This series of presentation was developed for a group presentation and takes the viewer through the logical steps of strategic planning and implementation
The document outlines an agenda for a session on taking a business to the next level through strategic planning. It discusses conducting a SWOT analysis to understand the current state, defining a vision for the future state, and identifying objectives and tasks over the next 5 years to transition from the current to the future state. A sample strategic plan timeline is provided showing objectives and tasks for each year to realize the vision, with an emphasis on improving people, operations, finances and customers. Gap analysis and RACI charting are introduced to assess current capabilities against needs to implement the strategic plan.
RACI Overcoming Barriers to growth session 2Michael Carew
This series of presentation was developed for a group presentation and takes the viewer through the logical steps of strategic planning and implementation
Vidya Gurukar has over 16 years of experience in customer service operations and people management in the telecom industry. She is currently a Senior Manager of Recruitment at IGATE Global Solutions. Previously, she held various managerial roles at Bharti Airtel, including Head of National Accounts and roles in customer retention, collections, and auditing. She has expertise in talent acquisition, relationship management, strategic planning, and leading large teams.
K. Kalyankumar is a business process transition and operations management professional with over 19 years of experience. He has held senior manager roles at various companies leading teams in areas such as finance and accounting operations, client relationship management, and project development. Currently, he is a Senior Manager at Wipro BPS leading functions including operations excellence, customer relationships, transitions, and process improvements. He has expertise in areas such as accounts payable, accounts receivable, general ledger management, and FAO transitions.
- The document discusses the experience and qualifications of an executive for high-level roles requiring strong leadership, strategic thinking, and delivering results.
- It outlines the individual's 30+ years of experience in senior management positions at Ingersoll Rand India, leading teams across various functions including marketing, sales, projects, and customer experience.
- Key accomplishments include improving on-time delivery, customer satisfaction, and establishing new processes that enhanced business performance and order conversion rates.
Over 30 years of experience in automotive sector management. Held roles in sales, marketing, business development, exports, and technical service operations with companies like Tata Motors, Bajaj Tempo, and dealerships in India, Sri Lanka, Nepal, Nigeria, Senegal. Currently general manager of Tata Motors business in Senegal and surrounding countries, overseeing all operations including sales, service, imports, and network development.
Rishabh Sood has over 9 years of experience in process management, project coordination, and performance enhancement. He is currently a Process Manager at Tata Consultancy Services, where he leads a team of 72 employees and is responsible for managing inbound/outbound teams and ensuring service level agreements are achieved. Previously, he held roles such as Team Manager at Eli Research India and Team Leader at Globerian India, where he led teams in operations and was recognized for achievements like maintaining high quality standards and reducing errors. He has a Bachelor of Commerce degree from Delhi University.
The document is a resume for Christine Clifford, who has 10 years of experience in human resources. Her background includes experience in recruitment, staff development, benefits and compensation, HR policies, and legal compliance. She currently works as a human resources professional and has previously held HR roles at companies like BP Australia Ltd, Agostino Group, and Spastic Centres of SA. Her resume lists her education and certifications in areas like workplace training, occupational health and safety, and HR. It also provides details of her roles and responsibilities at previous employers as well as key accomplishments.
The document outlines an agenda for a session on taking a business to the next level through strategic planning. It discusses conducting a SWOT analysis to understand the current state, defining a vision for the future state, and identifying objectives and tasks over the next 5 years to transition from the current to the future state. A sample strategic plan timeline is provided showing objectives and tasks for each year to realize the vision, with an emphasis on improving people, operations, finances and customers. Gap analysis and RACI charting are introduced to assess current capabilities against needs to implement the strategic plan.
RACI Overcoming Barriers to growth session 2Michael Carew
This series of presentation was developed for a group presentation and takes the viewer through the logical steps of strategic planning and implementation
Vidya Gurukar has over 16 years of experience in customer service operations and people management in the telecom industry. She is currently a Senior Manager of Recruitment at IGATE Global Solutions. Previously, she held various managerial roles at Bharti Airtel, including Head of National Accounts and roles in customer retention, collections, and auditing. She has expertise in talent acquisition, relationship management, strategic planning, and leading large teams.
K. Kalyankumar is a business process transition and operations management professional with over 19 years of experience. He has held senior manager roles at various companies leading teams in areas such as finance and accounting operations, client relationship management, and project development. Currently, he is a Senior Manager at Wipro BPS leading functions including operations excellence, customer relationships, transitions, and process improvements. He has expertise in areas such as accounts payable, accounts receivable, general ledger management, and FAO transitions.
- The document discusses the experience and qualifications of an executive for high-level roles requiring strong leadership, strategic thinking, and delivering results.
