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215 Potato House Road, Lawndale, NC 28090 (980) 295-4330 randicarteralston2@gmail.com
RANDI CARTER-ALSTON
215 Potato House Road
Lawndale, NC, 28090
(980)-295-4330
randicarteralston2@gmail.com
Professional Summary
Front Office Receptionist with years of receptionist experience at many different levels available to fill a
position with a reputable company in need
RELEVANT
EXPERIENCE
SCHLETTER INC-STAFF MASTERS, SHELBY, NC
Front Desk Receptionist, October 2015 – Present
 Operate telephone switchboard to answer, screen, or forward calls, providing information,
taking messages,or scheduling appointments.
 Hear and resolve complaints from customers or the public.
 Collect, sort, distribute, or prepare mail, messages,or courier deliveries.
 Greet persons entering establishment, determine nature and purpose of visit, and direct or
escort them to specific destinations.
 Provide information about establishment, such as location of departments or offices,
employees within the organization, or services provided.
 File and maintain records.
 Analyze data to determine answers to questions from customers or members of the public.
 Perform administrative support tasks,such as proofreading, transcribing handwritten
information, or operating calculators or computers to work with pay records, invoices, balance
sheets,or otherdocuments.
 Transmit information or documents to customers, using computer, mail, or facsimile machine.
 Schedule appointments and maintain and update appointment calendars.
 Receive payment and record receipts for services.
 Perform duties, such as taking care of plants or straightening magazines to maintain lobby or
reception area.
 Process and prepare memos, correspondence,travel vouchers,or otherdocuments.
 Keep a current record of staff members' whereabouts and availability.
 Take orders for merchandise or materials and send themto the proper departments to be filled.
CARING ADULT MEDICAL DAY CENTER, PLEASANTVILLE, NJ
Driver/Secretary/Aide, February 2013 – March 2014
 Distributed incoming messages and correspondence
 Greeted visitors and determined to whom and when they could speakwith specific individuals
215 Potato House Road, Lawndale, NC 28090 (980) 295-4330 randicarteralston2@gmail.com
 Collected pertinent information from the patient, family and friends, and medical records
 Operated and maintained vehicles in a safe, efficient manner while obeying all traffic laws.
 Interacted with patients,families, and hospital staff.
 Transported patients to and from appointments, facilities, and homes.
EDUCATION ATLANTIC CAPE COMMUNITY COLLEGE, MAYS LANDING, NJ
 22 credit hours completed
 GPA 3.7
ADDITIONAL
SKILLS  Strong interpersonal and communication skills
 Can-do attitude and ability to think outside the box
 High attention to detail
 Avid understanding offront deskoperations
 Good time management skills
 Excellent telephone etiquette
 In depth knowledge of administrative and clerical protocols
 Knowledge of customer services practices
 Proficient in Microsoft Office, SAP, Typing speed 48 wpm, Multi line Telephone,
Switchboard, Scan Snap.

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Randi's Resume

  • 1. 215 Potato House Road, Lawndale, NC 28090 (980) 295-4330 randicarteralston2@gmail.com RANDI CARTER-ALSTON 215 Potato House Road Lawndale, NC, 28090 (980)-295-4330 randicarteralston2@gmail.com Professional Summary Front Office Receptionist with years of receptionist experience at many different levels available to fill a position with a reputable company in need RELEVANT EXPERIENCE SCHLETTER INC-STAFF MASTERS, SHELBY, NC Front Desk Receptionist, October 2015 – Present  Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages,or scheduling appointments.  Hear and resolve complaints from customers or the public.  Collect, sort, distribute, or prepare mail, messages,or courier deliveries.  Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.  Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.  File and maintain records.  Analyze data to determine answers to questions from customers or members of the public.  Perform administrative support tasks,such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets,or otherdocuments.  Transmit information or documents to customers, using computer, mail, or facsimile machine.  Schedule appointments and maintain and update appointment calendars.  Receive payment and record receipts for services.  Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.  Process and prepare memos, correspondence,travel vouchers,or otherdocuments.  Keep a current record of staff members' whereabouts and availability.  Take orders for merchandise or materials and send themto the proper departments to be filled. CARING ADULT MEDICAL DAY CENTER, PLEASANTVILLE, NJ Driver/Secretary/Aide, February 2013 – March 2014  Distributed incoming messages and correspondence  Greeted visitors and determined to whom and when they could speakwith specific individuals
  • 2. 215 Potato House Road, Lawndale, NC 28090 (980) 295-4330 randicarteralston2@gmail.com  Collected pertinent information from the patient, family and friends, and medical records  Operated and maintained vehicles in a safe, efficient manner while obeying all traffic laws.  Interacted with patients,families, and hospital staff.  Transported patients to and from appointments, facilities, and homes. EDUCATION ATLANTIC CAPE COMMUNITY COLLEGE, MAYS LANDING, NJ  22 credit hours completed  GPA 3.7 ADDITIONAL SKILLS  Strong interpersonal and communication skills  Can-do attitude and ability to think outside the box  High attention to detail  Avid understanding offront deskoperations  Good time management skills  Excellent telephone etiquette  In depth knowledge of administrative and clerical protocols  Knowledge of customer services practices  Proficient in Microsoft Office, SAP, Typing speed 48 wpm, Multi line Telephone, Switchboard, Scan Snap.