A very basic and practical talk about supersimple methods that can dramatically increase the speed of your design practice. Applicable to both your personal design practice and for team practices. And based on the work of many amazing practitioners in the field. 45-min talk.
Measuring What Matters: A UX Approach to Metrics :: UX Days Tokyo [April 2015]Kate Rutter
This hands-on workshop guides participants through the process of defining a key use, identifying an actionable metric to measure and sketching out a plan to capture the data to measure progress over time. 5-hour workshop with handout templates.
Leading Lean : Managing Lean UX Work in the Enterprise [MX 2014 Conference by...Kate Rutter
The need for organizational innovation has never been more acute, and concepts of Lean Startup, Lean UX and Agile Design are emerging to address this need. But what do these ideas really mean for design and product leaders in the corporate world? In this hands-on workshop, participants received rapid exposure to the core ideas driving Lean Startup innovation trends, identified a top need for innovation in their company, and drafted a pilot plan (an experiment) to implement immediately.
This workshop was developed to give enterprise design leaders a clear understanding of where and how lean concepts can benefit UX work today, and how to shape organizational culture to be more innovation-centered in the future. * Includes Templates
The handouts / templates for the Designing with Lean UX 3 hour workshop at UX Lisbon 2014. View the entire presentation deck here: http://www.slideshare.net/intelleto/designing-with-lean-ux-rapid-product-design-ux-lisbon-2014
This short-and-to-the-point deck provides an overview of the purpose of UX and how the different specialties contribute to great products. Shared at the first day of the Tradecraft program in SF. Learn more about the program here: http://tradecrafted.com
This was for a 2 hour workshop session, which covered various LEAN user experience methods and showed how to actually apply the principles to our projects.
Designing great experiences is one thing, delivering them is another. Lean UX is a method to help us deliver faster so that we can learn faster and improve our products.
In this introductory class, you will learn the principles, processes and tools of the Lean User Experience methodology, and how to apply these principles to your projects to rapidly deliver improvements - no matter the size of your budget or team.
Building a better world through lean + designKate Rutter
Keynote for the 2013 AC/UX Google Sprint Week in San Francisco. Lean startup, UX as a mindset and stories to go with 3 key topics in lean. Templates included at the end of the deck.
Measuring What Matters: A UX Approach to Metrics :: UX Days Tokyo [April 2015]Kate Rutter
This hands-on workshop guides participants through the process of defining a key use, identifying an actionable metric to measure and sketching out a plan to capture the data to measure progress over time. 5-hour workshop with handout templates.
Leading Lean : Managing Lean UX Work in the Enterprise [MX 2014 Conference by...Kate Rutter
The need for organizational innovation has never been more acute, and concepts of Lean Startup, Lean UX and Agile Design are emerging to address this need. But what do these ideas really mean for design and product leaders in the corporate world? In this hands-on workshop, participants received rapid exposure to the core ideas driving Lean Startup innovation trends, identified a top need for innovation in their company, and drafted a pilot plan (an experiment) to implement immediately.
This workshop was developed to give enterprise design leaders a clear understanding of where and how lean concepts can benefit UX work today, and how to shape organizational culture to be more innovation-centered in the future. * Includes Templates
The handouts / templates for the Designing with Lean UX 3 hour workshop at UX Lisbon 2014. View the entire presentation deck here: http://www.slideshare.net/intelleto/designing-with-lean-ux-rapid-product-design-ux-lisbon-2014
This short-and-to-the-point deck provides an overview of the purpose of UX and how the different specialties contribute to great products. Shared at the first day of the Tradecraft program in SF. Learn more about the program here: http://tradecrafted.com
This was for a 2 hour workshop session, which covered various LEAN user experience methods and showed how to actually apply the principles to our projects.
Designing great experiences is one thing, delivering them is another. Lean UX is a method to help us deliver faster so that we can learn faster and improve our products.
In this introductory class, you will learn the principles, processes and tools of the Lean User Experience methodology, and how to apply these principles to your projects to rapidly deliver improvements - no matter the size of your budget or team.
Building a better world through lean + designKate Rutter
Keynote for the 2013 AC/UX Google Sprint Week in San Francisco. Lean startup, UX as a mindset and stories to go with 3 key topics in lean. Templates included at the end of the deck.
Embracing the Inevitable: Experience Design in an Agile WorldTWG
How can designers harness the awesome power of Agile to improve their workflow and work more effectively to build digital products as part of a team? Whether your exposure to Agile methodology is just beginning or you’re already an Agile evangelist, this presentation will arm you with killer tips for developing digital projects right alongside Agile-loving developers and project managers. Grab insights into using tools such as InVision App and custom-built software, like TWG’s AlmostScrum, to improve cross-disciplinary collaboration, and find out why experience design in an Agile world really is inevitable.
These are the slides for a design thinking overview I gave to newly-onboarded developers at IBM. This is part of a larger session kicking off a six-month project where attendees will deliver user research, a set of hills and a prototype to key stakeholders looking for solutions to real problems. I used the example of helping Austin housing authorities fix the affordable housing problem that faces low-income families.
Conversation, Cadence & Culture: recipes to inspire collaborative teams. Print-your-own recipe cards from workshop at http://leanuxnyc.co/nyc/ April 12, 2013.
Print two sided on 8x5"x11" card stock. Cut in four pieces. Produces two sets of six cards. Keep one, share one with a friend!
Print-your-own UX activity recipe cards. The set includes:
- Opportunity Statement
- Persona 4x4
- Six-Up
- Project Brief
- Customer Conversations
- Wireframe Walkthrough
Instructions: Print two sided on 8x5"x11" card stock. Cut in four pieces. Produces two sets of six cards. Keep one, share one with a friend!
You can find template worksheets for the opportunity statement and persona 4x4 at bit.ly/uxl-worksheets
These materials are part of the "The Collaborative UX Designer's Toolkit" workshop presented at UX London, May 30 2014.
http://2014.uxlondon.com/speakers/lane/#workshop
This is a full day workshop on applying Agile thinking to UX practice and integrating UX into Agile projects. The workshop is part of the Rosenfeld Media workshop series.
User Story Mapping for Minimum Lovable Productsuxpin
You'll learn:
How to visualize user needs instead of product features
How to make better decisions when prioritizing a UX backlog
How to align sprints with UX strategy
In this tutorial for experienced practitioners you will learn how to manage work and make great experiences one sprint at a time. We'll look at common Agile methodologies such as Scrum and Kanban and what opportunities and risks are inherent for UX teams. We will look at team makeup, balancing longer-term research with production needs and strategies for making the most of design spikes. We'll also go through the pros and cons of a Sprint Zero and alternatives. We'll look at how Lean Startup practices are changing business development, and how your UX skills can be a key part in making that successful. Participants will come away with the tools they need to be successful in their Agile/Lean environment
Tell Me What You Do: How Storytelling Makes You a Better DesignerMary Wharmby
As design asks for a larger seat at the table and works to foster a culture of customer-centered design-thinking, we must better communicate our process and value to others who don't understand this mysterious power of UX. Storytelling is a great way to do that.
Despite the fact that we talk a lot about story in UX, we have trouble putting it into practice, especially our own stories.
