global sourcing barriers fading away
• Disappearance of the Time Zones
• Transformation of the work processes into
pieces that can be constructed and

deconstructed
Changing Role of HR: Modified
Recruitment Structure
• Currently organisations use one or more of the following staffing
structures:
• Decentralized Staffing Model —Allows individual business units to
develop and fill their own staffing plans.

• Hybrid Staffing Model —Combines decentralized approach with
certain centralized (or shared services) components.

• Outsourced Staffing Model —Promotes efficiency, consistency and
potential cost saving

• HR Business Partner Structure —HR business partners work with
designated business units.
How do organizations structure their
recruiting departments?
• Three Main Functions of Recruitment Process
are:
– Attract a pool of suitable candidates
– Deter unsuitable candidates from applying
– Create a positive image of the organization
Internal Recruitment
Vs.

External Recruitment
Recruitment from Inside
Advantages

Disadvantages

 Career plan for existing workers &
morale

 Existing employees may not bring-in new ideas
to their new job (inbreeding).

 Motivator for good performance

 Lower level employees may not have capacities
required at higher jobs.

 Relatively easier assessment of
applicants as information is available
 Reduced recruitment costs (travel
expenses)
 Causes succession of promotions
 Have to hire only at entry level.

 High-powered employees might not be able to
wait long enough for their turn (―political‖
infighting for promotions).
 Internal strife for the post might impact
negatively on possibilities for team work
among existing employees.
 Need for management development program
Recruitment from Outside
Advantages
 Larger pool of talent.
 Objectivity and extensive effort put into the
process likely to lead to a better candidate
selection.

 New industry insights, ideas, way of thinking
& approaches might challenge existing norms
and act as catalyst in continuous improvement/
innovation.
 Cheaper and faster than training professionals.
 No group of political supporters in
organization already.

Disadvantages
 Relatively higher costs.
 Risky of getting the wrong person.
 May cause morale problems for
internal candidates not selected.
Sourcing Channels
Internal
• Job Posting
• Skills Data Base
• Employee Referrals by Other
Departments

External
•
•
•
•
•
•
•
•
•
•
•
•
•

Advertisement
Placement Agencies
Internships
Job Sites
E-Recruiting
Campus
Data Base
Alumni
Associations/Interest Groups/
Networks
Temporary Leasing
Employee Referrals
Passive Recruiting (Unsolicited application)
Career Fairs
 Despite the importance of strategic workforce
planning, most HR departments have not yet developed a
formal plan to participate in their companies’ business
cycles.
 Ninety percent of HR departments have no independent
planning and forecasting function, and many HR
departments have no formal staffing strategy of any kind.
 Rather, they tend to operate independently of the business
cycle, developing reactive staffing solutions instead of
proactive strategies that anticipate movements in the
business cycle.
Recruitment Strategy: A Six Step
Approach
Recruitment strategy should answer the following

questions related to their target populations:
1.

Who is being targeted through the recruitment?

2.

Where is the appropriate place to recruit clients?

3.

When should recruitment be done?

4.

What messages should be delivered during recruitment?

5.

How should the messages be delivered?

6.

Who is the most appropriate person to do recruitment?
Talent Forecasting
• 1. Business strategy —Integrates projected
company growth in terms of activity, output and
revenue.
• 2. Human capital need —Translates business
strategy into staffing requirements.
• 3. Projection of future vacancies — Based on
difference between staffing requirements and
current capacity.
Strategic Recruiting Stages
Human Resource Planning
•

How many employees are needed?

•

When employees will be needed?

•

What specific KSA’s are needed?

Organizational Responsibilities
•

HR staff & operating managers

•

Recruiting presence and image

•

Training of recruiters
Strategic Recruiting Decisions
• Organizational-based Vs. outsourcing

• Regular Vs. flexible staffing
• Recruiting source choices

Recruiting Methods
• Internal methods
• Internet/ web-based

• External methods
Selection
• The process of assessing candidates and
appointing a post holder
• Applicants short listed – most suitable
candidates selected
• Selection process – varies according to
organisation.
Selection Tools
• Interview – most common method

• Psychometric testing – assessing the personality of the applicants –
•
•

Measures of personality
Honesty test (substitute to polygraph)

