Ray Resume 2016
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Raymond Orlando Clarke is a sales and management professional with over 10 years of experience in various industries including telecommunications, hospitality, and information technology. He has a proven track record of exceeding sales goals and effectively training new employees. His most recent roles include site supervisor for DIRECTV and assistant manager for Metroplex Management Group where he was responsible for customer acquisition, new hire training, and assisting with various business operations.
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Ray Resume 2016
- 1. Raymond Orlando Clarke 392 Prospect Place Revere, MA 02151 Cell: 347-465-9130 Email: Raymond.clarke.sales@gmail.com QUALIFICATIONS …………………………………………………………………………………………….... • Management/Marketing • Sales/Results Driven • Easily conforms to change • Proficient in Microsoft Office Suite • Quick Learner • Analytical and Decision Making Skills • Goal Oriented • Career Driven PREVIOUS JOB POSITIONS ………………………………………………………………………………………… Trinity Management Group (Nov 2015-July 2016) Site Supervisor -DIRECTV Costco Wholesale/AT&T Internet • Customer acquisition for Costco members • Electronics Associate for televisions • Teach/train newly hired reps in the classroom about our products and services. Also in addition, training the reps in the field on how to engage potential customers for new business and how to close. Metroplex Management Group (Aug 2014-Oct 2015) Assistant Manager-DIRECTV (Sam’s Club, Costco & Best Buy) & Safelink Wireless (Walmart) • Training new hires in the office and in the field (mentioned retail stores above) • Shadowing the President of the company learning how to run the business • Conducting 1st round & 2nd round interviews • Initiated morning meetings • Assisted with payroll • Assisted with the recruiting process and the onboarding process for new applicants to the business(drug screening & background checks) • Engaging customers in Walmart speaking with them about the Safelink Program • Customer activation for qualified people to receive the Safelink services • Marketing/pitching to potential customers in retail stores for DIRECTV • Closing customers on the sale LIME Barbados (Oct 2011-Nov 2013) Sales Executive (residential & corporate customers) • Residential- landline & internet as well as laptops, cell phones and cable television • Continued to meet and exceed monthly sales goals • Corporate-business landline & internet, mobile plans & devices, PBX phone system, IP Office systems and cable television • Technical support for cell phones and cable television, installed cable television at residential homes • Account management of corporate customer accounts • Analyzing and monitoring their accounts and bills Sandy Lane Resort (2010-2011) IT Support Specialist • Dealt with high profile issues related to internet connection (LAN and WLAN) with • Dealt with issues related to various gadgets such as blackberries, i-pads & laptops. • Assisted with the installation of new switches to provide the guest rooms with network functionality • Offered support of the network throughout the hotel for the function of staff and guests/telephone system for guest rooms (line repairs) • Fixed desktops for the staff , uploading software, upgrading software and answering any queries for Microsoft applications • Assisted with installation of printers and troubleshooting of the print server. EDUCATION ……………………………………………………………………………………………… • Barbados Institute of Management and Productivity- BIMAP (2007) Certificate in Management Studies (BCMS) - Accounting & Bookkeeping along with QuickBooks Accounting software • The Barbados Community College (2004) Associate Degree in Information Technology REFERENCES ……………………………………………………………………………………………… • Tony Calhoun, C.O.O./Vice President Metroplex Management Phone: 214-998-3735
- 2. Raymond Orlando Clarke 392 Prospect Place Revere, MA 02151 Cell: 347-465-9130 Email: Raymond.clarke.sales@gmail.com • Quinton Taylor Managing Director DIME Management Phone: 469-733-2226 • Giovanni Lopez Sales Representative T-Mobile Wireless