1. Ravi Pareek
Contact detail: +91 93202 85927
Email ID: ravi25pareek@gmail.com
A highly competent professional offering 8 years of experience as solution integrator, Production support
environment; demonstrated ability to work on multiple priorities in a rapidly changing environment; Ethical,
loyal, and maintain a high degree confidentiality.
PROFESSIONAL SUMMARY
 A dynamic professional with total 8 years of experience in
- UNIX, SHELL Scripting, PERL, Project Lifecycle, Automation of tool and SQL Database.
- BSS/OSS functional expertise in IT Telecom Mediation Platform.
- Good Exposer on INTEC InterMediate(IME) Mediation tool with 7 years of relevant experience.
- Dealing with various upstream Network elements like NOKIA, Ericson, Comverse IN, SMSC, VOIP
Gateways, IMS, VOLTE (4G) and their different CDRs format like ASN.1, ASCII and csv.
- Handling roaming CDRs like TAP-IN (Outbound Roaming), TAP-OUT (Inbound Roaming) and NRTRDE
files.
- Business process understanding: CDR details(content), different Call scenarios(Prepaid & Postpaid),
Mediation(Offline & Online), Interconnect System(ICS), Billing, Rating, Revenue Assurance &
FMS(Fraud Management System)
- Unique competency in translating business issues into customer solutions including opportunity
identification, requirements analysis and gathering, software development management, delivery
and support.
- Having experience in setup of new Mediation Platform IME version (v7.0.6) migrated from old
version (v5.0.9) which included many challenges as programming, testing, and production support
& setting up new feature for client use.
- Having rich exposure of Change Management Process, Configuration Management, Incident
Management and service level agreement.
- 7 years involved in Development, Implementation, and Analyzing Designing and testing in
Mediation using INTEC INTERMEDIATE (IME) Tool.
- Incident, Impact, Change, & Problem reports in order to analyze the effect on business and
henceforth designing/providing corrective measurements
- Strong and Expertise in Troubleshooting, debugging and providing root cause analysis and Error
correction tool-EPS.
- Significant contribution in area of Automation of manual work and internal tool development.
- Good at Customer Facing, build constructive relationship with them by achieving their results.
Regular attending client meetings for discussion related to production issues and business
requirement

2. TECHNICAL EXPERTIES
Scripting/Language : UNIX, SHELL Scripting, and PERL, C/C++ Programming
TOOL : BMC Remedy & Monitoring tool,
OS : SUN Solaris, Linux
Application : INTEC Intermediate(IME) V5 & V7.
Domain : Telecom-Mediation (OSS/BSS), Billing, Rating, FMS, ICT
BUSINESS ANALYST & MANAGEMENT SKILLS
- Involved in all phases of project lifecycle for Convergent Mediation project with Development &
Testing teams
- Strategy, Planning & Requirement gathering from Business/Customer’s
- Part of Designing, phase of project by designing, LLD/HDD, and define catalogue from customer
requirement
- During Transition phase, implement all the business logic that was drafted at Designed phase, had
prepared Test cases, and implement UAT Testing before delivery of package
- In operational phase of Project Lifecycle, release the package in Live/production Environment by
maintaining Release packages version details
- Involved in Business Continuity Plan by continuous suggestion for better performance.
- Direct Customer Facing experience responsible for end to end delivery of service, understanding
customer’s prospective for better delivery of Outcomes.
- Always have a constructive Customer’s relationship by providing them a required Business
value/outcome and following best practices
PROJECTS CATALOUGE
 Presently associated with Mphasis Ltd. a Black Stone Company, (Pune) as Delv. Sr. Software Engineer -
BSS Billing (Mediation Operations)
 Employment: (May 2014 to till date)
PROJECT1 # Convergent Mediation Platform (CMP), Telstra Australia
Role: Billing Mediation SME (Subject Matter Expert)
Description: Telstra is an Australian Telecommunication company, where
we are supporting mediation billing operations to the Australian customers.
The project provides solution for CDRs identification, Collection, and Output
Mapping according to business requirement for the Billing and Data Ware House
(EDW) streams.

3. Key Responsibilities:
 Provide Level-2 production application support on INTEC IntermediatE (IME)
mediation application.
 Using INTEC Intermediate application for CDRs (Call Detail Record) processing of various switches
namely Ericson, Comverse IN, SMS, VOIP Gateways, IMS, VOLTE(4G) and applying filtration logic for
billing streams as KENAN, FLEXCAB, UPS & EDW(Data Ware House).
 Analyzing CDRs for correctness and performing further validations. Rectification of the same
through proper analysis and preventing revenue loss by reprocessing them
through proper scripting.
 Responsible for implementing development fixes/patches in production as per
business requirement through Change Management Process(Remedy CRQ)
 Analyzing on Error Re-process System (EPS) bucket records and provide relevant
solution to Client- Telstra Charging Integrity Assurance Team (CIA).
 Design and development of automation scripts related to daily basis activities
in production as File Collection/Distribution Delay, Missing File report,
corrupt file, system health checkup scripts etc.
 Monitoring, troubleshooting, Error handling and 24X7 production Support of
mediation application
 Involving in development activities for business related solution.
 Analyzing & reconcile the business and billing related queries within SLA which are raised by
Incident Management process through incidents/dockets.
 Regular attending client meetings for discussion related to production
issues and business requirement.
 Arranging the KT for new comers, review of work products/fixes and assigning the
tasks.
Environment:
 LINUX, UNIX Shell Scripting, INTEC InterMediate(IME), Perl Scripting, C/C++ coding, Product
implementation using PERL and Python, Automation, BMC Remedy Tool and monitoring tool
CONTRIBUTION TOWARDS BEST PRACTICES & AUTOMATION OF TOOL
 Involved in developing automated scripts to stop/start file collection, extract the file or CDR for
testing during the patch activity that helped the team in avoiding the manual efforts during outage.
 Developed the automated scripts which identify zero byte file across the whole system/streams.
 Automated the lots of reports by using UNIX Shell scripting and Perl
scripting like delay report, missing file report, system health check
report etc.
 Worked with Reliance Communications Ltd, (Mumbai) as Deputy Manager –IT BSS/OSS (Mediation
Operations)
 Employment: (April-2010 to April-2014)
PROJECT2 # INTEC MEDIATION Billing OPS, Reliance Communications

