MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
Going Digital: What Banking Leaders Need to KnowCognizant
To compete in the digital era, banks need to embrace data, put customers first and manage organizational change -- three concepts, one payoff. Here's how your bank can put it all together.
Conversational AI automation in the banking and financial sector has enabled banks to have customer experience, engagement along with improving contact center management, operational efficiency as well as upselling and cross-selling opportunities.
Adtelligence best practise use case guide for automated customer lifecycle ma...ADTELLIGENCE GmbH
Best practice use case guide to leverage data with AI for payment and credit card issuers
Credit card issuers are facing major challenges due to the changing financial services ecosystem and data protection and privacy regulation. Owning payment means owning the customer interface. Issuing credit cards is a growing business area for banks: the card, as a form of payment, is an anchor product that provides ongoing customer touchpoints. It is strategically important for maintaining customer relationships and generating revenues through transaction fees from customers but even more to utilize the customer data with AI for personalized cross- and upsells.
Adtelligence is an award-winning enterprise SaaS provider for AI-powered analysis of customer data and payment transactions to optimize the sales and marketing processes and trigger personalized real-time campaigns. For more than ten years we have supported national and international companies to significantly increase their sales along the customer lifecycle. The intelligent customer data layer and personalization solutions empower to acquire, convert, upsell and retain customers and create scalable data-based revenue models with AI.
By embracing mobile instant messaging, insurance carriers can reduce operating costs and deliver more timely, satisfying and authentic customer experiences.
Chatbots In Insurance : Your Friendly Virtual AgentsTarang Rai
Chatbots have a way of engaging customers in a friendly way. They can be used to position relevant insurance products as a part of their ongoing conversation. Since chatbots can potentially reach an unlimited number of customers in one go, this means of communication slash the marketing costs for insurance companies.
Going Digital: What Banking Leaders Need to KnowCognizant
To compete in the digital era, banks need to embrace data, put customers first and manage organizational change -- three concepts, one payoff. Here's how your bank can put it all together.
Conversational AI automation in the banking and financial sector has enabled banks to have customer experience, engagement along with improving contact center management, operational efficiency as well as upselling and cross-selling opportunities.
Adtelligence best practise use case guide for automated customer lifecycle ma...ADTELLIGENCE GmbH
Best practice use case guide to leverage data with AI for payment and credit card issuers
Credit card issuers are facing major challenges due to the changing financial services ecosystem and data protection and privacy regulation. Owning payment means owning the customer interface. Issuing credit cards is a growing business area for banks: the card, as a form of payment, is an anchor product that provides ongoing customer touchpoints. It is strategically important for maintaining customer relationships and generating revenues through transaction fees from customers but even more to utilize the customer data with AI for personalized cross- and upsells.
Adtelligence is an award-winning enterprise SaaS provider for AI-powered analysis of customer data and payment transactions to optimize the sales and marketing processes and trigger personalized real-time campaigns. For more than ten years we have supported national and international companies to significantly increase their sales along the customer lifecycle. The intelligent customer data layer and personalization solutions empower to acquire, convert, upsell and retain customers and create scalable data-based revenue models with AI.
By embracing mobile instant messaging, insurance carriers can reduce operating costs and deliver more timely, satisfying and authentic customer experiences.
Chatbots In Insurance : Your Friendly Virtual AgentsTarang Rai
Chatbots have a way of engaging customers in a friendly way. They can be used to position relevant insurance products as a part of their ongoing conversation. Since chatbots can potentially reach an unlimited number of customers in one go, this means of communication slash the marketing costs for insurance companies.
We Live In a Digital World - Cool Communication Tools that won't Weigh your C...Rosina Webb
At the EMA Sales and Service Conference, Rosina Webb of Energise and Associates and Rebecca Caroe of Creative Agency Secrets presented on how to integrate digital communications into existing customer service models.
There are several ways in which banks and marketplace lenders can partner to serve customer needs. This document provides a point of view on ways in which banks and marketplace lenders can partner up and strategic considerations
How would digital technology change the landscape of retail branch banking? Will the physical network disappear? Will robots replace human financial advisers? Will augmented reality become everyday life? This presentation looks at the value chain of branch banking and the relevance of five innovative technologies: Open API, artificial intelligence, RPA, augmented reality and blockchain.
Future of conversational commerce july 2018 lr-compressedFuture Agenda
From Alexa and Siri to the use of chatbots as part of customer service, conversational commerce is already present for many in our everyday lives. This summary PPT examines what has enabled the recent rise, the state of play today, how might it evolve in the future and what the implications are for organisations.
Conversational Commerce Today
As part of work to support Mastercard’s thought leadership position on the Future of Conversational Commerce, unveiled at Money 2020 in June 2018, Future Agenda conducted desk research and a series of expert conversations to better understand the current state of play and to uncover emerging shifts of note.
The future of trusted conversational commerce will be shaped by three inter-related themes. These are:
1. Enhanced Customer Experience - As conversational commerce meets proof points of viability, feasibility and desirability
2. Being Human - As bots (and humans) become more informed, more natural and more helpful, powered by real-time AI and fuelled by organisation-wide accessible flows of data. NLP improvements add other ‘human’ psychological elements, e.g. hesitance.
3. Data’s Richness - As the economic imperative to identify and make best use of data – whether generated or procured from multiple sources - remains at the heart of ecommerce activities. With pervasive AI in place, it’s the data, not the engine that differentiates.
Internet banking has made best use of APIs and Cloud computing for keeping the banks more in touch with their customers in least time. They were able to educate their clients about their best offerings, features and benefits.
For this most of the credentials lies on the APIs working in the background at various level.
This post elaborates more about the APIs in Banking.
La estrategia Tech&Touch utiliza una persona (touch) para usar un servicio financiero digital en
una comunidad. A continuación algunas de las principales motivaciones:
We are following John and Jane through a typical day and explore their every day banking needs. The aim of this presentation is to showcase how modern day banking is transforming today and in the future.
As impressive — or scary — as that might sound, artificial intelligence technologies aim to further revolutionize the way banking is done and the relationships between banks and their customers’ experience.
Digital intervention is a reality in today’s banking business and banks need to adapt and respond to this change to stay ahead of competition. The digital foreground has presented banks with a huge opportunity to attract new customers, lower costs, develop new propositions and business models, as also explore customer value to its maximum. To create a digital environment is now a priority for all banks and they need to undergo considerable investment for complete transformation.
The CII-PwC report titled, Banks taking a quantum leap through digital, released at CII National BANKing TECH Summit by Mr H R Khan Dy Governor RBI, Mr A P Hota MD& CEO National Payments Corporation of India and M S RaghavanChairman & MD, IDBI Bank.
Digital Banking Strategy Roadmap - 3.24.15Calvin Turner
The Digital delivery of banking products and services is already a reality.
Like it or not, your customers will compare their digital banking experience to shopping on Amazon, iTunes, eBay, Southwest Air, etc., and to their digital experiences with large banks that already have robust digital banking offerings.
Traditional banks can’t just push out mobile apps and capabilities to customers and call it a digital banking strategy. Customers expect a seamless integration of the entire online banking experience from initiation to fulfillment. If they are forced to drop off somewhere along the digital experience to print documents, call a representative, and/or visit a branch, you have lost the customer.
Perspective- Multi Channel Banking: A Five Point Strategy Infosys Finacle
The last two decades have witnessed a paradigm shift in the way people bank. While the shift from branches to ATM based cash withdrawals and from there on to internet banking was slow, it has been a different story in the case of mobile banking. The growth in adoption of mobile banking over the last three years has been tremendous. Many banks have rolled out internet banking, mobile banking, call centers, ATM based transactions and video banking. But, have banks moved from multiple channels to true multi-channel banking with seamless cross channel experiences?
Here we explore a five point strategy that would empower banks and financial institutions to define a robust multi-channel offering.
Rise of ai powered chatbots in the banking industryvenkatvajradhar1
With the growing popularity of instant messengers, businesses are using chatbots to provide instant replies to customer queries. Today, we live in a fast-paced world where it is foolish to expect your customers to wait for hours before your support team can finally turn around and solve customer problems.
We Live In a Digital World - Cool Communication Tools that won't Weigh your C...Rosina Webb
At the EMA Sales and Service Conference, Rosina Webb of Energise and Associates and Rebecca Caroe of Creative Agency Secrets presented on how to integrate digital communications into existing customer service models.
There are several ways in which banks and marketplace lenders can partner to serve customer needs. This document provides a point of view on ways in which banks and marketplace lenders can partner up and strategic considerations
How would digital technology change the landscape of retail branch banking? Will the physical network disappear? Will robots replace human financial advisers? Will augmented reality become everyday life? This presentation looks at the value chain of branch banking and the relevance of five innovative technologies: Open API, artificial intelligence, RPA, augmented reality and blockchain.
Future of conversational commerce july 2018 lr-compressedFuture Agenda
From Alexa and Siri to the use of chatbots as part of customer service, conversational commerce is already present for many in our everyday lives. This summary PPT examines what has enabled the recent rise, the state of play today, how might it evolve in the future and what the implications are for organisations.
Conversational Commerce Today
As part of work to support Mastercard’s thought leadership position on the Future of Conversational Commerce, unveiled at Money 2020 in June 2018, Future Agenda conducted desk research and a series of expert conversations to better understand the current state of play and to uncover emerging shifts of note.
The future of trusted conversational commerce will be shaped by three inter-related themes. These are:
1. Enhanced Customer Experience - As conversational commerce meets proof points of viability, feasibility and desirability
2. Being Human - As bots (and humans) become more informed, more natural and more helpful, powered by real-time AI and fuelled by organisation-wide accessible flows of data. NLP improvements add other ‘human’ psychological elements, e.g. hesitance.
3. Data’s Richness - As the economic imperative to identify and make best use of data – whether generated or procured from multiple sources - remains at the heart of ecommerce activities. With pervasive AI in place, it’s the data, not the engine that differentiates.
Internet banking has made best use of APIs and Cloud computing for keeping the banks more in touch with their customers in least time. They were able to educate their clients about their best offerings, features and benefits.
For this most of the credentials lies on the APIs working in the background at various level.
This post elaborates more about the APIs in Banking.
La estrategia Tech&Touch utiliza una persona (touch) para usar un servicio financiero digital en
una comunidad. A continuación algunas de las principales motivaciones:
We are following John and Jane through a typical day and explore their every day banking needs. The aim of this presentation is to showcase how modern day banking is transforming today and in the future.
As impressive — or scary — as that might sound, artificial intelligence technologies aim to further revolutionize the way banking is done and the relationships between banks and their customers’ experience.