• Aptitude testing – assessing the skills of applicants
•
•

Measures of proficiency, achievement, or knowledge
Measures of mental ability or intelligence

• In-tray exercise – activity based around what the applicant will be doing
• Presentation – looking for different skills as well as the ideas of the
candidate

• Assessment Centres – battery of tests
Choice of Selection Methods
• Number of applicants

• Criticality of position
• Cost/effort involved
• Predictive validity
• Extent of preparation required
When using psychological tests..
• Clearly identify the objectives

• Uses a battery of test that can give range of information
• Have trained psychologists conduct and interpret tests
• Use personality testing as an adjunct to the recruitment
or career planning process and exploit its
developmental power

• Adapt tests to Indian situations
Determining Selection Standards
• Sources of Information about Applicants
• Application Forms
• Reference Checks
• Physical Examination
• Selection Tests (Reliability & Validity)

• The Selection Interview
Recruitment: Return on Investment
(ROI)
• Recruitment return on investment
(ROI) understands and compares the
elements, costs and risks of a
recruitment related project to the
expected benefits
What to Measure: Hiring
Recruiter Effectiveness
RE = RT+TF+HR+C/H +QH
N

RE =
RT =
TF =
HR =
C/H =
QH=
N=

Overall Recruiter effectiveness
Response Time
Time to Fill
Hire Rate
Cost Per Hire
Quality of Hire
Number of Indices Used.
Cost Per Hire
CPH = SC+ST+MC+PC+TR=RL+MS
H
SC =

Sourcing costs (Advertising + Agency Fees + Employee Referrals)

ST =

Staff Time [Travel + Interview ] x [Recruiter Pay and Benefits] or External
Agency Fee

MT =

Management Time x Managements Pay and Benefits

PC =

Processing Costs/ Operating Expenses

TR =

Travel Cost of Applicants

RL =

Relocations Costs

MS =

Miscellaneous

H=

Full Time or Part Time Employees Hired
Quality of Hire (QH)
QH = PR + HP + HS
N

PR=
HP=
HS =
N=

Average job performance ratings of new hires
Percent of new hires promoted within one year
Percent of new hires retained after one year
Number of indicators used

Satisfaction of new employees with hiring.
Satisfaction of managers with new employees.
Time to Fill
TF =RR – OD

RR =

Date requisition is received

OD =

Date offer is accepted

Number Hired (Hit Rate)
HO = OA/OE
OA =
OE =
HO =

Offer accepted
Offers extended
Percentage of offers that result in hire
The Employment Value Proposition
The set of attributes that the labor market and employee perceive as the value they gain
through employment in the organization.

Rewards
Compensati
on
Health
Benefits
Retirement
Benefits
Vacation

Opportunity
Development
Opportunities
Future Career
Opportunities
Organization
Growth Rate
Meritocracy
Organizational
Stability

Organization
Customer Prestige
Diversity
Empowerment
Environmental
Responsibility
Ethics
Great Employer
Recognition
Well know Brand
Market Position
Product/ Service Quality
Organization Size
Social Responsibility
Technology Level

Work
Business Travel
Innovation
Job Impact
Job-Interests
Alignment
Location
Recognition
Work Life
Balance

People
Camaraderie
Collegial Work
Environment
Coworker Quality
Manager Quality
People
Management
Senior Leadership
Reputation

Corporate Leadership Council
Want to Be a Customer of us for your recruitment needs????
Send a mail to shankar@sanvelsinfo.com stating your needs

Visit our website @ www.sanvelsinfo.com

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Recruitment selection and process of top companies

