Raychell Christopher is seeking a challenging position that allows professional growth. She has over 10 years of experience in customer service roles including as a Passenger Services Agent, Insurance Input Specialist, Sales Associate, and Product Consultant. She is proficient in MS Office applications and holds an Associate's degree in Fashion and Visual Merchandising from L.A. Trade Technical College.

1. Raychell Christopher
2628 ¼ Halldale Avenue
Los Angeles, CA 90018
(323) 751-4189
OBJECTIVE: To obtain a challenging position in which I may utilize abilities and skills I have
developed through experience and that offers the opportunity for professional
growth based on performance.
JOB HISTORY:
03/11 to 05/14 Crystal Cruises, Century City, CA
Job Title: Passenger Services Agent / Team Support Unit Agent
Duties:
Established travel agents bookings, processed booking payments, assisted travel
agents in customizing their clients vacation needs and provided travel agents with
superior customer service. As a member of the Team Support Unit, I performed
special cruise re-faring for the application of Crystal Society Member benefits;
applied future cruise credits, handled guests requests for travel agency transfers;
conducted travel agency commission adjustments and transfers, as well as
executed departmental reports.
08/06 to 10/09 Golden State Mutual Life Insurance, Los Angeles, CA
Job Title: Input Specialist
Duties:
Inputted all new insurance applications for our various locations and assembled
insurance policies to be mailed to the district offices, for distribution to
individual policyholders. Answered customer service calls from insurance agents
in various district offices. Performed miscellaneous general office duties, such as
copying, sorting, and filing.
12/05 to 07/06 Brooks Brothers Clothing Stores, Century City, CA
Job Title: Sales Associate
Duties:
Maintained clientele book, attended to customer service needs, performed cashier
duties, generated new credit card accounts. Assisted in the execution of visually
displaying the store’s current line of merchandise and the replenishment of
merchandise on the sales floor.
08/00 to 12/04 Franklin Covey, Century City, CA
Job Title: Product Consultant
Duties:
Sold the Franklin Planner along with its corresponding productivity seminars,
provided solutions to customers’ time management needs. Conducted open
billing transactions for corporate accounts, executed store opening and closing
procedures, provided basic technical assistance concerning electronic organizer
purchases.
EDUCATION: Computer Training, Glendale, CA – Office Computer Systems: MS Word, Excel,
PowerPoint.
L.A. Trade Technical College, Los Angeles, CA – Associate of Arts: Fashion and
Visual Merchandising.
REFERENCES: Available upon request.