Digital intervention is a reality in today’s banking business and banks need to adapt and respond to this change to stay ahead of competition. The digital foreground has presented banks with a huge opportunity to attract new customers, lower costs, develop new propositions and business models, as also explore customer value to its maximum. To create a digital environment is now a priority for all banks and they need to undergo considerable investment for complete transformation.
The CII-PwC report titled, Banks taking a quantum leap through digital, released at CII National BANKing TECH Summit by Mr H R Khan Dy Governor RBI, Mr A P Hota MD& CEO National Payments Corporation of India and M S RaghavanChairman & MD, IDBI Bank.
Digital Banking Strategy Roadmap - 3.24.15Calvin Turner
The Digital delivery of banking products and services is already a reality.
Like it or not, your customers will compare their digital banking experience to shopping on Amazon, iTunes, eBay, Southwest Air, etc., and to their digital experiences with large banks that already have robust digital banking offerings.
Traditional banks can’t just push out mobile apps and capabilities to customers and call it a digital banking strategy. Customers expect a seamless integration of the entire online banking experience from initiation to fulfillment. If they are forced to drop off somewhere along the digital experience to print documents, call a representative, and/or visit a branch, you have lost the customer.
Perspective- Multi Channel Banking: A Five Point Strategy Infosys Finacle
The last two decades have witnessed a paradigm shift in the way people bank. While the shift from branches to ATM based cash withdrawals and from there on to internet banking was slow, it has been a different story in the case of mobile banking. The growth in adoption of mobile banking over the last three years has been tremendous. Many banks have rolled out internet banking, mobile banking, call centers, ATM based transactions and video banking. But, have banks moved from multiple channels to true multi-channel banking with seamless cross channel experiences?
Here we explore a five point strategy that would empower banks and financial institutions to define a robust multi-channel offering.
Rise of ai powered chatbots in the banking industryvenkatvajradhar1
With the growing popularity of instant messengers, businesses are using chatbots to provide instant replies to customer queries. Today, we live in a fast-paced world where it is foolish to expect your customers to wait for hours before your support team can finally turn around and solve customer problems.
This becomes a crucial step in building a first-party database, as cookies are now being discontinued. You can use this information to calibrate brand communication, deliver targeted messages, and improve their experiences based on their preference.
Moreover, the machine learning abilities help you learn about your customers more as they interact and help build accurate buyers’ personas.
Considering the human factor
While implementing your chatbot, you must consider the human factor. Having a poorly configured chatbot can be detrimental to your strategy.
Further, customers become quite uncomfortable sharing their personal information with a robot, and you must inform them that they are conversing with a chatbot before delivering the solutions.
The solution to this dilemma is to build a chatbot according to your brand personality. It should act according to your brand’s values and maintain a human-like conversation.
You should consider their interests, needs, and preferences based on the customer data. Here, you should visualize and outline the actual process of having a conversation with the customer as a human.
You should also determine the conversation’s vocabulary, warning signs, and local slang and act appropriately.
The impact of humanizing your conversation has a far-reaching effect. It helps you deliver an engaging discussion and improve customer satisfaction as they grow comfortable using the chatbots.
Round the clock customer support
As consumer expectations grow, delivering high-quality customer support becomes necessary. A faster response system that answers customer queries around the clock can provide a seamless customer experience.
You can improve the chatbot performance by “teaching” the machine learning algorithms to take care of the primary issues of customers. Then, as customers receive immediate assistance, the experience improves.
Improving sales with Chatbots
Chatbots can be a valuable medium to reduce frictions in the customers’ purchase journey. As chatbots are capable of developing user personas from the first interaction itself, they can identify the customer pain points and bottlenecks quite effectively.
Consequently, they can offer them help, support, and relevant information to make the process more convenient. The chatbots can also be leveraged to develop a predictive path for the customers based on their previous activities or online behavior, increasing the buying intent.
As chatbots better understand the user persona, they can deliver an opportunity to convert the customers faster.
Eliminating the human-error factor
Chatbots are primarily used to deal with the most redundant tasks. These tasks were often prone to human errors due to manual interactions and data collection.
Eventually, these resulted in customer dissatisfaction due to the slow and erroneous response systems. Chatbots help reduces customer discontent and improves brand satisfaction by making the process error-free and smooth.
Moreover, the
In today's banking landscape, customers are increasingly seeking digital solutions over traditional branch visits or lengthy phone calls with customer service representatives. They crave convenience and efficiency, and this is where chatbots in banking play a pivotal role. The conventional approach to customer interaction in banking can be arduous and tiresome. However, chatbots offer a modern alternative. Utilizing natural language processing and machine learning technologies, these chatbots facilitate seamless communication between customers and their banks. Read this presentation to know more.
Popular uses of chatbot app development in various industriesAndroid Developer
Chatbots are an increasingly popular tool that is revolutionizing almost every industry. Almost 80% of businesses are considering investing or deploying in chatbots in the coming years. As Chatbots are enriched with different abilities and address different requirements in each industry, here are some popular chatbot use cases for various industries and how they are deployed.
Retail Banking: Delivering a Meaningful Digital Customer ExperienceCognizant
To compete effectively, banks must fully adopt digital technologies to enhance customer experience, by providing mobile banking, omni-channel banking options, digital personal financial management, and more.
Conversational commerce/Conversational Banking means allowing customers worldwide, to text /chat/speak with the bank/retail stores, etc. as easily and conveniently as they text/chat /speak with their friends and family in messaging apps
Conversational Commerce with the help of NLP, Big data and AI will radically expedite digital transformation and offers customers a "zero learning curve" experience – no complex interface to navigate – where they can simply message in natural language with the bank or the retail store, etc. to ask questions and get service on their own terms and timetable.
How artificial intelligence in mobile banking is reshaping the customer exper...Jai Mehta
Banks don’t operate round the clock. But financial transactions all over the world happen every moment. So an ideal bank is one that stays active 24×7 and this is the concept that led to the burgeoning of mobile banking.
Chatbot in banking lies in the client experience, expanding the organisation’s reach. A study reckons that 90% of interactions in banks will be automated by the end of 2022 using chatbots
20110228 the e bank value proposition_vargasTony Vargas
The Community FI is at NO disadvantage to the large, national box banks with their online presence. Quite the opposite actually; they have the ability to leverage strategic technology vendors to offer a combination of technology and human attention to their needs that box banks are unable to match.
Chatbots: The New Sales Agent in Insurance IndustryArtivatic.ai
According to some estimates, chatbots are expected to generate over $8 billion in savings globally by 2022, while also offering 24x7 customer service, lower processing time, faster resolution and straight-through processing, leading to increased customer satisfaction. However, when chatbot interactions are mechanical, non-conversational or inferior to human-based conversations, the initiative can lead to a loss of business.
Enhancing Customer Experience through Loan Origination System (1).pdfHabile Technologies
Guaranteeing a spectacular customer experience, CloudBankIN allows lenders to i) Automatically disburse loans within 2 minutes, ii) Disburse low ticket loans without any human intervention, iii) Capture the right user data and manage heavy-duty documentation with ease.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
Global growth is moderatng as the recovery in trade
and manufacturing actvity loses steam. Despite
ongoing negotatons, trade tensions among major
economies remain elevated. These tensions, combined
with concerns about sofening global growth prospects, have weighed on investor sentment and contributed to
declines in global equity prices. Borrowing costs for
emerging market and developing economies (EMDEs)
have increased, in part as major advanced-economy
central banks contnue to withdraw policy
accommodaton in varying degrees. A strengthening
U.S. dollar, heightened financial market volatlity, and
rising risk premiums have intensified capital outlow
and currency pressures in some large EMDEs, with
some vulnerable countries experiencing substantal
financial stress. Energy prices have fluctuated markedly,
mainly due to supply factors, with sharp falls toward
the end of 2018. Economic actvity in the Euro Area has
been somewhat weaker than previously expected,
owing to slowing net exports. EMDE growth edged
down to an estmated 4.2 percent in 2018 as a number
of countries with elevated current account deficits
experienced substantal financial market pressures and
appreciable slowdowns in actvity. In low-income
countries (LICs), growth is firming as infrastructure
investment contnues and easing drought conditons
support a rebound in agricultural output.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
MTBiz is for you if you are looking for contemporary information on business, economy and especially on banking industry of Bangladesh. You would also find periodical information on Global Economy and Commodity Markets.
how can I sell pi coins after successfully completing KYCDOT TECH
Pi coins is not launched yet in any exchange 💱 this means it's not swappable, the current pi displaying on coin market cap is the iou version of pi. And you can learn all about that on my previous post.
RIGHT NOW THE ONLY WAY you can sell pi coins is through verified pi merchants. A pi merchant is someone who buys pi coins and resell them to exchanges and crypto whales. Looking forward to hold massive quantities of pi coins before the mainnet launch.
This is because pi network is not doing any pre-sale or ico offerings, the only way to get my coins is from buying from miners. So a merchant facilitates the transactions between the miners and these exchanges holding pi.
I and my friends has sold more than 6000 pi coins successfully with this method. I will be happy to share the contact of my personal pi merchant. The one i trade with, if you have your own merchant you can trade with them. For those who are new.
Message: @Pi_vendor_247 on telegram.
I wouldn't advise you selling all percentage of the pi coins. Leave at least a before so its a win win during open mainnet. Have a nice day pioneers ♥️
#kyc #mainnet #picoins #pi #sellpi #piwallet
#pinetwork
how can i use my minded pi coins I need some funds.DOT TECH
If you are interested in selling your pi coins, i have a verified pi merchant, who buys pi coins and resell them to exchanges looking forward to hold till mainnet launch.
Because the core team has announced that pi network will not be doing any pre-sale. The only way exchanges like huobi, bitmart and hotbit can get pi is by buying from miners.
Now a merchant stands in between these exchanges and the miners. As a link to make transactions smooth. Because right now in the enclosed mainnet you can't sell pi coins your self. You need the help of a merchant,
i will leave the telegram contact of my personal pi merchant below. 👇 I and my friends has traded more than 3000pi coins with him successfully.
@Pi_vendor_247
Empowering the Unbanked: The Vital Role of NBFCs in Promoting Financial Inclu...Vighnesh Shashtri
In India, financial inclusion remains a critical challenge, with a significant portion of the population still unbanked. Non-Banking Financial Companies (NBFCs) have emerged as key players in bridging this gap by providing financial services to those often overlooked by traditional banking institutions. This article delves into how NBFCs are fostering financial inclusion and empowering the unbanked.
what is the future of Pi Network currency.DOT TECH
The future of the Pi cryptocurrency is uncertain, and its success will depend on several factors. Pi is a relatively new cryptocurrency that aims to be user-friendly and accessible to a wide audience. Here are a few key considerations for its future:
Message: @Pi_vendor_247 on telegram if u want to sell PI COINS.