- It outlines the individual's 30+ years of experience in senior management positions at Ingersoll Rand India, leading teams across various functions including marketing, sales, projects, and customer experience.
- Key accomplishments include improving on-time delivery, customer satisfaction, and establishing new processes that enhanced business performance and order conversion rates.
Over 30 years of experience in automotive sector management. Held roles in sales, marketing, business development, exports, and technical service operations with companies like Tata Motors, Bajaj Tempo, and dealerships in India, Sri Lanka, Nepal, Nigeria, Senegal. Currently general manager of Tata Motors business in Senegal and surrounding countries, overseeing all operations including sales, service, imports, and network development.
Rishabh Sood has over 9 years of experience in process management, project coordination, and performance enhancement. He is currently a Process Manager at Tata Consultancy Services, where he leads a team of 72 employees and is responsible for managing inbound/outbound teams and ensuring service level agreements are achieved. Previously, he held roles such as Team Manager at Eli Research India and Team Leader at Globerian India, where he led teams in operations and was recognized for achievements like maintaining high quality standards and reducing errors. He has a Bachelor of Commerce degree from Delhi University.
The document is a resume for Christine Clifford, who has 10 years of experience in human resources. Her background includes experience in recruitment, staff development, benefits and compensation, HR policies, and legal compliance. She currently works as a human resources professional and has previously held HR roles at companies like BP Australia Ltd, Agostino Group, and Spastic Centres of SA. Her resume lists her education and certifications in areas like workplace training, occupational health and safety, and HR. It also provides details of her roles and responsibilities at previous employers as well as key accomplishments.
Mark Wheelhouse has over 30 years of experience in operations management, sales, and customer service roles. He has a strong track record of achieving targets and improving business performance. Most recently, he was a Regional Cluster Manager for an industrial gases company with P&L responsibility for 11 retail stores. Prior to that, he held general manager roles with responsibility for profit/loss, health and safety, and staff management. He is now seeking a new challenge due to redundancy from restructuring.
Michael P. Denomme has over 24 years of experience managing Canadian Tire stores and building client relationships. He has a track record of achieving revenue goals through strategic marketing and staff development. As a general manager, his skills include customer needs assessment, budgeting, employee training, and negotiating with vendors. He is effective at recruiting, managing, and developing employees. He has relocated several times to take over stores and implement new policies and procedures to improve operations and efficiency.
Bharat Bhadviya is seeking a position that utilizes his 25+ years of global experience leading management information systems. He has extensive experience as a management accountant and finance manager for Diasqua Group, where he is responsible for general administration, MIS compilation, financial reporting, and more. Prior to this, he served as a consultant for Shreeji Jewellery, helping with their IPO, and as Chief Operating Officer for Simplex Diam Inc, where he successfully established their Indian operations. He holds a Bachelor's degree from University of Udaipur and is a Fellow of Chartered Accountants of India.
Trafalgar House is a distribution company that helps brands connect with retailers. It has exclusive distribution rights for various companies. The company ensures brands are available and visible through its distribution "Highway" from manufacturers to consumers. Trafalgar House tailors distribution channels to each brand's strategy and provides sales teams, activations, and training to build business with retailers. Its key services include availability, visibility, promotions, and reporting for brands. Commercial terms are negotiated per client and include fees, returns, defects, and promotions. The company currently distributes categories like coffee, tea, snacks and aims to expand its reach across North, West, East and South regions of India in the next quarter.
This document summarizes the career experience of David Lawder, who worked in sales and marketing roles for Nestlé companies in several countries over 37 years. It details his responsibilities and achievements in positions including National Sales Manager, Sales Director, Executive Director of Sales, and training roles. It also provides personal details like education, appraisal history, marital status and interests.
Samantha Jones is seeking a position that allows her to grow and learn within a team-oriented environment. She has over 15 years of experience in sales, account management, business development, and human resources. Her career highlights include establishing new branches, growing sales in various roles, and developing strategic plans and goals. She is skilled in relationship building, problem solving, and mentoring others.
8_Essam El Deen Mustafa - Resume - FinalEssam Mustafa
This document provides a summary of ESSAM ELDEEN MUSTAFA SAYED's professional experience and qualifications. It outlines his 27+ years of experience in finance leadership roles in various industries. Currently, he is the Managing Director of HAFIL SCHOOL & PRIVATE TRANSPORT & LIMOUSINE, where he oversees strategic management, operations, and people management. Previously he held senior finance roles at other companies in Saudi Arabia, including Nahdi Medical Company and Ahmed Hassan Fitaihi & Co. He has a strong track record of improving business performance through strategic initiatives.
