This document provides a summary of an individual's qualifications and experience for an administrative and HR officer position in the United Arab Emirates. It outlines his educational background including an MBA and bachelor's degree. It also summarizes his over 4 years of experience in Gulf countries handling school administration, supervising over 55 staff members, and personnel management of over 800 employees. His skills include administrative and HR functions, quality management, and project management experience.

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Executive Summary
Strengths
 Holds over 4 years Gulf experience  Office Administrative skills
 Strong analytical & numerical expertise  Client Relationship
 Human Resources [Personnel Management]  Excellent negotiator
 Management & team leadership abilities  Strong commitment to excellence
Educational Qualifications
Master’s Degree
MBA in International Business, Pondicherry University Chennai, India 2005- 2007
Bachelor’s Degree
Bachelor of Commerce, Madras University, India 2002- 2005
Career Highlights
 Gained comprehensive knowledge and understanding of the entire flow of School operations, their
documentation requirement and subsequent accounting and reporting with broad base experience in
handling basic to complex works.
 Administrative Supervisor for a team of 55 staff members and handled Transition management for 120
personnel including setting up of Traning, Quality, Floor management and operations.
 Supervise employee records and personnel management including recruitment & immigration for more
than 800 staff members. Converted many hand written approvals to soft versions and save costs.
 Process Owner and an ISO Auditor of the School for compliance management.
 Head projects and Transitioned process, ERP implementation and unique assignments.
Rajeev Rajan
Administration and HR Officer
United Arab Emirates
Phone: 0562655585
E-mail: rajeev035@gmail.com
Skype: rajeev035
LinkedIn: https://ae.linkedin.com/in/rajeev-rajan-0919519
MBA qualified and GCC experienced professional with over 4 years of proficiency in the domain
of school administration. Strong background in administrative and personnel management skills
to support operations by supervising staff, planning, organizing, delegating, coordinating and
implementing administrative systems including Quality Management System. Excellent
experience in coordination, problem solving and decision making skills.

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Employment History
Administrative Officer [Employee Relations & Operations]
MES Indian School - Doha, Qatar
(March 2012 to March 2016)
Assistant Manager [Customer/Portfolio Relationship Management]
HDFC Bank Ltd - Chennai, India
(Sep 2008 to Feb 2012)
Career Achievement
 Successful and consistent career growth from an entry level role to a junior management role
- from Customer Support to Assistant Manager to Administrative Officer
 Only staff representing school at Dynamic Business Managers workshop and Certificates
for completion for Interpersonal Skills & Customer Relationship workshop
 Rapid growth from a Customer Support Staff to Quality Analyst Role to Process Trainer to
Project/Transition Management in the initial stage of career. Identified as the only individual &
Subject Matter Expert for training by the Client
 Conducted KYL – Know Your Language for Business Writing Skills (BWS) -> Self Initiative
 Recognized as the only member to handle 4 portfolios across HDFC QIG (in all metros) and
One of the 2 members identified from HDFC QIG-Chennai to work on a Customer Satisfaction
[CSAT] Survey for Customer Email Management Team
I.T. Skills
 Expert knowledge of MS Office Suite, Internet and E-mail applications
Personal Details
Nationality : Indian
Date of Birth : 23rd July 1985
Marital Status : Married
Visa Status : Visit Visa
Languages : English, Hindi, Tamil & Malayalam.
Reference :
Name: Mr. F M Mujibullah
Designation: Former Vice Principal / Head of Section - Boys wing
School: M.E.S Indian School, Doha, Qatar
Phone No.: 00-91-9488609234
Email: mujibullah786@rediffmail.com