  • 1. Recruitment Selection and Process Sanvels Consulting Services I Pvt. Ltd. Arumbakkam, Chennai
  • 2. Do you agree? • Great companies ―first got the right people on the bus, the wrong people off the bus, and the right people in the right seats – and then they figured out where to drive it.‖ • Good to Great: Why Some Companies Make the Leap and Others Don’t – • Jim Collins
  • 3. Manpower Planning • Manpower Planning is a Process by which an organization ensures that – Right number of people – Right kind of people – At the Right time – At the Right place – Doing the Right things for which they are suited for achieving the goals of the organization.
  • 4. Factors affecting Manpower Planning • Sales and production forecasts • The effects of technological change on task needs • Variations in the efficiency, productivity, flexibility of labor as a result of training, work study, organizational change, new motivations, etc. • Changes in employment practices (e.g. use of subcontractors or agency staffs, hiving-off tasks, buying in, substitution, etc.)
  • 5. Factors affecting Manpower Planning • Variations, which respond to new legislation, e.g. payroll taxes or their abolition, new health and safety requirements • Changes in Government policies (investment incentives, regional or trade grants, etc.)
  • 6. Manpower Planning • Two Steps – Demand Forecasting – Supply Forecasting
  • 7. Demand Forecasting • • • • • Bottom Up Technique Delphi Technique Nominal Group Technique Ratio Analysis Regression Analysis
  • 8. Supply Forecasting • Internal Supply • External Supply
  • 9. Recruitment • Recruitment is not about filling jobs that are currently vacant – it is about making a continuous, long-term investment to build a high quality workforce capable of accomplishing the organization’s mission now and in the future
  • 10. Recruitment is a critical management function that all levels of the organization need to be involved in planning and implementation
  • 11. Global Sourcing is changing the shape of the business world!!! • Features of the ‘New’ World • global sourcing barriers fading away • Disappearance of the Time Zones • Transformation of the work processes into pieces that can be constructed and deconstructed
  • 12. Changing Role of HR: Modified Recruitment Structure • Currently organisations use one or more of the following staffing structures: • Decentralized Staffing Model —Allows individual business units to develop and fill their own staffing plans. • Hybrid Staffing Model —Combines decentralized approach with certain centralized (or shared services) components. • Outsourced Staffing Model —Promotes efficiency, consistency and potential cost saving • HR Business Partner Structure —HR business partners work with designated business units.
  • 13. How do organizations structure their recruiting departments?
  • 14. • Three Main Functions of Recruitment Process are: – Attract a pool of suitable candidates – Deter unsuitable candidates from applying – Create a positive image of the organization
  • 16. Recruitment from Inside Advantages Disadvantages  Career plan for existing workers & morale  Existing employees may not bring-in new ideas to their new job (inbreeding).  Motivator for good performance  Lower level employees may not have capacities required at higher jobs.  Relatively easier assessment of applicants as information is available  Reduced recruitment costs (travel expenses)  Causes succession of promotions  Have to hire only at entry level.  High-powered employees might not be able to wait long enough for their turn (―political‖ infighting for promotions).  Internal strife for the post might impact negatively on possibilities for team work among existing employees.  Need for management development program
  • 17. Recruitment from Outside Advantages  Larger pool of talent.  Objectivity and extensive effort put into the process likely to lead to a better candidate selection.  New industry insights, ideas, way of thinking & approaches might challenge existing norms and act as catalyst in continuous improvement/ innovation.  Cheaper and faster than training professionals.  No group of political supporters in organization already. Disadvantages  Relatively higher costs.  Risky of getting the wrong person.  May cause morale problems for internal candidates not selected.
  • 18. Sourcing Channels Internal • Job Posting • Skills Data Base • Employee Referrals by Other Departments External • • • • • • • • • • • • • Advertisement Placement Agencies Internships Job Sites E-Recruiting Campus Data Base Alumni Associations/Interest Groups/ Networks Temporary Leasing Employee Referrals Passive Recruiting (Unsolicited application) Career Fairs
  • 19.  Despite the importance of strategic workforce planning, most HR departments have not yet developed a formal plan to participate in their companies’ business cycles.  Ninety percent of HR departments have no independent planning and forecasting function, and many HR departments have no formal staffing strategy of any kind.  Rather, they tend to operate independently of the business cycle, developing reactive staffing solutions instead of proactive strategies that anticipate movements in the business cycle.
