Ian Shaffer has over 20 years of experience leading IT teams and managing complex infrastructure projects across diverse industries. He is skilled in strategic planning, team leadership, infrastructure design, and managing projects both domestic and internationally. Currently, Ian is an adjunct instructor teaching IT strategy, systems management, and networking security. Previously he held leadership roles as Head of Networking, Director of IT, and Principal Project Manager for large organizations managing global IT infrastructure.

1. IAN SHAFFER
Ian_Shaffer@Outlook.com 24/7 Phone: (864) 475-7110
Cell: (907) 301-6128
EXECUTIVE SUMMARY
A career of IT leadership at the highest levels of enterprise design. Capable in developing cohesive and sustained
strategies, that will direct, enhance, and transform an enterprise. Skilled at team leadership. Supervised systems design,
development, and systems maintenance across multiple platforms and experience across diverse industries including
health, public safety, government, corporate, nGO, and academic settings and multiple IT units. Expertise in the following
areas:
• Strategic Thinking & Planning • Infrastructure/Enterprise Architecture
• Team Leadership & Management • Change Control & SOP
• Private & Public Cloud Development • Staff Development & Training
• Domestic/International Project Mgmt • Fiscal Planning & Analysis
• Datacenter Design/Management • Business Partnership
PROFESSIONAL EXPERIENCE
EDMC, Greenville, SC 2015 to present
EDMC is among the largest providers of private post-secondary education in North America, based on student enrollment
and revenue, with 110 locations in 32 U.S. States and Canada.
Adjunct Instructor
Teaching the fundamentals of IT strategy, Management of Information Systems, network security, project management,
and troubleshooting methodologies to facilitate students in acquiring an Associate’s degree in computer science.
Family Health International 360, RTP, NC 2011 to 2014
$1 billion global nGO collaborating with governments to strengthen local healthcare and sciences
Head of Networking and Telecommunications
• Headed a global VoIP solution that saved $5.4 million/yr. in International and local long distance costs in 2011-2013.
• Designed networking and telecommunications strategy based on business objectives in regards to labor, equipment,
technology, and international government policies in 2012.
• Founded a communications and collaboration strategy – having been implemented by my team – leading to an
increase of FHI 360’s awards by $640 Million in just under 11 months in 2013.
• Established a global video infrastructure
o This reduced 90% of national and international travel saving my company millions per year in 2012.
• Consolidated Internet and Voice circuits globally to reduce costs and improve deployment speed in 2011-2013.
• Created a merit program that improved morale of team members and focused on individual performance in 2012.
(Acting) Director of IT and Sr. Systems Architect
Responsible for global infrastructure totaling 14 major datacenters, 49 countries, over 100 offices, and 5000+ employees.
• Architected a multi-million dollar datacenter to a fully virtualized FHI 360’s infrastructure (Networking, Storage,
Compute, Virtualization, Authentication, and Security) in 2014.
• Ran enterprise automation effort to establish a full IaaS solution and partial PaaS and SaaS implementation in 2014.
• Led the company in the successful corporate merger of legacy FHI and AED infrastructure in 2012.
• Developed budget for labor, equipment plans, and system operation workflows for new office projects in 2012.
• Rebalanced budget and identified opportunities to reduce waste saving over $6.7 million/yr.
• Wrote international SOP for technology expenditures improving companywide cost savings in 2011.

