1. RAJKUMAR T
No: 923, HIG, 4th Avenue, TNHB Colony,
Velachery, Chennai - 600042
Mobile # : 98840-10955.
E-mail : suryaraaj99@gmail.com
OBJECTIVE:
To be identified with organization, which gives a challenging career in terms of decision-making
opportunities and to implement the decisions taken where I can optimize my education, analytical and
communication skills. Also to value add both the employer and myself by continuous exposure and learning
in and outside the scope of my job and on the other hand it gives me a chance for personality development.
To be part of a team that uses my best resources of reliability, prioritization of work and organized working
style to contribute to the growth of the organization. A team player with the ability to multi-task, i.e. self-
manage across multiple projects, tasks, deadlines and deliverables in an independent environment.
Interface with all levels of management, internal departments, and customers regarding accounting and
contract issues.
Key Areas and Strength
• Develop and manage collections and credit programs.
• Supervise inquiry of credit risk in clients and providers and observe the collection of totals due to
association and handle the daily activities of Collection teams.
• Plan collection policies and processes and check its implementation.
• Encourage and train the subordinates, appraise and evaluate Team member’s performance and
offering counseling.
Qualification:
 Bachelor of Arts – English & Communication
 Proficiency in in MS Office – Excel, Word, PowerPoint, Outlook
PROFESSIONAL EXPERIENCE:
ANDROMEDA BUSINESS CORPORATION (EXPORTS) PVT LTD- MAY 2015- Till Date
Designation: Operations Manager- Collections & MIS
 Handling Entire Company portfolio for Accounts Receivables.
 Handling Entire company MIS & Order management.

2.  Planning and designing to build customer relationship management for absolute data
management process.
 Providing complete data analysis for business outputs.
 Reporting directly to the Chair person.
INDIA PROPERTY ONLINE PVT LTD - Dec 2013 to May 2015
Designation: Associate Manager- Collections & MIS
 Handling Entire Company portfolio for Accounts Receivables.
 Handling Entire company MIS & Order management.
 Planning and designing to build customer relationship management for absolute data
management process.
 Providing complete data analysis for business outputs.
 Reporting directly to the Business Head.
 Responsible to achieve collections target month on month.
MATRIX INTERNATIONAL CELLULAR SERVICES Pvt Ltd - Dec 2011 to Dec 2013
Designation: Assistant Manager - CREDIT CONTROL
 Handled entireTamilnadu state for credit and corporate collections.
 Solely responsible for credit policies to be monitored for the entire state.
 Planning and decision making solely of the team for absolute output.
 Regularly having a review with the entire team.
 Handling a team of in-house calling, corporate collection executive’s and dispatch and pick up.
 Reporting directly to the Deputy General Manager.
 Responsible to achieve collections target month on month
 Driving collection agencies and in-house team for collections in all levels and responsible to
achieve the target.
TVS FINANCE & SERVICES LIMITED - Mar 2008 to Nov 2011
Designation: Territory Executive
 Handling Chennai territory collections team with a strength of 54 field executives and 25callers
(in-house Telecollections team)
 Solely responsible for the MIS for the whole portfolio of the territory.
 Planning and decision making solely of the team for absolute output.
 Try and solve over the phone as many customer queries.
 Regularly having a review with the field executives.
 Reporting directly to the Regional manager.
 Responsible to achieve collections target month on month
 Driving collection agencies and in-house team for collections in all levels and responsible to
achieve the target.
 Appointing collection agencies whenever necessary.

3. OPTIMUS GLOBAL SERVICES PRIVATE LIMITED - Sep 2007 to Feb 2008
Designation: Team Leader
 Handled an in-house calling team with strength of 25 callers and three pickup agencies of thirty
five field executives for Bangalore region.
 Solely responsible for the pickup conversion and conversion MIS for the whole portfolio of a
region for Bkt0 and Bkt1.(Icici pl,tw and fw)
 Maintains the Time Management of the team in daily basis.
 Planning and decision making solely of the team for absolute output.
 Try and solve over the phone as many customer queries.
 Regularly having a review with the callers and field executives.
 Reporting directly to the manager collections.
 Responsible to achieve conversion target month on month
 Driving pickup agencies and in-house team for collections in all levels and responsible to
achieve the target.
HUTCHISON ESSAR SOUTH LIMITED -Apr 2004 to Aug 2007
Designation: Senior Executive-Payment Assistant Collections
 Handling three agencies of twenty five field executives each and three tele-callers.
 Handling bucket 2 cases (90-180+).
 Individually visiting all the High Value Cases on the regular basis as a part of Relationship
Program.
 Try and solve over the phone as many customer queries.
 Regularly having a review with the field executives and the telecallers.
 Maintains & Monitors outstanding invoices for the total base pertaining to individual buckets.
 Informing to the customers about the tariffs in the regular period.
 Retaining the customers in the same network as well.
 Giving additional focus for all the High Value Customers.
 Was solely responsible for the Revenue based Churn Management
 Responsible for customer satisfaction towards service
 Handling over corporate cases throughout Chennai.
 Reporting directly to the manager collections.
 To Process Owner Collections, recovery & ensure70% Collections through
Various modes.
PERSONAL INFORMATION
Date of Birth : 23.05.1979.
Marital Status : Married
Languages : Tamil, English &Hindi.

4. (T.RAJKUMAR)