1. Mainnet Launch: As of my last knowledge update in January 2022, Pi was still in the testnet phase. Its success will depend on a successful transition to a mainnet, where actual transactions can take place.
2. User Adoption: Pi's success will be closely tied to user adoption. The more users who join the network and actively participate, the stronger the ecosystem can become.
3. Utility and Use Cases: For a cryptocurrency to thrive, it must offer utility and practical use cases. The Pi team has talked about various applications, including peer-to-peer transactions, smart contracts, and more. The development and implementation of these features will be essential.
4. Regulatory Environment: The regulatory environment for cryptocurrencies is evolving globally. How Pi navigates and complies with regulations in various jurisdictions will significantly impact its future.
5. Technology Development: The Pi network must continue to develop and improve its technology, security, and scalability to compete with established cryptocurrencies.
6. Community Engagement: The Pi community plays a critical role in its future. Engaged users can help build trust and grow the network.
7. Monetization and Sustainability: The Pi team's monetization strategy, such as fees, partnerships, or other revenue sources, will affect its long-term sustainability.
It's essential to approach Pi or any new cryptocurrency with caution and conduct due diligence. Cryptocurrency investments involve risks, and potential rewards can be uncertain. The success and future of Pi will depend on the collective efforts of its team, community, and the broader cryptocurrency market dynamics. It's advisable to stay updated on Pi's development and follow any updates from the official Pi Network website or announcements from the team.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
what is the best method to sell pi coins in 2024DOT TECH
The best way to sell your pi coins safely is trading with an exchange..but since pi is not launched in any exchange, and second option is through a VERIFIED pi merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi coins from miners and pioneers and resell them to Investors looking forward to hold massive amounts before mainnet launch in 2026.
I will leave the telegram contact of my personal pi merchant to trade pi coins with.
@Pi_vendor_247
Currently pi network is not tradable on binance or any other exchange because we are still in the enclosed mainnet.
Right now the only way to sell pi coins is by trading with a verified merchant.
What is a pi merchant?
A pi merchant is someone verified by pi network team and allowed to barter pi coins for goods and services.
Since pi network is not doing any pre-sale The only way exchanges like binance/huobi or crypto whales can get pi is by buying from miners. And a merchant stands in between the exchanges and the miners.
I will leave the telegram contact of my personal pi merchant. I and my friends has traded more than 6000pi coins successfully
Tele-gram
@Pi_vendor_247
The Evolution of Non-Banking Financial Companies (NBFCs) in India: Challenges...beulahfernandes8
Role in Financial System
NBFCs are critical in bridging the financial inclusion gap.
They provide specialized financial services that cater to segments often neglected by traditional banks.
Economic Impact
NBFCs contribute significantly to India's GDP.
They support sectors like micro, small, and medium enterprises (MSMEs), housing finance, and personal loans.
BYD SWOT Analysis and In-Depth Insights 2024.pptxmikemetalprod
Indepth analysis of the BYD 2024
BYD (Build Your Dreams) is a Chinese automaker and battery manufacturer that has snowballed over the past two decades to become a significant player in electric vehicles and global clean energy technology.
This SWOT analysis examines BYD's strengths, weaknesses, opportunities, and threats as it competes in the fast-changing automotive and energy storage industries.
Founded in 1995 and headquartered in Shenzhen, BYD started as a battery company before expanding into automobiles in the early 2000s.
Initially manufacturing gasoline-powered vehicles, BYD focused on plug-in hybrid and fully electric vehicles, leveraging its expertise in battery technology.
Today, BYD is the world’s largest electric vehicle manufacturer, delivering over 1.2 million electric cars globally. The company also produces electric buses, trucks, forklifts, and rail transit.
On the energy side, BYD is a major supplier of rechargeable batteries for cell phones, laptops, electric vehicles, and energy storage systems.
Financial Assets: Debit vs Equity Securities.pptxWrito-Finance
financial assets represent claim for future benefit or cash. Financial assets are formed by establishing contracts between participants. These financial assets are used for collection of huge amounts of money for business purposes.
Two major Types: Debt Securities and Equity Securities.
Debt Securities are Also known as fixed-income securities or instruments. The type of assets is formed by establishing contracts between investor and issuer of the asset.
• The first type of Debit securities is BONDS. Bonds are issued by corporations and government (both local and national government).
• The second important type of Debit security is NOTES. Apart from similarities associated with notes and bonds, notes have shorter term maturity.
• The 3rd important type of Debit security is TRESURY BILLS. These securities have short-term ranging from three months, six months, and one year. Issuer of such securities are governments.
• Above discussed debit securities are mostly issued by governments and corporations. CERTIFICATE OF DEPOSITS CDs are issued by Banks and Financial Institutions. Risk factor associated with CDs gets reduced when issued by reputable institutions or Banks.
Following are the risk attached with debt securities: Credit risk, interest rate risk and currency risk
There are no fixed maturity dates in such securities, and asset’s value is determined by company’s performance. There are two major types of equity securities: common stock and preferred stock.
Common Stock: These are simple equity securities and bear no complexities which the preferred stock bears. Holders of such securities or instrument have the voting rights when it comes to select the company’s board of director or the business decisions to be made.
Preferred Stock: Preferred stocks are sometime referred to as hybrid securities, because it contains elements of both debit security and equity security. Preferred stock confers ownership rights to security holder that is why it is equity instrument
<a href="https://www.writofinance.com/equity-securities-features-types-risk/" >Equity securities </a> as a whole is used for capital funding for companies. Companies have multiple expenses to cover. Potential growth of company is required in competitive market. So, these securities are used for capital generation, and then uses it for company’s growth.
Concluding remarks
Both are employed in business. Businesses are often established through debit securities, then what is the need for equity securities. Companies have to cover multiple expenses and expansion of business. They can also use equity instruments for repayment of debits. So, there are multiple uses for securities. As an investor, you need tools for analysis. Investment decisions are made by carefully analyzing the market. For better analysis of the stock market, investors often employ financial analysis of companies.
3. Contents
MONTHLY BUSINESS REVIEW
VOLUME: 09 ISSUE: 07
JULY 2018
MTBiz
Disclaimer:
MTBiz is printed for non-commercial & selected individual-level
distribution in order to sharing information among stakeholders only.
MTB takes no responsibility for any individual investment decision based
on the information at MTBiz. This review is for information purpose only
and the comments and forecasts are intended to be of general nature and
are current as of the date of publication. Information is obtained from
secondary sources which are assumed to be reliable but their accuracy
cannot be guaranteed. The name of the other companies, products and
services are the properties of their respective owners and are protected by
copyright, trademark and other intellectual property laws.
Developed & Published by
MTB Group R&D
Please send feedback to:
RnD@mutualtrustbank.com
All rights reserved @ 2018
Design & Printing:
Preview
Article of the month 02
National News
The Central Bank 06
Business & Economy 07
MTB News & Events 10
Industry Appointments 16
Dashboard 17
International News
Economic Forecast 20
Wells Fargo Monthly Outlook 23
Financial Glossary 24
AI-POWERED CHATBOTS IN BANKING
4. 02 MTBiz
ARTICLE OF THE MONTH
AI-POWERED CHATBOTS IN BANKING
Today’s companies are racing towards artificial
intelligence (AI) to make it a big part of their digital
strategy. The rise of chatbots in finance and banking
sectors is the latest wave of new technologies adopted.
Particularly in the banking industry, it is changing the
face of the communication interface by adopting
artificial intelligence (AI).
Leveraging the strength of artificial intelligence and
increasing popularity of messaging apps,
conversational interfaces are enabling unprecedented
banking engagement and re-establishing relationship
banking. Chatbots (bots) are essentially intelligent
software services that enable customers to have digital
conversations, or chats, with a company online or on a
mobile device so that they can obtain everything from
products or service information to advice and
recommendations. While some chatbots operate on a
company’s website, those that operate on messaging
services such as
F a c e b o o k ,
Messenger, Slack,
or Telegram are
becoming more
popular. Banks
are looking at
" s m a r t e r "
chatbots to
deliver better customer experience, while also bringing
down expenses and improving efficiency.
• The popularity of chatbots is slowly rising due to
their improved capabilities
• The benefits of chatbots are driving usage well
beyond early technology adopters, and banks are
responding by offering increasingly capable chatbots
• Retail bankers will need to develop and implement a
chatbot strategy more quickly than they might have
previously expected
Why the banking industry needs chatbot?
Introducing chatbots in the banking sector can bring a
huge change in customer experience and keep up the
pace with changing customer expectations. Chatbot
has the potential to automate all the repetitive
questions which are time-consuming and has a huge
impact on the department’s performance. No matter
the use-case, banks are now stepping forward to use
chatbots to simplify the overall banking experience for
the customers.
BANKING CHATBOT USE CASES:
Banking chatbots can lead to new accounts
Like any other service, banks need to continue
acquiring new customers. The average user doesn’t
usually differentiate between banks, unless they have
an existing relationship with one of them, or one of the
banks offers something unique that they’re interested
in. In most cases, users don’t see the need to go out of
their way to contact a bank and seek information about
its interest rates or special services. They either find the
information on the bank’s website, or move on to the
next bank.
This is where an online chatbot can make a big
difference.If users browsing your bank’s website are
greeted with a polite ‘hello’, invited to ask questions
about a product, and pointed in the right direction
where they can find relevant information, they take
home a much better impression of your bank. This
simple engagement can increase the number of
potential customers interacting with the bank and will
lead visitors to open new accounts.
31
If a customer starts interaction with chatbot for appointment.
Then the Chatbot Intelligently capture his response in the appointment scheduler application
and schedules appointment for him in Google Calendar.
Confirmed
sam
Appointment
B2B
5. 03 MTBiz
ARTICLE OF THE MONTH
To execute these account-related activities, a unique
identifier is provided by the customer to get authorized
and access account data. Transferring funds to an
inter-bank or third party by certain authentication
methods can save customers time and workload to
bankers.
Customers can also get a quick view of their earnings
and expenditure from customers previous data and the
plotted graph can show how much they will spend in
coming months.
Uninterrupted customer support
Customers served with a most personalized approach is
the key to growth. Without customer satisfaction, no
organization can sustain for long in the market. In the
banking industry, it is necessary to provide 24×7
customer support. Chatbots will help with tasks like
resolving queries, options to update client KYC, provide
information on new schemes and services around the
clock. They ensure that the customer’s queries are
solved in the shortest period and never let customers
feel that they are interacting with a machine.
Customer feedback & measurements
All the branches around the globe will analyze their
individual usage rate on the available schemes and
obtain feedback from each customer. Based on the
overall feedback, management can further consider
refining existing schemes or implement new plans.