This talk recasts our design process as story, making it more impactful and relatable to others. We discuss the uses of story in UX, provide a visual map of the UX story framework (UXStoryWheel), and demonstrate a few simple story patterns.
What is a Minimum Viable Product? How does it relate to and impact UX practice? And what are some strategies we can apply in designing them. MVPs are, in my view, core to an effective Agile/Lean UX practice, and in this talk I offer an introduction to what an MVP is and provide some strategies for how to go about designing an effective MVP. I gave this talk at IA Konferenz 2013 in Berlin. It's an updated version of a talk I gave at Hackers & Founders in Barcelona in 2012.
User-centered UX: Bringing the User into the Design ProcessDave Cooksey
During every design project, everyone involved loves to talk about users. But how often are users actually involved in the design process? In this presentation, we look at practical steps for involving users in the design process and how to employ tried and true user-centric techniques to inform and evaluate our designs.
This deck is from the sketchnote workshop part of the "Let's Sketch Tech" online meetup. Sketch-noting instruction was followed by the lightning talk, "Why AI Thinks You’re a Toaster (and Why You Should Care)" by IBM Watson engagement lead, B Cavello. After a short round of post-noting, we had an online gallery to share the work. Check the Tagboard at https://tagboard.com/letssketchtoaster/473159 for the work.
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
Here are the slides from the UX Portfolio Workshop I did at exploreUX on 4/22/14. The workshop was part presentation and part activities to get participants in the right mindset for creating their UX portfolios.
The slides go into the specifics on:
• What to put in your UX portfolio
• How to figure out what (of your stuff) to include
• How to add what you’re missing
• What tools and resources to use in building it
• What’s a good (and bad) portfolio
"What if this thing was magic?" The web is touching everyday objects now, and designing for the internet of things means blessing everyday objects, places, even people with extraordinary abilities—requiring designers, too, to break with the ordinary. Designing for this new medium is less a challenge of technology than imagination. Sharing a rich trove of examples, designer and author Josh Clark explores the new experiences that are possible when ANYTHING can be an interface.
The digital manipulation of physical objects (and vice versa) effectively turns all of us into wizards. Sling content between devices, bring objects to life from a distance, weave "spells" by combining speech and gesture. But magic doesn't have to be otherworldly; the UX of connected devices should build on the natural physical interactions we have everyday with the world around us. This new UX must bend technology to the way we live our lives, not the reverse. Explore the values and design principles that amplify our humanity, not just our superpowers.
Orchestrating Touchpoints - From Business to Buttons 2014Chris Risdon
As services become more interconnected across channels and devices—and more importantly across time and space—it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your product or service. Whether it’s an expanding digital product ecosystem, a cross-channel retail experience, or a complex, intangible service experience -- how do we design experiences that unfold over time and through changing contexts? How do we ramp up new cross-functional teams that don't have a shared sense of process or methodology? But the mandate is there, design a holistic experience seamlessly spanning the whole customer journey. How do you design this journey? One where each moment your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing? In this talk, I'll focus on the touchpoint—where customers connect with your product or service. I'll discuss how to orchestrate these moments across the end-user's journey.
Embracing the Inevitable: Experience Design in an Agile WorldTWG
How can designers harness the awesome power of Agile to improve their workflow and work more effectively to build digital products as part of a team? Whether your exposure to Agile methodology is just beginning or you’re already an Agile evangelist, this presentation will arm you with killer tips for developing digital projects right alongside Agile-loving developers and project managers. Grab insights into using tools such as InVision App and custom-built software, like TWG’s AlmostScrum, to improve cross-disciplinary collaboration, and find out why experience design in an Agile world really is inevitable.
These are the slides for a design thinking overview I gave to newly-onboarded developers at IBM. This is part of a larger session kicking off a six-month project where attendees will deliver user research, a set of hills and a prototype to key stakeholders looking for solutions to real problems. I used the example of helping Austin housing authorities fix the affordable housing problem that faces low-income families.
Conversation, Cadence & Culture: recipes to inspire collaborative teams. Print-your-own recipe cards from workshop at http://leanuxnyc.co/nyc/ April 12, 2013.
Print two sided on 8x5"x11" card stock. Cut in four pieces. Produces two sets of six cards. Keep one, share one with a friend!
Print-your-own UX activity recipe cards. The set includes:
- Opportunity Statement
- Persona 4x4
- Six-Up
- Project Brief
- Customer Conversations
- Wireframe Walkthrough
Instructions: Print two sided on 8x5"x11" card stock. Cut in four pieces. Produces two sets of six cards. Keep one, share one with a friend!
You can find template worksheets for the opportunity statement and persona 4x4 at bit.ly/uxl-worksheets
These materials are part of the "The Collaborative UX Designer's Toolkit" workshop presented at UX London, May 30 2014.
http://2014.uxlondon.com/speakers/lane/#workshop
This is a full day workshop on applying Agile thinking to UX practice and integrating UX into Agile projects. The workshop is part of the Rosenfeld Media workshop series.
User Story Mapping for Minimum Lovable Productsuxpin
You'll learn:
How to visualize user needs instead of product features
How to make better decisions when prioritizing a UX backlog
How to align sprints with UX strategy
In this tutorial for experienced practitioners you will learn how to manage work and make great experiences one sprint at a time. We'll look at common Agile methodologies such as Scrum and Kanban and what opportunities and risks are inherent for UX teams. We will look at team makeup, balancing longer-term research with production needs and strategies for making the most of design spikes. We'll also go through the pros and cons of a Sprint Zero and alternatives. We'll look at how Lean Startup practices are changing business development, and how your UX skills can be a key part in making that successful. Participants will come away with the tools they need to be successful in their Agile/Lean environment
Tell Me What You Do: How Storytelling Makes You a Better DesignerMary Wharmby
As design asks for a larger seat at the table and works to foster a culture of customer-centered design-thinking, we must better communicate our process and value to others who don't understand this mysterious power of UX. Storytelling is a great way to do that.
Despite the fact that we talk a lot about story in UX, we have trouble putting it into practice, especially our own stories.
This talk recasts our design process as story, making it more impactful and relatable to others. We discuss the uses of story in UX, provide a visual map of the UX story framework (UXStoryWheel), and demonstrate a few simple story patterns.
What is a Minimum Viable Product? How does it relate to and impact UX practice? And what are some strategies we can apply in designing them. MVPs are, in my view, core to an effective Agile/Lean UX practice, and in this talk I offer an introduction to what an MVP is and provide some strategies for how to go about designing an effective MVP. I gave this talk at IA Konferenz 2013 in Berlin. It's an updated version of a talk I gave at Hackers & Founders in Barcelona in 2012.
User-centered UX: Bringing the User into the Design ProcessDave Cooksey
During every design project, everyone involved loves to talk about users. But how often are users actually involved in the design process? In this presentation, we look at practical steps for involving users in the design process and how to employ tried and true user-centric techniques to inform and evaluate our designs.
This deck is from the sketchnote workshop part of the "Let's Sketch Tech" online meetup. Sketch-noting instruction was followed by the lightning talk, "Why AI Thinks You’re a Toaster (and Why You Should Care)" by IBM Watson engagement lead, B Cavello. After a short round of post-noting, we had an online gallery to share the work. Check the Tagboard at https://tagboard.com/letssketchtoaster/473159 for the work.
