Resume Manjunatha area service incharge 5 years exp
asif ansari 2
1. ASIF ANSARI
Mobile: 09956017786 E-mail: asif.aj01@gmail.com
OBJECTIVE
To excel in the field of Operations and to be part of growth oriented team with challenging environment to achieve high
career growth through a continuous process of learning & keeping myself dynamic, active, visionary & competitive in the
changing scenario of business for becoming a successful professional with a reputed organization.
ACADEMIC CREDENTIALS
• B.Com from A.P.S. University Rewa in 2002.
• Intermediate (Commerce Stream) from Satna (M.P Board), in 1997
• High School from APS University, Satna from (MP Board) in 1995
IT CREDENTIALS
Skill Set
M.S Office MS WORD, MS EXCEL, MS POWERPOINT
Internet, Web Browser
EXPERIENCE SUMMARY
1) Presently working as a Store Assistant from February 2015 with Videocon in Varanasi Branch
Office.
KEY RESPONSIBILITY
• Working closely on SAP Monitoring the entire store work procedure and implementation.
• Handle and support the service centers for Home Appliance, Audio Video (CTV), coolers,
mixcy, geyser and other home based appliances from Videocon.
• Handling defective parts for different appliances of Videocon and report to Head Office for
replacement.
• Maintain and regulate the warehouse through ordering the parts working close with the
company.
2) Worked as a STORE INCHARGE, CORDINATOR SERVICE OPRATIONS from Nov 2008 till
January 2015 in Samsung India Electronics (P) Ltd. (Exclusive Service Centre)
.
KEY RESPONSIBILITY
• Maintaining all parts location wise through online, Maintain manual record also.
• Issuing parts to engineer, updating in system, did weekly auditing to Engineer Inventory.
• Handling stocks parts and receiving from Parts Depot (NPC) updating it on the system through
invoice.
• Handle the Customer Complaint which carry in Workshop,
• Handle the Escalation Call From H.O.
• Handle the Product of AV, IT, HHP Service Also.
• Handle all Management activity (Controlling of engineer, Front Customer Handling, Approval
Escalation Handling).
2. 3) Worked as a Store Incharge in Samsung India Electronics (P) Ltd. (Exclusive Service Centre),
1st
Feb 2007 – 31st
Oct-08
KEY RESPONSIBILITY
• Implementation of managerial rules and regulations.
• Handling escalations and disputes of the Service center.
• Order control from ASC
• Inventory control and monitor the ratio of spare consumption.
• Weekly, Daily Basis Reporting of Consumption Parts & Generating Report For Lucknow
Branch as per Requirement.
• Worked on Samsung Software with Closing the Call of all types.
AWARD OF ACHIEVEMENT
• Diploma in Computer Application for 1 year.
PERSONAL DETAILS
Date of Birth : 8th
July,1979
Sex : Male
Nationality : Indian
Father’s Name : Mr. Amanullah Ansari.
Linguistic Proficiency : English, Hindi
Hobbies : Listening to music
Marital Status : Married
Strength : Hard working, Innovative, Honest.
Permanent Address : E II /39 Sector C Aliganj, Lucknow
DECLARATION
I do hereby declare that the information provided above is true and correct as per my knowledge.
Date:
Place: (Asif Ansari)