1. RAFAEL M. CACHERO
1026 Tiger Tail Road ralph348@gmail.com
Vista, CA 92084 (760) 277-8169
QUALIFICATION SUMMARY
Bilingual in English and Spanish. Possess excellent teamwork skills and strong work ethic.
EDUCATION
Northern Arizona University Flagstaff, AZ
Bachelor of Science in Business Administration May 2015
Major in Business Management
EXPERIENCE
Client Services Representative Duvera Financial
November 2015 – Present Carlsbad, CA
Responsibilities:
 Made outbound calls and wrote emails to request missing documents for accounts
 Took inbound calls and assisted clients with the use of our company’s portal system as
well as answer questions
 Had to be able to resolve conflicts and disputes with upset clients
 Enrolled new clients for our financing program
 Created pending call lists on Excel
 Collected and filed documents for review to approve and decline loan applications
 Reviewed loan applications that were approved, declined, or suspended
 Verified identification information through Transunion credit reports to prevent fraud
 Worked with coworkers to package and ship out promotional materials
Manager Cachero Farms (Family Business)
2009 – 2014 Bonsall, CA
Responsibilities:
 Coordinated shipping of all products
 Controlled inventory by making sure that all supplies were ready to maintain shipments
as well as keeping track of all crops making sure we had the correct amount of inventory
to fulfill orders
 Worked along side other employees to harvest and fulfill crop orders
 Maintain strong team leadership, creating an environment with order as well as
conformability to make sure that work was completed in an efficient manner
BizBlock Northern Arizona University
Spring 2013 Flagstaff, AZ
Upper division business course that integrated marketing, management, and business
Communication topics.
 Conducted extensive market research
 Completed a 50 page business plan with pro-forma financial statements
 Learned and used concepts of effective teamwork
 Prepared and gave a professional presentation on the business plan

2. PROFESSIONAL MEMBERSHIPS
Omega Delta Phi Fraternity
Positions Held:
 Chapter President
o Oversaw all positions in the organizations and was in charge of all
Fraternity decisions
o Lead all chapter meetings according to Robert’s rules of order
o I was in charge of maintaining correspondence with all other campus and
community organizations that we interacted with
o I maintained the semester goals and team cohesiveness to make sure that all
members of the fraternity were working well together to meet chapter goals
 Recording Secretary
o Recorded all official proceedings and minutes of Omega Delta Phi and
was responsible for keeping files and rosters up to date
 Public Relations
o Responsible for all publications and promotions of the fraternity, all social media
 Sargent at Arms
o Maintained order at all fraternity functions and counted all meeting votes
 Service Chair
o I was in charge of all community outreach which involved
o Coordinated all community service events that required quality project
management skills
o Responsible for tracking all members hours
AWARDS AND HONORS
2012 Deans List (Fall Semester)