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
Here are the slides from the UX Portfolio Workshop I did at exploreUX on 4/22/14. The workshop was part presentation and part activities to get participants in the right mindset for creating their UX portfolios.
The slides go into the specifics on:
• What to put in your UX portfolio
• How to figure out what (of your stuff) to include
• How to add what you’re missing
• What tools and resources to use in building it
• What’s a good (and bad) portfolio
"What if this thing was magic?" The web is touching everyday objects now, and designing for the internet of things means blessing everyday objects, places, even people with extraordinary abilities—requiring designers, too, to break with the ordinary. Designing for this new medium is less a challenge of technology than imagination. Sharing a rich trove of examples, designer and author Josh Clark explores the new experiences that are possible when ANYTHING can be an interface.
The digital manipulation of physical objects (and vice versa) effectively turns all of us into wizards. Sling content between devices, bring objects to life from a distance, weave "spells" by combining speech and gesture. But magic doesn't have to be otherworldly; the UX of connected devices should build on the natural physical interactions we have everyday with the world around us. This new UX must bend technology to the way we live our lives, not the reverse. Explore the values and design principles that amplify our humanity, not just our superpowers.
Orchestrating Touchpoints - From Business to Buttons 2014Chris Risdon
As services become more interconnected across channels and devices—and more importantly across time and space—it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your product or service. Whether it’s an expanding digital product ecosystem, a cross-channel retail experience, or a complex, intangible service experience -- how do we design experiences that unfold over time and through changing contexts? How do we ramp up new cross-functional teams that don't have a shared sense of process or methodology? But the mandate is there, design a holistic experience seamlessly spanning the whole customer journey. How do you design this journey? One where each moment your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing? In this talk, I'll focus on the touchpoint—where customers connect with your product or service. I'll discuss how to orchestrate these moments across the end-user's journey.
Sketchnotes-SF Meetup :: Round 24 :: People & Faces [Tue May 17, 2016] Kate Rutter
Deck from the Sketchnotes-SF meetup in May at Tangible UX. [http://tangible-ux.com/]. We practiced people, scenarios and faces. We started with a quick warm-up, then jumped into rapid practice, sketching from word prompts and photo prompts. We shared work at a collaborative critique and learned a lot from each other. The evening wrapped up with links to resources to explore.
Details on the meetup at: https://www.meetup.com/Sketchnotes-SF/events/231049667/
Design Patterns for Fantabulous Collaborations [UX London, April 2011]Kate Rutter
How do you pull together a set of coherent activities to inspire a group to work collectively? Pulling from the creative practice at Adaptive Path and research on participatory design techniques, this workshop covers design patterns for choreographing group work: identifying objectives, setting directions, curating collaborative activities and capturing meaningful outputs.
Top 6 ways developers mess up on User Experience (and how to avoid them) [SF ...Kate Rutter
Oh those pesky UI problems! Sadly, only a few are easily answerable. This talk does that and then frames two important underlying beliefs that impact how developers and designers can get the most of of UX by teasing apart UX and UI (they are *so* not the same thing!) and by broadening the perspective on what makes great products (not just great code.)
Marco Steinberg of Helsinki Design Lab makes the case for adopting a strategic design approach in the public sector to address Dublin's challenges. Speaking at a workshop in Dublin City Council as part of PIVOT Dublin's Designing Growth #designgrowth event for Design Week 2013
From Cold-Sweat Questions to Hot Validated Learning [Founder Institute SF, No...Kate Rutter
If you're an entrepreneur, you face cold-sweat questions...you know, the ones that are hard to answer and that scare the crap out of you. Customer Development is a key approach to answering these questions. This talk introduces the basics and provides simple guidelines help you have effective early interviews (problem interviews) so you can design a product that people want, need and will love to buy.
Sketchnotes-SF Meetup :: Round 11 [Mon Oct 13, 2014]Kate Rutter
Deck from the Sketchnotes-SF meetup, in October 2014 at Tradecraft [http://tradecrafted.com]. We practiced sketchnoting skills and talked through the resulting work. We started with warm-ups and rapid rounds, then jumped into sketchnoting a short TED talk. Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/211909142/
Deck from the Sketchnotes-SF meetup, in July at Neo [http://www.neo.com/]. We practiced sketchnoting skills and talked through the resulting work. We started with warm-ups and rapid rounds, then jumped into sketchnoting a short TED talk.
Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/222798496/
Notebook Neophyte to Whiteboard Warrior [d.school Pop-up Class, Oct 25 + Nov ...Kate Rutter
Deck from the Pop-up Class at the Stanford d.school in Fall 2014. Co-led with the fabulous Molly Wilson (@mollylclare). We developed a graphic vocabulary and practiced visual notes through sketchnoting a short TED talk, then folks paired up and sketched verbal descriptions and stories. Details on the workshop at: http://www.whiteboardwarrior.org.
Deck from the Sketchnotes-SF meetup, in August at Neo [http://www.neo.com/]. We discussed what makes an *awesomenote*, then had 3 rounds of capture and iteration of a short TED talk. Lots of intentional learning and rapid improvement. Woot.
Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/223975449/
The Opportunity Map is a process to identify successful areas of market penetration and potential untapped areas for market expansion. When well executed, it defines the perfect basis for a good Strategic Plan.
The Opportunity Map consists on the following:
•Market Map: The Market Map is a study of various market conditions that is plotted on a map to identify gaps between the current business of the company, and the total potential that the market offers. In our example we match ‘macro’ information of market size from databases and ‘micro’ information coming from the internal resources of the company.
•Opportunity Gap:Analysis of the information coming from the Market Map, that is compared with the current business segmented by product type and category, and defined by each indivualcustomer (current and prospect).
•Business Model:Theopportunitiesidentifiedare filteredand definedin detail, supportedbya financialcase withinformationaboutsales, volumes, margins, investmentsand returnof theinvestment
Neither the model, nor the information contained in the following templates belongs to any Company
Sketchnotes-SF Meetup :: Round 19 :: Down & Dirty Lettering [Tue Jun 16, 2015]Kate Rutter
Deck from the Sketchnotes-SF meetup in June at Neo [http://neo.com/]. We practiced lettering, using our natural writing styles to explore and expand our lettermaking abilities. We started with a quick warm-up, then jumped into rapid practice, sharing work and getting inspired by peers at each stage. Then we jumped into a TED talk to practice capturing words in context. The evening wrapped up with links to resources to explore.
Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/222798434/
Deck from the Sketchnotes-SF meetup in April at Neo [http://neo.com/]. We practiced people, scenarios and faces. We started with a quick warm-up, then jumped into rapid practice, sketching from word prompts and photo prompts. We shared work at a collaborative critique and learned a lot from each other. The evening wrapped up with links to resources to explore.
Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/221860010/
Design a passion project in three hours using Lean Start-up methodsKate Rutter
Inside you there is a secret product idea...some problem you are just itching to solve. Yet it falls prey to that deadly statement: “Someday, when I have more time...”
In this action-packed 180 minutes, UX London participants got their ideas out and into the world. Using Lean Startup principles and these fun and rapid methods, they created a coherent, lo-fi product concept and got peer feedback on it. From identifying the problem it solves for people and understanding the role it plays in customers’ lives to identifying a key metric to indicate traction, they explored the idea in full. They wrapped up with practical, actionable (and simple!) next steps to propel the ideas forward.
