This series of presentation was developed for a group presentation and takes the viewer through the logical steps of strategic planning and implementation
RACI Overcoming Barriers to growth session 3Michael Carew
This series of presentation was developed for a group presentation and takes the viewer through the logical steps of strategic planning and implementation
RACI Overcoming Barriers to growth session 3Michael Carew
This series of presentation was developed for a group presentation and takes the viewer through the logical steps of strategic planning and implementation
I am a CPA with a strategic mindset as well as strong operational finance experience in regional business startup and expansion,. With a progressive experience from a Strategic Planning Manager to FC/CFO of SGX listed MNC, I have the unique experience to work as a finance lead in China & regional business startup and restructuring assignments.
This uniquely designed, self developed resume provides a snapshot to the viewer on my strengths and value propositions on how I can be of assistance to improve a business and help teams to achieve milestones while enjoying the whole process and bring RoI to stakeholders.
20+ years experience spread across different Industry domain like BPO, Automobile, Consumer durable & Computer peripherals. Experienced in driving & managing different roles across the domains in Sales, Marketing, Customer Service, Recruitment and Global operations.
Since 2006, the focus has been in ITeS industry with expertise in Talent Transformation & Recruitment, managing & driving global delivery models spread across Asia, EMEA & US, delivery expertise across CRM, Health Care, Banking, Supply chain, Procurement. Managing clients, P&L responsibility, growth of accounts, contract compliance, Site operations, HR bent to understand people & behavior as key skills.
As Recruitment Leader, the key is to manage numbers, build relationship with stake holders, build capacity & capability at the location which can help the organization benefits. Key skills are driving business. Business centric, People oriented and keep the drive on organisation benefits. Someone who clearly understands the ground reality and manage the organization requirements ( 0 to 30000 ft)
Passion - Recruitment & Delivery Operations management, Site operations
Professional with 9 years of domain experience in automotive industry, expertise in Project Management, Customer management, Estimation, Costing, Feasibility study and DPR.
Taking action to build consensus and resolve conflict Tristan Wiggill
Taking action to build consensus and resolve conflict by David Hinchman.
Presented during the 37th annual SAPICS conference and exhibition for supply chain professionals held at Sun City in South Africa
The RACI Model helps one define roles and responsibilities for specific functions and decision points. RACI defines who is responsbile, accountable, consulted, and informed.
A great tool you should not be without.
I am a CPA with a strategic mindset as well as strong operational finance experience in regional business startup and expansion,. With a progressive experience from a Strategic Planning Manager to FC/CFO of SGX listed MNC, I have the unique experience to work as a finance lead in China & regional business startup and restructuring assignments.
This uniquely designed, self developed resume provides a snapshot to the viewer on my strengths and value propositions on how I can be of assistance to improve a business and help teams to achieve milestones while enjoying the whole process and bring RoI to stakeholders.
20+ years experience spread across different Industry domain like BPO, Automobile, Consumer durable & Computer peripherals. Experienced in driving & managing different roles across the domains in Sales, Marketing, Customer Service, Recruitment and Global operations.
Since 2006, the focus has been in ITeS industry with expertise in Talent Transformation & Recruitment, managing & driving global delivery models spread across Asia, EMEA & US, delivery expertise across CRM, Health Care, Banking, Supply chain, Procurement. Managing clients, P&L responsibility, growth of accounts, contract compliance, Site operations, HR bent to understand people & behavior as key skills.
As Recruitment Leader, the key is to manage numbers, build relationship with stake holders, build capacity & capability at the location which can help the organization benefits. Key skills are driving business. Business centric, People oriented and keep the drive on organisation benefits. Someone who clearly understands the ground reality and manage the organization requirements ( 0 to 30000 ft)
Passion - Recruitment & Delivery Operations management, Site operations
Professional with 9 years of domain experience in automotive industry, expertise in Project Management, Customer management, Estimation, Costing, Feasibility study and DPR.
Taking action to build consensus and resolve conflict Tristan Wiggill
Taking action to build consensus and resolve conflict by David Hinchman.
Presented during the 37th annual SAPICS conference and exhibition for supply chain professionals held at Sun City in South Africa
The RACI Model helps one define roles and responsibilities for specific functions and decision points. RACI defines who is responsbile, accountable, consulted, and informed.
A great tool you should not be without.