Digital collaboration networks like intranet form the
basic building block for gathering meaningful insights to
gain business efficiency and smooth workflows.
Imagine a chatbot on such intranets helping employees
access the information with just a conversation.
Intranet-based chatbot can help employees for better
internal communication to gather insights from
different branches and help the core management to
take further innovative steps. Hence, it gives a win-win
for both employees in gaining meaningful insights and
banks in gaining productivity. “By 2022, 40% of
customer-facing employees and government workers
will consult daily an AI virtual support agent for decision
or process support.”
Chatbots and conversational money management
Prompting new customers to open bank accounts and
purchase financial products is just the beginning.
Banking chatbots have an even bigger role to play in
what comes next—money management. More and
more users are switching to mobile banking. It’s easy,
intuitive, and it lets them keep an eye on their funds
round the clock.
The same parameters apply to their money
management preferences. Your customers want to be
able to enquire about the status of a service request,
know their credit score, set and manage budgets, and
receive notifications about all their transactions—as
quickly as possible. AI bots that can provide this
information, right from the convenience of your bank’s
mobile application or website, can do wonders for your
bank’s image. It’s hardly surprising that some of the
leading banks have already taken this route, and several
others are offering some of these services.
Personal banking services
Gone are the days of standing in long queues at the
bank and filling out paperwork to access general
banking services. Introducing chatbots in the banking
industry improves overall customer satisfaction and
engagement. Customers can check account balance or
simply ask for a statement of the transactions using a
simple interface with the help of chatbots.
Chatbot
Would you ll?
+
6. 04 MTBiz
ARTICLE OF THE MONTH
Delivering personalized marketing
The banking industry has a wide range of products and
services for its customers. But, not all customers are
attentive to every service. Chatbots can deliver
personalized offers to customers based on their profile
data or life events. Highly-targeted products and
services are brought to the customers at the right time
by the preferred messaging apps which can intensely
increase conversion rates. By using this channel for
communication, banks can achieve a higher market
value without annoying the customer.
Employee self-service
An employee should login to HRMS and raise a request
to update his details or access personal records or
payroll details or transact with the Human Resource
officials personally. If this process is carried out using
chatbots, employees can apply leave, access personal
details, payroll details, update contact details,
reviewing of the timesheet, requesting for overtime
payment, viewing of compensation history and
submitting of reimbursement slips without much of
human intervention. Employees can chat with the bot
and ask to raise a request on their behalf so that they
can better utilize their work hours and increase
productivity. Employee self-service portal may be
operated on an intranet or via a web service.
Benefits of using chatbots in banking industry:
Chatbots are the new 24/7 customer service tool that
can operate without any human interface once they’re
set up. Help to automate fraud prevention processes
and collect critical information from potentially
impacted bank users. Push relevant content to end
users and analyze user engagement. Lead an
organization’s personalized methodology and create
incremental income. Makes your brand identity more
consistent with one voice, one message, one tone for
each client. Run smoothly during peak traffic times,
which means that the response rate will remain
consistent, resulting a great user experience.
Examples of the world’s biggest banks which are using
chatbots to boost their business:
Being one of the biggest banks in the USA, Bank of
America (BoA) is riding the tide of AI-powered chatbots
in the financial sector. A year ago, the organization
introduced Erica, a voice-and-text empowered chatbot
for clients. Erica had commended as an advanced
virtual assistant to help clients make smarter decisions.
Erica helped in sending notifications, suggests ideas
how a customer can save money, gives reports on their
FICO score, and encourages payment of bills within the
banking application.
JPMorgan Chase:
Even though chatbots are often used to automate
repetitive tasks, the biggest U.S. bank JPMorgan is
utilizing bots to streamline its back-office operations.
They recently launched COIN, a bot which can analyze
complex legitimate contracts quicker and more
proficiently than human lawyers. Since its launch a year
ago, the bot has helped JPMorgan spare more than
360,000 hours of labor.
This chatbot additionally uses the technology to parse
messages for employees, allow access to software
systems, and handle basic IT requests like resetting
passwords. Later, the organization intended to keep
using bots to find a new source of income, decrease
expenses and reduce the risks.
Capital One:
Capital One introduced Eno, a text-enabled chatbot
that helps clients to deal with their money using their
mobiles. Clients can get information from the chatbot
about their account balance, transaction history, and
credit limit as an instant message. It can even enable
clients to pay their credit card bill in no time.
Eno is the second of Capital One’s virtual assistants
after the organization launched its own Amazon Alexa a
year ago. Alexa is a virtual assistant accepting inputs in
the form of voice commands. This bot enables Capital
One clients to know about upcoming payments, check
NetBanking
Simplified
by Eva!
7. 05 MTBiz
ARTICLE OF THE MONTH
account balances, and pay their credit card bill using
their voice. Customers can even know the transaction
history based on it, so that they can manage their
future expenditure.
YES Bank, India
YES Bank in India also
launched a chatbot
that offers a
“conversational smart
banking” experience
through Facebook
Messenger, Twitter,
Skype, Telegram or WeChat. The Indian bank is also
working to develop advanced AI and multilingual
proficiencies.
HDFC Bank, India
HDFC Bank launched an AI bot called “Eva”, which it
says provides answers in less than 0.4 seconds. Along
with a bot to respond to queries, the bank also
launched a separate service on Facebook Messenger
that offers ticketing for events or trains, mobile phone
recharge, or even hailing a cab, like a concierge.
Limitations of Chatbots
As with any digital innovation leveraging machine
learning and artificial intelligence, the benefits and
limitations of using chatbots are changing over time as
more organizations develop use cases and continue
expanding the functionality of the technology. At this
time, some chatbots have limited functionality
compared advanced chatbots being used inside and
outside the banking industry. The limitations below are
general in nature without every chatbot having these
limitations.
• The dialogue capability can be limited to very a very
specific set or format of questions that are established
by the chatbot development team. This limitation is
quickly diminishing as the technology is being tested
and implemented.
• Chatbots have significant limitations based on accents
and languages. For organizations in multi-lingual
regions, this limitation becomes a more significant
barrier.
• Chatbots cannot hold the conversation which means
it cannot answer multiple question at the same time.
• Not all consumers are familiar with or comfortable
with chatbots because their limited understanding.
• The expansion of chatbot capabilities is limited by the
ability to hire trained teams or partner with
organizations familiar with this rather new technology.
Conclusion
Unlike the traditional banking methods, chatbots can
bring in a better and faster user experience providing
24×7 intelligent customer service. Chatbots helps in
streamlining the operations, automate customer
support, and provide a more convenient and enjoyable
customer experience. Minimal setup, easy integration,
and accessibility via a conversation medium are the key
drivers in chatbot adoption. Beyond just using chatbots
to respond to customers, leading banks are starting to
use technology such as AI and machine learning so that
their chatbots can make staff more efficient, augment
rather than replace staff or online capabilities, and
drive revenue higher. With chatbots become more
familiar, driving competitive advantage, retail bankers
will need to develop a chatbot strategy more quickly
than they might have previously expected.
Hi I am Sia, your intelligent chat
assistant! I can serve you with
information related to following
products.
Home Loan
Education Loan
Car Loan
Personal Loan
Recurring Deposit
8. 06 MTBiz
THE CENTRAL BANK
NATIONAL NEWS
Banks can give guarantee to foreign cos sans prior nod
B a n g l a d e s h
Bank authorised
banks to issue
bid bond and
performance
bond in foreign
and local
currency on behalf of non-resident firms or companies
in favour of concerned authorities in Bangladesh
against foreign back to bank guarantee acceptable to
them. The central bank issued a circular in this regard
with immediate effect giving exemption to the
scheduled banks from taking prior approval from the
central bank before issuing such guarantees. According
to the BB circular issued by its deputy general manager
Md Enamul Karim Khan, the scheduled banks, however,
will have to hold a back-to-back guarantee from an
overseas correspondent or overseas other bank
covering the guaranteed amount for issuing such bid
bond and performance bond. Besides that, the banks
must be satisfied with the legitimate arrangements
against the specified purposes for which foreign
counterparts are liable to arrange back-to-back
guarantee with risk, it said. The banks must also carry
out due diligence with regards to KYC (know your client)
and other standards about the transactions, the BB
circular said.
Rohingyas can open bank accounts to receive aid
Rohingya refugees will soon be able to open bank
accounts after the Bangladesh Bank (BB) has come up
with a system to enable the displaced community to
receive financial support from the government and
global agencies through a proper channel. The
development comes following request from the World
Food Programme to prevent overlapping of
humanitarian assistance to the refugees. Overlapping
will be stopped when the assistance will be distributed
through financial institutions, said a BB official. Photo
identity documents issued by the government and the
United Nations organisations will be accepted for Know
Your Client (KYC) purpose. The Rohingya refugees will
be given a prepaid debit card or mobile wallet, with
which they can pay for their daily needs. Financial
service can only be provided within Cox's Bazar, the
area designated for Rohingya rehabilitation by the
Bangladesh government.
Banking sector nearing 10,000-branch mark
The banking sector is
going to set a new
milestone as the
number of bank
branches across the
country is likely to
reach the 10,000-mark
soon. The number of
bank branches both in
the private and public
sectors stood at 9,981
by the end of May. Of them, 5,633 branches are
operating in rural areas and 4,348 in urban areas,
according to the data available with the Bangladesh
Bank (BB). The number of branches was 9,040 -- 5,150
in rural areas and 3,890 in urban areas -- at the end of
December 2014. The figure was 8,685 -- 4,962 in rural
areas and 3,723 in urban areas -- as of December 2013.
The branch network of scheduled banks has expanded
fast across the country, playing a significant role in the
development and economic growth, bankers said. It
also helped deepen the financial inclusion by bringing
unbanked people under the banking coverage, they
added. The banks continued to enhance penetration
into rural areas in line with a BB guideline.
Remittance inflow soars 17pc to USD 14.98b in last
fiscal year
The inflow of remittance
jumped by more than 17
per cent or USUSD 2.21
billion in the
just-concluded fiscal
year (FY), 2017-18,
following higher fuel oil
prices in the global
market. The flow of
inward remittance rose
to USD 14.98 billion in FY 2017-18 from USD 12.77
billion a year ago, according to the Bangladesh Bank's
(BB) provisional data. "The upward trend in fuel oil
prices in the international market has contributed to
raise the inflow of remittance, particularly from the
Middle-East countries," a BB senior official told.
Currently, 29 exchange houses are operating across
the globe with 1,205 drawing arrangements set up
abroad to boost the remittance inflow, according to
the BB official.
