Real Time Information

Real Time Information

About the report I would like to thank Dr.Bibhudutta
Baral for the support and guidance
This report is a result of an throughout the project.
exhaustive design research process in Also Prof.Peter , Ms.Alena,
the field of Traffic and Transport Mr. Stefan, Mr.Martin , Prof.Achuta
system in particular about the Real Rao and Mr.Manoj Neelakantan for
Time Information as a part of academ- their support.
ic project.

The report presents elaborately the
design research methodology, design
process, literature review, user study.
During this process I have got an op-
portunity to study the transport system
of Vienna, which is considered to be
one of the efficient model. I have done
the ethnographic research, field visits
and surveys to compare and contrast
with the Indian transport model and
observe the perception of the Indian
public towards the Traffic system and
their methods of accessing Real Time
Information.

Also, I have developed the concepts
with the detailed designs and the pro-
totypes.

2


Bangalore 33
Contents: Interviews 38

Abstract 4 Comparative Analysis Between Vienna
Abbreviations 4 and Bangalore City Traffic and
Transport System 43
Literature Review
Traffic and Transport Users Personas 47
Indian Scenario 5
Concepts 48
Indian Metro System 7 Scenario : User Missing the flight due
to lack of traffic information : 49
Real Time Information 10 Design Prototype 50
Real Time Information Modes 11
Real Time Information - Scenario : User jumping the Red
Products and Technology 15 signal and violating the traffic rules 56
Design Prototype 57
Brainstorming 18
Categories 19
Relationship Model - Future Work / Conclusion 59
Information and User 20 References 60
Structural Model -
Real Time information and user 21
Information Flow 22

Design Research 23
Vienna 24
Interviews 28

3


Abstract Abbreviations
With the tremendous growth in the RTI - Real Time Information
automobile industry and growth in MMTS - Multi Modal Transport
vehicular population among the System
metropolitan cities the problems like GPS - Global Positioning System
traffic congestion, accidents, TMC - Traffic Management Center
pollution etc. increase day after day.
There is an enormous need to be
aware of the information about the
traffic and other updates in fast urban
life. This project explores the various
modalities and comparisons between
Bangalore and Vienna ‘s transport
models, perception of
public towards the traffic system. Also
the study is further used to generate
the concepts of integrating the Real
Time Information into the different
medium that enable the users to
interact with ease.

4


Let us see the population growth
Traffic and Transport - over the last two decades. Delhi, the
Indian Scenario capital city of India has been very fast
growing with an average annual popu-
lation growth rate of about 4.5 percent,
In India 38 percent of the total urban followed by Bangalore (3.38 percent)
population is located in metropolitan and Mumbai (2.68 percent).
cities like Mumbai, Delhi, Bangalore
etc.(population of one million and
more). This heavy concentration of
population in a few centres has
resulted in the expansion of cities in
density as well as area. With the
increase in population and economic
activities the travel demand has
increased many folds. The
inadequate public transport and the
easy availability of financing facilities
for private vehicles have The uncontrolled and ill planned
resulted in increased vehicle growth of urban centres has resulted
ownership levels and their usage. in a number of problems like traffic
Travel pattern has changed because of congestion, shortages of water and
the ever changing land, structures and electricity, deteriorating environment
density of population. In other words and public health. The growing cit-
the traffic problems are increasing in ies have generated the high levels of
the cities in general and the situation is demand for travel by motor vehicles in
becoming complex especially in core the cities.
areas of the city.

5

The automobile population in India Some of the important factors that are
has increased from a mere 0.3 needed to observe and emphasize are:
million in 1951 to more than 45 Speed of Operation: homogeneity of
million in 2001. The registered two traffic improves the speed of operation
wheelers constitute nearly seventy on the roads.
percent of the vehicle population in
almost all the cities. Due to higher Safety: The increasing speeds would
income levels and greater needs for result in reduced safety
mobility in the urban areas, more
automobiles are owned and operated Capacity of Roads: Improved capac-
in them. More than 90 percent of the ity of roads to accommodate
automobiles are located in urban growing traffic.
centres. However improving infra-
structure conditions in the rural areas
are attracting considerable automobile
growth.

