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RACI Change Manager
Employee Engagement
Session 3
1
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
Session 3
1. Who is RACI Change Manager? 05mins
2. Linking RACI to PDs – Appraisals and KPIs 40mins
3. Recap on sessions 1,2,3 20mins
2
About Michael Carew (only if new attendees)
Process of transitioning RACI tasks to PD – Appraisals and KPIs
Rewards structures and traps
3
+ + + Future
state
Session 1 Session 2 Session 3
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
RACI Change Manager
Strategy RACI Mapping RACI to position descriptions
Current
state
=
4
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
From RACI Chart to Position Description
5
RACI Chart – General Manager Position
Position Description
6
Position Description
7
Appraisal
8
Appraisal to rewards
Rewards
9
Weighting KPIs
We weight KPIs proportionate to their
importance in achieving the results we
want.
When we are applying an incentive such as
a bonus we need to ensure that the KPI
weighting is relevant to the goals or targets
we have put in place
There are many ways to formulate a reward
system based on employees achieving
agreed KPIs
Minimum performance is what we expect
the employee to achieve for the salary
Performance Target is the stretch target 85% of the bonus is weighted against sales as this is the core purpose of the sales role
Sales Role KPIs and bonus structure
10
Weighting KPIs
Scenario
• A sales employee has asked for a substantial pay rise of $10,000.
• The employee currently achieves sales of $300,000
• The employer does not want to lose the employee but cant afford
the $10,000 the employee has asked for.
• The employee has done the following sums.
• The current salary of $90,000 is based on the sales person achieving
$300,000
• If the sales person increases their sales to $500,000 the employer
makes an additional $30,000 in gross profit.
Sales Role KPIs and bonus structure
• The employer offers the employee a salary package of $100,000
• The salary package
• $90,000 base and $10,000 non discretionary bonus
• The employer explains how the bonus will work
• The minimum performance target is what his base salary covers
• The employee must reach the performance target of all KPIs to achieve the
full bonus amount
• The employer tells the employee we still need you to call customers and
create new accounts and the KPIs are weighted according to the priority in
obtaining the short term goals of the company.
• The employer is not out of pocket as this increase in salary is based on the
increase in sales.
The proposition
We have increased capacity without increasing the overhead
11
Capacity and efficiency
100%
80%
45%
total capacity
optimal capacity
actual Capacity
uncontrollables
100%
80%
70%
total capacity
optimal capacity
actual Capacity
uncontrollablesuncontrollables
Increase Staff =
Increases capacity =
Increases cost
inefficiencies
inefficiencies
inefficiencies
capacity increased to meet demand but at a much higher cost efficiency Increased to meet demand
Increase efficiency =
Increases capacity =
Minimal increase in cost
12
Recap
Session 1
13
Recap
Session 2
It’s all about your Vision
Vision – (Your desired future state)
14
Summary & Contact information
Michael Carew
15
Postal PO Box 4128 East Balwyn Victoria 3103
Reg. Office 19 Market St, 3131, Nunawading, Victoria, Australia
W (03) 9012 6216
M 0412 362 011
E m.carew@raci.com
W www.raci.com www.companylms.com
Contact Details
Consulting Services
• RACI implementation
• Business efficiency
• Business Strategy
• Business Development
• Business mentor and coaching
• Company training delivery platforms
• Employee Bonus systems
RACI Change Manager Pty. Ltd.
YouTube Tutorials
https://www.youtube.com/channel/UCGE9Il9dVCK81ahNHq54P_g/videos

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RACI Overcoming Barriers to growth session 3

  • 1. RACI Change Manager Employee Engagement Session 3 1
  • 2. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216 Session 3 1. Who is RACI Change Manager? 05mins 2. Linking RACI to PDs – Appraisals and KPIs 40mins 3. Recap on sessions 1,2,3 20mins 2 About Michael Carew (only if new attendees) Process of transitioning RACI tasks to PD – Appraisals and KPIs Rewards structures and traps
  • 3. 3 + + + Future state Session 1 Session 2 Session 3 RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216 RACI Change Manager Strategy RACI Mapping RACI to position descriptions Current state =
  • 4. 4 RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216 From RACI Chart to Position Description
  • 5. 5 RACI Chart – General Manager Position Position Description
  • 9. 9 Weighting KPIs We weight KPIs proportionate to their importance in achieving the results we want. When we are applying an incentive such as a bonus we need to ensure that the KPI weighting is relevant to the goals or targets we have put in place There are many ways to formulate a reward system based on employees achieving agreed KPIs Minimum performance is what we expect the employee to achieve for the salary Performance Target is the stretch target 85% of the bonus is weighted against sales as this is the core purpose of the sales role Sales Role KPIs and bonus structure
  • 10. 10 Weighting KPIs Scenario • A sales employee has asked for a substantial pay rise of $10,000. • The employee currently achieves sales of $300,000 • The employer does not want to lose the employee but cant afford the $10,000 the employee has asked for. • The employee has done the following sums. • The current salary of $90,000 is based on the sales person achieving $300,000 • If the sales person increases their sales to $500,000 the employer makes an additional $30,000 in gross profit. Sales Role KPIs and bonus structure • The employer offers the employee a salary package of $100,000 • The salary package • $90,000 base and $10,000 non discretionary bonus • The employer explains how the bonus will work • The minimum performance target is what his base salary covers • The employee must reach the performance target of all KPIs to achieve the full bonus amount • The employer tells the employee we still need you to call customers and create new accounts and the KPIs are weighted according to the priority in obtaining the short term goals of the company. • The employer is not out of pocket as this increase in salary is based on the increase in sales. The proposition We have increased capacity without increasing the overhead
  • 11. 11 Capacity and efficiency 100% 80% 45% total capacity optimal capacity actual Capacity uncontrollables 100% 80% 70% total capacity optimal capacity actual Capacity uncontrollablesuncontrollables Increase Staff = Increases capacity = Increases cost inefficiencies inefficiencies inefficiencies capacity increased to meet demand but at a much higher cost efficiency Increased to meet demand Increase efficiency = Increases capacity = Minimal increase in cost
  • 14. It’s all about your Vision Vision – (Your desired future state) 14
  • 15. Summary & Contact information Michael Carew 15 Postal PO Box 4128 East Balwyn Victoria 3103 Reg. Office 19 Market St, 3131, Nunawading, Victoria, Australia W (03) 9012 6216 M 0412 362 011 E m.carew@raci.com W www.raci.com www.companylms.com Contact Details Consulting Services • RACI implementation • Business efficiency • Business Strategy • Business Development • Business mentor and coaching • Company training delivery platforms • Employee Bonus systems RACI Change Manager Pty. Ltd. YouTube Tutorials https://www.youtube.com/channel/UCGE9Il9dVCK81ahNHq54P_g/videos

Editor's Notes

  1. Linking rewards to KPIs and appraisals
  2. Q Who pays a bonus to staff, how is the bonus formulated
  3. Q Who pays a bonus to staff, how is the bonus formulated