RANGPUR
RAJSHAHI MYMENSINGH
BANGLADESH
SYLHET
DHAKA
KHULNA
BARISAL
CHITTAGONG
Inflow of
Remittance
(in billion US$)
FY11 11.65
12.84
14.46
14.23
15.31
14.29
12.76
14.98
FY12
FY13
FY14
FY15
FY16
FY17
FY18
Source: BB
9. 07 MTBiz
BUSINESS & ECONOMY
NATIONAL NEWS
E-commerce business growing fast
E-commerce business
has been expanding
fast in the country over
the years riding on the
e v e r - i n c r e a s i n g
internet facility. The
size of e-commerce
market crossed the BDT
17.0 billion-mark in 2017 from BDT 4.0 billion in 2016,
according to the data available with e-Commerce
Association of Bangladesh (e-CAB). e-CAB general
secretary Abdul Wahed Tomal told that the market size
is expected to reach BDT 70 billion (BDT 7,000 crore) by
2021. As of 2016, a total of USD 50 million was invested
in the sector. Of the total, USD 10 million came as FDI.
Retail e-commerce is growing at 72 per cent a month.
The e-commerce sector in the country largely depends
on the 'cash on delivery' mode of payment. The market
share of Daraz is estimated to be 40 per cent. Currently,
25,000 small and medium enterprises (SMEs) are
involved with this sector.
‘Bangladesh’s uplift opens up new horizons in
Indo-Bangla ties’
Bangladesh's graduation from
LDC will open up new frontiers
and horizons in the economic
engagement between
Bangladesh and India bringing in
further benefits to the citizens of
the two friendly neighbours, a high-level policy
dialogue told. Bangladesh High Commissioner to India
Syed Muazzem Ali chaired the dialogue organized by
Bangladesh High Commission in New Delhi in
cooperation with Federation of Indian Chamber of
Commerce and Industry (FICCI) at FICCI conference hall.
Deputy High Commissioner ATM Rokebul Haque also
spoke, according to Bangladesh High Commission in
New Delhi. The speakers agreed that Bangladesh's
graduation from the Least Developed Country (LDC)
category is a milestone in the country's goal of
achieving the 2030 agenda for sustainable
development. The status is expected to hugely impact
the bilateral economic relations between India and
Bangladesh, especially in investment and doing
business together, they said. The envoy urged the
Indian business people to invest in Bangladesh in
"buy-back" projects.
Bike makers ride into booming market
Motorcycle sales
year-on-year have
increased nearly 35–40
per cent to about 4.5
lakh units this year so
far, and the conditions
are buoyant like never before. Explaining the reasons
behind this upswing, industry insiders said that after
the government extended the existing VAT exemption
to local motorcycle manufacturers, more firms were
coming to establish manufacturing plants in the
country. More than 75 per cent of the country’s
population was less than 40 years old. GDP per capita
(PPP-based) of Bangladesh was around USD 4,561,
which was directly contributing to a huge growth in the
automobile sector of Bangladesh. Runner established
its motorcycle manufacturing plant in Bhaluka,
Mymensingh, where 500 units of motorcycles are
produced per day. Bangladesh imports motorcycles
from China and India. Every month, 1,000 units of
motorcycles are being exported to Nepal.
Approximately, 4 lakh units of motorcycles have been
sold in 2018.
WB gives USD 715m for primary education, statistics
Bangladesh will receive
USD 715 million as
concessional loan from
World Bank (WB) to
improve its primary
education and produce
quality statistics timely. Shofiqul Azam, secretary to
Economic Relations Division (ERD), and Qimiao Fan, WB
country director, recently signed two deals in this
regard. A WB statement said one deal comprised a USD
700 million “Quality learning for all programme”, which
would improve quality and access to primary
education, benefitting over 18 million children, from
pre-primary level to class five. Besides, over 100,000
teachers will be recruited to join the existing 400,000
primary school teachers to attain the global
teacher-student ratio standard. Further, around
100,000 teachers will receive improved training,
including Diploma in Education under the University of
Dhaka. The other deal, encompassing a USD 15 million
National Strategy for Development of Statistics
Implementation Support Project, will help improve the
Bangladesh Bureau of Statistics' capacity to produce
quality core statistics, timely accessible to policymakers
and the public.
By the numbers
Tk 17.Ob market size
72pc growth in retail
60pc customers are in Dhaka
$10 million FDI inflow
90pc payments made on
delivery of goods
Source: e-CAB
e-commerce
10. 08 MTBiz
BUSINESS & ECONOMY
Mobile ecosystem likely to create ‘8.5 lakh jobs by 2020’
The mobile ecosystem will provide employment to 8.5
lakh people in both formal and informal sectors in
Bangladesh by 2020, says a report of the GSMA, the
global trade body of mobile operators. The
employment is expected to grow at around 9 per cent
from 7.80 lakh to 8.5 lakh from 2016 to 2020, largely
driven by direct employment creation in the mobile
industry, the report predicts. The mobile ecosystem
comprises mobile network operators, infrastructure
service providers, retailers and distributors of mobile
products and services, handset manufacturers, and
mobile content, application and service providers. In
2015, the mobile ecosystem generated 6.2 per cent of
the country's GDP—a contribution that amounted to
around USD 13 billion of the economic value added.
Moreover, the mobile ecosystem provided employment
to more than 7.60 lakh people in Bangladesh (both
formal and informal employment) and made a
significant contribution to the funding of public sector
activities, in excess of USD 2 billion, in 2015.
ADB gives USD 500m for 800MW plant
The Asian Development Bank's board of directors has
approved a USD 500 million loan to develop a modern
800 megawatt power plant in Khulna along with
associated connections to natural gas and power
transmission facilities. The ADB-financed project design
will ensure that the Rupsha plant uses the latest
combined cycle technology, which offers the highest
efficiency to convert gas to electricity. It will also use
the most advanced water treatment processes to purify
and recycle liquid waste at the end of the industrial
process, leaving zero discharge. The project will also
finance construction of a 230-kilovolt switchyard at the
power plant and 29km of high capacity transmission
lines to transfer electricity from Rupsha to the grid. The
total cost of the project is USD 1.14 billion, with the
Islamic Development Bank contributing USD 300
million in co-financing and Bangladesh USD 338.5
million on top of the ADB's support. The project is due
to be completed by the end of June 2022. Grant
financing of USD 1.5 million will also be provided from
the ADB's Japan Fund for Poverty Reduction.
ADP spending hits record high
Spending on development projects hit 93.09 percent of
allocation in the just concluded fiscal year, the highest
in the country's history, riding on a massive escalation
in expenditure in the last month of fiscal 2017-18.
Ministries and divisions spent BDT 146,703 crore of the
revised annual development programme (ADP) in the
last fiscal year. ADP implementation rate stood at 89.76
percent in 2016-17 when the government spent BDT
107,085 crore. Historically, the ADP spending rate
remains low in the beginning of a fiscal year and gets
momentum in the second half of the year. . In July-May
of 2017-18, the ministries and divisions together spent
BDT 98,978 crore against the full-year's revised
allocation of BDT 157,594 crore, according to the
Implemen-tation Monitoring and Evaluation Division
(IMED). This meant they used BDT 48,725 crore in June
alone against their monthly average expenditure of BDT
8,998 crore in the preceding 11 months. In the last fiscal
year, the use of the government's own fund was BDT
87,973 crore, accounting for 91.32 percent of the
allocation. It was 92.85 percent, or BDT 72,145 crore, in
the previous fiscal year.
'Bangladesh exports medicines to 151 countries'
Health Minister
M o h a m m e d
Nasim has said
Bangladesh is
c u r r e n t l y
e x p o r ti n g
medicines to
more than 151
countries across
the world. India, Sri Lanka, Germany, USA, France,
Italy, UK, Canada, The Netherlands and Denmark are
the biggest importers of Bangladeshi medicines,
minister said. Nasim also mentioned that
pharmaceutical companies of Bangladesh are
producing good quality of drugs. Once Bangladesh
used to import most of the drugs what we needed, but
now situation has changed over the last two decades,
he added. Nasim requested the pharmaceutical
companies to reduce the prices of drugs so that
common people of the country can afford it.
Mobile sector jobs in Bangladesh
Source: GSMA
content, applications
and other services
Mobile operators
Handest
manufacturers
4%
25%
1%
12%
58%
Infrastucture
providers
ADP IMPLEMENTATION
in % of allocation (July-June)
FY-14
93
91
92.72
93.71
89.76
FY-15 FY-16 FY-17 FY-18
12. 10 MTBiz
MTB NEWS & EVENTS
MTB OPENS AGENT BANKING CENTRE AT CHANDGAZI, CHAGOLNAIYA, FENI
MTB INAUGURATES “PROMOTING KNOWLEDGE SEASON 7”
IN PARTNERSHIP WITH THE DAILY STAR
Mutual Trust Bank Limited (MTB) has recently launched an Agent Banking Centre at Chandgazi,
Chagolnaiya, Feni 3910. Former Chairman and Director, MTB, Rashed A. Chowdhury inaugurated the
Centre on Saturday, July 14, 2018. Upazila Chairman, Chagolnaiya, Feni, Mezbahul Haider Chowdhury
Sohel, Chairman, Mahamaya Union Council, Goreeb Shah Hossain Badshah Chowdhury, MTB Deputy
Managing Director & Chief Business Officer (CBO), Syed Rafiqul Haq, Head of MTB Chattogram division
branches, Md. Khurshed Alam, Group Chief Communications Officer, Azam Khan, Manager of MTB Feni
Branch, Giash Uddin Ahmed, Head of Agent Banking, Madan Mahan Karmoker, local elite, leaders of local
business associations and people from different strata also attended the inauguration ceremony.
MTB inaugurates “Promoting Knowledge Season 7”
for Dhaka University (DU) students, in partnership
with The Daily Star. Professor Dr. Akhtaruzzaman,
Vice Chancellor, DU, Mahfuz Anam, Editor, The Daily
Star and Anis A. Khan, Managing Director & CEO,
MTB launched this year's program titled as
“Promoting Knowledge Season 7”, at the auditorium
of the Institute of Modern Languages (IML), DU on
Tuesday, July 03, 2018.
Since 2012, MTB has been providing free copies of
The Daily Star to selected DU resident students,
chosen every year on the basis of merit and their
economic background. Some 1,000 DU resident
students will get a copy of The Daily Star each, free of cost, at their dormitories over the next one year.