David Boyce has over 30 years of finance experience across various industries. He holds a CPA and Bachelor of Business in Accounting. His most recent role was as a Financial and Management Accountant for RELN PTY LTD from 2015-2016. Prior to that he held several financial controller and head of finance roles for companies like FAST AND FLUID MANAGEMENT, VALSPAR GROUP OF COMPANIES, and PACIFIC AVIATION PTY LTD. He has a proven track record of enhancing financial reporting and controls, reducing costs, and mentoring finance teams.
Mark Stevens is a management professional with over 15 years of experience in operations and general management roles. He has extensive experience managing day-to-day business operations for companies in both the UK and Afghanistan. Stevens is accomplished in areas like profit and loss management, strategic planning, relationship building, and staff leadership. His most recent role was as General Manager for Amtex Global Services, where he improved profitability, attracted new clients, and developed local management teams.
This profile summarizes Vijayakumar Chinnasamy, a 29-year-old married Indian man currently working as an Assistant Sales Manager in Coimbatore, Tamil Nadu, India. He has over 8 years of work experience in sales and business development roles in the telecom and pharmaceutical industries. He is seeking new opportunities in the Middle East, Canada, or Australia.
- Praful Sinha is an accomplished banking professional with over 20 years of experience in commercial banking, trade finance, and relationship management. He has extensive experience in exports, imports, forex, and treasury operations.
- He is currently the Regional Sales Head for North Gujarat at IndusInd Bank, where he manages a team and is responsible for achieving revenue targets.
- Prior to his current role, he held several leadership positions at major banks such as ICICI, RBS, and IndusInd Bank, where he consistently exceeded sales targets and grew business.
Mariola Lizano Gallardo has over 15 years of experience in human resources, business analysis, customer service, and production roles. She has strong communication, organizational, and problem solving skills. Currently, she works as a Human Resource Business Analyst at Intel Costa Rica, where her responsibilities include process improvement projects, documentation updates, audits, and training. Previously, she held roles in IT support, customer service, and production supervision. She has a psychology degree from Universidad Hispanoamericana and is fluent in English and Spanish.
A multifaceted excellent executive manager and leader with an operations and business management focus
Over 20 years of experience in Operations and process improvement sector with a focus in Strategic Planning, Business Operations, Quality Assurance and Business Compliance
IF NOTHING HAS BEEN HELPING YOUR BUSINESS
COME OUT OF CHAOS AND YOU’VE BEEN SEARCHING
EVERYWHERE FOR THE RIGHT SOLUTIONS,
YOU’VE COME TO THE RIGHT PLACE.
This resume is for Ravindra G Nalatwad, a top management professional with over 26 years of experience in lean enterprise and continuous improvement. He has extensive experience implementing lean sigma across various industries including textiles, apparel and footwear. Currently he works as the General Manager of Continuous Improvement and Business Excellence at Karle International, where he leads process improvement initiatives and the deployment of lean culture. Previously he held roles heading business development and projects at textile companies. He has a strong track record of achieving growth, reducing costs and improving operations through lean sigma techniques.
Family business and HOWE STREET processJasonLhota1
Howe Street Advisors helps private family businesses in three ways: transaction phase, transition phase, and transformation phase. In the transaction phase, they provide operational due diligence to identify optimization opportunities. In the transition phase, they provide interim management to drive change and create value during leadership transitions. In the transformation phase, they enhance EBITDA and value through processes like streamlining, cost reductions, and output improvements, typically achieving a 3 to 1 ROI.
Howe Street can assist with growth and profitability for Private Equity holdings. A simple, efficient process to achieve your firms' goals quickly with sustainability.
Peter Keeton has over 20 years of experience leading complex operations across several industries. He currently serves as the Group Retail Manager for Owen Pharmacy Group, where he has driven growth strategies that increased profits above industry benchmarks. Keeton has a proven track record of exceeding targets through strategic planning, change management, and talent development. He has received several awards for his leadership in both corporate and community roles.
ITC Ltd is an Indian conglomerate headquartered in Kolkata, West Bengal. It was founded in 1910 as Imperial Tobacco Company of India. Over time, ITC diversified into various business areas including FMCG, agriculture, paperboards, hotels, and IT. The company has a vision to create value for stakeholders through high performance. Its core values include trusteeship, customer focus, respect for people, excellence, innovation, and nation orientation. ITC employs over 30,000 people and has a presence across businesses in India and overseas.
Danisha Bhobun is a senior Human Resource Manager with 8 years of experience in corporate planning, change management, and leading HR initiatives. She currently holds the position of Group Personnel Manager on Tesco's development program. Her experience includes managing teams of 200-400 employees across multiple retail formats and leading recruitment, development programs, compliance, and people processes. She is seeking a challenging position that offers career development opportunities.
