1. Sherline Delva4ForeHouse@Gmail.Com
EDUCATION
MULTI-CULTRAL ACADEMY CHARTER SCHOOL
Philadelphia, PA
High School Diploma, May 2010
 A Chinese influenced academy, with a rigorous curriculum emphasizing on academic achievements,
multiculturalism, and computers technology
 Microsoft office specialist certification: Word, Excel, PowerPoint
LITHONIA HIGH SCHOOL
Lithonia, GA
High School Diploma, May 2010
 Maintained a 3.5 GPA
 Captain of the 'Helen Ruffin Reading Bowl' (Champions, 09)
 Captain of the Golf Team.
AMERICAN INTERCONTINENTAL UNIVERSITY
Dunwoody, GA
June 2010 - Apr 2012
Business Administration Associate
Central Georgia Technical College
Macon, GA
January 2015 - April 2016
Certificate in Contraction Management
ADDITIONAL SKILLS
 Internships: Law offices of Samuel Album (Philadelphia, PA) (2005-2008)-Protégé to Lawyer Samuel Album,
working as his assistant paralegal, filling and proofreading documents. Answering phone calls. Scheduling and
confirming appointments. Shadowing trowels and consultations.
 Internships: Administrative assistant (Atlanta, GA) (2009-2010)-Assisting in the main, and guidance office;
answering phone, hosting school tours and assisting teachers with paperwork.
 Internships: Architecture Construction and Engineer Mentoring Program (Atlanta, GA) (2010) - Introduced
to various design professions. While performing in planning, designing and constructing a project. Gained first-hand
insight to the design industry, touring projects office and visiting active construction sites. Excellent training of
leadership, public speaking and organization. Affiliated with 'Turner Construction', 'Holder Construction', 'Skansa',
'SouthFace', and Georgia Tech University Architectural School.

2. WORK EXPERIENCE
Jacques Fine Dining Catering Service
Philadelphia PA
Server/ Family Bussiness
Jan 2003 – Sep 2006
 A catering service, providing creative, unique, ethnic cuisines, and impeccable service. Hosting events at banquet
halls, hotel receptions, and educational functions.
Home Depot (Manufacturers)
AtlantaGA
Inventory Management
Feb 2010 – Aug 2012
 Working short term projects (Feb/2010-Dec/2010) - (Aug/2012-Oct/2012): Data entry using a Motorola mobile
Computer, to track sort and organize inventory.
 Picking Packing and Shipping orders.
Buffalo Wild Wings
Lenox, GA
FOH Manager
Jan 2011 – Aug 2013
 Lenox Location (Jan/2011-Nov/2011)-(Feb/2013-Jul/2013) Stonecrest Location (Mar/2012-Feb/2013)
 National Restaurant Association ServSafe alcohol exam code: SSAP11-6VY-FUH
 Starting Position: Hostess/Cashier/Server - Face of the Restaurant, seating guest. Serving customers in an accurate
fashion.
 Ending Position: FOH Assistant Manager - Trained new FOH staff members. Build sales forecast to reflect desire
Productivity targets. Verifying employee cash checkouts. Inventory of food supply. & effectively resolving
problems and concerns of all involved parties.
Urban Active Fitness
Lenox, GA
Child Care Center 'Head Director'
Dec 2011 – Jun 2012
 Helping parents and children feel safe and secure. Interacting with children in a positive, and age appropriate
manner. Organizing and participating in recreational and educational activities. Keep records and registration forms
securely on file for each individual child.
 Class Ratio: 10-1
On spare time I hosted a free fitness class for children ages 5-12. 75% percent of children in my class lost weight
and kept it off to this day.
AT&T Call Center
Kennesaw GA
Call Center Operator
Mar 2012 – May 2012
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as
well as actions taken.
 Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills.

3.  Complete contract forms, prepare change of address records, or issue service discontinuance orders, using
computers.
 Solicit sales of new or additional services or products.
Mellow Mushroom
Downtown GA
Server
Feb 2014 – Jul 2014
 Accept payment from customers, and make change as necessary.
 Request and record customer orders, and compute bills using cash registers, or pencil and paper.
 Clean and organize eating, service, and kitchen areas.
 Relay food orders to cooks.
 Collect and return dirty dishes to the kitchen for washing.
The GoldFish
Dunwoody, GA
Server
Jul 2014 – Nov 2014
 Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
 Collect payments from customers.
 Check guest identification to ensure that they meet minimum age requirements for consumption of alcoholic
beverages.
 Present menus to guest and answer questions about menu items, making recommendations upon request.
 Roll silverware, set up food stations and set up dining areas to prepare for the next shift or for large parties.
 Inform customers of daily specials.
 Prepare tables for meals, including setting up items such as white table linens, silverware, candles, wine buckets
and glassware.
 Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and
thanking guests.
 Bring wine selections to tables, and pouring wines for customers with proper etiquette. Describe and recommend
wines to customers.
 Garnish and decorate dishes in preparation for serving.