This document is a resume for Randi Carter-Alston, who has years of experience as a receptionist and is seeking a new position. She currently works as a front desk receptionist for Schletter Inc-Staff Masters, where her duties include answering phones, greeting visitors, filing records, and scheduling appointments. Previously, she was a driver/secretary/aide for Caring Adult Medical Day Center, where she greeted visitors, collected patient information, drove patients to appointments, and interacted with patients and staff. She has 22 credit hours completed from Atlantic Cape Community College with a 3.7 GPA.

1. 215 Potato House Road, Lawndale, NC 28090 (980) 295-4330 randicarteralston2@gmail.com
RANDI CARTER-ALSTON
215 Potato House Road
Lawndale, NC, 28090
(980)-295-4330
randicarteralston2@gmail.com
Professional Summary
Front Office Receptionist with years of receptionist experience at many different levels available to fill a
position with a reputable company in need
RELEVANT
EXPERIENCE
SCHLETTER INC-STAFF MASTERS, SHELBY, NC
Front Desk Receptionist, October 2015 – Present
 Operate telephone switchboard to answer, screen, or forward calls, providing information,
taking messages,or scheduling appointments.
 Hear and resolve complaints from customers or the public.
 Collect, sort, distribute, or prepare mail, messages,or courier deliveries.
 Greet persons entering establishment, determine nature and purpose of visit, and direct or
escort them to specific destinations.
 Provide information about establishment, such as location of departments or offices,
employees within the organization, or services provided.
 File and maintain records.
 Analyze data to determine answers to questions from customers or members of the public.
 Perform administrative support tasks,such as proofreading, transcribing handwritten
information, or operating calculators or computers to work with pay records, invoices, balance
sheets,or otherdocuments.
 Transmit information or documents to customers, using computer, mail, or facsimile machine.
 Schedule appointments and maintain and update appointment calendars.
 Receive payment and record receipts for services.
 Perform duties, such as taking care of plants or straightening magazines to maintain lobby or
reception area.
 Process and prepare memos, correspondence,travel vouchers,or otherdocuments.
 Keep a current record of staff members' whereabouts and availability.
 Take orders for merchandise or materials and send themto the proper departments to be filled.
CARING ADULT MEDICAL DAY CENTER, PLEASANTVILLE, NJ
Driver/Secretary/Aide, February 2013 – March 2014
 Distributed incoming messages and correspondence
 Greeted visitors and determined to whom and when they could speakwith specific individuals

2. 215 Potato House Road, Lawndale, NC 28090 (980) 295-4330 randicarteralston2@gmail.com
 Collected pertinent information from the patient, family and friends, and medical records
 Operated and maintained vehicles in a safe, efficient manner while obeying all traffic laws.
 Interacted with patients,families, and hospital staff.
 Transported patients to and from appointments, facilities, and homes.
EDUCATION ATLANTIC CAPE COMMUNITY COLLEGE, MAYS LANDING, NJ
 22 credit hours completed
 GPA 3.7
ADDITIONAL
SKILLS  Strong interpersonal and communication skills
 Can-do attitude and ability to think outside the box
 High attention to detail
 Avid understanding offront deskoperations
 Good time management skills
 Excellent telephone etiquette
 In depth knowledge of administrative and clerical protocols
 Knowledge of customer services practices
 Proficient in Microsoft Office, SAP, Typing speed 48 wpm, Multi line Telephone,
Switchboard, Scan Snap.