2. o This is included a single contact purchasing process and IT review prior to release of project funds.
• Authored new cross-departmental project management standards.
• Initiated the establishment of Change Management and lifecycle control for entire IT department
CISCO systems, INC., RTP, NC 2010 to 2011
$22.5 billion fortune 100 networking solutions giant.
Administrator – Lab Administration Systems Engineering & Research (L.A.S.E.R.) Cisco Ops.
Responsible for 10 of the 12 $100+ million datacenter labs.
• Designed and implemented an ITaaS solution saving CISCO labs millions per quarter.
o Solution comprised of several UCS B-series chassis, and Nexus n7Ks, n5Ks, n2ks, and Nexus 1010’s.
• Remotely coordinated with team in Texas to setup a private cloud environment using OpenCloud.
o System later became the model for Cisco’s Public cloud offering.
 Managed and developed all VMware IaaS, Linux (CEL, RHEL, SuSE), Solaris, Storage (NetApp, EMC, NeXan), and
networking systems for lab environments.
Ian’s IT Solutions, Eagle River, WI 1988 to 2010
Provider of strategic IT solutions and architectural designs for SMB’s in Wisconsin, Michigan, Indiana, and Alaska.
Owner/CTO
Consulted and lead client business’ needs with new supporting environments and applications.
• Managed a small team of professionals to build the business over 20 years.
• Built and maintained IT infrastructure for multiple companies including:
oEagle Express, TKMCPA, and Associated Insurance Services AK.
Charter College, Anchorage, AK 2010
A Private, independent and accredited institution of higher education that services Alaska, Washington, Oregon, and
California.
Instructor – Network Security & VMware vSphere 4: Install Configure Manage
Taught fundamentals of network security. Selected as Primary VMware IT Academy instructor.
 Designed lab environment for the VMware Academy using Dell servers and Dell EqualLogic storage and scripts to roll
back from point-in-time snapshots.
Government Computer Sales IT, Anchorage, AK 2009
Leading provider of IT solutions and staff augmentation servicing all of Alaska, Washington, Oregon, and Iowa.
Enterprise Solutions Expert
Took the requirements and constraints of a client business' needs and design supporting environments.
• Acted as manager in multiple staff augmentation projects.
• Led teams of IT professionals during implementation and improvement projects.
• Improved network performance and decreased client expenses by $2 million for FNBA.
• Architected a new datacenter design for FNBA which better utilized existing services and scaled to meet customer
needs.
• Designed and implemented VI3-vSphere upgrade and hardware migration for Matanuska Susitna Bureau.
• Engineered server consolidation and storage solution for the law offices of Birch Horton, Bittner, and Cherot.
• Assisted in design of many $1+ million virtualization projects, including UAA’s, DOWL, and Maniilaq Health Co.
• Architected multiple public multi-tenancy chargeback environments.
• Planned and executed datacenter refreshes for seven school districts throughout Alaska.
State Of Alaska, Anchorage, AK 2003 to 2009

3. State Troopers, Rangers, and Crime Lab
Dept. of Public Safety
Principle Project Manager and Infrastructure Architect, 2006
One of four managing IT needs for 115 offices statewide.
• Oversaw all L2 and L3 networks across Alaska.
• Supervised most projects involving agency’s systems and networks.
• Redesigned HQ datacenter from the ground up.
o Increased uptime to 99.999%
o Increased overall ROI decreased cooling costs by $29 thousand/yr.
o Increased deployment flexibility.
• Planned and managed $2.3 million 1PB video storage project.
• Designed and implemented identity management project using IDM 3.6, for State of Alaska.
Anchorage School District
One of the largest school districts in the US with over 200 schools, and 50,000 students.
Infrastructure Specialist, 2003
Responsible for designing and maintaining infrastructure (Storage, and Window, UNIX, and Mac) for
approximately 58,000 users.
• Helped design and implement AD domain and Mac Open Directory integration.
• Established new Desktop and Server deployment SOP.
• Created automated desktop deployment solution.
Systems Administrator, 2003
Responsibilities included desktop support and windows/mac server administration.
EDUCATION
Bachelor of IT Engineering Networking Technologies 2010
Charter College Anchorage, AK
Associate’s Degree: Computer Science 2006
Charter College Anchorage, AK
CERTIFICATIONS
• ITIL • Dell Enterprise Architect
• VCP4 • VTSP4
• VMware Enterprise Desktop Specialist • MCSE
• CCNA • Dell EQL Specialist
• Linux+
Expertise in:
• VMware Virtualization and cloud technologies • Identity Management
o VMware vSphere 5.5 w/vCloud
Director
• Information Security
o Amazon AWS • Data Governance
o Microsoft Azure • Versed with federal acts that affect IT, such as
o VMware vHC o CJIS
• CISCO o HIPPA

4. • SAN/NAS o PCI
• Linux (rpm and deb based) o Sarbanes-Oxley
• Novell Netware
Outside interests include astrophysics, architectural design, home rehab, hiking, camping, reading, and gaming
REFERENCES
Available upon request