This training was designed and delivered to a team at IDEXX Laboratories, Inc. who are pulled into project management, but who have never had project management training. Ever find yourself in the same situation? Contact: margaret@kelseycompany.com for a custom training.
HR Performance Management Tools for Employee Engagement: RACIgreat-with-talent
This slideshow offers one of great{with}talent's most useful HR performance management tools: RACI. It's helpful for decreasing duplication of work, clarifying roles and building teamwork. Staff can understand their role and other's better, increasing employee engagement and saving resources.
Raci casing spacers are widely used all over the world In water, oil and gas businesses in order to separate the carrier pipeline from the casing and the Raci casing spacers isolate water, sewer and gas pipelines from casing simply and effectively. They are also used in refineries where double containment pipe is requested for safety reasons.
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A HydraConnect 2016 workshop presentation, including hands-on activity about the RACI matrix, in the context of repository service management and development teams. This workshop was led by members of the Service Management Interest Group (SMIG).
A RACI matrix describes the participation by various roles in completing tasks or deliverables for a project or business process. It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes and is ideal for 6Sigma Business Improvement Projects.
PRINCE2 Foundation Training Manual by Frank TurleyFrank Turley
Written by Frank Turley - The PRINCE2 Coach : Twitter @PRINCE2_Coach
- Contact me if you have any questions studying PRINCE2
The main objective of this book is to provide an easy to read and understand PRINCE2® manual to help you understand PRINCE2 and pass the PRINCE2 exam. ·. This is the only PRINCE2 Training Manual or book that is focused on the Foundation syllabus and therefore the only book you need to refer to learn PRINCE2 & pass the Foundation exam.·
The official PRINCE2 Manual for the Project Manager is an excellent reference manual but can be rather difficult to pick up and read if you are new to project management or PRINCE2. This is why this book has already become the #1 book for people who are preparing for the PRINCE2 Foundation Exam.
How is our Training Manual different from the official PRINCE2 manual?·
It is a training manual while the OGC manual is a reference manual·
It provides lots of examples of Management Products (easier to understand)
It is 100% focused on the PRINCE2 Foundation syllabus and Exam·
It use examples to·help explain new PRINCE2 terms (easy to understand)·
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It is available in PDF format making it easy to search and find what you need.·
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Leadership Champions combines research, strategy, and employee engagement tool sets ideally suited to Tier 1-3 specialist Contractors operating in the Global Transport Sector.
Our business winning approach helps teams quickly gain a deep understanding of the changing nature of construction, collaboration (BS11000) and sustainability (BS8903).
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Scenario planning: addressing a capability gap affecting industry competitive...Charles Edwards
Exponential population and technology growth is occurring at a rate never before seen in history. Together, these forces have created the data driven world we live in. The business landscape has become more competitive and complex given the increased level of capability required to scale, evolve and rapidly gain market share; shortening the business maturity life cycle.
A critical success factor to survival and succeed in both nature and business is the ability to learn and implement quickly – to adapt and evolve. By reducing the time it takes for your business to know what’s happening, learn what is needed for success and implement, you can outpace your competitors and capture new opportunities.
Today, there is an imperative to turn the vast seas of data into information, something usable which drives insights and enables us to make decisions which optimally utilise assets and resources. In operational speak, this entire process is enabled by excellence in Scenario Planning.
This white paper covers the relevancy of Scenario Planning today, an analysis of the stages of S&OP maturity and a case study on Simplot, a leading Australian food manufacturer with mature S&OP and Scenario Planning capabilities.
PDF available here: http://www.gra.net.au/uploads/resource/129-GRA-Scenario-Planning-White-Paper.pdf
Many organizations face challenging budgets and changing priorities making it more important than ever to align projects and resources with strategic plans. Toyota Financial Services is leveraging CA PPM to secure resources, define and monitor delivery plans and to ensure expected value is realized. In this session, learn from Toyota Financial Services how CA PPM can be used to enable strategy execution and ensure the right business outcomes are delivered.
For more information, please visit http://cainc.to/Nv2VOe
Digital Transformation: Making it work for your business and your customersTransformUK
Bill James, Chairman at Transform, was invited to speak at an event at BBC Centre, hosted by IIBA UK with BBC Academy.
He outlined some the challenges organisations typically face in keeping up with the rapidly evolving expectations of the customer whilst delivering on commercial priorities. With the aid of some of Transform's research in this area, an illustrative framework derived from that framework, and with reference to some case studies he talked through the need to balance key areas of the digital ecosystem: Strategy | Culture | Technology | Customers | Channels.