A RACI matrix describes the participation by various roles in completing tasks or deliverables for a project or business process. It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes and is ideal for 6Sigma Business Improvement Projects.
This document provides information and resources for evaluating the performance of an ISO auditor, including:
1. A sample ISO auditor performance evaluation form with rating scales and categories like job knowledge, decision making, customer service, etc.
2. Examples of positive and negative phrases to use in performance reviews for attitudes, creativity, communication skills, and other factors.
3. An overview of the top 12 methods for ISO auditor performance appraisal, such as management by objectives, critical incident method, behaviorally anchored rating scales, 360 degree feedback, and checklist methods.
Mark Wheelhouse has over 30 years of experience in operations management, sales, and customer service roles. He has a strong track record of achieving targets and improving business performance. Most recently, he was a Regional Cluster Manager for an industrial gases company with P&L responsibility for 11 retail stores. Prior to that, he held general manager roles with responsibility for profit/loss, health and safety, and staff management. He is now seeking a new challenge due to redundancy from restructuring.
Michael P. Denomme has over 24 years of experience managing Canadian Tire stores and building client relationships. He has a track record of achieving revenue goals through strategic marketing and staff development. As a general manager, his skills include customer needs assessment, budgeting, employee training, and negotiating with vendors. He is effective at recruiting, managing, and developing employees. He has relocated several times to take over stores and implement new policies and procedures to improve operations and efficiency.
Bharat Bhadviya is seeking a position that utilizes his 25+ years of global experience leading management information systems. He has extensive experience as a management accountant and finance manager for Diasqua Group, where he is responsible for general administration, MIS compilation, financial reporting, and more. Prior to this, he served as a consultant for Shreeji Jewellery, helping with their IPO, and as Chief Operating Officer for Simplex Diam Inc, where he successfully established their Indian operations. He holds a Bachelor's degree from University of Udaipur and is a Fellow of Chartered Accountants of India.
Trafalgar House is a distribution company that helps brands connect with retailers. It has exclusive distribution rights for various companies. The company ensures brands are available and visible through its distribution "Highway" from manufacturers to consumers. Trafalgar House tailors distribution channels to each brand's strategy and provides sales teams, activations, and training to build business with retailers. Its key services include availability, visibility, promotions, and reporting for brands. Commercial terms are negotiated per client and include fees, returns, defects, and promotions. The company currently distributes categories like coffee, tea, snacks and aims to expand its reach across North, West, East and South regions of India in the next quarter.
This document summarizes the career experience of David Lawder, who worked in sales and marketing roles for Nestlé companies in several countries over 37 years. It details his responsibilities and achievements in positions including National Sales Manager, Sales Director, Executive Director of Sales, and training roles. It also provides personal details like education, appraisal history, marital status and interests.
Samantha Jones is seeking a position that allows her to grow and learn within a team-oriented environment. She has over 15 years of experience in sales, account management, business development, and human resources. Her career highlights include establishing new branches, growing sales in various roles, and developing strategic plans and goals. She is skilled in relationship building, problem solving, and mentoring others.
8_Essam El Deen Mustafa - Resume - FinalEssam Mustafa
This document provides a summary of ESSAM ELDEEN MUSTAFA SAYED's professional experience and qualifications. It outlines his 27+ years of experience in finance leadership roles in various industries. Currently, he is the Managing Director of HAFIL SCHOOL & PRIVATE TRANSPORT & LIMOUSINE, where he oversees strategic management, operations, and people management. Previously he held senior finance roles at other companies in Saudi Arabia, including Nahdi Medical Company and Ahmed Hassan Fitaihi & Co. He has a strong track record of improving business performance through strategic initiatives.
David Boyce has over 30 years of finance experience across various industries. He holds a CPA and Bachelor of Business in Accounting. His most recent role was as a Financial and Management Accountant for RELN PTY LTD from 2015-2016. Prior to that he held several financial controller and head of finance roles for companies like FAST AND FLUID MANAGEMENT, VALSPAR GROUP OF COMPANIES, and PACIFIC AVIATION PTY LTD. He has a proven track record of enhancing financial reporting and controls, reducing costs, and mentoring finance teams.
Mark Stevens is a management professional with over 15 years of experience in operations and general management roles. He has extensive experience managing day-to-day business operations for companies in both the UK and Afghanistan. Stevens is accomplished in areas like profit and loss management, strategic planning, relationship building, and staff leadership. His most recent role was as General Manager for Amtex Global Services, where he improved profitability, attracted new clients, and developed local management teams.
