1. RANDEL K RE
(513) 253-8442 (Cell)
(513) 474-3683 (Home)
redad1953@gmail.com
935 MEADOWLAND DRIVE
APT. #203
CINCINNATI, OH 45255
------------------------------------------------------------------------------------------------------------------------------
Summary:
* I have 38 years of experience in IT progressing from Co-op Computer Operator to Linux Trainee to Data Center
Network Monitor and Computer Operator Associate. 20 years were spent with Levi Strauss before the company
downsized drastically. Downsizing has now been renamed "workforce reduction" and I had to leave Dell in
February.
* I was a Data Center Network Monitor & Computer Operator Associate at Dell / Perot / CHPIT (Catholic Health
Partners) from January 2007 to February 2014. These years encompassed both running and repairing machines.
*I am certified in Network+, A+, & SAIR GNU Linux (LCP)
*I hold a Bachelor of Arts degree in Business Data Processing from Thomas More College and an Associate Degree
in Computer Technology from the University of Cincinnati. I spent 2 years in the UC Liberal Arts Honors program
with an emphasis on English, Anthropology, and Politics.
----------------
Experience:
Dell / Perot / CHPIT, Florence, KY Jan. 2007 to Feb. 2014
Data Center Network Monitor & Computer Operator Associate
I was hired by the IT department of Catholic Health Partners (CHPIT). That workload was outsourced to Ross
Perot's EDS/Perot shortly after I was hired. Dell then purchased that company, opened the data center in Florence,
KY, and CHP became one of the largest customers to have their hospitals from Paducah to Toledo serviced by Dell.
**Performing backups and value added special processing for designated clients. Platforms and software utilized
include z/OS, TSO, Control-M, as/400, TSM - Tivoli, BMC OPAS / Remedy, VNC, DSView3, Telnet, and Microsoft
Server.
*Worked with ITIL – Remedy and OPAS version 3 to create, work, and update problem tickets. Maintained an
awareness of the relevant SLA while addressing the incident. Solved or worked with more knowledgeable experts
to resolve an issue or move the solution along towards a successful resolution.
*Knowledge sets include: as/400s, CICS, HMC, IBM mainframe, VM, VTAM.
-------
DHL / ABX Air, Wilmington, OH Jan. 2004 to Jan. 2007
Computer Operator
**Operator of multiple as/400s and network servers. Flight Control problem resolution, weekly backup/IPL of the
Production, Recovery, & Webnotes systems, monitoring with first level problem resolution of local/remote
package scanning stations, and working without on-site supervision were the unique characteristics of my shift.
Resolving the unexpected problem was the most rewarding aspect of the entire experience.
*Acted as a single point of contact for phone calls and e-mails related to IT questions & issues. Ticketing software
Track-IT was used and the time frames for an SLA were either contractual or determined by other departments.
*Knowledge sets include: Backup or archival software, BMC Software, Control-M software, BMC Software Remedy
IT Service Management Suite, CA Unicenter TNG, Check signers, Citrix software, Customer information control
system (CICS) software, Disaster Recovery, Email servers, File transfer protocol (FTP) software, IBM Lotus Notes,
(TSM) IBM Tivoli Workload Scheduler, Job control language (JCL), Mainframe computers, Microsoft Office
software, Microsoft Windows Server, Minicomputers, Robotic tape libraries, Servers, UNIX.
-------

2. CGI, Cincinnati, OH Jan. 2001 to Jan. 2004
Computer Operator
**Operator with a credit union database service provider for 18 multi-state clients. Accountable for unsupervised
processing of daily and month end payroll, banking, and billing transactions plus IT support. Activities required 2
Alpha DS20E UNIX systems and Win98/XP.
*Knowledge sets include: Respond to program error messages by finding and correcting problems or terminating
the program. Record job run times, problems, and solutions. Use software to load and manipulate data and to
produce reports. Oversee the operation of computer hardware systems, including coordinating and scheduling the
use of computer terminals and networks to ensure efficient use. Supervise and train peripheral equipment
operators and computer operator trainees. Resolve problems with hardware, software, networks, servers, &
peripherals. Create back-ups, install software on office computers. Initiate actions to prevent recurrence of known
errors. Conduct regularly scheduled maintenance of software and hardware.
