This document discusses using the BIR (Benefits, Issues, Risks) method to focus software products on consumers' needs. The BIR method involves identifying target consumers, writing out their benefits, issues, and risks, prioritizing these using MoSCoW, and then discussing how product solutions/features address consumers' must-have needs. While powerful, the BIR method requires significant team time and maintaining context. It is also subjective and does not guarantee success. Real-world examples are provided.