Lean + UX = Awesome (and UX is not UI) [Growtalks, Aug 22 2012, Vancouver]Kate Rutter
Lean Startup and UX work together like gangbusters. To get the most out of this lovefest, it's important that you realize UX and UI are not the same. This talk walks through why.
Inside you there is a secret product idea...some problem you are just itching to solve. Yet it falls prey to that deadly statement: “Someday, when I have more time...”
In this action-packed 180 minutes, UX Lisbon participants got their ideas out and into the world. Using Lean Startup principles and these fun and rapid methods, they created a coherent, lo-fi product concept and got peer feedback on it. From identifying the problem it solves for people and understanding the role it plays in customers’ lives to identifying a key metric to indicate traction, they explored the idea in full. They wrapped up with practical, actionable (and simple!) next steps to propel the ideas forward.
Make Your Stick Figures Work Harder: The 3 C's of SketchingJason Ulaszek
Presented at Sketch Camp Chicago on November 2, 2013.
Look inside a designer's toolkit and you'll likely find a broadly defined exercise called sketching. It's an exercise that can turn napkins, flip charts, whiteboards and 6-up templates into valuable assets containing everything from direction of business models to mobile app experiences. While a sketching exercise might produce an artifact seemingly simple to the uninitiated, great designers know the exercise requires design itself. By purposefully designing the exercise around the "3 C's" - communication, context and collaboration - we can increase participation and engagement by both design team members and stakeholders. In this session you'll learn about these three factors that are key to consider in planning and facilitating a sketching exercise. You'll also walk away with a handful of tips and tricks to try on your next project.
Have you seen those beautiful websites that you can't use? Or the super-cool ones that make it hard to actually accomplish your tasks? There's a better way. Duane Degler joined the DC Web Mavens to cover the landscape of understanding goals, users, tasks, content, and, particularly, context.
E-learning and instructional design toolboxDavid Swaddle
What tools do people use to put together great training and eLearning?
11 presenters discussed 14 tools that they use to plan, design and build great training - face-to-face, blended and eLearning. They steered clear of the 'usual suspects' and introduced people to some niche tools they may not have come across before.
David Swaddle capped the evening off by quickly explaining additional tools that Sydney based learning professionals were relatively unaware of.
If you want to find some new tools to spice up your training, then take 10 minutes to have a look. Even better, join the MeetUp group (if you're in Sydney) and join us in person.
A presentation I gave at the UK UXPA (@ukuxpa) #LeanUX event in October 2014 in London.
This talk was a variation of my Rapid Product Design talk. I've added a few reflections on my experiences of trying to implement Lean UX principles in a new organisation. I took inspiration from Bill Scott's Lean UX Anti-Patterns to explain some of the problems we encountered.
The other speakers were:
Adrian Howard (@adrianh) from Quietstars who spoke about Lean Persona: http://www.slideshare.net/adrianh/lean-persona
Andrew Godfrey (@tweet_godfrey) from Foolproof who spoke about adapting a Lean UX process and using Lean UX principles in an agency environment, with clients.
(PROJEKTURA) lean and agile for corporation @Cotrugli MBARatko Mutavdzic
Great time and hopefully presentation on COTRUGLI MBA @Zagreb about Lean and Agile to packed crowd of MBA students. As you can imagine, number of questions later :)
Maya Bruck's talk from Future Insights Live 2014 in Las Vegas: "Collaborative workflows can dramatically increase the efficiency and quality of the final product. Learn how to engage clients and the full breadth of your team from the beginning of the process, so that research, sketching, prototyping and beyond become a collaborative effort."
Miss her talk? Join us at a future show: www.futureofwebdesign.com. Sign up for our newsletter at futureinsights.com and get 15% off your next conference.
A 45min workshop sponsored by General Assembly Boston at the 2015 BostInno State of Innovation conference
The presentation discusses factors that naturally occur as a product startup grows and how the user experience design process offers a path to continued success.
http://www.generalassemb.ly/boston
http://bostonstateofinnovation.com
A big thanks to @johnmaeda of @kpcb whose "Design in Tech" deck was an inspiration in creating this. Check it out here: http://www.slideshare.net/kleinerperkins/design-in-tech-report-2015
UX design for Mobile (Appsterdam Guru Session)Ruben Bos
Blog by my friends from ViCompany who attended the workshop:
http://blog.vicompany.nl/ux-workshop-for-mobile-apps
Description of the workshop by the organisation:
Appsterdam is a non-profit community of App makers improving craftsmanship, quality, diversity, cooperation, and professionalism in the development community, and making Amsterdam a capital city of App development.
Appsterdam Guru Sessions are informal, very hands-on workshops to share a technology or a technique. Explanation from your peers, open discussion and practical experience are key to these sessions.
On March 14, Appsterdam and BNO will come together to give the third of a series of hands-on sessions created for designers, from any discipline, who are interested in developing an expertise in the design of Apps for mobile devices.
Our guru for the session is Ruben Bos of Mangrove, who will lead a deep-dive into designing strong User Experience (UX) for mobile Apps. At Mangrove he worked on apps like Txxi, BOVAG and Ministry of Defense. In this session he will explain UX techniques and best practices, largely based on lessons learned from years of web development.
This session is primarily targeted at Graphic and Web Designers to learn UX design for mobile, but Developers and Interaction Designers who want to improve their UX skills are also welcome. Be prepared to get your hands dirty as the workshop will be largely paper and marker based.
Knowing that a problem exists is one thing. Knowing how to solve it efficiently and cost-effectively is another. Discover the core foundational requirements in UX and Design Thinking that are vital to the success of an application that gets optimal buy-in from your users. If you're looking to optimize data visualizations, dashboards, and reports for effective communication of key business metrics, this will put you on the right track.
Want to unlock the full potential of your design team? Need to understand how interaction, animation, and visual elements combine to shape an experience for your users? In this session, you will gain insight into using prototypes to scale your design process and foster a deeper understanding of your user’s needs. You’ll learn how prototypes can help you build a shared understanding of your idea, validate your design thinking, and communicate your vision to users and stakeholders alike.
UX design as a cross functional, agile collaborationEmi Kwon
Shared at Mercari Women in Tech event on 13 May
(https://www.meetup.com/ja-JP/MercariDev/events/277084577/ )
A ground-breaking product concept, top-tier engineers and product designers, good budget and timeline....Does it guarantee a successful delivery of a user-centric design? Without robust cross-functional collaboration in place however, a UX design project can easily lose its focus and vision for delivering a customer-centric solution. This visual story-telling illustrates how cross-functional teamwork is vital to bringing out user-centric design and how Design Thinking can provide a much-needed platform for robust design collaboration.
Materials from "The Collaborative UX Designer's Toolkit" workshop presented at UX London, May 30 2014. http://2014.uxlondon.com/speakers/lane/#workshop
You can find the opportunity statement and persona 4x4 worksheets at bit.ly/uxl-worksheets, and the set of six UX Recipe Cards at bit.ly/ux-recipe
Building immersive experiences: Usability you can really useX.commerce
Combine the finer points of design with existing development know-how to craft user experiences for multiple platforms. Work through a real-life design challenge and apply design principles, patterns, and a proven process to create an immersive experience. This is an interactive workshop to jump start your next project.
