Reasons why your business needs a chatbot

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There are so many reasons for a business to use chatbots to cater to their customer experience like - Automated 24/7 Customer Support - AI chat delivers personalized suggestions - Chatbots assist customers in navigating your site - Chatbots supervise monetary transactions - Chatbots are amusing conversational AI - Chatbots facilitate purchases and consumer onboarding - Chatbots perform stock availability and track orders - Chatbots assist as project support - Chatbots as HR representatives Read more about it - https://www.queppelin.com/reasons-why-your-business-needs-a-chatbot/

Technology

REASONS WHY YOUR
BUSINESS NEEDS A
CHATBOT?

Automated 24/7
customer support
One of the ultimate facilities which brands
can provide to its customers is round-the-
clock online support. 84% of the
conversational AI messages are opened by
the recipient

personalized
suggestions
Chatbots analyze customer’s activities on
the website and connect them with
personalized suggestions

assisting customers
Chatbots assist in navigating the potential
clients to a specific landing page or in
completing relevant tasks.

...supervise monetary
transactions
Chatbots explicitly designed for the banking
or finance can quickly accommodate the
clients to make bill payments, check their
account balances, and more.

Can perform stock
availability & track
orders
In case a customer wants a specific
product, the chatbot can check in its data
regarding its availability or the time it will
take to be restocked

55% consumers prefer
to address their
queries through a
chatbot

how has your
business improved
customer
interaction?

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Reasons why your business needs a chatbot

1. REASONS WHY YOUR BUSINESS NEEDS A CHATBOT?

2. Automated 24/7 customer support One of the ultimate facilities which brands can provide to its customers is round-the- clock online support. 84% of the conversational AI messages are opened by the recipient

3. personalized suggestions Chatbots analyze customer’s activities on the website and connect them with personalized suggestions

4. assisting customers Chatbots assist in navigating the potential clients to a specific landing page or in completing relevant tasks.

5. ...supervise monetary transactions Chatbots explicitly designed for the banking or finance can quickly accommodate the clients to make bill payments, check their account balances, and more.

6. Can perform stock availability & track orders In case a customer wants a specific product, the chatbot can check in its data regarding its availability or the time it will take to be restocked

7. 55% consumers prefer to address their queries through a chatbot

8. how has your business improved customer interaction?

Reasons why your business needs a chatbot

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