6


Infrastructure Facilities: Appropriate
facilities like parking spaces to be
Indian Metro System :
With the increasing need of public
developed.
transport system government has
undertaken metro rail projects in few
Traffic Control at Signals: The traffic
of the metropolitan cities.
controls at signals in the road network
of the cities require to be redesigned to
Delhi metro :
accommodate the changing traffic.

Segregation of Traffic: In order to
increase safety and efficiency of traffic
operation the fast moving vehicles and
slow moving
vehicles need to be segregated.

Hierarchical Road System: The
increasing trend towards fast moving
vehicles would require well defined
Delhi metro is a rail-based system,
hierarchical road system (Arterial,
comprising a network of underground,
Collector/Distributors and Access
elevated and surface corridors,
Roads) to be developed in the cities for
aggregating to 198.5 kms, to meet the
faster and safe movement of traffic.
traffic demand up to the year 2021. It
was expected to handle 12.6
million commuter trips.
Some of the benefits to metro are:
Time saving for commuters,
Reliable and safe journey, Reduction
in atmospheric pollution, Reduction

7

in accident, Reduced fuel consump- The number of originating passengers
tion, Reduced vehicle operating costs, on the metro railway during 1999-
Increase in the average speed of road 2000 was only 55.8 million, which is
vehicles, etc. much below, approximately
one-eleventh of the estimated traffic
Kolkata Metro : ten years ago in 1990. Low traffic is
one of the main reasons of the metro
railway being unviable.

Hyderabad Metro:

The Kolkata metro railway is the first
and only underground railway project
implemented in India. The average
weekday transit trips estimated in 1971
MMTS (multi-modal transport
were 4.6 million, which were projected
system) is Hyderabad’s city train
to increase to 5.3, 6.7 and 8.3 million
service. It was flagged off on august 9,
in 1976, 1983 and 1990 respectively
2003, an associate of the south central
according to the report on Calcutta
railway (SCR), is presently running
Mass Transit Study, prepared in 1971.
84 services a day, covering 27 stations
The annual passenger volume was
and connecting Secunderabad,
estimated to be 623.7 million by 2000.

8

Falaknuma and Lingampally, over the This is just a glimpse of the Indian
existing railway network. Around public transport system.
65,000 to 70,000 commuters use
MMTS everyday. Bus Transport System :

Bangalore Metro : Buses take up to 90 % of Indian public
transport system . Recently BRTS
( Bus Rapid Transit System ) which
is implemented in Delhi and Ahmada-
bad. Numerous Public Bus and Private
Bus Transport systems are available
in India. High Capacity buses can be
found in cities like Mumbai,
Bengaluru, Nagpur and Chennai. It is
the cheapest and convenient mode of
A rapid transit system called the transport.
Namma Metro is being built, and as
of February 2010 was expected to be Besides Bus transport, the traditional
partly operational by 2010. Railways is one of the worlds largest
Once completed, this will encompass network carrying 18 million
a 42.3 km (26.3 mi) elevated and passengers every day.
underground rail network
comprising 41 stations. It is expected
to connect central locations in
Bangalore to Devanahalli and the
Chikballapur regions.

9

1. Optimising use of
Real Time Information: infrastructure/better traffic
management & interaction of modes.
With the growing automobile
population in cities resulting in con-
2. Reducing congestion in freight
gestion, delay and stress. There is an
corridors/in cities.
increasing need for people to know
about the real time information about
3. Enhancing the use of environ-
the traffic condition to plan efficient
mentally friendly & energy efficient
journeys.
transport solutions.
The information can serve the purpose
of synchronising the different modes
4. Improving safety / security of
of transport ( like bus to flight ) with
commercial transport operations.
delay / time alerts. The traffic density
information alerting the congestion on
5. Improve road safety.
a particular road etc.
With the latest technology in hand
7. Improving the efficiency of
these information can be available dis-
logistics chains.
tributed and used anywhere.
In this project I would study the cur-
8. Making transport systems more
rent Real Time traffic Information
efficient.( In case of connectivity / oc-
modes, the different scenarios how it
cupancy and passenger ratio )
can be used better along with the user
behaviour and perception towards the
9. Using fuel more efficiently;
traffic system.
helping drivers to prevent or avoid
accidents.
Let us see the main advantages where
Real Time Information about traffic
10. Providing drivers with real-
can make a huge impact.
time information about the road

