The document provides a resume for Sherry Fannin. It includes her contact information, objective, summary of skills which include computer proficiency, medical skills, and communication abilities. It also lists her education from Columbus Technical College and Spencer High School. Her experience includes various customer service, production, administrative, and nursing assistant roles from 2008 to present. References are available upon request.

1. Sherry Fannin
225 23rd Ave.
Columbus, GA 31903
(706) 341-8102 cellular# (706) 617-9792
sherrygfannin@gmail.com
OBJECTIVE
To obtain a position where all experience, skills, and education may be utilized.
SUMMARY OF SKILLS
• Well versed in computer software programs and can type 65 wpm
• Proficient in skin assessment, wound care and body mechanics
• Efficiently experienced with charting
• Thorough knowledge of all office and medical equipment
• Excellent oral and verbal and written communications
• Production and shipping experience
• Customer service and retail experience
EDUCATION
• Columbus Technical College, Columbus, GA
Biology
• Spencer High School, Columbus, GA
College Preparatory
EXPERIENCE
Customer Care End to End Representative, Afni, Opelika, AL; Assisted Verizon Wireless
customers via web chat with product and calling plan questions and selections, billing, account
information, and any issues with services using Infomanager, and ACSS production and web
programs. Notated daily on all customer chats, negotiated credits and deescalated chats by
fully resolving customer issues. Connected with customers daily and delivered unwelcome
information with positive positioning. Maintained daily focus of customer satisfaction and
retention. 2014
Production specialist, Hostess, Columbus, GA; Packed and fed products on cupcake line,
relieved co-workers in shipping department for mandatory breaks, and maintained and
followed all safety rules and precautions. 2013-2014

2. Administrative Assistant, Columbus Technical College, Columbus, GA; Assisted CMOS
Instructor with various projects for the Certified Microsoft Office Specialist course at Columbus
Technical College. Answered calls from current and potential students, created advertisements
for CMOS courses, created and printed student certificates in ACCESS, created spreadsheets
and contact lists in Excel, responded to emails in Outlook. 2012-2013
Certified Nursing Assistant, Fountain City Care and Rehabilitation Center, Columbus, GA;
Assisted residents with activities of daily living (ADL) such as grooming, food consumption,
bladder and bowel function and bathing, cleaned and maintained all work areas, charted daily
on resident’s ADL book, reported all incidents and vital signs to charge nurse. 2010-2011
Certified Nursing Assistant, Magnolia Manor Nursing Home, Columbus, GA; Assisted residents
with activities of daily living (ADL) such as grooming, food consumption, bladder and bowel
function and bathing, cleaned and maintained all work areas, charted daily on resident’s ADL
book, reported all incidents and vital signs to charge nurse. 2010
2010 Decennial Census Enumerator, U. S. Census Bureau, Columbus, GA; Conducted the
2010 Decennial Census in assigned AA areas under strict time restraints. Completed
timesheets, mileage logs, and all AA area logs daily. Met with supervisor daily to turn in all
timesheets, mileage logs, and AA area logs daily. Kept all documentation, data, and AA area
logs confidential and secured at all times. Met with other enumeration team members to
strategize plans to cover entire AA sections and AA areas. 2010
Certified Nursing Assistant, Health Services Consulting Project, Columbus, GA; Assisted high
functioning handicapped clients with games and creative activities, and grooming, cleaned all
play areas, activity areas, bathrooms, and equipment. Transported all clients to and from
homes and to the facility on company bus daily. 2009
Certified Nursing Assistant, Muscogee Manor Rehabilitation Center, Columbus, GA; Assisted
residents with activities of daily living (ADL) such as grooming, bathing, bladder and bowel
functions, and food consumption, cleaned and maintained all work areas and equipment,
charted daily in resident’s ADL book, reported all incidents and vital signs to charge nurse.
2008
REFERENCES
Available upon request