M.Ashok Resume

M ASHOK
+91-9731725289 ~ ashok.vijay@hotmail.com
Service Delivery Management▪ Project Management ▪ Technical Assistance ▪ People Leadership
Seeking senior management roles into Information Technology (IT) industry to catapult company’s visibility to a
phenomenal extent and build business from the ground-up, set ambitious targets, grow businesses in profit and turnover
~ CORE SKILLS ~
IT Delivery Management | Project Management | Process Improvement | Software Life Cycle Development | Technical
Consultancy | SLA Management | System Design & Testing | Client Serving | Resource Management
P R O F E S S I O N A L O V E R V I E W
 PMP professional with over 13+years of experience in various stages of SDLC involving requirement gathering,
designing, implementation, testing & deployment.
 Strengthening market position, maximizing revenues and profits are other key areas of performance.
 Presently associated with Tech Mahindra, Bengaluru as Technical Specialist.
 Skilled in designing and implementing business objectives that meet delivery needs for both Products and Services.
 In-depth knowledge of various software, have repeatedly demonstrated skills for creating new software & systems and
also at ease in structuring customized solutions to meet customer’s specific needs.
 Driven by numbers, at ease in organizing business resources and processes in an efficient manner with focus on
continual process improvement, business development, gaining customer loyalty and realizing revenue goals.
 Seasoned behaviour with strong communication, time management, interpersonal and decision-making skills.
C A R E E R A C C O M P L I S H M E N T S
 Established technical infrastructure of the project and supported efforts across project life cycle from user
requirements to system analysis & planning, design, development, implementation and deployment.
 Significantly coordinated with various stakeholders for ensuring excellent project delivery in each phase from
inception, planning, execution, monitoring & control, till go live.
 Trained in OOAD, SEI CMM L3, Agile.
 Certified in Scrum Master, Prince2, Six Sigma (Yellow,Green,Black belt), ITIL(Foundation) and PMP(PMI Certified).
Key Result Areas:
 Managing on detailed planning, scheduling and coordinating with internal & external partners to ensure execution
of projects as per the defined technical & functional specifications.
 Planning, scheduling, and managing pre-deployment/deployment operations for many clients.
 Developing and leading multi-skilled team to ensure timely delivery of the projects with well-structured training
programs to enhance skill sets and creating awareness of the latest developments.
 Communicating for all the key project plans, commitments, and changes including requirements, testing, schedule,
and scope changes.
 Reviewing progress to ensure application releases delivering on time and within budget with exceed expectations.
 Gathering requirement, database design, coding, testing, implementation and maintenance of software applications.
 Interacting with clients, interviewing end-users to know the requirements and expectations of the clients.
 Guiding team on projects and its requirements to the clients over the technology, processes and applications while
updating them on the regular project related developments.
 Supporting software development department in the areas of software/application architecture, development,
design, and independent analysis and problem resolution.
 Designing technical solutions for performance, reliability, scalability, maintainability, supportability, business
continuity, and business agility while leveraging industry’s best practices.
 Ensuring excellent project delivery in each phase from Inception, Planning, Execution, Monitor and Control, and
closeout.
 Contributed in management and execution of the operational activities by identifying the gaps in the service,
developing corrective actions and implementing measures.