10

network in order to avoid congestion.
Real Time Information -
11. Enabling drivers to optimise
journeys.
Modes:
Internet :
12. Cooperative systems, based In India, among the various media
on vehicle-to-vehicle and vehicle-to- through which Real Time Information
infrastructure communications, about traffic is accessed internet is the
directly relate to the efficiency and most extensively used.
traffic management and congestion
management. Delhi City Traffic Police :
Dynamic traffic information like con-
Currently a portion of the real time gestion on roads, suggested detours
traffic information is accessible to and data on traffic restrictions are
public through various mediums overlaid on online map besides
( Internet / FM radio / Mobile) howev- suggestions about alternative routes in
er with the use of latest and appropri- case of blockade or restriction.
ate technology much more useful data Real time display of restrictions due
can be accessed. to accidents, water logging and traffic
jams also will be shown on the map.

11

Map My India :

One can see the roads in the map
marked with red and green zones
representing the congestion conditions
on that route.

resulting in slow vehicular movement
and on any sort of diversion.

As of now, they provide updates only
during the peak traffic hours during
mornings and evenings, but will ex-
Although not many pand coverage as need arises. They
junctions are covered is an attempt at also share traffic updates with radio
user friendly interface. channels that makes it possible to
reach a broader audience. An SMS
The Traffic People : alert subscription costs about Rs 99 /-
month.
A new service that provides real time
traffic updates to residents in the Delhi
– NCR region. Ticket Booking : Red Bus
It gives time-to-time information on
traffic situations. People can visit the This portal allows the user to advance
website and get the latest information book bus tickets.
on traffic jams, processions or rallies
12


However this service is available for KSRTC :
all the private bus services across the
country. Karnataka State Road Transport
Corporation maintains an internet
portal which allows the passengers
to access the time table information ,
bus service information and also book
tickets.

IRCTC :
IRCTC is the internet portal main-
tained by Indian Railways for the pas-
sengers to access, train information,
availability of seats, PNR status and
book tickets.

13

139 Service:

Indian Railways department has
launched a new phone number for En-
quiry, which is a completely free serv-
ice and works all over India including
small villages and towns.

We have to call ′139′ from opera-
Mobile: tor enabled phones and get access to
SMS, call back and fax facility.
Iphone app features:
Map view of traffic in the selected For Delhi and Mumbai residents an-
area. See all traffic conditions around other advantage is that you can just
directly on a map. dial 139xxxxxxxxxx [10 digit ticket
At a glance listing of traffic in your PNR number] and 139xxxx[4 digit
area, including a summary, it’s prox- train number] and get the train ticket
imity to your current location, and the PNR and train status instantly.
time the traffic was reported.
Fully configurable display options. Given the huge volume of calls
Choose to sort traffic based on sever- (16,80,000 calls per day) and over 400
ity, proximity, or report time. mn commuters per year, the revenues
Traffic information is available in the are a direct function of these volumes.
following cities: Bangalore, Chennai, The revenues are expected to be in
and Hyderabad the range of Rs 800 to Rs 1,000 crore
spread over the next 10 years of the
contract.

