Aman Raj has over 15 years of experience in marketing, sales, and customer service roles. He currently works as a Marketing Manager at OM Diagnostic Centre, where he promotes medical products and raises awareness among healthcare professionals. Previously, he held roles at Vodafone Mobile Service managing customer accounts and collections, and at Reliance General Insurance in motor vehicle sales. Aman Raj has an MBA and seeks to add value and contribute to his organization.

1. AAMANMAN RRAJAJ
Permanent Address: 370, Krishna Nagar Roorkee Road near P.A.C 6bn Meerut- 250001,
Uttar Pradesh
Ph: +91 08954747474,E-Mail ID: amanraj3110@gmail.com
CURRENT PROFILE (1)
 OM DIAGNOSTIC CENTRE.
Duration:- 2nd
Jan’14 – till date
Designation:- Marketing Manager
RESPONSIBILITIES
 Performed as a link between Diagnostic centre and doctors, pharmacists and hospital teams –
Was constantly present at medical presentations to ensure thorough knowledge/awareness
regarding latest/new products on the healthcare market.
 Specialized in hands-on knowledge of devices and addressed to medical professionals.
 Worked independently and as a team to generate professional meetings with health-care
professionals in order to sell medicinal products.
 Set up conferences and seminars for doctors, medical staff and professionals
 Promoted and presented company medical-device products at hospitals, clinics etc.
 Analyzed and carried out market research to come up with innovative methods to generate greater
sales.
 Arranged appointments with doctors and medical teams to raise awareness of latest medicines
launched.
 Planned work schedules on weekly and monthly basis with the help of sales team involved in
different areas; discussed future targets with each area’s sales manager.
 Attended company’s meetings, and updated on products briefings to obtain in-depth knowledge on
the subject of different medical products and medicines.
WORK EXPERIENCE (1) :
 Vodafone Mobile Service Ltd.
Duration: - 13th may’ 08 – 3rd
Dec’13
Designation: - Assistant Manager
RESPONSIBILITIES :

2.  Performance at 41 %
 Flow reduction by 10% to next bucket Provision Performance to be at 30%
 All relevant MIS are maintained and published on regular basis
 Co-ordinate with training & quality in charge & timely groomed agency for the same.
 Ensured timely training for new joiners
 Conducted monthly RNR activity at Agency.
 Reduce attrition at agency Team.
 Minimize Escalations Quality & VQ Scores: 88/95
 Cross Functional Co-ordination with other department.
 Ensure all Dedupe Activities to be done on time
 Joint Visits to be done with verification Team
 Month End Reactivations MIS to be published on monthly basis
PREVIOUS RESPONSIBILITIES IN Vodafone DELHI REGION (Corporate collection)
Tenure: Aug’09 – May’10
Designation: - Relationship Manager (Corporate)
 Bad debt to be less than 1% of billing.
 100% collection against billing.
 To ensure more to be collected from deactivate portfolio.
 Cross-functional co-ordination/ Minimum Escalation.
PREVIOUS RESPONSIBILITIES IN Vodafone MUMBAI REGION :
 Handling four agencies with the team of 45 FOS’s, 30 telecallers and 4 supervisors.
 Handling IOIP 30 and 60 Bucket of Corporate A/C for Mumbai circle.
 Ensuring involvement of supervisors for review of all cases on a daily basis.
 Controlling attrition and planning manpower for FOS in agency and training for
FOS/Supervisors on collection skills.
 Ensuring that standard process of field follow ups are adhered and visits undertaken for
all allocated cases.
 Undertaking field visits for high value cases and unpaid cases and resolving them.
WORK EXPERIENCE (2):
 Reliance General Insurance Co. Ltd.
Tenure: - 28th
April’07 to 13th
May’08

3. Designation: - Manager Sales (Motor Vertical)
RESPONSIBILITIES:
 Generating new channels for business procurement.
 Handling and retaining the existing channels for long-term business relation.
 Handling a team of 10 CSO’s (Off-role) & coordinating their efforts & skills towards
goal accomplishment.
 Responsibility to develop relationship with motor dealers & DSA in Delhi Region.
WORK EXPERIENCE (3):
 Das Hyundai Motors Pvt.Ltd.
Tenure: - April’04 to May’05 Designation: - Sales Executive
RESPONSIBILITIES:
 Generating new business through cold calls, leads and various activities.
 Relationship and reference building through need base selling.
 Organizing presentation in corporate for new business development.
 Attend walk in customers.
PROFESSIONAL OBJECTIVE:
To add value to the organization by services who will be an asset for the organization and
to contribute relatively out of the ordinary to make a mark in chosen field.
EDUCATIONAL/PROFESSIONAL QUALIFICATION:
 MBA from ICFAI University in 2007.
 Bachelor of Commerce from C.C.S University in 2004.
 SSC from C.B.S.C. Board in year 2001.
 HSC from C.B.S.C. Board in year 1999.
SUMMER INTERNSHIP PROGRAMME: -
I did my 4 months training in “IL&FS Invest Smart” New Delhi
On-the Job Training:-
Tasks Undertaken:-
 Handling different queries.
 Giving cold calls to clients.
 Getting D-mat account opened.
 Survey regarding competitors.

4. Projects Undertaken: -
“A study on customer’s perception and satisfaction of IL&FS Online share trading account.”
ACHIEVEMENTS:
 Letter of appreciation from IL&FS investsmart Co. Ltd.
 N.C.C. ‘B’ Certificate.
 Won Silver medal in U.P. State taekwon-do championship.
 Participated in National Integration Camp held by N.C.C and got a certificate.
 Won a Bangkok trip for achieving the sales target for the quarter in Das Hyundai
Motors.
 Won North Star award for two quarters from entire south Delhi and Faridabad zone .
 Was awarded twice for superstar award from my Reporting and Reviewing Manager for
highest Credit and collection performance, trust & speed among all field agencies in
Delhi NCR.
 Won biggest award acknowledged as IMAD award in Vodafone.
PERSONAL INFORMATION:
Date of Birth : 10 June 1981
Sex : Male
Marital Status : Married
Nationality : Indian
Languages known : English, Hindi
Father’s Name : Mr. R.K.Sharma
Mother’s Name : Mrs. Sushma Sharma
HOBBIES:
Driving, Travelling.
REFERENCES:
Mayank Vashney
Assistant Manager
Vodafone Mobile Service ltd, Customer service
Contact No – 09811918338

5. Date: -
Place: - Aman Raj

6. Date: -
Place: - Aman Raj