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Anthony J. Grabowski
Fairfield CT AgrabowS@aol.com
LinkedIn https://www.linkedin.com/in/anthonygrabowski
I am currently searching for a position in the Information Technology field.
I have over Twenty Years of experience in Computer Operations for Mainframes,
Small systems and Distributed Systems. There is nothing I like more than to help
people reach their goals.
• Pro-active - Initiative to seek out possible issues before they occurand apply
prevention measures or find remediation steps for a fix.
• Decisive - An assessmentof a work situation, I make decisions which have a
positive effect on business with little or no negative outcomes.
• Customer Service - The Customer is the primary concern. Assistance to achieve
the customer satisfaction is something I do well.
• A Trainer - I have trained and continue to train employees working on multiple
platforms, I communicate well. I can explain it!
• An Investigator - Investigate a process to find out how it works in order preserve,
restore or improve the end product.
Getting it right the first time is very important to me.
I’m always ready to take on new challenges. My motto "Learn, Adapt and
Thrive"

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Experience
Assc IT Sys Mgmt Analyst II
IT Systems Management Analyst II at UnitedHealth Group
December 2001 – June 2015 (13 years 7 months) Trumbull CT
Responsibilities for Server monitoring and issue support,batch processing and manual job processing. Team Lead
on projects to Document, Integrate and Automate new acquisitions.Research and resolve production issues.Train
other departmental personnel.Cross trained for multiple Distributed Platforms.
Hardware/Software tools: Various types of servers and monitoring hardware, with Windows NT and UNIX
software including Tivoli, TWS/Maestro, Automate and Oracle software
Systems Analyst Operations
Computer Sciences Corporation
February 2000 – December 2001 (1 year 11 months) Meriden CT
Monitoring Computer Operations for several accounts including SNET, Deptpartment of Education and Oxford
Health with responsibilities for an IBM MVS mainframe and Distributed environments.
Hardware/Software tools: IBM 3090 CPU; IBM controllers; 3480 cartridge tape drive; MVS (XA); JES2; VTAM;
TSO, TSO/E; ISPF; Netmaster; CICS and Various types of servers and monitoring hardware, with Windows NT and
UNIX software including Maestro and Oracle software
Computer Operator
TekSystems
August 1999 – February 2000 (7 months) Shelton CT
Temporary assignment as a Computer Operator at Computer Sciences Corporation with responsibility for an IBM
MVS mainframe environment dealing with Y2K testing.
Hardware/Software tools: IBM 3090 CPU; IBM controllers; 3480 cartridge tape drive; MVS (XA); JES2; VTAM;
TSO, TSO/E; ISPF; Netmaster; CICS.
ATM Service Technician
Loomis Fargo, Inc
July 1998 – August 1999 (1 year 2 months) Springfield VA
Servicing Automatic Teller Machines located throughout Northern Virginia. Hardware/Software corrections and
Loss Prevention Duties.
Hardware/Software tools: Distributive Servers and associatedATM applications
Systems Analyst / Manager
The Bureau of National Affairs
April 1997 – October 1997 (7 months) Washington D.C.
Supported the production of the Environmental Library on CD-ROM. MY responsibilities included analyzing
production requirements. Implementing improvements to operational production procedures. Detailing, enhancing
and documenting production procedures.
• Worked with editorial staff in order to modify and upgrade products.
• Produced a high-quality monthly publications and provided customers with consistent on-time delivery.
• Assisted in the coordination of improvements to product involving table processing on a large scale.
Hardware/Software tools: VAX System; Personal Computers on a LAN system; Omni Mark; Folio; SGML. Omni
Mark, Folio and SGML classes taken in 1997.