Similar to Rapid Design & Experimentation for User-Centered Products :: UX Days Tokyo [April 2015} (20)
Chunky Learning on Slender Timelines [ITX Beyond the Pixels, Portland OR 2019]Kate Rutter
The UX field continues to evolve, and the tools and skills we need to perform our jobs with it. Seasoned professionals are often strapped for time and struggle to incorporate learning new skills into their schedules, while early-career teammates may have knowledge of the latest and greatest but lack overall experience and take time to onboard. Where can we find a sweet spot that allows teams to grow their skills and experiences together?
In this conference talk, Kate shares a model for creating a culture of continuous learning in companies, discusses leading a successful UX adult learning program based on a framework of how people learn, and give concrete examples of learning tools you can apply immediately in your organization.
Escaping the Stagnation Sandpit: Building a Continuous Learning Team [UX Lisb...Kate Rutter
For a business to thrive, it must find and retain strong UX talent that creates customer-centered products and services. Most professionals don’t have time to continually expand their knowledge of new technologies and tools, but their work relies on this currency. How can we stay up-to-date in a world constantly in flux?
This talk explores techniques to build a culture of continuous learning in the workplace for new and seasoned professionals who want to stay current on emerging tools and avoid stagnation. Learn techniques that UX teams can use to be agile and resilient in the face of ever-evolving technologies.
Sketchapalooza [UX Week 2018, August 2018]Kate Rutter
In this workshop at UX Week 2018, participants got hands-on with pen and paper to unleash the power of sketching. From design research to ideation to prioritization to communicating design directions, imagery and hand-created artifacts are effective ways to dramatically improve ideas and increase understanding and stakeholder buy-in.
We surveyed the low-fidelity sketching landscape, exploring practices like graphic recording, sketchnoting, urban sketching, lettering, scenario sketching and sketching screens & UI. And we got hands-on to develop and enhance our visual vocabulary and practiced sketching to think vs. sketching to communicate. (Spoiler: they are not the same thing.)
What topics were covered?
* When and why to sketch
* How sketching amplifies and improves UX work
* A summary of practices and methods, including graphic recording, sketchnoting, observational sketching, symbolic sketching, scenarios, storyboards, interfaces and flows.
* The tools of the trade and when/how to use them
* Sketching basics and tricks to work fast and accurately
* Sketching to think vs. sketching to communicate
* How to match the right level of fidelity for the right level of feedback
* Collaborative sketching and group participation
Informative Architecture [World IA Day 2017, San Francisco]Kate Rutter
Talk given at World IA Day, 2017 in San Francisco. Recent years have been a whirlwind for user experience design, and IA has ridden shotgun all the way. With the proliferation of digital products, smart devices, and inventive technologies that both produce and consume information, we have our work cut out for us. But maybe we've lost sight of the fundamentals that form the foundations of our work? In this talk, we'll reconnect with the core principles and practices needed for IA to flourish in the years ahead.
Escaping the Stagnation Sandpit - A culture of Continuous Learning [UX Immers...Kate Rutter
~ Grow the Skills of Both New and Seasoned Professionals
For a business to thrive, it must find and retain strong UX talent that creates customer-centered products and services. Most professionals don’t have time to continually expand their knowledge of new technologies and tools, but their work relies on this currency. How can we stay up-to-date in a world constantly in flux?
This talk explores techniques to build a culture of continuous learning in the workplace for new and seasoned professionals who want to stay current on emerging tools and avoid stagnation. Learn techniques that UX teams can use to be agile and resilient in the face of ever-evolving technologies.
Finding the Narrative in Numbers: Making the Most of Metrics [UX Immersion 2...Kate Rutter
This talk explores how metrics are used to shape and influence product design work. It covers the power of storytelling and narrative in design, personal expression, how to avoid “vanity” metrics, and identifying measures of behavioral actions that are relevant to your work.
Deck from the Sketchnotes-SF meetup in May at Neo [http://neo.com/]. We practiced visualizing 1-to-1 conversation.We started with a quick warm-up, then jumped into rapid practice, visually explaining something to someone else, and then visually capturing something being explained to you by someone else. A high point was seeing the fabulous work from the "sketch your day" warm-up activity. We shared work at a collaborative critique and learned a lot from each other. The evening wrapped up with links to resources to explore.
Special Shoutout to @MollyClare who was the co-creator of the "talk & listen" activity, and who is pioneering visual notetaking at WhiteboardWarrior.org (http://whiteboardwarrior.org).
Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/222692847/
Sketchnotes-SF Meetup :: Round 15 [Mon Feb 09, 2015]Kate Rutter
Deck from the Sketchnotes-SF meetup, in February at Neo [http://www.neo.com/]. We practiced sketchnoting skills and talked through the resulting work. We started with warm-ups and rapid rounds, then jumped into sketchnoting a short TED talk. Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/220135276/
Sketchnotes-SF Meetup :: Round 14 [Mon Jan 12, 2015]Kate Rutter
Deck from the Sketchnotes-SF meetup, in December 2014 at Neo [http://www.neo.com/]. We practiced sketchnoting skills and talked through the resulting work. We started with warm-ups and rapid rounds, then jumped into sketchnoting a short TED talk. Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/219526214/
Sketchnotes-SF Meetup :: Round 13 [Tue Dec 02, 2014]Kate Rutter
Deck from the Sketchnotes-SF meetup, in December 2014 at Neo [http://www.neo.com/]. We practiced sketchnoting skills and talked through the resulting work. We started with warm-ups and rapid rounds, then jumped into sketchnoting a short TED talk. Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/211909712/
Sketchnotes-SF Meetup :: Round 12 [Mon Nov 04, 2014]Kate Rutter
Deck from the Sketchnotes-SF meetup, in October 2014 at Neo [http://www.neo.com/]. We practiced sketchnoting skills and talked through the resulting work. We started with warm-ups and rapid rounds, then jumped into sketchnoting a short TED talk. Details on the meetup at: http://www.meetup.com/Sketchnotes-SF/events/211909542/
The Power of Visual Notetaking :: XYC @Singularityu [Tue Jul 9, 2014]Kate Rutter
Visual note-taking is a powerful tool for design professionals who want to capture ideas and communicate them effectively. Known as sketchnoting or graphic recording, this practical technique enables you to capture key points of an idea, recall content and take action on new learnings. Whether used as a personal tool or as a facilitation method for group collaboration, visual notes are a powerful way to create memorable, engaging info summaries.
In this hands-on workshop, participants in the XYC youth summer program developed a visual vocabulary of images of things and concepts, learned simple lettering techniques, and got familiar with structuring information into common layout patterns. Then they brought it all together by capturing visual notes in real time from video, and got feedback and inspiration in a group critique.
If you're new to visual notetaking, this is a fun and fast way to get started. If you're a seasoned sketcher or visual note-taker, you can review this deck to advance your practice.
The Power of Visual Notetaking :: SF Design Week, General Assembly [Tue Jun 1...Kate Rutter
Visual note-taking is a powerful tool for design professionals who want to capture ideas and communicate them effectively. Known as sketchnoting or graphic recording, this practical technique enables you to capture key points of an idea, recall content and take action on new learnings. Whether used as a personal tool or as a facilitation method for group collaboration, visual notes are a powerful way to create memorable, engaging info summaries.