13. MTB NEWS & EVENTS
11 MTBiz
CEO, UNION DE BANQUES ARABES ET FRANÇAISES VISITS MTB
MTB SIGNS AGREEMENT WITH FINTECH INNOVATIONS
INTERNATIONAL DMCC, UAE
MTB has recently signed an agreement with Fintech
Innovations International DMCC, UAE, at a simple
ceremony held on Thursday, July 05, 2018 at MTB
Centre, the bank’s Corporate Head Office, Gulshan 1,
Dhaka 1212.
Under this agreement, MTB becomes a subscriber of
“TRADE ASSETS” digital platform - the first
blockchain-powered trade finance e-Marketplace, which
will enable MTB to enhance its capabilities in reaching out
to all foreign financial institution members of the platform,
directly, with a view to executing trade finance related transactions instantly in a highly secured manner.
Sumit Kumar Roy, President & CMO, Fintech Innovations International DMCC, UAE and Md. Bakhteyer
Hossain, Head of MTB International Trade Services Division (MITS) signed the agreement on behalf of their
respective organizations. Azizunnessa Huq, Executive Director, Fintech Innovations International DMCC, UAE,
A.T.M. Nesarul Hoque, Vice President, MTB and other senior officials were also present at the ceremony.
A team of senior officials from Union de Banques Arabes et Françaises (UBAF), France led by Aymeric de
Reynies, Chief Executive Officer visited MTB and held a business meeting on July 11, 2018 at MTB Centre,
26 Gulshan Avenue, Dhaka 1212. Kazi Sharek Kader, Regional Chief Representative and Mr. Rezaul
KARIM, Senior Relationship Manager, UBAF accompanied the CEO.
Anis A. Khan, Managing Director & CEO, Sayed Abul Hashem, Group Chief Financial Officer (GCFO), Md.
Bakhteyer Hossain, Head of MTB International Trade Services (MITS) and A.T.M. Nesarul Hoque, MTB
Financial Institution Services (MFIS), MTB were present at the meeting.
14. 12 MTBiz
MTB NEWS & EVENTS
MTB FIRST HALF 2018 (Q2) BUSINESS CONFERENCES HELD
MTB OTHER DIVISION BRANCHES MTB AGENT BANKING
MTB Other Division Branches (MODB) held its Q2
Business Conference 2018 on July 15, 2018 at
MTBTI, MTB Square, 210/A/1 Tejgaon Industrial
Area, Dhaka 1208. All 31 MTB branch managers
from across other division participated in the
conference.
Anis A. Khan, Managing Director & CEO, Goutam
Prosad Das, Deputy Managing Director,
Khondakar Rahimuzzaman, Senior Executive Vice
President, Tarek Reaz Khan, Head of SME & Retail
were present at the conference.
MTB Agent Banking Department held its Q2
Business Conference 2018 on June 30, 2018 at
MTBTI, MTB Square, 210/A/1 Tejgaon Industrial
Area, Dhaka 1208.
Agents from all over the country participated in the
conference hosted by Madan Mahan Karmoker,
Head of Agent Banking, MTB.
MTB DHAKA DIVISION BRANCHES
MTB CHITTAGONG DIVISION
BRANCHES
MTB Dhaka Division Branches (MDDB) held its Q2
Business Conference 2018 on July 12, 2018 at
MTB Training Institute (MTBTI), MTB Square,
210/A/1 Tejgaon Industrial Area, Dhaka 1208. All
59 MTB branch managers from across Dhaka
division participated in the conference.
Anis A. Khan, Managing Director & CEO, Syed
Rafiqul Haq, Deputy Managing Director & Chief
Business Officer, Goutam Prosad Das, Deputy
Managing Director, Syed Rafiqul Hossain, Head of
MTB Dhaka Division Branches (MDDB), Tarek
Reaz Khan, Head of SME & Retail were present at
the conference.
MTB Chittagong Division Branches (MCDB) held
its Q2 Business Conference 2018 on July 19, 2018
at Hotel Agrabad, Agrabad, Chittagong 4000. All 24
MTB branch managers from across Chittagong
division participated in the conference.
Anis A. Khan, Managing Director & CEO, Md.
Khurshed Ul Alam, Head of MTB Chittagong
Division Branches, Tarek Reaz Khan, Head of
SME & Retail were present at the conference.
15. 13 MTBiz
MTB NEWS & EVENTS
INAUGURATION OF MTB 24/7 ATM AT BARIDHARA COSMOPOLITAN CLUB
MTB SIGNS AGREEMENT WITH BIMAN HOLIDAYS
MTB has recently opened its 24/7 ATM Booth at Baridhara Cosmopolitan Club, Dhaka 1212 on July 16, 2018.
Lieutenant General Masud Uddin Chowdhury (Retd.), President, Baridhara Cosmopolitan Club andAnisA. Khan,
Managing Director & CEO, MTB jointly inaugurated the ATM Booth at a ceremony held at the club premises.
Kh. Rashedul Ahsan, Salma Hossain (Ash), Syed Ershad Ahmed, Meherun Nessa Islam, Ahmed Jamil
Ibrahim, Member, Executive Committee, Baridhara Cosmopolitan Club and Mohammad Anwar Hossain,
Head of Cards Division, Azam Khan, Group Chief Communications Officer, Md. Rabiul Alam, Head of
Alternate Delivery Channel (ADC), MTB along with other senior officials from both the organizations were
also present at the ceremony.
MTB has signed an agreement with Biman Holidays,
the holiday wing of Biman Bangladesh Airlines
(Biman), at a simple ceremony held at the bank’s
Corporate Head Office, MTB Centre, 26 Gulshan
Avenue, Dhaka 1212 on July 09, 2018.
Under this agreement, MTB cardholders will enjoy
10% and 20% discount on base fares for domestic and
international flights, respectively, till the year end.
Syed Rafiqul Haq, Deputy Managing Director & Chief
Business Officer, MTB and Atique Rahman Chisty,
General Manager, Marketing & Sales, Biman Bangladesh Airlines signed the agreement on behalf of their
respective organizations.
Among others Md. Shafiuddin, CEO, Biman Holidays, Mohammed Salahuddin, Deputy General Manager,
Biman, Mohammed Anwar Hossain, Head of Cards and Azam Khan, Group Chief Communication Officer,
MTB were present at the ceremony.
16. 14 MTBiz
MTB NEWS & EVENTS
TRAINING PROGRAM ON CASH
OPERATIONS
TRAINING PROGRAM ON “INTRODUCING
TWO-FACTOR AUTHENTICATION (2FA)
ON SWIFT WEB PLATFORM”
MTB organized a training program on “Cash
Operations” on July 04, 2018 at MTBTI, MTB
Square, 210/A/1 Tejgaon Industrial Area, Dhaka
1208.
MTB organized a training program on “Introducing
Two-Factor Authentication (2FA) on SWIFT Web
Platform” on July 07, 2018 at MTBTI, MTB Square,
210/A/1 Tejgaon Industrial Area, Dhaka 1208.
MTB INAUGURATES RELOCATED
ISHWARDI SME/AGRI BRANCH
WORKSHOP ON “ANTI MONEY
LAUNDERING AND TERRORIST
FINANCING RISK MANAGEMENT”
MTB organized a daylong workshop on “Anti
Money Laundering (AML) & Terrorist Financing
Risk Management” recently at MTBTI, MTB
Square, 210/A/1 Tejgaon Industrial Area, Dhaka
1208.
MTB Senior Executive Vice President & Chief Anti
Money Laundering Compliance Officer
(CAMLCO), Swapan Kumar Biswas and other
senior officials spoke at the workshop.
MTB has recently relocated its Ishwardi SME/AGRI
branch at Niaz Tower, Ishwardi, Pabna 6623.
Md. Abdul Latif, Head of MTB Other Division
Branches inaugurated the relocated branch on
June 24, 2018.
Dignitaries, members of local business
associations, existing and prospective customers,
representatives from the media, other MTB officials
and people from different strata attended the
ceremony.
17. 15 MTBiz
MTB NEWS & EVENTS
MTB held Town Hall meetings at MTB Tower on June 19, 2018 and MTB Centre on June 21, 2018 post
Eid ul Fitr. MTB officials of all levels met and greeted each other.
EID REUNION TOWN HALL MEETINGS AT MTB CENTRE AND MTB TOWER
18. 16 MTBiz
INDUSTRY APPOINTMENTS
NATIONAL NEWS
Pubali Bank gets new AMD
Pubali Bank Limited has recently
appointed Muhammad Mijanur
Rahman Joddar as Additional
Managing Director (AMD). Prior to
the appointment, he held the
position of Executive Director of
Bangladesh Bank. Joddar started
his banking career with
Bangladesh Bank.
SBAC Bank gets new DMD
Tariqul Islam Chowdhury has
recently been appointed as
Deputy Managing Director
(DMD) of South Bangla
Agriculture and Commerce
(SBAC) Bank Limited. Prior to
the appointment, he held the
position of Deputy Managing
Director of Sonali Bank Limited. Chowdhury started
his career with Sonali Bank Limited as a Financial
Analyst in 1984.
Premier Bank gets new DMD
Md. Abdul Hai has been appointed
as Deputy Managing Director
(DMD) of Premier Bank Limited.
Hai joined Premier Bank in 1999.
With over 39 years banking
experience, Hai started his career
with Janata Bank Limited as an
Officer, later he joined United
Commercial Bank Limited as Vice President.
Dhaka Bank re-elects Chairman
Reshadur Rahman has recently
been re-elected as Chairman of
Dhaka Bank Limited. He is one of
the Sponsor Shareholders of
Dhaka Bank Limited & Chairman
of the Executive Committee of the
Board of trustee of Dhaka Bank
Foundation. He is the Honorary
Consul General of Poland in Bangladesh.
New DMD of Dhaka Bank
A.K.M. Shahnawaj has recently
been promoted as Deputy
Managing Director (DMD) of Dhaka
Bank Limited. Prior to this
promotion, he held the position of
Senior Executive Vice President
(SEVP) and branch manager of
local office of the bank. Shahnawaj
has started his banking career back in 1989 with Arab
Bangladesh Bank Limited as probationary officer.
IFIC Bank gets new DMD
Syed Mansur Mustafa has recently
been promoted to Deputy
Managing Director (DMD) of IFIC
Bank Limited. Prior to this
promotion, he held the position of
Senior Executive Vice President
and Chief Credit Officer (CCO) of
the bank. He worked as Executive
Vice President of Trust Bank Limited before joining IFIC
Bank in 2015.
