1. Raymond Kleinegger
Albuquerque, New Mexico 87110 • 505-750-9253 • rctservices1@gmail.com
https://www.linkedin.com/in/raymond-kleinegger-799614113
Technical Support Specialist | Network System Administrator
IT Professional skilled in Computer Science, Technology, PC Repair, Communications,
Currently attending New Horizons to Obtain A+, Network +, and Security +
• ITT Technical Institute Associate Degree in Network Systems Administration
• 5 years’ experience in Computer Science, Technology, and PC Repair
• 5 years’ experience in Virtualization via VMware
• Skilled and Experienced in the Microsoft Office Suite including the following:
o Word
o Excel
o PowerPoint
o Access
o Outlook
• Skilled and Experienced in multiple operating systems listed below:
o Windows 95
o Windows 98
o Windows 2000
o Windows XP
o Windows Vista
o Windows 7
o Windows 10
o Windows Server 2008
o Windows Server 2012
o Various Linux systems such as the following:
 Ubuntu
 Fedora
• Skilled and experienced in using VMware to emulate Operating systems.

2. Professional Experience
01/2016-Present, Education
New Horizons Computer Learning Center
• Currently obtaining certifications in the following:
o CompTia A+
o CompTia Network +
o CompTia Security +
08/2014- Present, ACS Computer Solutions
Technical Support Specialist
• Trouble-shoot various computers and components which resulted in an increase in
availability of the customers products.
• Performed system checks for upgrade eligibility of various operating systems which
resulted in more up-time on all customers products.
• Performed Malware and Antivirus scans on customers’ products in order to secure their
systems and insure their safety.
06/2015-12/2015, Job Transition
• Transition Relied upon to maintain work environment to keep it up to high performance.
09/2014-05/2015, ITT Technical Institute
Associate of Applied Science Network Systems Administration GPA 3.5
• Served as the Network Administrator where I designed and implemented a network
infrastructure including all hardware and software requirements.
02/2014-08/2014 Job Transition
• Transitioned to another company to better myself and gain more experience.
08/2013-02/2014, Thomson Satellite
Account Management Specialist, Technical Support Specialist
• Responsible for sales, and customer service in order to better serve our customers.
• Performed troubleshooting whenever the technicians were not available or could not get
to it in a timely fashion, which resulted in less down time for the company.
05/2013-08/2013 Job Transition
• Transitioned to another company to better myself and gain more experience.
04/2013-05/2013, Shank House
Dishwasher/Prep Cook
• Operated and maintained machines in order to keep them at their max proficiency.
• Responsible for maintaining an accurate and organized workstation which resulted in
less down-time for the company and my co-workers.
• Served also as Prep cook in order to assist my co-workers and insure that the job
functions got done in a timely manner.
• Got awarded from the Owner that I had done a better job than the past workers.

3. 03/2010-04/2013, Job Transition
• Transitioned to another company to better myself and gain more experience.
08/2005-03/2010, Tiger Shack – School Store
Manager/ Trainer
• Relied upon to train students to stock and cashier.
• Trusted with counting cash drawers and tracking accounting on spreadsheets.
• Performed duties to help the students be productive but be quick with their work in
productive timely matter.
06/2004-07/2005 Summer Job, Blue Jet Inc.
General maintenance/ handyman
• Relied upon to maintain work environment to keep it up to high performance
05/2004-06/2004 Job Transition
• Transitioned to another company to better myself and gain more experience.
05/2001-05/2004, Gone Trucking
• General Labor
EDUCATION
Security IT Associate Program, New Horizons Computer Learning Center (Albuquerque,
New Mexico), 01/2015-Present
• CompTia A +
• CompTia Network +
• CompTia Security +
Associate of Applied Science Network Systems Administration, ITT Tech (Albuquerque,
New Mexico), 09/2013-06/2015. GPA 3.5
Additional Experience
• Started Computer Science, Technology, and PC Repair for family and friends at the age
of 18.
• Starting from the age of 18 I have tested multiple operating systems in order to learn
more about technology.