In this hands-on workshop, participants developed a visual vocabulary of images of things and concepts, learned simple lettering techniques, and got familiar with structuring information into common layout patterns. Then they brought it all together by capturing visual notes in real time from video, and got feedback and inspiration in a group critique.
If you're new to visual notetaking, this is a fun and fast way to get started. If you're a seasoned sketcher or visual note-taker, you can review this deck to advance your practice.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
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Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Top 5 Indian Style Modular Kitchen DesignsFinzo Kitchens
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White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Rapid Design & Experimentation for User-Centered Products :: UX Days Tokyo [April 2015}
1. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Rapid Design &
Experimentation for
User-Centered Products
April 2015 | Kate Rutter | @katerutter
2. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Hello!
@katerutter
tweet-friendly
3. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
4. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
3 big trends
✓Cycle time is getting faster
✓UX design moving from
implementation to envisioning
new value
✓UX design is a team sport
5. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Trend 1
✓Cycle time is getting faster
6. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
risk
timeDefine
The old way
Design
Develop
Release
via @seriouslynow
7. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
risk
timeDefine
a better old way
Design
Develop
Release
via @seriouslynow
8. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
risk
time
A different way
via @seriouslynow
9. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
BUILD
MEASURE
LEARN
More cycles in less time
reduces risk.
faster!
10. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Trend 2
✓UX design moving from
implementation to envisioning
new value
11. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
12. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Features
Users
Uses
Product
Needs
via @luxrco
sketches,
prototypes,
wireframes
pixels
UI
Company
Purpose
Your vision & ideas
UX is a stack
13. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Trend 3
✓UX design is a team sport.
what we
say blah
blah blah
blah blah blah
blah blah
what they hear
14. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
UX designers invent a lot...
wireframes
design studio
sketchboards
sprints
task flows
UI sketches
prototypes
task models
personas
affinity diagrams
content strategy
content strategy journey maps
storyboardscluster diagrams
conceptual models
Content models
Empathy maps
Experience maps
Mental models
Process diagrams
Scenario maps
Scenarios
Sitemaps
Style guides
System maps
Task grids
Usability reports
User journeys
User story maps
user stories
metadata schema
design stories
* and much, much more...
15. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
UX designers invent a lot...
wireframes
design studio
sketchboards
sprints
task flows
UI sketches
prototypes
task models
personas
affinity diagrams
content strategy
content strategy journey maps
storyboardscluster diagrams
conceptual models
Content models
Empathy maps
Experience maps
Mental models
Process diagrams
Scenario maps
Scenarios
Sitemaps
Style guides
System maps
Task grids
Usability reports
User journeys
User story maps
user stories
metadata schema
design stories
* and much, much more...
16. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
What this means
✓Design & ship smaller & faster
✓Explore new ideas faster
✓Collaborate across many
roles & disciplines faster
17. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How can we work...
✓faster
✓simpler
✓together
18. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Ways to
Design Faster512
19. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
9
simple
methods
Sketch people
Flows
Dump 2x2 sort
Dot-vote
Timebox
Quiet read
Work at the wall
Sketch UI
20. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
5
simple
tools
21. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
22. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
Simple materials
23. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
✓ You can draw a picture of a person in
4 simple steps...
Star people
1 2 3 4
24. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
✓ Use simple shapes show context.
25. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
✓ With only 2 parts of the face, you can
get a range of emotions.
Expressions Matrix
9 circles
add eyes
3 mouths
2 kinds of
eyebrows
9 emotions!
26. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
✓ A talk bubble makes the picture clear.
27. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs funvia @glaves
28. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs funVia Alexa Andrzejewski
Foodspotting
29. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs fun
30. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
✓Stay focused on
the human
experience
✓Generate many
ideas quickly
✓Itʼs funhttp://bit.ly/sketchingpeople
Video examples here:
31. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
How...
By sketching a quick
picture and describing
it with just a short
phrase, you can come
up with many human-
centered ideas quickly.
Why...
Use when...
✓ Get a sharpie and white
paper.
✓ Use the 4-step Star
Person technique to
quickly sketch a person.
✓ Use the Expressions
Matrix to show the
emotion they are having.
✓ Use basic shapes (to put
the person in a context or
environment.
✓ Add a text or thought
bubble to show their
words or thinking.
✓ Add a 1-line sentence
describing the scenario.
Sketching is fast. It
activates many parts of
the brain: pictures, words,
hand-eye coordination.
You get more and better
ideas from you and your
team.
You need to show the
human experience of
your product.
With some simple tips,
anyone can sketch a
picture of a person in an
experience.
32. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
✓Rapidly work out
an idea
✓Generate many
ideas quickly
✓Validate ideas
with others
33. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
✓Rapidly work out
an idea
✓Generate many
ideas quickly
✓Validate ideas
with others
Via Adaptive Path
34. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
✓Rapidly work out
an idea
✓Generate many
ideas quickly
✓Validate ideas
with others
Via Adaptive Path
35. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
✓Rapidly work out
an idea
✓Generate many
ideas quickly
✓Validate ideas
with others
Via Adaptive Path
36. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
✓Rapidly work out
an idea
✓Generate many
ideas quickly
✓Validate ideas
with others
37. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
✓Rapidly work out
an idea
✓Generate many
ideas quickly
✓Validate ideas
with others
38. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...
Why...
Use when...Sketch UI
By sketching multiple
UI ideas fast, you force
ideas out of your head
so that you can get
feedback on them
quickly.
Sketching is fast. You can
explore many more ideas
quickly.
Keeping it low-fidelity puts
the focus on the idea, not
on the “polished” details.
Exploring ideas for
interface and interactions.
Annotations provide
clarity and reduce the
time spent explaining the
ideas.
✓ Get a sharpie and white
paper and draw an outline of
a screen (web or mobile.)
✓ Add items that could be on
the interface: Text, buttons,
image boxes, navigation.
✓ Make notes in the margins
to describe the item or how
it functions.
✓ Use heavier lines for more
focus (contrast draws the
eye).
✓ Add yellow highlights to
identify the most important
parts.
39. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
40. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
Storyboards
Via Brandon Schauer
41. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
Via Adaptive Path
Storyboards
42. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
Via https://wordsofasuperheroine.wordpress.com/tag/airbnb/
Storyboards
43. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
UI flows
Via Adaptive Path
44. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
UI flows
Via Adaptive Path
45. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
UI flows
Via @glaves
46. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
✓Quickly connect
ideas into a story
✓Prototype
interactions
✓Identify & fill gaps
Showing action
Via @glaves
47. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...Why...
Use when...
✓ Arrange items (people
sketches, UI sketches,
stickynotes) in a sequence.
✓ Connect the parts with
arrows if needed.
✓ Rearrange the order of
items to identify new and
different stories.
✓ Identify and fill any gaps in
the sequence.
✓ Document the flow with a
photo or revised digital
image.
Flows
Putting multiple
pictures together can
tell a very detailed story
very quickly.
Seeing how things
connect helps you
optimize a sequence of
events, shows
dependencies, and
prevents isolated ideas.
Communicating a series
of things that happen in
order or over time.