GRA - Scenario Planning: Addressing a Capability Gap Affecting Industry Compe...Rebecca Manjra
Exponential population and technology growth is occurring at a rate never before seen in history. Together, these forces have created the data driven world we live in. The business landscape has become more competitive and complex given the increased level of capability required to scale, evolve and rapidly gain market share; shortening the business maturity lifecycle.
A critical success factor to survival and succeed in both nature and business is the ability to learn and implement quickly – to adapt and evolve. By reducing the time it takes for your business to know what’s happening, learn what is needed for success and implement, you can outpace your competitors and capture new opportunities.
Today, there is an imperative to turn the vast seas of data into information, something useable which drives insights and enables us to make decisions which optimally utilise assets and resources. In operational speak, this entire process is enabled by excellence in Scenario Planning.
This presentation covers the relevancy of Scenario Planning today including an analysis of the stages of S&OP maturity as well as a case study with Simplot, a leading Australian food manufacturer and a leader in S&OP maturity and Scenario Planning.
Aligning corporate strategy with the project portfolio mien.pptxColumbus Brown
In this presentation you will learn how to ensure the project portfolio is aligned to the corporate strategy, how to make decisions about which projects to execute, and how to manage changes to the portfolio when the inevitable changes happen. Objectives: • How to manage change to the project portfolio • Process for aligning project portfolio to strategy • Making decisions on which projects to execute
Learning Objectives
• How to manage change to the project portfolio
• Process for aligning project portfolio to strategy
• Making decisions on which projects to execute
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
[Note: This is a partial preview. To download this presentation, visit:
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
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Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
2. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
In Session 2
1. Who is RACI Change Manager 05 mins
2. RACI Charting and its impact on business efficiency 40 mins
3. Aligning organisational Accountabilities 20 mins
4. Introduction to Session 3 05 mins
2
3. Who is RACI Change Manager (Michael Carew) ?
Leaf Free Gutter Guard – 1988 to 2002
• Inventor - patent – engineered and built the
manufacturing process – Commercialised –
exit sale 2002
3
Micro Stop – 1991 to 1993
• Invention - patent – Commercialised –
exit sale 1993
SuperBoot - 1998 to current
• Invention - patent – Commercialised - over
2.5m product sales – zero product defect
Tradestore - 2000
Australia’s largest online store – Developed – commercialised
and closed after dot com bubble burst 2002
Freshtel – 2003 – 2008
• Founder & CEO of Freshtel Holdings Limited listed on the Australian
Stock Exchange April 2005
• Partnership with the 3rd largest retailer in the world Tesco UK
• Grew market cap from $4m to $160m over 4 years – exit in 2008
MyTVR – 2009 - 2011
World first cloud based mobile PVR – patent – commercialise –
closure in 2011 due to Supreme court decision on Copyright.
RACI Change manager
Business development and
efficiency solutions
CompanyLMS Cloud based Staff Training and
competency delivery and management
Business strategy, coaching and Business development 2011 - current
VIP Plumbing and Electrical, Surrey 1985 – 2006
Establish – grew to over 30 employees – implemented
quality systems and processes – exit sale 2006
4. 4
+ + + Future
state
Session 1 Session 2 Session 3
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
RACI Change Manager
Strategy RACI Mapping RACI to position descriptions
Current
state
=
5. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
Questions ?
5
7. 10 Great Questions circle Yes or No
Answering Yes to 3 or more of this questions we can help
RACI Assessment and RACI Charting to resolve problems such as.
1. Work frequently delayed or incomplete?
2. Teams have questions about “who does what”?
3. There are multiple decision-points within a single process?
4. There inadequate communication and/or co-ordination in the organisation
5. Accountabilities of individuals or departments undefined and unclear?
6. There is insufficient delegation of authority?
7. We work in a “reactive” environment rather than a “proactive” one?
8. Decisions aren’t made in a timely fashion?
9. A blame culture exist?
10. Tasks are being performed and decisions being made at the wrong levels?
NY
NY
NY
NY
NY
NY
NY
NY
NY
NY
7
Exercise -
8. 8
The Answer is RACI
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
9. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
RACI Explained?
9
10. Organisational Chart
10
Reception
General
Manager
Chief Financial
Officer
Customer Ser.