-------
LinuxGruven, St. Louis, MO Jan. 2000 to Jan. 2001
Corporate Trainee - Studied Linux Installation, Configuration, Networking, System Administration, and Security.
*Knowledge sets include: Acronis, Kronos, server software, authentication software, Citrix XenApp, computer
based training software, Computer system diagnostics software, data base query software, call center ticketing
software, network monitoring software, operating system process control software, password management
software, remote desktop control software, Remote monitoring software, Secure shell (SSH) software, Simple
network management protocol (SNMP) software, Symantec Ghost Solution
Suite, transaction security, virus protection software, Unix System, Virtual network computing (VNC) software.
-------
Levi Strauss & Co, Florence, KY Jan. 1979 to June 1999
Senior Computer Operator
**Senior Operator of IBM 9221 DOS/VSE mainframe system that serviced Levi Strauss' Midwest Distribution
Center whose volume exceeded one billion dollars. Responsible for completion of shipping and receiving
production cycle, processing local payroll, assurance of file accuracy, resolving technical problems pertaining to
files, maintenance of job statistics, training of new operators, and providing help desk communication with
management personnel at Dallas corporate headquarters, on site administrators, and vendor support personnel.
*Knowledge sets include: AS400, Control-M software, BMC Software Remedy IT Service Management Suite, CA
Automation Point, check endorsing machines, disk storage units, Linux, Microsoft Windows, Microsoft Windows
Server, minicomputers, modems, scanners, special purpose telephones, UPS, Warehousing, and web browser
software.
-------
Quantum Chemical, Cincinnati, OH Jan. 1988 to Jan. 1989
Computer Operator
**Operator with responsibilities for maintenance of mainframe operations and network connections on a part-
time, weekend basis.
*Knowledge sets include: Computer Operations, decollating equipment, DOS software, form bursters, and MVS
software.
-------
Fifth Third Bank, Cincinnati, OH Jan. 1978 to Jan. 1979
Computer Operator
**Operator in a 370/OS environment. Duties assigned on a rotating basis included capturing financial data with on-
line check sorters, console operation of 2 IBM systems, JCL checking/filing, and job scheduling.
*Knowledge sets include: Check endorsing machines, COBOL, tape drives, terminals, high speed impact printers,
card readers, magnetic tape units (MTU), and mainframe consoles.
-------

3. University of Cincinnati Computer Center, Cincinnati, OH Jan. 1977 to Jan. 1978
Co-Op Computer Operator
Operator involved in the production and distribution of data for University and public clients.
-------
Skills:
Network+, A+, & Linux Certified (LCP)
Use Windows NT 95 98 2000 XP Vista 7, MS Server, Microsoft Office, UNIX, IBM, Mainframe, AS/400, iSeries, Z/OS,
TSO, Tivoli TSM, Track-It, BMC Remedy OPAS, CA Scheduler, Dynam-T, Dynam-D, Control-M, CICS, ICCF, VM, FTP,
VNC, HMC, Dsview3, Cloverleaf, IBM 3090, IBM 370, JES 2, VSE, VTAM, Call Center, Disaster Recovery Planning,
Lotus Notes, Servers, Tape Drives, Hardware Support, Memory, Peripherals, Upgrades, Monitor, PC, Technical
Support, Cisco, Citrix, Firewalls, Ghost, Network Monitor, Security, SNMP, VPN
Education:
1971 Moeller High School
Advance placement program
1986 Thomas More College, KY
B.A: Business Data Processing
1978 University of Cincinnati, OH
Associate Degree: Computer Technology
References:
John Andriacco
Data Center Operator/Analyst
Dell/Perot
6745 Towering Ridge Way #188
Cincinnati, OH 45247
(513)226-2489
John Huff
Data Center Operator/Analyst
Dell/Perot
623 Oak Street
Ludlow, KY 41016
(859)816-8096
Larry Leger
Technical Services Analyst
Wipro Technologies
9976 Vieux Carre Drive, Apt.23
Louisville, KY 40223
(502) 819-8187 = c
(502) 244-4849 = h
LarryL1026@gmail.com