Helps identify logic gaps,
and shows how multiple
ideas form a coherent
narrative.
48. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Externalize thinking
✓Quickly generate
many different
ideas
✓Push past the
basics
Dump
This is an all-purpose
way to get information
out of your head, so
that you can organize it
and make decisions.
49. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Externalize thinking
✓Quickly generate
many different
ideas
✓Push past the
basics
Dump
This is an all-purpose
way to get information
out of your head, so
that you can organize it
and make decisions.
~ Linus Pauling
Nobel Prize-winning Biochemist
If you want to have
good ideas you must
have many ideas.
50. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Externalize thinking
✓Quickly generate
many different
ideas
✓Push past the
basics
Dump
This is an all-purpose
way to get information
out of your head, so
that you can organize it
and make decisions.
Storyboards
51. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Externalize thinking
✓Quickly generate
many different
ideas
✓Push past the
basics
Dump
This is an all-purpose
way to get information
out of your head, so
that you can organize it
and make decisions.
Storyboards
52. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Externalize thinking
✓Quickly generate
many different
ideas
✓Push past the
basics
Dump
This is an all-purpose
way to get information
out of your head, so
that you can organize it
and make decisions.
Via Adaptive Path
53. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...
Why...
Use when...Dump
This is an all-purpose
way to get information
out of your head, so
that you can organize it
and make decisions.
✓ “Dump” the items by writing
one item per stickynote, or
making one sketch per idea.
✓ If youʼre doing this as a
team, each person makes
their own set of ideas.
✓ Keep generating ideas until
you have at least 10. Force
yourself to get to 10+ ideas.
✓ Donʼt overthink it; if you have
an idea, write it down. Donʼt
judge it (that comes later.)
✓ Use Sharpies so that the
ideas are easy to see at an
arms length, and stay
concise & simple.
Gets all the ideas out of
your head very quickly.
Kills the censor! Opens
up the generative part
of your brain.
Coming up with ideas,
exploring many options,
or when the ideas in
your head are messy
and freaking you out.
Works great in a team.
54. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
55. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Simple materials
56. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
StoryboardsSet up your 2x2
✓ Decide on 2 sets of parameters
Common pairs:
Important Less important
Urgent!! ! ! ! Less urgent
Easy!! ! ! ! ! Hard
High value!! ! ! Low value
Self! ! ! ! ! ! ! Delegate
57. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Storyboards✓ Make a big + on the wall with tape
58. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Storyboards✓ Label the end points. Put the optimal
ones on the top and right.
Easy
Hard
UrgentLess
Urgent
59. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Storyboards✓ Place your items (stickies, sketches)
Easy
Hard
UrgentLess
Urgent
60. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Storyboards✓ Step back and review
Easy
Hard
UrgentLess
Urgent
Do these first
Donʼt do
these at all!
Prioritize or
reconsider
Prioritize or
reconsider
61. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Storyboards✓ Bonus: stack-rank!
Easy
Urgent
62. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
Storyboards
63. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Set simple criteria
for decision-making
✓Organize lots of
ideas quickly
✓Easily find top
picks
2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
64. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...
Why...
Use when...2x2 sort
A quick technique for
sorting many items
based on simple
criteria.
✓ Make a + on the wall or table
with tape (blue tape works
great.)
✓ Decide on 2 sets of parameters
and label the axes: each end
point should be two related
opposites. Put the most
optimal quadrant on the upper-
right.
✓ Plot all the ideas (sketches,
stickies), placing them in the
appropriate quadrant. Stack
duplicates.
✓ Force decisions: at least 1/2
the ideas should be below the
horizontal axis.
✓ Focus on the optimal quadrant,
and order the ideas (stack-
rank.)
Each quadrant allows
you to make batch
decisions about which
items to pursue.
Focuses the discussion
on the important ideas.
There are lots of ideas
to prioritize and decide
on.
Use as a team when
there is agreement on
the important
parameters.
65. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Everyone gets a
voice
✓Clearly shows items
with most support
✓Make decisions very
quickly
Dot-vote
A technique that allows
you to pick top options
and quickly see
(without discussion)
which ideas have the
most agreement.
66. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Everyone gets a
voice
✓Clearly shows items
with most support
✓Make decisions very
quickly
Dot-vote
A technique that allows
you to pick top options
and quickly see
(without discussion)
which ideas have the
most agreement.
Simple materials
+ a bunch of ideas
67. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Everyone gets a
voice
✓Clearly shows items
with most support
✓Make decisions very
quickly
Dot-vote
A technique that allows
you to pick top options
and quickly see
(without discussion)
which ideas have the
most agreement.
StoryboardsHow it works
68. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Everyone gets a
voice
✓Clearly shows items
with most support
✓Make decisions very
quickly
Dot-vote
A technique that allows
you to pick top options
and quickly see
(without discussion)
which ideas have the
most agreement.
Storyboards
69. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓Everyone gets a
voice
✓Clearly shows items
with most support
✓Make decisions very
quickly
Dot-vote
A technique that allows
you to pick top options
and quickly see
(without discussion)
which ideas have the
most agreement.
Via http://www.gamestorming.com/core-games/dot-voting/
70. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...
Why...
Use when...Dot-vote
A technique that allows
you to pick top options
and quickly see
(without discussion)
which ideas have the
most agreement.
✓ Everyone gets a set
number of dots (3-4 is
usually sufficient.)
✓ Each person places their
dots on the items they feel
have the most merit. You
can put more than one dot
on an item.
✓ After voting, everyone can
clearly see the items with
the most dots; these are
the top items.
✓ If you donʼt have dots
handy, use colored
markers to make the dots.
Having multiple votes
relieves the anxiety of
picking only one choice.
Helps everyone see
natural agreement.
There are multiple
options and you need to
pick the best ones to
pursue.
This method can be used
solo, but works best in a
group.
71. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Break down complex
tasks into small chunks
✓ Deadlines =
hyperfocus!
✓ Immediate feedback
improves your time
management skills
Timebox
A short, set period of
time for fast-focused
work.
72. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Break down complex
tasks into small chunks
✓ Deadlines =
hyperfocus!
✓ Immediate feedback
improves your time
management skills
Timebox
A short, set period of
time for fast-focused
work.
focus
Focus
FOCUS!
(with short,
task-oriented
outcomes)
73. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Break down complex
tasks into small chunks
✓ Deadlines =
hyperfocus!
✓ Immediate feedback
improves your time
management skills
Timebox
A short, set period of
time for fast-focused
work.
Storyboards
✓ 25 minute focus time
✓ 5 minute break
✓ longer break every 4 pomodoros
Via http://pomodorotechnique.com/
74. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Break down complex
tasks into small chunks
✓ Deadlines =
hyperfocus!
✓ Immediate feedback
improves your time
management skills
Timebox
A short, set period of
time for fast-focused
work.
✓ Write down one simple thing to get done
✓ 10 minute focus time
✓ 2 minute check-in: did you finish?
✓ Set the next goal & repeat
1 small
thing
Personal version
75. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...Why...
Use when...Timebox
A short, set period of
time for fast-focused
work.
✓ Pick a task to accomplish.
✓ Pick a time span. For
generating ideas, 10-20
minutes is a good amount.
Shorter is better.
✓ Jot down a specific,
discrete item you want to
complete during the
timebox.