The whole business model is very

14

viable and simply on account of large
volume of railway commuters which Real Time Information -
in today’s context exceed over 40 crore Products and
passengers annually.
Technology
Radio:
GPS Devices:
The Chennai Traffic Police launched a
novel scheme to inform road-users of FM TMC (Traffic Message Channel)
latest traffic updates. traffic receiver, is a permanently in-
Chennai Traffic SMS Update through stalled device that connects with the
FM Radios, the objective of the car radio/antenna system . It receives
scheme is to inform the commuters of digital information (where available)
traffic congestion or problems, if any. on traffic and road construction tie-ups
Free flow of vehicles and sends it to compatible navigator to
The main objective is to minimise road offer an alternate route.
accidents and ensure a hassle-free flow
of vehicles. It is essential to keep the TMC data is available in a fast-
public posted of traffic congestion on growing number of cities throughout
important routes so that they can plan North America and Europe, and gives
their travel accordingly. They have prompt, accurate notification of ac-
tied up with 13 FM Radio Channels to cidents, road construction, police or
broadcast such information. emergency action, etc. — so one can
Traffic updates on FM radio will keep visually monitor traffic flow and, if
listeners informed of such necessary, avoid traffic tie-ups.
obstructions. Even those listening to
the radio at home can inform their Receive Real-time Traffic Data
friends and relatives going to or return- In most areas, depending on the serv-
ing from work. ice provider, TMC traffic broadcasts
15

are continuous — there’s no waiting
for scheduled traffic news updates or
random alerts. Because traffic broadcasts are received
With the FM TMC, one can see via a “silent” FM data channel, you
traffic developments in real-time, as can still listen to music or news pro-
they happen, so you can make the right gramming on the car radio without
decision sooner. interference from incoming FM traffic
data transmissions.

16

Car Tweeting Technology: receive data, enabling them to direct
Ford announced the world’s first tweet- or control a process such as an instan-
ing car at the Consumer Electronics taneous autonomous warning notifica-
Show (CES) in Las Vegas. By sending tion in a remote machine or group of
the tweet update about traffic situation, machines.
the status can be shared with others.
By use of telematics as applied to in-
Telematics: telligent vehicle technologies, instan-
taneous direction travel cognizance of
Telematics technologies are self- a vehicle may be transmitted in real-
orientating open network architecture time to surrounding vehicles travelling
structure developed for application in in the local area of vehicles equipped
the development of intelligent vehicles (with EWSV) to receive said warning
— with target intent to accord (blend, signals of danger.
or mesh) warning information with
surrounding vehicles in the vicinity of Intelligent vehicle technologies com-
travel, intra-vehicle, and infrastructure. monly apply to car safety systems and
self-contained autonomous electrome-
Emergency warning system for vehi- chanical sensors generating warnings
cles telematics particularly developed that can be transmitted within a speci-
for international harmonisation and fied targeted area of interest, say with-
standardisation of vehicle-to-vehicle in 100 meters of the emergency warn-
— infrastructure-to-vehicle — and ing system for vehicles transceiver.
vehicle-to-infrastructure real-time
communication. In ground applications, intelligent
vehicle technologies are utilized for
Telematics most commonly relate safety and commercial communica-
to computerised systems that update tions between vehicles or between a
information at the same rate as they vehicle and a sensor along the road.

17


Brainstorming

18


Categories

19


Relationship Model - Information and User

20


Structural Model - Real Time Information and
UserContents

21


Information Flow

The information about the different transport modes is gathered and sent to the local servers
which inturn transmit to the central server. The central server synchronises the entire infor-
mation and dissipates the information based on the requests from each individual user and the
medium of request like Mobile devises, FM radio and others like internet etc.

22


Design Research
A strong research study is very
essential for any design project. Vari-
ous research methodologies are applied
to gain holistic view of the domain and
get strong insights.

The research was both qualitative and
quantitative. Some of the methods used
were:
Ethnographic Study :
Photo ethnography
Visual anthropology
Observational research
Literature review people perception towards traffic sys-
Surveys + questionnaires tem and behaviour patterns in both the
Online Surveys cities. I later did compare them and
explored the possibilities of
All the above methods aggregate to incorporating the efficient solutions
the Formative Design Research which from Vienna transport model to
helped me in forming the concepts and Bangalore.
proceed to prototyping.

The research was carried out in two
cities.
Vienna and Bangalore. I have studied
the transport model, traffic system,

23


Vienna :

Vienna is the capital city of Austria.