4. Role: System Analyst
Description: Reliance Communications Ltd. (RCom) is an Indian Internet
access and telecommunications company. It is an in-house mediation project where we receive
CDRs and Data from ALCATEL & HUAWEI MSS-Voice calls 2G & 3G, CISCO & Ericsson PSTN, SGSN GPRS data,
SMS, MMS, TAP-IN (Outbound Roaming), TAP-OUT (Inbound Roaming)and deliver to various downstream
as SINGLEVIEW Rating &Billing, DSS, LEA, ICT & Syniverse.
 INTEC - Intermediate is a Mediation application. IME is UNIX based system
responsible for implementation of the mediation rules for Wire line
(Ericsson), CDMA-Wireless (Lucent), GMSC (Ericsson), Pre Paid Services (IN
System), SMS streams and collect the Raw CDRs using Intec Inter-mediate and
Convert into ASCII format and send the CDR (Call Detail Records) in required
format for Downstream Application Like Billing, Fraud management, Decision
Support, Interconnect, etc.
Key Responsibilities:
 Using INTEC Intermediate-E application for CDRs (Call Detail Record) processing
of various switches namely Lucent, Ericsson, Nortel, Telos, Comverse IN,
Motorola SMS, VOIP Gateways and applying filtration, analyzing,
rectification, generating reports, managing and maintains the high
availability and cluster configured.
 Analysis, Testing and Validations of CDR Documentation & implementation, to deal with
daily operation work as well as to find a generic solution of various
issue faced by Mediation operation
 Works on Audit Report generation for CDR reconciliation, Error Processing
Report (EPS) and Additional Reports for trend analysis of data volume,
error analysis etc.
 Tools for to generate Billing CDR Processing Report at Mediation End.
Monitoring activities for polling and extract CDRs for POI.
 Monitoring and attending the daily CDR data polling issues from various
switches. Responsible for ensuring the smooth polling of CDRs from various
Switch locations
 Analysis of Failed CDRs on daily basis and issue escalations to the Vendors like Lucent, Ericson for
network & switch related problems in the CDRs generation. Rectification of the same through
proper analysis and ensuring that there is no revenue loss by reprocessing the CDRs
 Handling the downstream requirements i.e. interconnect, Billing, Decision Support Team, Fraud
Management system and Network performance team.
 Support for Intec Application System i.e. System Startup/Stop in case of any down time required
for servers
 Ensuring timely execution of operational & monitoring activities including generation of MIS
reports, smooth polling from various switches location.
Environment:
 INTEC Intermediate V6.0 application tool for Mediation, Linux, IBM AIX,
Sun Solaris, UNIX (With Shell scripting), Oracle (SQL, PL/SQL)

5.  Since March’08 to April’2009 - Aksh Optifibre Ltd, Gurgaon as Process Member -Quality
Control in Fibre Optics
ACADEMIC HIGHLIGHTS
 B.E./B.Tech in Electronics & Communications from Govt. MLV Engineering College (Rajasthan
University) securing FIRST CLASS (2003-2007).
SEMINARS/TRAININGS
 Training of Reliant tool contained Data Base System, Decoding server, SS7/ SIGTRAN Signaling server for
Reliance by Verint.
 Six Weeks of Industrial Summer Training in Wireless Communications at BSNL, Jaipur and Industrial
Summer Training in MATALB Programming at Govt. MLV Engg. College, Bhilwara)
PERSONAL INFORMATION
Date of Birth : 25th March 1985
Marital Status : Married
Passport Number : G3133658

6.  Since March’08 to April’2009 - Aksh Optifibre Ltd, Gurgaon as Process Member -Quality
Control in Fibre Optics
ACADEMIC HIGHLIGHTS
 B.E./B.Tech in Electronics & Communications from Govt. MLV Engineering College (Rajasthan
University) securing FIRST CLASS (2003-2007).
SEMINARS/TRAININGS
 Training of Reliant tool contained Data Base System, Decoding server, SS7/ SIGTRAN Signaling server for
Reliance by Verint.
 Six Weeks of Industrial Summer Training in Wireless Communications at BSNL, Jaipur and Industrial
Summer Training in MATALB Programming at Govt. MLV Engg. College, Bhilwara)
PERSONAL INFORMATION
Date of Birth : 25th March 1985
Marital Status : Married
Passport Number : G3133658