Manager
Directors
Credit
Manager
Sales & Marketing
Manager
“A” for day to day management of the company
“A” for overall company performance and
maximising the return for shareholders
“A” for day to day management of Reception
“A” for financial management
“A” for Operational performance
“A” for Sales performance
“A” for Credit and bad debt Management
Discussion on Role accountability
Exercise
Next page -
11. 11
• Who would the General Manager approach if reports indicated that bad debt is escalating?
• Who would the Directors approach if they were concerned over revenue dropping?
• Who would a Director approach if a friend shopping in one of their stores complained about the service?
1. Director
2. General Manager
3. Receptionist
4. Chief Financial Officer
5. Operations manager
6. Customer Service Manager
7. Sales and Marketing Manager
8. Credit Manager
1. Director
2. General Manager
3. Receptionist
4. Chief Financial Officer
5. Operations manager
6. Customer Service Manager
7. Sales and Marketing Manager
8. Credit Manager
1. Director
2. General Manager
3. Receptionist
4. Chief Financial Officer
5. Operations manager
6. Customer Service Manager
7. Sales and Marketing Manager
8. Credit Manager
Organisational Chart Exercise -
Circle the correct answer
12. 12
To many “A”s
Question?
In this situation can the
Credit Manager be held
accountable for the
performance of the Credit
department.
The General Manager was
going to fire the Credit
manager due to nearly
$350,000 of bad debt
13. 13
After RACI Charting
I called a meeting with the
• Credit Manager
• Sales director
• Nat Sales Manager
• Nat Operations Manager
• General Manager
The problem was explained
The visual of the “A”s circled all over
the RACI did not need explaining.
Collaboration
In a team discussion it was agreed
that the Credit Manager was hired for
her expertize in Credit Management
and it was agreed that she would not
interfere in their field of expertise if
they did not interfere in hers.
Bad Debt was reduced to under $78K
within 12 months without the loss of
a customer.
Customers were made aware of the
reason credit policies were in place
and appreciated the companies
position on risk management.
14. Example RACI Chart
14
STEP DESCRIPTION GM
Fin
Controller
Operation
Manager
Sales
Manager
IT Manager HR Manager Board
1
Achieving corporate objectives
A/R R R R R R
2
Ensuring that the agreed strategies are implemented
A/R R R R R R
3
Submitting business forecasts and budgets for the approval of
the Board and recommending major policy changes and
developments
A/R
4
Monitoring and directing overall operations to achieve revenue
and expense budgets and the satisfactory performances of the
various profit centres across the organisation
A/R
5 Directing the preparation, communication, and execution of
operating objectives, plans and programs
A/R
6
Negotiating major deals and financial arrangements, loan terms
etc
A/R R C
7
Directing and motivating the executive team in the achievement
of agreed goals and standards by the provision of effective
leadership and vision for the Organisation to grow responsibly
and in a profitable and sustainable manner
A/R
8
Acting as the chief spokesperson for the organisation
A/R
9
Ensures that best-practice standards are adheared to in
accordance with all relevant legislative parameters and
Government requirements
A/R R R R R R
10
Ensures that all departments produce high quality, relevant
information to assist in the decision-making processes that exist
at both an operational & strategic level
A/R R R R R R
11
Develops growth strategies that take advantage of Middys core
skills with the aim of maximising existing revenue streams and
developing new business opportunities
A/R R
12 Ensures that planning is constantly undertaken to ensure that
Middys is well placed to meet the challenges of the future
A/R
13 Ensure that effective delegation and monitoring of activities
under this position description
A/R
GM RACI
15. Example RACI Chart
15
Receptionist RACI
STEP DESCRIPTION receptionist Managers
Employee
General
Customers
1
Answer telephone calls and take messages or forward calls
A/R I R
2
Schedule and confirm appointments and maintain event calendars
A/R C/I R
3
Greet and welcome customers, clients, and other visitors
A/R R
4
Check visitors in and direct or escort them to specific destinations
A/R R R
5
Inform other employees of visitors arrivals or cancellations
A/R R I
6
Enter customer data and send correspondence
A/R R I
7
Copy, file, and maintain paper or electronic documents and records
A/R R R
8
Handle incoming and outgoing mail
A/R R R
9
Manager stationary levels and order