City Area : 414.90 km2 (160.2 sq mi)
Population (2010) - City 1,698,822
Density 4,094.5/km2 (10,604.8/sq mi)

Observational Research :
Infrastructure: Parking:
Information about parking spaces are
Bicycle: shown on display board having digital
Apart from the pedestrians, bicycle boards to show the status.
riders have separate lanes and signals.
insights:
insights: - helps drivers to plan ahead and
- regarding cycling as important mode of choose the appropriate space.
transport and building infrastructure around it - decreases congestion near parking
improves the traffic management. areas/roads.

24

Signage:

LED programmable display boards are
present in the sub way metro stations
offering high visibility.

In the below picture parking
information is shown by the Green
Glowing LEDs which represent they
are free to occupy and the roof shows
that it is Indoor parking area.

A uniform convention is followed
through out the city to denote
NO PARKING in front of the doorway

25

insight : insight:

- The government and private authorities - A common and uniform design is main-
have a good handshake in implementing an tained through the city. The multi sensory
efficient traffic system. attribute of the design is attained. Unknow-
ingly it registers in our mind and allows us to
Pavements: adhere to the system.

A tactile texture is used throughout Pedestrian Crossing:
the city to denote the geographical
limit for people while crossing roads In some streets with not much
or while waiting for the underground pedestrians, the crossing signal is On
metro. Demand.

insight:

Control is given to the public which invokes
some responsibility and discipline.

26

Behavioural Patterns :
Lane discipline is observed by the
From the observational research I was drivers as well.
able to find some patterns in the
behaviour of public in Vienna.

People take only Zebra lines to cross
the road and wait for Green signal
pedestrian crossing.

On the other side, I have also observed
that few motorists jump signals and
pedestrians cross the road on the Red
Signal which shows its not purely
rules that keep people vigilant but its a
choice made due to discipline

insight :

Traffic education and discipline is in-
culcated in children by the school and
parents.

27

Interviews:

Motivation to follow Traffic Rules / Follow Signals :

personal safety 80 %
social responsibility 40 %
I just follow others 10 %
$ $ $
fine penalty
10 %
insights:

- most of the people are conscious about
their safety as well as others reasons can be
proper education.

- Few respondents react as per the situation.

- To some extent fine/penalty also helps
people follow or obey traffic rules.

28


Access route / traffic Information :

internet 60 %
info maps 20 %
info kiosks 15 %
mobile 5%

insights:

- Internet is seemingly the powerful medium
to deliver and access route / traffic informa-
tion.

- A good information design also helps the
print medium to help commuters.

- There is a lot of scope in delivering content
via mobile.

29


Preferable Mode of Transport :

subway / metro 90 %
bicycle 5%
car 5%
insights:
- Fast and reliable subway is preferred by
most of the people.

- Bicycle is preferred as it is cheap and
distances are comfortable to commute.

30


Parking is the most common problem Interviews with Subject Matter
for the drivers. Experts during Field Visit :

- Availability of parking space and the I have got the opportunity to visit the
information about the parking space can be
Wiener Linien Office which manages
one of the reason.
the underground U-Bahn subway lines
and the surface trams.

I could get information regarding the
various activities they perform.

- Surveillance of the underground
metro tracks ( U-bahn ) , road ways
and Trams.

- Checking the passenger count in
various Tram stops, Bus stops.

31


- Reporting to the police incase of any - Monitors with high resolution are
accident. available to monitor the activities.

- Delaying or speeding up the trains to Visit to ASFINAG:
reduce the waiting time of the passen-
gers in the stations. ASFINAG is Austria’s organization that
manages the highway traffic and safety
- sending the buses more frequently to
the areas with more passengers in the Some of the areas that ASFINAG take
stop. care of are:
Safety standards in the road network.
- Managing the information to be
displayed on the boards at various sta- Extension of the road network
tions.
Traffic management and Telematics
which includes Real Time Traffic Con-
trol , emergency action plan, traffic data

32


Bangalore: • 1000 Sq. Kms of area
• 4500 Kms of Road
Bangalore is the third most populous • 40,000 Intersections
• 330 Signalized Intersections
city in India and the 28th most popu- • 600 Manned Intersections
lous city in the world.