  • 20. Recruitment Strategy: A Six Step Approach Recruitment strategy should answer the following questions related to their target populations: 1. Who is being targeted through the recruitment? 2. Where is the appropriate place to recruit clients? 3. When should recruitment be done? 4. What messages should be delivered during recruitment? 5. How should the messages be delivered? 6. Who is the most appropriate person to do recruitment?
  • 21. Talent Forecasting • 1. Business strategy —Integrates projected company growth in terms of activity, output and revenue. • 2. Human capital need —Translates business strategy into staffing requirements. • 3. Projection of future vacancies — Based on difference between staffing requirements and current capacity.
  • 22. Strategic Recruiting Stages Human Resource Planning • How many employees are needed? • When employees will be needed? • What specific KSA’s are needed? Organizational Responsibilities • HR staff & operating managers • Recruiting presence and image • Training of recruiters
  • 23. Strategic Recruiting Decisions • Organizational-based Vs. outsourcing • Regular Vs. flexible staffing • Recruiting source choices Recruiting Methods • Internal methods • Internet/ web-based • External methods
  • 24. Selection • The process of assessing candidates and appointing a post holder • Applicants short listed – most suitable candidates selected • Selection process – varies according to organisation.
  • 25. Selection Tools • Interview – most common method • Psychometric testing – assessing the personality of the applicants – • • Measures of personality Honesty test (substitute to polygraph) • Aptitude testing – assessing the skills of applicants • • Measures of proficiency, achievement, or knowledge Measures of mental ability or intelligence • In-tray exercise – activity based around what the applicant will be doing • Presentation – looking for different skills as well as the ideas of the candidate • Assessment Centres – battery of tests
  • 26. Choice of Selection Methods • Number of applicants • Criticality of position • Cost/effort involved • Predictive validity • Extent of preparation required
  • 27. When using psychological tests.. • Clearly identify the objectives • Uses a battery of test that can give range of information • Have trained psychologists conduct and interpret tests • Use personality testing as an adjunct to the recruitment or career planning process and exploit its developmental power • Adapt tests to Indian situations
  • 28. Determining Selection Standards • Sources of Information about Applicants • Application Forms • Reference Checks • Physical Examination • Selection Tests (Reliability & Validity) • The Selection Interview
  • 29. Recruitment: Return on Investment (ROI) • Recruitment return on investment (ROI) understands and compares the elements, costs and risks of a recruitment related project to the expected benefits
  • 30. What to Measure: Hiring Recruiter Effectiveness RE = RT+TF+HR+C/H +QH N RE = RT = TF = HR = C/H = QH= N= Overall Recruiter effectiveness Response Time Time to Fill Hire Rate Cost Per Hire Quality of Hire Number of Indices Used.
  • 31. Cost Per Hire CPH = SC+ST+MC+PC+TR=RL+MS H SC = Sourcing costs (Advertising + Agency Fees + Employee Referrals) ST = Staff Time [Travel + Interview ] x [Recruiter Pay and Benefits] or External Agency Fee MT = Management Time x Managements Pay and Benefits PC = Processing Costs/ Operating Expenses TR = Travel Cost of Applicants RL = Relocations Costs MS = Miscellaneous H= Full Time or Part Time Employees Hired
  • 32. Quality of Hire (QH) QH = PR + HP + HS N PR= HP= HS = N= Average job performance ratings of new hires Percent of new hires promoted within one year Percent of new hires retained after one year Number of indicators used Satisfaction of new employees with hiring. Satisfaction of managers with new employees.
  • 33. Time to Fill TF =RR – OD RR = Date requisition is received OD = Date offer is accepted Number Hired (Hit Rate) HO = OA/OE OA = OE = HO = Offer accepted Offers extended Percentage of offers that result in hire
  • 34. The Employment Value Proposition The set of attributes that the labor market and employee perceive as the value they gain through employment in the organization. Rewards Compensati on Health Benefits Retirement Benefits Vacation Opportunity Development Opportunities Future Career Opportunities Organization Growth Rate Meritocracy Organizational Stability Organization Customer Prestige Diversity Empowerment Environmental Responsibility Ethics Great Employer Recognition Well know Brand Market Position Product/ Service Quality Organization Size Social Responsibility Technology Level Work Business Travel Innovation Job Impact Job-Interests Alignment Location Recognition Work Life Balance People Camaraderie Collegial Work Environment Coworker Quality Manager Quality People Management Senior Leadership Reputation Corporate Leadership Council
  • 35. Want to Be a Customer of us for your recruitment needs???? Send a mail to shankar@sanvelsinfo.com stating your needs Visit our website @ www.sanvelsinfo.com