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Product Support Services Analyst
Derwent North America
1995 – 1997 (2 years) Alexandria VA
Product Support for CD-ROM products.My primary responsibilities were creating and implementing improvements
to products,production methods,procedures, and documentation. This position also included acting as liaison
between development and operations transitioning products from development to production,analyzing user
requirements for problem resolution, providing technical support for production software/hardware, performing
functional testing of all CD-ROM products,personneltraining, and maintaining software/hardware upgrades.
Independent Consultant work completed in 1998 resulting in the creation of a databases,a search engine and a new
product line.
• Conceptualized and created prototypes fornew product lines.
• Re-engineered a production process to increase profitability and timeliness.∙
• Diagnosed problems in production and instituted the corrective actions.
Hardware/Software tools: Personal Computers on a LAN system; various CD Readers/Writers; Internal and
External SCSI devices; DAT Tape drives; SCSI cards; 3480 cartridge tape drive; Inkjet and Laser printers;
Ethernet Network cards; scanning hardware; experience with Foxpro2, C++ and VB; Windows; DOS;
DataWare’s Cdauthoringsoftware suite; Jouves data prep software.
Manager/Supervisor Computer Operations
Research Publications International
1993 – 1995 (2 years) Woodbridge CT
Responsibilities included maintaining CD-ROM production databases,detailing production documentation,
managing the effective utilization of hardware/software, evaluating personnel, overseeing all aspects ofshipping and
receiving, and maintaining hardware and software upgrades.
• Coordinated much of the effort for producing the largest continuous collection of CDs ever published (over 2000)
consisting of over 10 million page images and interface databases forretrieval software.
• Enhanced and documented the production processes.
• Produced weekly, monthly and annual products with ever increasing efficiency.
• Assisted in the coordination and production of a customized product involving clipping image files and formatting
them to customer specifications, using patent image data (1.5 million docs)spanning 20 years.
• Managed the relocation of CD-ROM production (twice) without compromising quality of work or on-time delivery
to customers.
Hardware/Software tools: Personal Computers on a LAN system; various CD Readers/Writers; Internal and
External SCSI devices; DAT Tape drives; Inspire Optical drives; SCSI cards; Internal and External Modems;
3480 cartridge tape drive; Inkjet and Laser printers; Ethernet Network cards; scanning hardware; experience with
Foxpro2, C++ and VB; Windows ver. 1.0, 3.1, 3.11, 95, 98; DOS ver. 5.0, 6.2, and 6.21; DataWare’s
Cdauthoring software suite; Jouves data prep software, Lantastic Network software; Fastlynx; CCremote; tape
drive software.Dbase IVcourse taken in 1993.
ATM Service Technician
Dunbar Armored Security, Inc
1992 – 1993 (1 year) New Britain, CT
Servicing and maintenance of ATMs at banks located throughout Connecticut

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Supervisor Computer Operations
Paramount Communications
1988 – 1992 (4 years) Norwalk CT
Mainframe systemmaintenance, production control, data dispatch,and library maintenance.
• Assisted in the installation of a Novell LAN network.
Hardware/Software tools: IBM 3090, CPUs; IBM controllers; IBM 3203, 4245 impact printers; Xerox 8700
laser printers; 3300, 3420 mag. tape drives; IBM 370/135; 3480 cartridge tape drive; Wang VS7120, VS300 CPUs;
Wang 5573 printer; 2248 tape drive; Renex Protocol Converter. MVS (XA); JES2; VTAM; UCC7, UCC8,
UCC11, UCC1; TSO, TSO/E; ISPF; Jesmaster; DOS/VS, JCL utilities and commands; VSAM file processing;
CICS.
Computer Operator/Lead Operator
Caldor Inc.
1986 – 1988 (2 years) Norwalk CT
Mainframe environment systemmaintenance, production control, data dispatch and library maintenance for a large
retailer.
Hardware/Software tools: IBM 3081, 3090, CPUs; IBM 1403, impact printers; Xerox 8700/9700 laser printers;
3300, 3420 mag. tape drives; 3480 cartridge tape drive; 2501 card reader; NCR hardware, MVS (XA); JES2;
VTAM; UCC7, UCC8, UCC11, UCC1; TSO, TSO/E; ISPF; Jesmaster; DOS/VS, JCL utilities; OS/DOS Ditto;
Roscoe; CICS; Advanced TSOand JCL courses taken in 1987 /1988.
Special Police Officer (part-time)
Fairfield Police Department
1981 – 1990 (9 years) Fairfield CT
Duties included patrol details, prisoner escort, public and private security and traffic details.
EDUCATION
Computer Institute,Arlington, VA 1999 WEB
Development certificate HTML,Front Page,ASP,
Java/Java Script classes
Connecticut Computer Services Inc,Southington
CT 1996 CNE courses taken,Novell4.X classes
Computer Processing Institute,Bridgeport,CT.
Computer Operations 1986, IBM MVS courses
Connecticut Police Academy Municipal Police
Training 1985
Housatonic Community College, Bridgeport,CT
Major: Criminal Justice 1981