Rapid population growth because of Ethnographic Study :
IT and other associated industries in
Bangalore led to an increase in the ve- I have carried out observational re-
hicular population to about 1.5 million, search in Bangalore on the similar
with an annual growth rate of 7-10%. lines of Vienna.

With the increase in population and Observations on the infrastructure of
the expansion of the city, the problem Bangalore traffic system:
of connectivity of the populace has
arisen. Quite obviously personalized
modes of transport have grown at a
tremendous rate and two wheelers
along with the cars almost comprise
90% of the total registered vehicular
population in the city.

Two wheelers constitute more than
70% of the total volume, while cars
comprise 15%, autos 4% and the re-
maining 8% includes other vehicles
such as buses, vans and tempos.

*. Source : BTRAC

33

insights :
- the infrastructure is not easily acces-
sible to public.
- the consistency in the infrastructure
is missing
- misuse is also one reason for which
the for the inadequate infrastructure.

The traffic lights at certain junctions
donot properly function.
insights:
- there is no proper maintanence
- reporting mechanism is not efficient

insights :
- proper buffer space is not provided
in the middle of road for the
pedestrians while crossing the road.

In case of failure in any signal system,
traffic police manage to control
through hand signals.

34


insights:
- proper infrastructure is not provided
for the Traffic police.
insights:
Behaviour: - lack of proper traffic education and
discipline.
Through the observational research - lack of infrastructure also leads to
methods, I have gained insights about these behaviours in public.
the behavioural patterns of public.

Pedestrians cross the road, at various
points according to their necessity
irrespective of the Zebra lines.

35


New buildings like malls and movie Pedestrians walk along the road
complexes are built and rarely have divider which is not suitable while
any pedestrian crossing facilities pro- crossing the road and possess danger.
vided on the road.

insights:
- a proper relations between the private
and traffic department should exist for
a better traffic management and pedes-
trian safety.

36

The vehicles donot stop behind the line
putting pedestrians crossing the road in
trouble.

insights:
- poor traffic management and lack of
traffic education.

37

Interviews:

Most frequent mode of transportation:

two wheelers 30 %
four wheelers 30 %
public transport 41 %

insights:

- although most of the commuters take public transport modes like metro and
bus, still a higher share prefers two wheelers and four wheelers.

- it indicates that more convenient facilities should be provided in the public
transport to attract all other commuters.

38


Multiple mode of commute:

Bus - Bike 50 %

Bus - Train
33 %

Bus - Car 20 %

Car - Train 15 %
Car - Bike
15 %

Bike - Train 6%

insights:
- it shows that more information about the public transport should be provided
to the two and four wheelers.

39


Change the route to :

To avoid Traffic Delay 90 %

To shop / restaurents 40 %

To explore new route 16 %
To drop friends 16 %

insights:
- most of the people change their routes to avoid traffic.
- there is a need to design new traffic management plans like route diversion etc
for a better system.
- Also there is a need for information about alternate routes as considerable
number of people explore other routes.

40


Information about traffic

Assumption 90 %
f g f g f g f g f g f gf g f g
Ask friends 80 %
FM Radio 50 %
Internet 40 %
GPS 16 %

insights:
- most of the people assume the traffic conditions.
- this shows more credible information about the traffic condition is needed.
- friends share the traffic information.
- as system based on crowd sourcing can be devised for efficient delivery of
traffic information
- Internet and GPS serve as better facilities for dissipating the real time informa-
tion.

41


Information about route:

fg fg fg fg fg fg fg fg fg
Ask People 90 %

Internet 60 %

GPS 25 %

i
information center 15 %

insights:
- majority of the Indian population rely on other people to find the routes to
their destination.

- internet is picking up among the crowd to give the route information.