Project 1 OSCH as Project Manager | Client: British Telecom | Team Size: 20-25
Project Value 3 million USD
Tools Java/J2ee/ SharePoint Portal/HP QC control /Gantt charts
Outline Managing on detailed planning, scheduling and coordinating with BT Teams, Hub Teams, Delivery and
Release Teams to ensure execution of projects as per the defined technical & functional specifications .
Tracking Component Design Phase/Development phase/Deployment to Testing phase in diff
environments (VVT/Gotham) and updating the status on a day-to-day basis to the management/BT
Client. Tracking the defects, assigning and closure of the defects in a timely manner.
Project 2 Document Management System as Technical Manager with Tech M| Client: PCL, Canada | Team
Size: 7
Tools Visual Studio 2015, SQL Server, Azure
Outline Created .NET SDK framework for managing documents. Application performs regular DMS operations like
move/copy, upload/download, update/delete, create folders, etc consuming Third party Egnyte API’s. &
built UI Controls & JavaScript SDK’S for DMS operations. Managed project management activities from
requirement gathering till guiding technical solutions for client’s requirements.
Project 3 User Management Module - Connected Vehicles as Technical Manager with Tech Mahindra | Client:
Mahindra & Mahindra | Team Size: 15
Tools Visual Studio 2012, PostGress DB
Outline The application provides features like Geofencing, Route Planning, etc in managing vehicles remotely.
Managed design and development of user management module in Visual Studio 2012. The Module helped in
adding new users, vehicles, workgroups, access based menus and mapped the user to vehicles.
Project 4 Predisys as Technical Manager with Tech Mahindra | Client: Applied Materials | Team Size: 6-8
Tools Visual Studio 2012, MVC
Outline The application captured parameters from manufacturing tool using a combination of sensors and Predisys
Engine. The data in turn was used to monitor the performance of each of the tools and looks for
Improvement. Handled design & development using MVC patterns in Visual Studio 2012. The reports
developed are to monitor Control limits and KPC parameters.
Project 5 PMT as Project Manager with Tech Mahindra | Client: Applied Materials | Team Size: 9-10
Tools SharePoint 2010
Outline The application is an info site for PMT group, a subgroup of Applied Materials. The site had new features like
Bulletin Board, Popular Links,Newz & Alerts & latest wikiupdates. It involved finalizing the requirements,
tracking the code delivery status, progress report to the client, delivery and deployment.
Project 6 Request Reliability (Redbase) as Project Manager with Tech Mahindra | Client: Applied Materials | Team
Size: 6-8
Tools SharePoint 2010, C#, SSRS Reports
Outline The application streamlined the project request process, real time visibility/tracking of the reliability
projects, displayed metrics in charts and a searchable reliability database. It involved finalizing the
requirements, tracking the code delivery status, progress report to the client, delivery and deployment.
Project 7 Scivantage Wealth Management as Project Lead with DataMatics HR | Client: US Bank | Team Size: 3-4
Tools C#3.0, MVC patterns, WCF, JQUERY
Outline Developed an application in MVC which will help in singlesignon from US Bank to Scivantage Wealth
Management site. It helped customers of USBank to manage wealth online. Managed code delivery, status
reporting, quality and coordination/communication.
Project 8 RMC –Mortgage as Project Lead with DataMatics HR | Client: US Bank | Team Size: 3-4
Tools C#3.0, MVC patterns, WCF, JQUERY

Outline Developed an application in MVC which will help in single sign on from US Bank to ALH Mortgage site. It
helped customers of US Bank to manage Mortgage accounts and payments online. Managed code delivery,
status reporting, quality and coordination/communication.
Project 9 Reminder Track as Scrum Master with Infosys | Client: Nordstrom | Team Size: 5-6
Tools C#4.0, WCF, JavaScript, SQLSERVER
Outline Developed applications for sending reminder email to customers and informed about impending buying of
the products as per date and time set by the customer; customer has the option of making product specific
choice to set a reminder with frequency at which he needs to be reminded. Played the role of scrum
master, code delivery, status reporting, quality and coordination/communication.
Project 10 Emerald as Scrum Master with Infosys | Client: Intel |Team Size -20-25
Tools C#4.0, MVC Patterns, WCF, JavaScript, Oracle
Outline Developed application to help Intel in funding co-marketing activities of its partner. Learnt a new pattern
MVC & delivered an enhancement enabling application user to add new sales partner.
E M P L O Y M E N T H I S T O R Y
Since Dec 2013 with Tech Mahindra, Bangalore as Technical Specialist
Mar 2013-Sept 2013 with DataMatics HR, Bangalore as Technology Lead
Feb 2012-Feb 2013 with INFOSYS, Bangalore as Technology Lead
Mar 2004 - May 2005,Oct 2010-Jan 2012 with SLK, Bangalore as Senior Software Engineer
Dec 2009-Sept 2010 with Bahwan IT LLC, Muscat, Oman as Software Consultant
Jan 2008-May 2009 with First Indian Corporation, Bangalore as Senior Software Engineer
May 2005-Aug 2007 with Reuters, Bangalore as Senior Software Engineer
Aug 2002-Feb 2004 with Shyamala Systems, Bangalore as Software Engineer
E D U C A T I O N
2001 Bachelor of Engineering – Mechanical from Peoples Education Society, University of Mysore
1997 Pre-University College from Marimallappa, Karnataka
1995 High School from Vijaya High School, Karnataka
T E C H N I C A L S K I L L S
Platforms Windows Series
Databases SQL Server 2000, Oracle9i, DB2, MS Access
Languages C, C++, Java, C#, ASP, ASP.net, JavaScript, XML
Others Crystal Reports, SSRS Reports, SilverLight, AJAX, Enterprise Library, Telerik UI, WCF, Webservices, CRM
2011,.net compact framework, WPF and MS Project Plan.
P E R S O N A L D E T A I L S
Date of Birth: 09-05-1979
Languages Known: English, Hindi and Kannada
Passport Details: K 5798367 valid till August 2022

M.Ashok Resume

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M.Ashok Resume