This profile summarizes Vijayakumar Chinnasamy, a 29-year-old married Indian man currently working as an Assistant Sales Manager in Coimbatore, Tamil Nadu, India. He has over 8 years of work experience in sales and business development roles in the telecom and pharmaceutical industries. He is seeking new opportunities in the Middle East, Canada, or Australia.
- Praful Sinha is an accomplished banking professional with over 20 years of experience in commercial banking, trade finance, and relationship management. He has extensive experience in exports, imports, forex, and treasury operations.
- He is currently the Regional Sales Head for North Gujarat at IndusInd Bank, where he manages a team and is responsible for achieving revenue targets.
- Prior to his current role, he held several leadership positions at major banks such as ICICI, RBS, and IndusInd Bank, where he consistently exceeded sales targets and grew business.
Mariola Lizano Gallardo has over 15 years of experience in human resources, business analysis, customer service, and production roles. She has strong communication, organizational, and problem solving skills. Currently, she works as a Human Resource Business Analyst at Intel Costa Rica, where her responsibilities include process improvement projects, documentation updates, audits, and training. Previously, she held roles in IT support, customer service, and production supervision. She has a psychology degree from Universidad Hispanoamericana and is fluent in English and Spanish.
A multifaceted excellent executive manager and leader with an operations and business management focus
Over 20 years of experience in Operations and process improvement sector with a focus in Strategic Planning, Business Operations, Quality Assurance and Business Compliance
IF NOTHING HAS BEEN HELPING YOUR BUSINESS
COME OUT OF CHAOS AND YOU’VE BEEN SEARCHING
EVERYWHERE FOR THE RIGHT SOLUTIONS,
YOU’VE COME TO THE RIGHT PLACE.
This resume is for Ravindra G Nalatwad, a top management professional with over 26 years of experience in lean enterprise and continuous improvement. He has extensive experience implementing lean sigma across various industries including textiles, apparel and footwear. Currently he works as the General Manager of Continuous Improvement and Business Excellence at Karle International, where he leads process improvement initiatives and the deployment of lean culture. Previously he held roles heading business development and projects at textile companies. He has a strong track record of achieving growth, reducing costs and improving operations through lean sigma techniques.
Family business and HOWE STREET processJasonLhota1
Howe Street Advisors helps private family businesses in three ways: transaction phase, transition phase, and transformation phase. In the transaction phase, they provide operational due diligence to identify optimization opportunities. In the transition phase, they provide interim management to drive change and create value during leadership transitions. In the transformation phase, they enhance EBITDA and value through processes like streamlining, cost reductions, and output improvements, typically achieving a 3 to 1 ROI.
Howe Street can assist with growth and profitability for Private Equity holdings. A simple, efficient process to achieve your firms' goals quickly with sustainability.
Peter Keeton has over 20 years of experience leading complex operations across several industries. He currently serves as the Group Retail Manager for Owen Pharmacy Group, where he has driven growth strategies that increased profits above industry benchmarks. Keeton has a proven track record of exceeding targets through strategic planning, change management, and talent development. He has received several awards for his leadership in both corporate and community roles.
ITC Ltd is an Indian conglomerate headquartered in Kolkata, West Bengal. It was founded in 1910 as Imperial Tobacco Company of India. Over time, ITC diversified into various business areas including FMCG, agriculture, paperboards, hotels, and IT. The company has a vision to create value for stakeholders through high performance. Its core values include trusteeship, customer focus, respect for people, excellence, innovation, and nation orientation. ITC employs over 30,000 people and has a presence across businesses in India and overseas.
Danisha Bhobun is a senior Human Resource Manager with 8 years of experience in corporate planning, change management, and leading HR initiatives. She currently holds the position of Group Personnel Manager on Tesco's development program. Her experience includes managing teams of 200-400 employees across multiple retail formats and leading recruitment, development programs, compliance, and people processes. She is seeking a challenging position that offers career development opportunities.
A RACI matrix describes the participation by various roles in completing tasks or deliverables for a project or business process. It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes and is ideal for 6Sigma Business Improvement Projects.
This document provides information and resources for evaluating the performance of an ISO auditor, including:
1. A sample ISO auditor performance evaluation form with rating scales and categories like job knowledge, decision making, customer service, etc.
2. Examples of positive and negative phrases to use in performance reviews for attitudes, creativity, communication skills, and other factors.
3. An overview of the top 12 methods for ISO auditor performance appraisal, such as management by objectives, critical incident method, behaviorally anchored rating scales, 360 degree feedback, and checklist methods.
The Change Management Team Scoping Document outlines the purpose, case for action, vision, mission, and deliverables for a change management team. The team's purpose is to communicate views to obtain CEO buy-in on the team's scope. There is a lack of clarity on goals and focus. The team vision is to create a high performance team that delivers the vision, and the mission is to catalyze and promote change. Key deliverables include a team scoping document, vision/mission statements, and an implementation plan.