42


Comparative Analysis Between Vienna and
Bangalore City Traffic and Transport System
In comparison , the two cities are very free service.
different and it is not wise to compare The design of the infrastructure is user
on each and every aspect of the traffic friendly thus enhancing the experience
and transport system. of pedestrians and motorists ensuring
their safety.
However, on basic terms we can see a
difference in three aspects: - Bangalore is a young city and lot
of measures are taken to build world
Infrastructure class infrastructure.
Information and However one finds no uniformity.
Perception of people. Due to increasing population and thus
vehicles, there is a scarcity of land.
Infrastructure : Infrastructure like :
- Vienna has proper well maintained parking system are not so efficient
infrastructure like the except for specific areas like under-
parking system ground spaces in buildings.
traffic control system Measures are taken to provide efficient
traffic surveillance system traffic control system and
way finding system traffic management system.
separate lane system There is a lot of scope to build good
etc. infrastructure by taking measures to
These systems come most of the times lay strong design principles with long
with the advanced technology , auto- term view.
mated system for efficient and trouble

43

Information: modes makes the travel in Bangalore
- Vienna city has a strong informa- hectic. However with the inclusion of
tion design followed in every aspect dynamic display boards on highways
of public infrastructure, traffic system and showing a positive sign towards
and transport systems. real time information the Government
is looking for a promising future.
It is very evident in all the display
systems, signal systems , wayfinding There is a need to form an alliance
modes and maps. with information design institutes and
lay a common ground for strong
It presents a homogenous and clear design principles in various projects.
picture to the target audience.
Perception of People:
The real time information about the
different modes of transport helps peo- - Vienna’s public show strong sign of
ple in hassle free journey. The waiting good traffic education and maturity.
time is effectively reduced with these
information systems. Good lane discipline, safe pedestrian
crossing , very low signal jumping are
- Bangalore since is still developing , some of the really strong evidences of
it is the right time to bring the founda- responsibility towards the traffic safety
tion of good information design into .
every aspect of the infrastructure. The behavioural patterns show a sense
Since the city is huge, it is even more of eco friendly nature. A considerable
important to have effective wayfinding number of people prefer bicycles as
system. their mode of transport and majority
prefer public transport.
Lack of proper information about the
traffic conditions and public transport

44

- One of the major challenges for the
traffic system in Bangalore is the traf-
fic education of motorists and pedes-
trians.The discipline in the drivers,
pedestrians can be considered the root
cause of majority of accidents.

Lack of lane discipline, jumping sig-
nals , triple riding , over speeding are
some of the frequent violations.

Also majority of the commuters use
two wheeler which add to the conges-
tion on roads and pollution.
However there is an increasing trend in
the use of public transport like metro
and buses.

Overall there is a lot of scope for
Bangalore city to come up with effi-
cient traffic and transport system.
Since it is early stages and adopting
good technology , a strong design
sense has to be inculcated for a
uniform and efficient system.

45


46


Persona

Name : Mr. Abhishek Rout
Age : 27
Occupation : Software Engineer
Location : Bangalore

Mr. Rout is a young and creative individual. He is very energetic and has a good
social life.He works in a software firm and has 5 years of experience. With his
strong technical knowledge has lot of potential to climb up the career ladder
early.
Mr.Rout has to travel frequently on official purpose and the company books
flights to the site. He lives in an apartment 10 km away from the office and trav-
els in his new Suzuki Swift.
Objectives:
- To become Project Lead
- To invest in land / fixed assets
- To buy a sports car and cruiser bike.
Habits:
- Late night partying
- Long drives in car
- Late to office
- Loves gadgets
47


Concepts:

Based on the research observations and
the insights , some of the key problems
and opportunities identified in the
domain of traffic systems and real time
information are:

- traffic education and discipline in
motorists and pedestrians.
- real time information for motorists
in more efficient means.

Concept 1:
Presenting real time information about
traffic in mobile phone, and suggesting
alternte routes to the user.

Concept 2:
An appraisal system which tracks
the traffic discipline of its employees
based on signal jumping.

48


Scenario : User Missing the flight due to lack of
traffic information

49


Design Prototype

The concept can be delivered to the user as Once the application is accessed , the screen
a mobile application on smart phones which opens to take the time of flight.
are GPS enabled. The user can select the time and date of the
Here U-track is the mobile application icon flight.
which allows the user to set a reminder for
the flight time, date, location.
It reminds the user the approaching date and
on the day of flight, with the traffic status
on the route to airport. It also suggests the
alternate route incase of heavy traffic.