✓ Set a timer and focus on
completing the task.
✓ When the timer rings...did
you finish the item? If so,
move to the next one. If not,
take a moment to reflect on
why, then set a new task
and repeat.
Timeboxing provides an
artificial forcing function
that helps focus your
work and gives
immediate feedback on
small chunks of
progress.
Anytime you need to
get things done.
Use in team sessions
to keep on track and
use time effectively.
76. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Forces externalization
of ideas
✓ Reduces prep time
✓ Keeps the conversation
focused on questions
and decisions
Quiet read
A collaboration method
that helps your team
stay focused on asking
questions and making
decisions, not on
pitching ideas.
77. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Forces externalization
of ideas
✓ Reduces prep time
✓ Keeps the conversation
focused on questions
and decisions
Quiet read
A collaboration method
that helps your team
stay focused on asking
questions and making
decisions, not on
pitching ideas.
http://www.keepcalm-o-matic.co.uk/p/keep-quiet-and-read/
78. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Forces externalization
of ideas
✓ Reduces prep time
✓ Keeps the conversation
focused on questions
and decisions
Quiet read
A collaboration method
that helps your team
stay focused on asking
questions and making
decisions, not on
pitching ideas.
79. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Forces externalization
of ideas
✓ Reduces prep time
✓ Keeps the conversation
focused on questions
and decisions
Quiet read
A collaboration method
that helps your team
stay focused on asking
questions and making
decisions, not on
pitching ideas.
Bezos Narratives
Via http://fortune.com/2012/11/16/amazons-jeff-bezos-the-ultimate-disrupter/
80. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ Forces externalization
of ideas
✓ Reduces prep time
✓ Keeps the conversation
focused on questions
and decisions
Quiet read
A collaboration method
that helps your team
stay focused on asking
questions and making
decisions, not on
pitching ideas.
81. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...
Why...
Use when...Quiet read
A collaboration method
that helps your team
stay focused on asking
questions and making
decisions, not on
pitching ideas.
✓ Post all the work in a
visible place.
✓ Without talking, spend
2-10 minutes reading all
the material to get
familiar with what others
have created.
✓ After the quiet read,
people can pose
questions or prompt
discussion.
Keeps teams from
presenting ideas too
early, and helps people
practice externalizing
ideas so that others can
understand without
explanation.
You have a lot of
detailed information
coming from many
contributors.
Use as a team when you
have very talkative
people involved.
82. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ See many ideas at
once, see the big
picture
✓ Makes comparisons
faster
✓ Focus on ideas instead
of persuasion
Work at the wall
Working at the wall
changes the dynamics
of collaboration and
allows discussion to
focus on ideas instead
of persuasion.
83. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ See many ideas at
once, see the big
picture
✓ Makes comparisons
faster
✓ Focus on ideas instead
of persuasion
Work at the wall
Working at the wall
changes the dynamics
of collaboration and
allows discussion to
focus on ideas instead
of persuasion.
84. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ See many ideas at
once, see the big
picture
✓ Makes comparisons
faster
✓ Focus on ideas instead
of persuasion
Work at the wall
Working at the wall
changes the dynamics
of collaboration and
allows discussion to
focus on ideas instead
of persuasion.
Via Adaptive Path
85. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ See many ideas at
once, see the big
picture
✓ Makes comparisons
faster
✓ Focus on ideas instead
of persuasion
Work at the wall
Working at the wall
changes the dynamics
of collaboration and
allows discussion to
focus on ideas instead
of persuasion.
86. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
✓ See many ideas at
once, see the big
picture
✓ Makes comparisons
faster
✓ Focus on ideas instead
of persuasion
Work at the wall
Working at the wall
changes the dynamics
of collaboration and
allows discussion to
focus on ideas instead
of persuasion.
87. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How...
Why...
Use when...
Work at the wall
Working at the wall
changes the dynamics
of collaboration and
allows discussion to
focus on ideas instead
of persuasion.
✓ Post all your work on a wall
(sketches, printouts,
stickynotes.)
✓ Step back: assess the big
picture & the details.
✓ Host discussions, annotate
and add/remove items.
✓ Make decisions at the wall
& arrange the information
to show what was decided.
✓ Take a photo and send it to
all participants to document
the discussion and
decisions.
Decision-making gets
easier when everyone
can see the ideas and
information all at once
in a physical place.
Information is complex
and there are many
variables.
Use as a team when
there are diverse
perspectives and
decision-makers.
88. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How can we work...
✓ faster
✓ simpler
✓ together
Sketch people
Flows
Dump 2x2 sort
Dot-vote
Timebox
Quiet read
Work at the wall
Sketch UI
89. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
512
90. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
the
magic of
remixing
Sketch people
Flows
Dump 2x2 sort
Dot-vote
Timebox
Quiet read
Work at the wall
Sketch UI
91. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Personal
productivity
=Dump
+ 2x2 sort
+ Timebox
92. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Dump
Feature
prioritization
=
+ 2x2 sort
+
Work at the wall
+ Quiet read
Dot-vote+
93. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI Flows
+
Work at the wall
+
Sketchboards
=
94. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch UI Flows
+
Work at the wall
+
Sketchboards
=
95. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Rapid lo-fi
prototyping
=+ Flows
Sketch UI
Timebox
+
96. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
Sketch UI
+ Flows
+
Dot-vote
+
Design
sprints
=+ Work at the wall
Timebox
+
97. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
Sketch UI
+ Flows
+
Dot-vote
+
Design
sprints
=+ Work at the wall
Timebox
+
98. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Where to go
to lunch
=Dot-vote
+Dump
99. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
Flows
Dump 2x2 sort Dot-vote
Timebox
Quiet read
Work at the wall
Sketch UI
2=
9
+
+ + +
+ +
+
+
+
+
+
+
100. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
512Ways to work
faster + simpler + together
101. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
How will YOU
work fast?
102. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Sketch people
Flows
Dump 2x2 sort
Dot-vote
Timebox
Quiet read
Work at the wall
Sketch UI
✓ Pick 3 new ways to work.
✓ Write them down.
✓ Commit to doing these in
the next week.
✓ Timeboxed at 1 minute!
103. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
When it all works...
We rapidly deliver products that
delight, that inspire and that
improve the lives
of the people
who use them.
104. UX Days Tokyo | 512 Ways to Design Faster | @katerutter | APRIL 2015
Thanks!
Slides (with details about each
technique) will be available at:
www.slideshare.net/intelleto
Kate Rutter
katerutter@gmail.com
www.intelleto.com
@katerutter
Thanks & credits to:
Adaptive Path [http://adaptivepath.com]
Alexa Andrzejewski [http://flavors.me/ladylexy]
Brandon Schauer [http://brandonschauer.com/]
Gamestorming [http://gamestorming.com]
Janice Fraser [http://clevergirl.com]
Luxr [http://luxr.co]
Leah Buley [http://ugleah.tumblr.com/]
Luke Wroblewski - tweet [http://lukew.com]
Pomodoro [http://pomodorotechnique.com/]
Rachel Glaves [http://about.me/rachelglaves]
Tim McCoy - risk model [@seriouslynow]
Tradecraft [http://tradecrafted.com]
https://wordsofasuperheroine.wordpress.com/tag/airbnb/