Rudy Fakhoorian is an IT specialist and recent MBA graduate with extensive experience in both IT and business. He has a background in strategic planning, business development, project management, and staff training. Fakhoorian has worked as an IT specialist for Parallon where he supported over 200 users and was named top performer nine times. Previously, he founded and operated his own business providing customized vehicle IT installations. He also has experience as a lead installation technician for Geek Squad, where he helped make his team one of the most profitable. Fakhoorian holds an MBA from Middle Tennessee State University and a BS from Western Kentucky University.
To secure a position as a IT service Desk in growing organization that will challenge my skills, analytical and problem solving abilities. Excel in this progressive networking environment to the fullest my potential having 6 years of experience in networking.
1. RUDY FAKHOORIAN IT SPECIALIST/RECENT MBA GRADUATE
IT Expertise ~ Entrepreneurship ~ Masters in Business Administration
Entrepreneurial and skilled IT Professional with extensive computer experience within highly competitive markets.
Analytical strategist skilled in successfully navigating corporations large and small through periods of accelerated
growth. Collaborative communicator focused on building relationships and global units to drive enhanced profitability.
Areas of Expertise include:
Strategic Planning & Forecasting IT Expertise Revenue & Profit Growth
Business Development Relationship Building Project Management
Entrepreneur Staff Training & Leadership Problem Resolution
EXPERIENCE & NOTABLE CONTRIBUTIONS
Parallon • Hendersonville, TN • 2012-Present
IT&S TECHNOLOGY SPECIALIST
Configured and monitored IT&S processes, tasks, and jobs. Duties extended to assembling data for reporting and
documentation into specialized processes, and developing and maintaining procedures for documentation relating to IT
operations and tasks.
•Supported local and WFH users in solving workstation issues ranging from hardware to application-level problems.
•Charged with provisioning workstations and security rights for over 200 staff members.
•Maintained and updated our Intranet homepage to ensure that users were informed on important issues concerning
workflow throughout corporate office.
•Named Top Performer of the month on nine occasions in recognition of operational execution and development and
implementation of process improvements.
Rudy’s Custom Installs • Murfreesboro, TN • 2010-2013
OWNER/OPERATOR
Successfully founded and operated self-owned business providing customized design and installation into vehicles of
integrated modern IT systems that included mobile wireless networks, phone systems, tablet, and laptops. Performed timely
and courteous service while maintaining the highest level of quality standards of professionalism. Effectively trouble-shot
emerging issues and provided satisfactory solutions. Operated business while simultaneously attending graduate school.
•Consistently completed projects within standardized benchmarks.
•Created and followed custom sales forecasts and projections to accurately estimate required inventory and pricing.
•Monitored expenses, accounts, and inventory through use of Microsoft Office Suite and Intuit Quickbooks.
•Provided outstanding customer service and achieved solid rapport with customers extending from project conception to
completion.
Best Buy Geek Squad • Nashville, TN • 2006-2010
LEAD INSTALLATION TECHNICIAN
Led a team of four staff members in becoming one of the most profitable and productive Geek Squad teams within the Middle
Tennessee district. Collaborated with Geek Squad technicians in installing wired and wireless home and small business
networks. Provided technical support to other technicians at other Best Buy locations.
•Trained and mentored newly hired staff members, including provision of assistance in attaining required certification.
•Implemented standardized procedures for auto remote start installation in Nashville region.
EDUCATION
Masters of Business Administration
MIDDLE TENNESSEE STATE UNIVERSITY | 2012
Bachelor of Science
WESTERN KENTUCKY UNIVERSITY | 2006
2822 Emery Drive Nashville, TN 37214 615-500-6144 Roudi.Fakhoorian@parallon.com