Here are seven criteria ISVs can use to evaluate potential candidates when shopping for a payment partner.

1. 7 THINGS ISVs NEED IN
A PAYMENT
PARTNER
As an independent software vendor (ISV), clients expect you to
create functional applications that deliver specific benefits to
end-users. This delivery must be seamless across a broad range
of devices and operating systems.
But with so many competing payment solutions, finding the right
provider for your business (and clients) isn’t always easy. Below
are seven criteria you can use to evaluate potential candidates
as you begin shopping for a payment partner.
PCI-Compliant Data Security
Don’t just choose a provider that offers PCI-
compliant payment processing. You should select
one that goes above and beyond the required data
security standards.
Flexible APIs
You want a payment processor that offers robust
application programming interfaces (APIs) not just
for transaction processing, but also to ease the
onboarding process and provide comprehensive
reporting options.
Integration Support
Although some payment technology companies
give you the basics, it’s important to see the bigger
picture and seek knowledge from experts who can
help you scale. A dedicated support team will get
you there, and you won’t be required to only email
support or get pushed to a community forum.
Customer Support
The success of your software can only be measured
by your clients’ success. If you’re not meeting their
needs or providing an exceptional experience, they
will most likely move on to a software that will.
Industry Experience
Do you cater primarily to hotels and restaurants?
How about churches and charities? Or maybe
landscapers or HVAC service professionals?
You want a processor that understands the unique
challenges your clients face. Doing so reduces the
learning curve and increases the profit potential —
for everyone.
Scalability
How end-users pay today isn’t reflective of how
they’ll pay tomorrow. Consumer preferences evolve
rapidly, and you want a payment partner that can
keep pace with these changes.
Sales Enablement & Marketing
Marketing is expensive and time consuming, but what
if you had a payment processing partner to take it
all on for you at no cost? You need a partner with
expertise using innovative marketing techniques
and proven strategy to help reach your customers
quickly and seamlessly.
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