19. 17 MTBiz
DASHBOARD
Source: Bangladesh Bank, May 2018; BTRC, June 2018
Digital Payments 150.95 million
87.79 million
82.02 million
Number of Subscribers
Mobile phone
Mobile Internet
Internet
Plastic
cards (number)
13.51 million
Credit Debit Prepaid
1.0 million 12.4 million 0.2 million
E-commerce
Transaction
BDT 1065.3
million
E-commerce
Transaction
BDT 335.7
million
7% 92% 1%
Scheduled Banks
Branch Network
Jul - Sep 2017
RANGPUR
662
RAJSHAHI
1024
MYMENSINGH
409
SYLHET
745
DHAKA
3246
KHULNA
932
BARISAL
495
CHITTAGONG
2240
Industry Rates
Deposit - Advance - Spread
Source: Bangladesh Bank
Advance Deposit Spread
Apr 2018Mar 2018
15%
10%
5%
0%
9.70
5.30
5.43
4.40 4.46
9.89
May 2018
5.51
4.45
9.96
Total number of branches: 9724
Debit
cards
Credit
cards
No. of ATM
9,698
No. of POS
40,6893
POS
5,111.60
ATM
115,077.40
ATM
1,075.20
POS
8,401.40
1.84 million
1.69 million
61.31millionMobile Banking
Internet Banking
Agent Banking
Subscribers
Transactions
(BDT in million)
20. 18 MTBiz
DASHBOARD
Domestic (coarse) Domestic (fine) Global
5.00%
Monthly Increase
May - Jun 2018
3.23%
Monthly Increase
May - Jun 2018
0.00%
Monthly Increase
May - Jun 2018
Monthly Price Change (%)
Weekly Rice BDT/KG
Rice
USD 451.00 / metric ton
May 2018
Palm Oil
USD 660.00 metric ton
May 2018
Sugar
USD 542.34 / metric ton
May 2018
Soybean Oil
USD 793.00 / metric ton
May 2018
Source: TCB (Average of max and min price), The World Bank
Source: The World Bank
Source: Bangladesh Bank
(in million)
Rate (Avg.) 40.00 40.00 40.00
Jun 24Jun 22 Jun 23
40.00
Jun 25
40.00
Jun 26
40.00
Jun 27
42.00
Jun 28Year 2018
Global
Domestic
Import L/C
Opened
USD 387 USD 649.85
(during July 2017-
Mar 2018)
(during July 2017-
Mar 2018)
(as on March 31,
2018)
Outstanding
USD 725.61
(as on March 31,
2018)
OutstandingOpened
USD 505.30
(during July 2017-
Mar 2018)
(as on March 31,
2018)
Opened Outstanding
USD 149.23 USD 139.41
Bangladesh
SugarRice
Pulse
Rice (fine)
BDT 62.29 per kg
March 2018
Palm Oil
BDT 71.00 per kg
March 2018
Sugar
BDT 57.73 per kg
March 2018
Rice (coarse)
BDT 40.08 per kg
March 2018
Soybean Oil
BDT 86.50 per kg
March 2018
Source: TCB (Average of max and min price)
Call Money Market
14
12
10
8
6
4
2
0
2012
2013
2014
2015
2016
Sep
17
Oct 17
Nov 17
Dec 17
Jan-18
Feb-18
M
ar-18
Apr-18
M
ay-18
21. 19 MTBiz
DASHBOARD
Natural Gas Reserve & Production at a glance, February 2018
Bcf
Gas Initially in Place (GIIP) 35,796.19
Recoverable (2P) 28,685.40
Gas Production in February 2018 67.48
National Oil Company (NOC’s) production 43.50%
International Oil Company (IOC’s) production 56.50%
(Billion cubic feet)
Cumulative Production as of February 2018 15,641.46
Remaining Reserve upto February 2018 13,043.94
Source: Ministry of Energy and Mineral Resources
Generation Capacity
Public Sector 57%
Private Sector
Per Capita
Generation
433 KWh
Distribution Line
4,50,000 km
Distribution Loss
9.98%
(June 2017)
Access to
Electricity
90%
Transmission Line
11,060
Circuit Kilometer
Generation Capacity
18,353 MW
POWER SECTOR OF BANGLADESH
AT A GLANCE (Jun 2018)
43%
Liquefied petroleum gas (LPG) 2015 2014
Import (in million BDT ) 2016-17 2015-16 Growth
LPG Production (BPC) 17000
14,053 6,755 108%
18000 Metric Ton
Petroleum gases & other
gaseous hydrocarbons
LPG
Bcf
Source: United Nations; Bangladesh Bank
22. 20 MTBiz
ECONOMIC FORECAST
INTERNATIONAL NEWS
GENERAL ASSESSMENT OF THE MACROECONOMIC
SITUATION: OECD
Introduction
The expansion is set to persist over the next two years,
with global GDP projected to rise by close to 4% in 2018
and 2019. Growth in the OECD area is set to remain
around 2½ per cent per annum, helped by fiscal easing
in many economies, and will strengthen to close to 5%
elsewhere (Table 1.1). Although job growth is likely to
ease in advanced economies, the OECD-wide
unemployment rate is projected to fall to its lowest
level since 1980, with labour shortages intensifying in
some countries. Wage and price inflation are
accordingly projected to rise, but only moderately,
given the apparent muted impact of resource pressures
on inflation in recent years and the scope left in some
economies to strengthen labour force participation and
hours worked. Global investment and trade rebounded
last year, and are projected to continue to expand
steadily in the next two years, provided trade tensions
do not escalate further. Even so, the prospects for
strong and sustained improvements in living standards
in the medium term remain weaker than prior to the
crisis in both advanced and emerging market
economies, reflecting less favourable demographic
trends and the consequences for potential output
growth of the past decade of sub-par investment and
productivity outcomes.
While the short-term outlook remains favourable,
downside risks prevail. The projected global growth
rate of close to 4% is in line with the long-term average
rate prior to the crisis, but the current expansion is still
being supported by very accommodative monetary
policy in the advanced economies and, increasingly,
fiscal policy easing. This suggests that strong
self-sustaining growth has yet to be attained. Trade
protectionism has already begun to adversely affect
confidence, and a further escalation would harm
investment, jobs and living standards. Geopolitical
concerns have contributed to the substantial further
rise in oil prices in recent weeks; if sustained, higher oil
prices would add to inflation and soften household real
income growth. Geopolitical risks also remain in
Europe, with bond spreads widening recently in the
euro area. Risks also remain that the normalisation of
interest rates in some economies, especially if it were to
proceed rapidly and be accompanied by strong US
dollar appreciation, could further expose financial
vulnerabilities and tensions created by elevated
risk-taking and high debt. Financial market pressures
have already appeared in some emerging market
economies (EMEs), on the back of higher US bond yields
and an appreciation of the US dollar, particularly in ones
with large and rising domestic and external imbalances
or sizeable US dollar-denominated external debt.
Policy support will help to sustain global growth
The global expansion remains solid and broad-based,
even though global GDP growth eased in the first
quarter of 2018 (Figure 1.1, Panel A). Investment and
trade growth have picked up, contributing to
widespread job creation. Amongst the advanced
economies, fiscal and monetary policy support
continues to help underpin activity, with the effects of
still-accommodative monetary policy being reinforced
by an easing of the fiscal stance in the majority of
countries. Activity in the EMEs has also rebounded,
boosted by improved global trade, higher commodity
prices, and strong infrastructure investment in China
and other Asian economies. Financial conditions largely
remain supportive, but have begun to tighten in recent
months (see below) with declines in equity prices from
elevated peaks, rising long-term interest rates and
volatility picking up from the unusually low levels seen
in recent years. Some EMEs have begun to experience
increasing financial market pressures, particularly
those with large and rising domestic and external
imbalances or substantial US-dollar-denominated debt.
Table 1.1: Global growth is set to remain close to 4% in the next two years
OECD area, unless noted otherwise
Average
2010-2017 2016
2017
Q4
2018
Q4
2019
Q42017 2018
Per cent
2019
1. Percentage changes; last three columns show the increase over a yer earlier.
2. Moving nominal GDP weights, using purchasing power parities.
3. Fiscal year.
4. Per cent of potential GDP.
5. Per cent of labour force.
6. Private consumption defiator.
7. Per cent of GDP.
8. with growth in Ireland computed using gross value added at constant prices excluding foreign-owned
multinational enterprise dominated sectors.
Source: OECD Economic Outlook 103 database.
World2
G202
OECD2,8
United States
Euro area8
Japan
Non-OECD2
China
India3
Brazil
Real GDP growth1
Output gap4
Unemployment rate4
Inflation1.6
Fiscal balance7
World real trade growth1
3.5
3.7
2.0
2.1
1.1
1.1
4.8
7.6
6.8
0.4
-2.0
7.3
1.6
-4.6
4.0
3.1
3.2
1.8
1.5
1.7
1.0
4.2
6.7
7.1
-3.5
-1.5
6.3
1.1
-2.9
2.6
3.7
3.8
2.5
2.3
2.5
1.7
4.6
6.9
6.5
1.0
-0.7
5.8
2.0
-2.0
5.0
3.8
4.0
2.6
2.9
2.2
1.2
4.8
6.7
7.4
2.0
0.1
5.4
2.2
-2.6
4.7
3.9
4.1
2.5
2.8
2.1
1.2
5.1
6.4
7.5
2.8
0.6
5.1
2.3
-2.7
4.5
3.8
4.1
2.7
2.6
2.8
1.8
4.7
6.9
5.5
1.9
4.7
3.9
4.1
2.5
2.8
2.0
1.3
5.0
6.6
5.3
2.3
4.6
3.9
4.0
2.4
2.7
2.0
0.6
5.1
6.3
5.1
2.4
4.4
23. 21 MTBiz
ECONOMIC FORECAST
Oil prices have recently risen to around USD 80 per barrel, around 15% higher than at the start of the year, and USD
25 per barrel above their average level in 2017. Despite strong US production of oil, prices have been pushed up by
continued robust global demand, supply restraints from agreed production restrictions by OPEC and selected
non-OPEC countries, severe production cutbacks in Venezuela, and expectations that geopolitical tensions will limit
supply from Iran.1 In the projections set out below, oil prices are assumed to be USD 70 per barrel over the remainder
of 2018 and 2019 (Annex A.1), broadly consistent with average futures prices for 2019 over the month to mid-May
this year. If the subsequent increase is sustained, it will be a significant downside risk, further adding to headline
inflation and reducing real income growth in oil importing economies. Recent high-frequency indicators of global
growth have been mixed, but have generally eased, in line with the slowdown in GDP growth in the first quarter of
2018 (Figure 1.1, Panels B to D). Overall business confidence appears to have stabilised in recent months, but some
trade indicators, such as export orders and container port traffic, have continued to moderate.
The slowdown in GDP growth in the first quarter of the year was concentrated largely in the advanced economies,
especially in Europe and Japan. In part this reflects temporary factors, including unusually adverse weather
conditions. However, concerns about global trade disruptions may have created uncertainty, leading firms to
postpone investment temporarily.
