Chatbots are AI programs designed to simulate human conversation, providing 24/7 customer support and improving user interaction. They help businesses by answering queries instantly, generating qualified leads, and scaling operations without human intervention. As a result, chatbots are essential for enhancing customer experience, building trust, and growing brands across various industries.

1. CHATBOT
DEVELOPMENT
Why Chatbots are Essential for the Growth of Your Brand
www.graycelltech.com

2. What is Chatbot?
• A chatbot is an artificial intelligence (AI) software or computer program that can simulate a conversation with a
user in natural language through a website or mobile app. A chatbot can answer questions or solve problems
without human assistance. It uses AI technology to find the most suitable and appropriate response for you.

3. Features of Chatbot:
Serve your Customers 24 x 7 x 365 with Human Intelligence
24 x 7 x 365 with Intelligence & Human Touch - AI Powered chatbot will serve
your customers with Smile during business hours and non-business hours.
Chatbot can welcome your Customers in their local language.
Generate qualified Leads
Chabots with her intelligence can generate qualified leads with email validations
& Mobile Number verifications of your targets there by increase the sales funnel.

4. Why Chatbots are Key to Business Growth
• Support Anytime Availability
Chatbots can reduce costs as well as improve the customer experience on websites.
Bots are available 24*7, and often answer customers’ questions more quickly than
customer care executives. But keeping business open 24*7 is difficult, especially for
small and medium-scale organizations.

5. • Build Trust by Answering Questions
When a customer has a query regarding your service, they often want instant answers.
But most of the customers are always kept on hold while operators try to connect you
with the customer’s care center. However, providing instant answers to all the questions
can be impossible, especially for customer care executives.
• Helps to Scale your Business
A chatbot can work even after business hours without any human interference. They are
fast, efficient, and can handle more customer queries at once. Scaling up a business
means more customers with more queries.

6. • Easily Target Teenagers
Study after study shows that teenagers love to chat rather than talk on the phone.
According to a study of common sense media, 61% of teenagers preferred texting their
friends, video-chatting, or using social media over in-person communication.
• Better User Interaction
Chatbots are capable of working 24*7 without tiring and losing their
temper, unlike humans. They can keep your customers engaged by
maintaining a conversation.

7. IndustriesWe Support
• Banking
• Financial Services
• Insurance
• Health Care
• Education
• Manufacturing
• Government
• Hotels

8. Thank you
Looking for Chatbot Development?
Contact us for free consultation
Web: www.graycelltech.com
Email: sales@graycelltech.com