This document outlines ChemCo's change management plan to address lack of engagement, standardization, and communication through Kotter's 8-step model. The plan aims to empower employees, innovate processes, and align the company. Key elements include forming a guiding coalition, developing a strategic vision to empower and innovate, communicating the vision, removing barriers like silos and outdated systems, celebrating short-term wins, and instituting permanent change to increase engagement and profitability. The expected outcomes include $120 million in annual cost savings through 1.15% efficiencies at each of ChemCo's 21 manufacturing sites.
This training was designed and delivered to a team at IDEXX Laboratories, Inc. who are pulled into project management, but who have never had project management training. Ever find yourself in the same situation? Contact: margaret@kelseycompany.com for a custom training.
This document discusses RACI poker, a technique where stakeholders assign responsibilities using the RACI model to determine who is Responsible, Accountable, Consulted, and Informed on various tasks or decisions. The document is by Romain Vignes and is licensed under a Creative Commons Attribution - ShareAlike license.
This document discusses using the RACI methodology to define clear roles and responsibilities. RACI assigns the roles of accountable, responsible, consulted, and informed to activities and decisions. It clarifies who is accountable for ensuring tasks are completed, who is responsible for doing the tasks, who must be consulted, and who must be informed. Developing a RACI chart is a 5-step process that identifies key activities, roles, and assigns responsibilities. Benefits include clarifying accountability, pushing responsibilities to lower levels, eliminating overlaps, and increasing productivity through well-defined roles.
Raci casing spacers are widely used all over the world In water, oil and gas businesses in order to separate the carrier pipeline from the casing and the Raci casing spacers isolate water, sewer and gas pipelines from casing simply and effectively. They are also used in refineries where double containment pipe is requested for safety reasons.
Raci spacer on YouTube video:
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This document discusses the RACI (Responsible, Accountable, Consulted, Informed) matrix, which is a tool used to assign roles and responsibilities across functions for projects and activities. It provides an example RACI matrix mapping project roles like project manager, team lead, and stakeholders to project lifecycle stages and deliverables. The document emphasizes that the RACI matrix provides clarity on roles and helps manage projects by defining responsibilities.
strategic leadership is the ability,( as well as the wisdom), to make consequential decisions about ends, strategy, and tactics. . . . It marries management with leadership, and strategic intent with tactics and actions
1) Change management requires key roles beyond just a change manager, including executive sponsors, managers and supervisors, employees, and the project team.
2) Each role plays an important part in managing change - executive sponsors communicate and support change, managers coach employees and provide feedback, employees adopt changes, and the project team provides change information.
3) The change management team's primary role is to assess readiness, develop strategies, and create plans to enable the other roles to effectively manage change.
This document discusses RACI charts, which are a tool for clearly assigning roles and responsibilities. It defines the key components of a RACI chart: R for Responsible, A for Accountable, C for Consulted, and I for Informed. An example RACI chart is provided for a project to implement governance for SharePoint 2013. The chart assigns functional roles within a company to various activities and decisions for the project. It also explains the RACI assignments for each activity or decision. Basic steps for completing a RACI chart are outlined.
Responsibility charting (RACI) is a technique used to clarify roles and responsibilities for activities and decisions within a process. It involves identifying the key activities and decisions, and then defining the participation of roles as either Responsible, Accountable, Consulted, or Informed. This provides clarity around individual responsibilities and accountability, reduces duplication of work, and improves communication and teamwork. The RACI process involves developing responsibility charts through workshops, documenting and communicating the charts, and follow up to ensure the defined roles are being followed. Benefits include increased productivity, reduced errors, streamlined structures, and better planning and training.
Standard 7: Professional Responsibility and GrowthSonya Price
This document outlines Standard 7 of the Ohio Standards for the Teaching Profession regarding professional responsibility and growth. Standard 7 has three elements: 1) Teachers understand, uphold and follow professional ethics, policies and legal codes; 2) Teachers take responsibility for continuous professional development; and 3) Teachers seek opportunities to positively impact teaching quality, school improvements and student achievement. The document describes what each element looks like at the proficient, accomplished and distinguished levels, including participating in professional development, analyzing strengths and weaknesses, and taking on leadership roles.
This document discusses roles and responsibilities (RACI) matrices for service management. It defines key service management roles like service manager, service team, and product owner. It explains that a RACI matrix maps roles to tasks to indicate who is responsible, accountable, consulted, and informed for each task. The document provides examples of RACI matrices and recommends that every task have a responsible and accountable party, and that stakeholders are involved in discussing and agreeing to the matrix. It includes an exercise for workshop participants to create their own RACI matrix.