C. Global industrial production growth D. Global retail sales volume growth
% Changes, a.r.
Quarterly Year-on-year Quarterly Year-on-year
% Changes, a.r.
Note: Data in Panel D are for retail sales in the majority of countries, Monthly household consumption is used for the United States and
the monthly synthetic consumption indicator is used for Japan, Data for India are included in Panel C, but are unavailable for Panel D.
The aggregations are based on purchasing power parity (PPP) weights.
Source: OECD Economic Outlook 103 database: OECD Main Economic Indicatorsdatabase;Thomson Reuters; Markit and OECD calculations.
6
5
4
3
2
1
0
6
5
4
3
2
1
0
2014 2015 2016 2017 2018 2014 2015 2016 2017 2018
Figure 1.1. Global activity indicators have eased recently from robust levels
A. Global GDP growth
% changes, a.r.. PPP weights
2014 2015 2016 2017 2018
4.2
4.0
3.8
3.6
3.4
3.2
3.0
2.8
2.6
0.8
0.6
0.4
0.2
-0.0
-0.2
-0.4
-0.6
B. New orders
Normalised 3-month moving average
Composite PM
Manufacturing export orders
2014 2015 2016 2017 2018
24. 22 MTBiz
ECONOMIC FORECAST
Higher oil prices may also have contributed to the recent softness of consumer spending (Figure 1.1, Panel D) by
pushing up headline inflation and providing a temporary drag on household real income growth. Such effects fade
quickly in the projections set out below, not least because of the support that macroeconomic policies continue to
provide, but remain significant downside risks, particularly if geopolitical tensions push up oil prices further.
Despite the slow start to 2018 in some countries, global GDP growth is projected to reach almost 4% in both 2018 and
2019, helped by stronger growth in the United States, India and commodity-producing economies (Figure 1.2). While
this would bring global growth back to the average rates observed in the two decades prior to the crisis, a significant
difference from past expansions is that the current one is still being supported by highly accommodative
macroeconomic policies. On a per capita basis, growth is now improving in the majority of OECD and non-OECD
economies, and has finally returned to pre-crisis rates in most, but the shortfalls in the years after the crisis have yet
to be overcome (Figure 1.3). By 2019, real per capita incomes in the OECD economies as a whole are projected to still
be over 10% lower than they might otherwise have been if they had risen since 2007 at the same average annual pace
as in the two decades prior to the crisis (Figure 1.3, Panel B).
Figure 1.2 Global GDP growth is set to strengthen further in 2018-19
Contributions to global GDP growth
A. 2016-17
% pts
0.3
0.45
0.25
0.45
1.25
0.55
0.45
0.5 3.9
United
States
Euro
area
Other
OECD
Other
non
OECD
WorldChina IndiaCommodity
producers
United
States
Euro
area
Other
OECD
Other
non
OECD
WorldChina IndiaCommodity
producers
0.25
0.45
1.2
0.5
0.15
0.5 3.35
4
3
2
1
0
4
3
2
1
0
% pts
B. 2018-19
Note: Non-OECD commodity producers include Argentina, Brazil, Colombia, Indonesia, Russia, Saudi Arabia, South Africa and other
non-OECD oil-producing economies. Contributions have been rounded to the nearest 0.05.
Source: OECD Economic Outlook 103 database: and OECD calculations.
Figure 1.3. Per Capita income growth has picked up in the OECD economices
A. GDP per capita growth1
B. Evolution of OECD real GDP growth2
Average annual growth in period shown
%
1990-2007
2007-2016
2016-2019
OECD
Non-OECD
Non-OECD excl. China
5
4
3
2
1
0
180
160
140
120
100
Index 1990=100
1990 1995 2000 2005 2010 2015
GDP per capita
Linear projection
1. The OECD and non-OECD aggregates are calculated with moving nominal GDP per capita weights using purchasing power parities. The non-OECD aggregate is
based on data for Argentina, Brazil, China, Colombia, Costa Rica, India, Indonesia, Lithuania, Russia, Saudi Arabia, South Africa and the Dynamic Asian
Economies (Chinese Taipei, Hong Kong. China, Malaysia, the Philippines, Singapore, Thailand and Vietnam). The 1990-2007 data for the non-OECD excluding
China refer to 1993-2007.
2. The dotted line shows a linear projection from 1990 based on the average annual growth rate of OECD GDP per capita in the 1990-2007 period.
Source: OECD Economic Outlook 103 database; UN database; and OECD calculations.
25. 23 MTBiz
WELLS FARGO MONTHLY OUTLOOK
INTERNATIONAL NEWS WELLS
SECURITIES
FARGO
Shifting Trade Winds Not Yet Blowing GDP Off Course
GDP growth looks to have roared back after a soft first
quarter. A sharp narrowing in the trade deficit and
pickup in consumer spending have propelled Wells
Fargo estimates of Q2-GDP to 4.7 percent. A resilient
pace of hiring underlines the current strength of the
economy. Employers added another 213,000 jobs in
June, which was right in line with the first half of the
year and up from an average of 182,000 in 2017.
Solid hiring as well as faster hourly earnings growth
pushed the income proxy up to a 6.4 percent
annualized rate in the second quarter. The heady pace
of labor income alongside accumulating savings from
the recent tax changes should keep consumer spending
in the second half of the year close to the roughly 3
percent pace of Q2.
Escalating trade tensions, however, bring risks to the
outlook. Capital spending is holding up and remains
supportive of growth. Yet uncertainty surrounding U.S.
and retaliatory tariffs has made pricing and sourcing
more challenging, risking future investment and
disruptions to already-tight supply chains.
With capacity increasingly constrained, input costs are
rising. Consumer price inflation—the target of the
Fed—is also moving up, with the core PCE deflator hitting
2.0 percent in May. Amid robust domestic demand, no
signs of job growth slowing and core inflation back to 2.o
percent, Wells Fargo expects the FOMC to raise rates two
more times before year end. A flatter yield curve,
however, and a fed funds rates close to “neutral” should
lead to a slower pace of tightening heading into 2019.
After Strong First Half, Global Outlook Less Bright
The first half of 2018 was a good start for the global
economy, although a number of potential headwinds
could disrupt the growth trajectory in the second half.
Potentially the most disruptive of these headwinds are
the U.S.-led protectionist trade policies and threatened
retaliation, which could disrupt the upward trajectory
for trade which has been in place since early 2016.
In specific terms, global trade, as measured by the
year-over-year change in overall export volume plotted in
the graph below, has moved higher on trend in recent
years. In fact, global trade was booming at the start of
2018, but has been hit-and-miss more recently. The
year-over-year rate of export growth has gone from 5.6
percent in January, to just 0.8 percent in March before
picking back up again to 4.3 percent through April. Note
that this was before the latest U.S. tariffs went into effect.
While Wells Fargo U.S. forecast has been upgraded since
last month, Wells Fargo global GDP growth forecast is a
notch lower as Wells Fargo watches a number of
developments with a growing degree of caution.
Italian Bond Yields Off the Boil but Still Simmering
In late May and early June, sovereign bond markets in
southern Europe revisited some of the worst volatility
seen in years. In Italy, for example, 10-year bond yields
rose above 3 percent, the highest since 2014 as worries
about government fiscal stability returned as a concern
for bond markets. Those concerns have abated but not
disappeared, with yields in Italy today about where
they were at their highest point in 2015.
U.S. Overview International Overview
Source: IHS Markit, U.S Department of Commerce and Wells Fargo Securities
10%
8%
6%
4%
2%
0%
-2%
-4%
-6%
-8%
-10%
10%
8%
6%
4%
2%
0%
-2%
-4%
-6%
-8%
-10%
25%
20%
15%
10%
5%
0%
-5%
-10%
-15%
-20%
-25%
25%
20%
15%
10%
5%
0%
-5%
-10%
-15%
-20%
-25%
2000 2002 2004 2006 2008 2010 2012 2014 2016 2018
92 94 96 98 00 02 04 06 08 10 12 14 16 18
Global Export Volume
Year-Over-Year Percent Change
U.S. Real Final Sales
Bars CAGR Line Yr/Yr Percent Change
GDP - CAGR: Q1 @ 2.0%
GDP - Yr/Yr Percent Change : Q1 @ 2.8%
Real Exports: Apr @ 4.3%
Average 1992 Present: 5.1%
Forecast
26. 24 MTBiz
FINANCIAL GLOSSARY
Capital gain: The amount by which an asset's selling
price exceeds its initial purchase price. A realized
capital gain is an investment that has been sold at a
profit. An unrealized capital gain is an investment that
hasn't been sold yet but would result in a profit if
sold. Capital gain is often used to mean realized
capital gain. For most investments sold at a profit,
including mutual funds, bonds, options, collectibles,
homes, and businesses, the IRS is owed money called
capital gains tax. opposite of capital loss.
CMO: Collateralized Mortgage Obligation. A
mortgage-backed, investment-grade bond that
separates mortgage pools into different maturity
classes. Collateralized mortgage obligations (CMO)
are backed by mortgage-backed securities with a
fixed maturity. They can eliminate the risks associated
with prepayment because each security is divided
into maturity classes that are paid off in order. As a
result, they yield less than other mortgage-backed
securities. The maturity classes are called tranches,
and they are differentiated by the type of return.
Junk Bonds: Bonds which offer high rates of interest
but with correspondingly higher risk attached to the
capital. In the US they carry a credit rating of BB and
below. Junk bonds fell into disrepute in the late
1980s, and are now termed ‘high yield bonds’.
Money Market: A market in which money and other
liquid assets such as bills of exchange and Treasury bills,
generally of less than 12 months maturity, can be lent
and borrowed in order to satisfy the short-term (from
overnight to several months) cash flow requirements of
banks and other institutions. Personal investors with
large sums of money to deposit can also gain access to
the money market via the commercial banks.
Amortization: Amortization is the paying off of debt
with a fixed repayment schedule in regular
installments over a period of time for example with a
mortgage or a car loan. It also refers to the spreading
out of capital expenses for intangible assets over a
specific period of time (usually over the asset's useful
life) for accounting and tax purposes.
Parity: A term used to describe an option contracts
total premium when that premium is the same amount
as its intrinsic value. For example, when an options
theoretical value is equal to its intrinsic value, it is said
to be worth parity. When an option is trading for only
its intrinsic value, it is said to be trading at parity. Parity
may be measured against the stocks last sale, bid, or
offer. The term is also used loosely to describe two
currencies that are trading at one-for-one. For
example, the euro has sometimes traded at parity with
the US dollar when one euro equals one dollar.
G O S S A R Y Y
Y
R
R
A
A
S S
O
O
L
L
G