This resume is for Raymond Kleinegger, an IT professional seeking a technical support or network administration position. He has over 15 years of experience in computer science, technology, and PC repair. Currently, he is attending New Horizons to obtain A+, Network+, and Security+ certifications. Previously, he earned an associate's degree in network systems administration from ITT Technical Institute. His skills include various Microsoft applications, multiple operating systems, and virtualization software like VMware. He aims to leverage his education and broad experience in computer repair, networking, and security to obtain an IT support role.

1. Raymond Kleinegger
Albuquerque, New Mexico 87110 • 505-750-9253 • rctservices1@gmail.com
https://www.linkedin.com/in/raymond-kleinegger-799614113
Technical Support Specialist | Network System Administrator
IT Professional skilled in Computer Science, Technology, PC Repair, Communications,
Currently attending New Horizons to Obtain A+, Network +, and Security +
• ITT Technical Institute Associate Degree in Network Systems Administration
• 5 years’ experience in Computer Science, Technology, and PC Repair
• 5 years’ experience in Virtualization via VMware
• Skilled and Experienced in the Microsoft Office Suite including the following:
o Word
o Excel
o PowerPoint
o Access
o Outlook
• Skilled and Experienced in multiple operating systems listed below:
o Windows 95
o Windows 98
o Windows 2000
o Windows XP
o Windows Vista
o Windows 7
o Windows 10
o Windows Server 2008
o Windows Server 2012
o Various Linux systems such as the following:
 Ubuntu
 Fedora
• Skilled and experienced in using VMware to emulate Operating systems.

2. Professional Experience
01/2016-Present, Education
New Horizons Computer Learning Center
• Currently obtaining certifications in the following:
o CompTia A+
o CompTia Network +
o CompTia Security +
08/2014- Present, ACS Computer Solutions
Technical Support Specialist
• Trouble-shoot various computers and components which resulted in an increase in
availability of the customers products.
• Performed system checks for upgrade eligibility of various operating systems which
resulted in more up-time on all customers products.
• Performed Malware and Antivirus scans on customers’ products in order to secure their
systems and insure their safety.
06/2015-12/2015, Job Transition
• Transition Relied upon to maintain work environment to keep it up to high performance.
09/2014-05/2015, ITT Technical Institute
Associate of Applied Science Network Systems Administration GPA 3.5
• Served as the Network Administrator where I designed and implemented a network
infrastructure including all hardware and software requirements.
02/2014-08/2014 Job Transition
• Transitioned to another company to better myself and gain more experience.
08/2013-02/2014, Thomson Satellite
Account Management Specialist, Technical Support Specialist
• Responsible for sales, and customer service in order to better serve our customers.
• Performed troubleshooting whenever the technicians were not available or could not get
to it in a timely fashion, which resulted in less down time for the company.
05/2013-08/2013 Job Transition
• Transitioned to another company to better myself and gain more experience.
04/2013-05/2013, Shank House
Dishwasher/Prep Cook
• Operated and maintained machines in order to keep them at their max proficiency.
• Responsible for maintaining an accurate and organized workstation which resulted in
less down-time for the company and my co-workers.
• Served also as Prep cook in order to assist my co-workers and insure that the job
functions got done in a timely manner.
• Got awarded from the Owner that I had done a better job than the past workers.

3. 03/2010-04/2013, Job Transition
• Transitioned to another company to better myself and gain more experience.
08/2005-03/2010, Tiger Shack – School Store
Manager/ Trainer
• Relied upon to train students to stock and cashier.
• Trusted with counting cash drawers and tracking accounting on spreadsheets.
• Performed duties to help the students be productive but be quick with their work in
productive timely matter.
06/2004-07/2005 Summer Job, Blue Jet Inc.
General maintenance/ handyman
• Relied upon to maintain work environment to keep it up to high performance
05/2004-06/2004 Job Transition
• Transitioned to another company to better myself and gain more experience.
05/2001-05/2004, Gone Trucking
• General Labor
EDUCATION
Security IT Associate Program, New Horizons Computer Learning Center (Albuquerque,
New Mexico), 01/2015-Present
• CompTia A +
• CompTia Network +
• CompTia Security +
Associate of Applied Science Network Systems Administration, ITT Tech (Albuquerque,
New Mexico), 09/2013-06/2015. GPA 3.5
Additional Experience
• Started Computer Science, Technology, and PC Repair for family and friends at the age
of 18.
• Starting from the age of 18 I have tested multiple operating systems in order to learn
more about technology.