This document discusses strategic leadership and the role of strategic leaders. It begins by noting the prevalence of discussions about leaders and leadership online. It then discusses how strategic leaders think and act deliberately to create sustainable competitive advantages. Strategic leadership is described as accomplishing more than what management says is possible. Strategic leaders are not defined by stereotypes and adapt their approach to the situation. The document outlines that strategic leaders are focused on the future, shape the future, and develop human capital and next generations of leaders. It provides traits of strategic leaders such as openness to new experiences and a results orientation. The document discusses the role of strategic leaders in leading change and outlines the key steps in a successful change process.
Prosci's webinar "Roles in Change Management" - delivered live on Wednesday, August 19 11:00 AM EDT and Thursday, August 20 4:00 PM EDT. Register at www.prosci.com/webinars
KPI is an in-home healthcare agency experiencing high demand for services but low supply of staff. To address this, Badger Consultants proposes conducting a job analysis, creating a patient survey, and updating job descriptions. The objectives are to get client feedback to improve services, clarify roles to attract more applicants, and ensure positions are accurately described. This will help KPI enhance customer service, improve its website and organizational structure, and hire the right number of qualified people.
Harvard MBA Jim Cumbee shows you how he evaluates the acquisition of a manufacturing company. The principles and processes he shows you apply in almost any kind of business valuation.
As you build out your compensation strategy, it's imperative to have reliable data to inform your salary decisions, easy to use software to automate compensation processes, and expert guidance to walk you through getting pay right.
This document provides guidance on evaluating the acquisition of a manufacturing company. It outlines steps to value the company such as calculating net operating income over four years, applying weights to derive a weighted average, and using that figure to apply a baseline multiple of 4. Qualitative factors are then evaluated to determine if the multiple should be adjusted, for example to 6 for an "overachiever company". The value is calculated as the weighted average net operating income multiplied by the adjusted multiple. The document also discusses considering deal structure once valuation is determined.
This document provides training materials for ABC 4 managers, including objectives, targets, and requirements for promotions within the company.
The objective of the training course is to develop managers' skills in key management functions like planning, organizing, recruiting, directing, and controlling. The document outlines targets and requirements for promotions from Consultant to Unit Manager to Senior Unit Manager and beyond, based on metrics like monthly commission amounts and number of recruits.
It also provides guidelines, templates, and report forms for managers to use in tracking consultants' daily activities and productivity, recruiting new consultants, and developing their teams for increased sales and persistency over time.
Canadian Compensation Trends & Pay PracticesPayScale, Inc.
The document discusses compensation best practices and trends for Canadian companies. It summarizes a survey of over 550 respondents on financial performance, wage growth, hiring, retention, and managing increases. It then outlines five best practices for compensation: understanding the labor market and jobs, creating a competitive strategy, building a structure, and paying for performance. The document promotes PayScale's compensation data and analytics services to help companies with compensation decisions and challenges.
- Shivam and Sanyukta are presenting a compensation package for the role of Store Manager at Shophere, a clothing store in Indore, MP.
- The total compensation package (CTC) is Rs. 24232 per month (Rs. 290784 annually), including a basic salary of Rs. 12000 as well as benefits like HRA, DA, medical allowance, and more.
- In addition to the CTC, the Store Manager is eligible for a monthly sales-based incentive of up to Rs. 5000.
BSBHRM505 Manage remuneration and employee benefitsLearner Instr.docxcurwenmichaela
BSBHRM505 Manage remuneration and employee benefits
Learner Instructions 1
(Present options)Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.Performance objective
Demonstrate the skills and knowledge required to analyse strategic and operational plans in order to present remuneration and benefit options to management.Assessment description
Develop tworemuneration and benefits strategy options based on information provided in the Exclusive Foods case study.Procedure
1. Review the Exclusive Foods case study.
2. Review information provided in your Student Workbook and other reference materials as required.
3. Complete a written report detailing two remuneration and benefits strategy options that will provide for the needs of Exclusive Foods.
4. Ensure all areas detailed in the quality specifications below are included in the strategy.
Note: Assessment Task 2 builds upon the strategy options developed for this task. Ensure that you adequately save and retain your work for further use in Assessment Task 2. Specifications
You must provide:
· a written report using Microsoft Word.
Your assessor will be looking for:
· the strategic goals of each remuneration strategy
· the features of each remuneration strategy
· factors have been taken into consideration in regards to current practice and possible developments in the market and legislative parameters including:
· short-term business needs
· medium- to long-term considerations.
· explanation of the features of each option and comparison of the:
· strengths and weaknesses of each option
· advantages and potential disadvantages to Exclusive Foods of each option.
