Aaron Z. Francisco provides his resume which details his objective to further his knowledge through training and experience to become a productive employee, his educational background earning an Associate's in Computer Technology, and his work experience including multiple roles in customer service and food preparation. His resume lists his skills, training, work history and character references to support his application for a job.

1. Aaron Z. Francisco
Blk 1 Lot 7 Globe Mackay Sheraton Village Bayanan, Bacoor, Cavite, Philippines
+639155711108 - autobotz08@yahoo.com / Passport no: EB1134855
OBJECTIVE
To further enhance my knowledge through practical experienced and extensive training
and as well as to become a productive and efficient employee of your prestigious company.
EDUCATION
Elementary
Young Shepherds School 1996-2002
San Nicolas Bacoor, Cavite
Secondary
University of Perpetual Help System Dalta 2002-2006
Molino Campus
College
Associate in Computer Technology 2006-2009
STI College Bacoor
SKILLS
Customer Service Oriented Ability to Organize, Prepare and
Computer Literate Present food
Ability to multitask Ability to Prepare Hot and Cold
Hardworking and Dedicated Desserts
Flexible in handling different kinds of customer/people Basic preparation of Stocks, Sauces and
Good Listener, Soups
Outstanding telephone manner and Prepare Pastry, Cakes, and Yeased-
Basic Computer Trouble Shooting Based Products
TRAINING ATTENDED
Commercial Cooking April-June 2011
TESDA(Technical Education and Skills Development Authority)
Las Pinas Manpower Training Center
P. Diego Cera Avenue Pulang lupa 1 Las Pinas City

2. NCII (National Certificate II) Commercial Cooking June 2, 2011
St. Bernard College
Certificate of Participation April 28,2011
2 hour Pizza Making Camp and Comprehensive details of preparation
and Basic Insight of Greenwich Business
Greenwich SM Sucat Annex
ExcelAsia Training and Development Sept. 7-21,2009
2nd Floor Building 2 2295 OPV Centre
Pasong Tamo Extension Makati City
Enhancement Training Program of Basic Computer Trouble Shooting 2007-2008
STI College Bacoor
Certificate of Job Training Feb.28,2006
Straightway Pennswell Inc.
WORK EXPERIENCED
Q2 HR Solutions July 3, 2014-
Assigned at GLOBE TELECOMMUNICATIONS INC Present
Customer Service Specialist/Retail Specialist
Resolves product or service problems by clarifying the customer's complaint; determining the cause of
the problem; selecting and explaining the best solution to solve the problem; expediting correction or
adjustment; following up to ensure resolution.
Ensure proper monitoring and resolution of after sales transactions
PB Communication Staffing & Services Company October 18 to
Assigned at GLOBE TELECOMMUNICATION INC April 15, 2012
Cutomer Service Specialist/Retail Specialist
Assist walk-in subscribers with their concern and queries
Sells all products and services to walk in customers
Perform product demonstrations
Accept, screen, evaluate and approve of documents received from subscribers,
Practice timely and efficient customer delivery thereby achieving targets for the
entire team
Ensure proper monitoring and resolution of after sales transactions
Alorica Philippines September 2009 to
Outsource of GLOBE TELECOMMUNICATION INC May 1, 2010
Customer Interaction Specialist
Handling Inbound/Outbound calls
Respond promptly to customer queries
Handle and resolve customer complaints
Perform customer verification
Manage customer accounts
Records details of inquiries,comments, and complaints
Pastry 2nd
Commis February 3 to
Al-Diwan Al-Amiri, Bayan Palace, Kuwait City March 6, 2011
Prepares dishes assigned to him following the standard recipe
Checks and prepares miss-en-place daily, before start cooking September 24 to
Receives food order from the waiter and ensures that all food orders October 27, 2012

3. are prepared properly and dispatched accordingly
Keeps his work area clean October 25, 2013
Assist superior in conducting recipe test January 2, 2014
Assist the senior cook and the Chef D' Partie in preparing daily food
production and inventory report March 6, 2014
April 6, 2014
Goldilocks Bakeshop March 8, 2013 to
Baker/Production Crew August 8, 2013
498 Shaw Boulevard, Mandaluyong City
Mixing the milk in Eggpie
Making the fillings of the Eggpie
Acts as a Kitchen Runner for distributing the fillings
Perform other duties or helping other area like Chiffon Cake,
Sponge Cake and Brazo de Mercedes
JECH Manpower Services Inc. December 10, 2012 to
Kitchen Helper March 1, 2013
Tamayo’s Catering Villa Immaculada, Intramuros Manila
Upon Reporting in the morning, picks up requisition in the storeroom
and distribute it to each section in the food production area,
Cleans walk-in and reach-in refrigerators both inside and outside.
Prepares mis-en place and check items needed in the daily preparation
Maintains the Cleanliness of the work area
Acts as the Kitchen Runner
CHARACTER REFERENCES
Mrs. Desiree Calderon
Globe Telecomm Inc.
Retail Manager
9175888927
Ms. Katryn Talay
Globe Telecomm Inc.
Store Manager
9175885566
Mrs. Hazel Ann Ragas
Globe Telecomm Inc.
Asst.Retail Manger
9175881923
I Aaron Z. Francisco certify that all information stated are true and correct to the best of my
knowledge.
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