A/R R R
10
Distribute mail to various departments
A/R I R R
11
Complete phone and mail books daily
A/R I I
12
Book and coordinate meeting rooms
A/R C/I R R
13
Ensuring that office is maintained to the highest standard
A/R R R
16. R: Does the step
Project: Enter Project Name A: Accountable for the step
PROCEDURE RACI C: Consulted with before the step
DEPARTMENT Reception I: Informed when the step is completed
UPDATED 00/00/2013
STEP DESCRIPTION ROLE 1 ROLE 2 ROLE 3 ROLE 4 ROLE 5 ROLE 6 ROLE 7 ROLE 8 ROLE 9 ROLE 10
1
2
3
4
5
6
7
8
9
10
11
12
13
Exercise -Create an Example RACI
Tasks for closing a business at end of day
17. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
1. RACI is a great way to ensure work is not frequently delayed or incomplete
2. RACI ensures teams are clear about “who does what”
3. RACI reduces multiple decision-points within a single process
4. RACI ensures there is adequate communication and/or co-ordination in the organisation
5. RACI ensures Accountabilities of individuals or departments are defined and clear
6. RACI ensures t is here insufficient delegation of authority
7. RACI assists in changing a “reactive” environment to a “proactive” one
8. RACI ensures Decisions can be made in a timely fashion
9. RACI ensures blame cultures don’t exist
10. RACI ensures tasks are being performed and decisions being made at the right levels
Summary
17
18. Today
3 years
2 years
1 years
4 years
5 years
• Vision in place
• Strategy in place
• General manager in place
• HR manager in place
• Business review & recommendations
• Everyone working as a team
• New business software finalised
• Rationalisation of Administration
• Procurement officer in place
• Management meeting are the norm
• Stores are more profitable
• New business software in place
• Overheads reduced
• Budgets and KPIs are in place
• Store network rationalised
• Store network growing
• Staff empowered and accountable
• Store network reaches 40 sites
• Professional Board (senior team) in place
• Revenue on target
• Vision realised
1: Implementation capability depends on your
• People
• Finance
• Operations
• Customers
18
2: Carry out a gap analysis to highlight what you have and what you need.
RACI Charting is a great way to carryout a gap analysis
1st step document the tasks the business currently carries out in its day to day business
2nd step document the tasks the business will need to do to realise the vision
The differences in the tasks identify the gaps
Strategy Map
19. 19
Cascading Goals
Company
Short term Goals
Department
Short Term Goals
Individual
Short term Goals
Company
Long term Objectives
Company Long term objectives are
broken down into Company shorter
term goals
Company short term goals are broken
down into Department Goals
Department short term goals are
broken down into Individual Goals
(Goals should be linked to KPIs)
Ensure goals are SMART Goals
S
M
A
R
T
PECIFIC
EASURABLE
CHIEVABLE
EALISTIC
IME SPECIFIC
The sum of Individual short
term goals equals the
company overall Long term
Objectives
20. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
Questions ?
20
21. RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
21
In Session 3
• Developing Position Descriptions
• Staff Appraisals
• What are KPIs and linking KPIs to job performance
• Recap on all 3 sessions plus general discussion
22. Summary & Contact information
Michael Carew
22
Postal PO Box 4128 East Balwyn Victoria 3103
Reg. Office 19 Market St, 3131, Nunawading, Victoria, Australia
W (03) 9012 6216
M 0412 362 011
E m.carew@raci.com
W www.raci.com www.companylms.com
Contact Details
Consulting Services
• RACI implementation
• Business efficiency
• Business Strategy
• Business Development
• Business mentor and coaching
• Company training delivery platforms
• Employee Bonus systems
RACI Change Manager Pty. Ltd.
YouTube Tutorials
https://www.youtube.com/channel/UCGE9Il9dVCK81ahNHq54P_g/videos
Editor's Notes
Ask attendees to circle Y or No.
Ask number of yes’s circled. 3 or more – introducing RACI to their business will create greater efficiency in the business
Group Discussion - who would the General Manager approach if reports indicate that bad debt is escalating credit manager is underperforming Who is accountable in the General managers eyes
Clip 5mins
Clip 5mins
If we go back to the first excersize – talk through the 10 questions
Can we all see how RACI ties into the management of our strategic objectives.
This session has 3 sections Section 1 is a bit about me, Section 2 discusses Vision strategy and goals and section 3 is an introduction to Efficiency and finally I will recap and take questions.