Candidate: I declare that this work has been completed by me honestly and with integrity and that I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks.
Signature: ___________________
Date: ____/_____/_____
Case study: Exclusive Foods
Welcome and IntroductionWelcome to Exclusive Foods
You have just been appointed to our management team as Human Resources Manager.
· Exclusive Foods operates a chain of 17 retail outlets in NSW.
· Exclusive Foods has grown from a small family business started in the 1970s to a business employing around 350 people.
· Our corporate office is in Sydney, NSW. All administrative functions including sales planning, operations management, financial management and human resource management are conducted at these premises.
· Each of the 17 stores has a manager appointed to run the day-to-day operations of the business.General background
Exclusive Foods has undergone many changes in the past ten year.
In our third autumn webinar, Paula Gibson, one of our resident apprenticeship experts talks you through everything you need to know — from how to review your current offering to how to build a strategic action plan for the changes. So that when they come into effect, you’ll be ready to implement your changes successfully..
Please note that the information in this webinar is correct as of the date of airing on 23 November 2016.
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Watch this 30 minute webinar, as we demonstrate how to get pay right - the PayScale way.
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2. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
Session 3
1. Who is RACI Change Manager? 05mins
2. Linking RACI to PDs – Appraisals and KPIs 40mins
3. Recap on sessions 1,2,3 20mins
2
About Michael Carew (only if new attendees)
Process of transitioning RACI tasks to PD – Appraisals and KPIs
Rewards structures and traps
3. 3
+ + + Future
state
Session 1 Session 2 Session 3
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
RACI Change Manager
Strategy RACI Mapping RACI to position descriptions
Current
state
=
4. 4
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
From RACI Chart to Position Description
5. 5
RACI Chart – General Manager Position
Position Description
9. 9
Weighting KPIs
We weight KPIs proportionate to their
importance in achieving the results we
want.
When we are applying an incentive such as
a bonus we need to ensure that the KPI
weighting is relevant to the goals or targets
we have put in place
There are many ways to formulate a reward
system based on employees achieving
agreed KPIs
Minimum performance is what we expect
the employee to achieve for the salary
Performance Target is the stretch target 85% of the bonus is weighted against sales as this is the core purpose of the sales role
Sales Role KPIs and bonus structure
10. 10
Weighting KPIs
Scenario
• A sales employee has asked for a substantial pay rise of $10,000.
• The employee currently achieves sales of $300,000
• The employer does not want to lose the employee but cant afford
the $10,000 the employee has asked for.
• The employee has done the following sums.
• The current salary of $90,000 is based on the sales person achieving
$300,000
• If the sales person increases their sales to $500,000 the employer
makes an additional $30,000 in gross profit.
Sales Role KPIs and bonus structure
• The employer offers the employee a salary package of $100,000
• The salary package
• $90,000 base and $10,000 non discretionary bonus
• The employer explains how the bonus will work
• The minimum performance target is what his base salary covers
• The employee must reach the performance target of all KPIs to achieve the
full bonus amount
• The employer tells the employee we still need you to call customers and
create new accounts and the KPIs are weighted according to the priority in
obtaining the short term goals of the company.
• The employer is not out of pocket as this increase in salary is based on the
increase in sales.
The proposition
We have increased capacity without increasing the overhead
11. 11
Capacity and efficiency
100%
80%
45%
total capacity
optimal capacity
actual Capacity
uncontrollables
100%
80%
70%
total capacity
optimal capacity
actual Capacity
uncontrollablesuncontrollables
Increase Staff =
Increases capacity =
Increases cost
inefficiencies
inefficiencies
inefficiencies
capacity increased to meet demand but at a much higher cost efficiency Increased to meet demand
Increase efficiency =
Increases capacity =
Minimal increase in cost
14. It’s all about your Vision
Vision – (Your desired future state)
14
15. Summary & Contact information
Michael Carew
15
Postal PO Box 4128 East Balwyn Victoria 3103
Reg. Office 19 Market St, 3131, Nunawading, Victoria, Australia
W (03) 9012 6216
M 0412 362 011
E m.carew@raci.com
W www.raci.com www.companylms.com
Contact Details
Consulting Services
• RACI implementation
• Business efficiency
• Business Strategy
• Business Development
• Business mentor and coaching
• Company training delivery platforms
• Employee Bonus systems
RACI Change Manager Pty. Ltd.
YouTube Tutorials
https://www.youtube.com/channel/UCGE9Il9dVCK81ahNHq54P_g/videos
Editor's Notes
Linking rewards to KPIs and appraisals
Q Who pays a bonus to staff, how is the bonus formulated
Q Who pays a bonus to staff, how is the bonus formulated