Fawn Alexander - Job Experince
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Fawn Alexander held her first job in the banking sector working in the ATM-Debit Card Helpdesk where her responsibilities included creating operating procedures, troubleshooting issues with cards, providing provisional credit, and maintaining reports. While in this role, she enhanced her skills in the BISYS operation framework. Subsequently, Fawn Alexander worked as a customer banking associate where she reconciled accounts, researched and resolved discrepancies, and addressed bill payment problems. She also assisted the Technical Support helpdesk and worked in the collections department.
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This document lists the programs, tasks, and responsibilities of a client care coordinator at an automotive dealership. The coordinator uses various customer relationship management systems and databases to handle 100-150 inbound calls per day, coordinate service appointments, follow up on customer inquiries, and ensure smooth customer experiences. Key responsibilities include using warranty databases to look up customer plan details, checking parts availability when scheduling, managing items the sales department owes to customers, and following up with customers via text messages.
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Fawn Alexander - Job Experince
- 2. Fawn Alexander’s Job Experience in Banking
- 3. Fawn Alexander – In Banking Sector The first job held by Fawn Alexander in the banking sector was in the ATM- Debit Card Helpdesk. This was a dual position where her job responsibilities included creating operating procedures, accommodating disparities, troubleshooting issues with the card such as failures or declines, providing provisional credit, ATM balancing, general ledger balancing, and maintaining client workstation credit settlements reports.
- 4. The first job held by Fawn Alexander in the banking sector. Fawn Alexander
- 5. Fawn Alexander While working at this position she further enhanced her skills and acquired working knowledge of BISYS operation framework. After this first banking job, Fawn Alexander worked further in the banking sector as a customer banking associate, as part of her job responsibilities she reconciled customer accounts, research and resolve discrepancies to customer satisfaction, and trouble shot bill payment problems and issues
- 6. Working in Technical Support department Additionally she also manned the helpdesk for the Technical Support department and even worked in the collection department