50


In this case, the Date and Time of flight Then the next screen would be the location
is Oct 26 , 6.00 PM and the user confirms from which the flight is taken.
by pressing OK. Enter City option has a list of cities.
The user can choose the appropriate city.

51


The user selects Bengaluru as the city and Once the user selects the city, all possible
confirms. destinations in the city are listed across the
field “ Select Airport “.
In this case , the Bengaluru Internation
Aiport (BIA) and other related destinations
are listed.
In this case the user selects BIA and
confirms.

52


As soon as the details are entered , a remind- When the user touches the U track icon ,
er icon is placed on the top of the mobile the application launches and shows the
phone screen. details of the flight.
It represents the countdown for the flight i.e;
12 hours before the Departure time. The current Location of the User,
The system checks the location of User The Date and Time of flight
through GPS system and checks the traffic The traffic condition .
condition on the route from User Location to The probable time to Start to Airport based
the Airport. on the traffic condition, distance.
It denotes RED colour if the traffic is heavy Also a feature is provided to check the
or moderate and GREEN in case of low proposed ROUTE.
traffic.

53


When the user selects the Route option, The route is shown with the traffic situation.
a map view opens with the pointers pointing The green dashed lines represent that the traf-
the Destination ( BIA airport ) fic is free flowing in that part of the route.
and the current Location of the user
(Yesvantpur) The orange dashed lines represent that ,
Other options like the Satellite View, the traffic flow is moderate and has chances
List view is provided. of becoming more tough.
The user has option to Reload , Edit, Delete
the Flight Information

54


The user can ask the system any alternate
routes available to by pass the moderate
traffic flow route.
The system presents an alternate route to
choose in Blue.
By choosing this the proposed
Time to Start will change considering the
traffic condition in the alternate route and
the distance.

55


Scenario : User jumping the Red signal and
violating the traffic rules

Driver to o ce in
his car

Violates the Red Signal
by jumping the signal

Mr. Rout wakes up late Realises getting
in the morning late to o ce

Violates the No Entry
by taking wrong side.

SPEED LIMIT Violates the Speed Limit
30

56


Design Prototype:
Driver to o ce in
his car
SPEED LIMIT
30
Violates th
by jumpin

Mr. Rout wakes up late Realises getting
in the morning late to o ce

Violates th
by taking

SPEED LIMIT Violates the
30

The user who is a an employee in a software Whenever the employee violates the traf-
firm has an identity card issued by the office fic rules like, Signals, No entry and Speed
administration. Limits, the Device attached to the Warning
This card has a special electronic chip, which Boards and Signals trace the RFID chip on
has RFID card, that can store details of the the Identity card and store a count.
employee. So whenever the employee violates a count is
increased and stored on the card.

57


At the entrance of the office, there is a card Whenever the employee swipes the card, the
swipe system where the employee has to traffic violation information is read and
swipe the card to enter the office premises. transferred to the employee database main-
tained by the administrator.

58


Future Work /
Conclusion :

In future, I would like to explore the
possibilities of the
design intervention into the field of
Real Time Traffic Information and
propose models that enhance the
system.
There is a need to provide rich user
experience , make systems more us-
able and interactive.

Real time information as field is in
At the end of each month, the total count of demand worldwide and induction of
the traffic violations are calculated and design research and concepts would
the over all appraisal is impacted based on enhance the present public / private
the track record of the employee’s traffic
discipline.
transport system.

Thus traffic and transport system is
very critical in the growth and devel-
opment of the nation and it is high
time proper analysis , research and
design thinking is applied.

59


References:

ASFINAG
IIID Traffic and Transport Expert
Forum : Presentations
2001 India Census
Redbus
MapMyIndia
CWG Delhi Traffic Police Dept
Bangalore Metro
Kolkata Metro
Delhi Metro
Hyderabad MMTS
Mumbai Metro
IRCTC
Garmin Tech
BMVIT
Wiener Linen

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