The document outlines the objectives and context of a two-day training on person-centered approaches and effective conversations. Over the two days, participants will learn about the importance of equality in interactions, what makes good conversations, using person-centered planning tools to support conversations, understanding outcomes and how to identify them, and using a person-centered approach in supporting children and families. The training will cover frameworks for effective conversations, changing service-focused language to be more person-centered, tools like good day/bad day and what's important to/for someone, and how to have outcome-focused conversations.
A presentation on the four foundations to powerful communication by Heidi Alexandra Pollard, Chief Empowerment Officer of UQ Power for the Women's Integrated Networking Group at the RAAF, Williamtown
A common question in the mind of every individual is the "stage fear of presentation" in a public forum such as Null meet.
I'd be addressing this question in my talk titled " Why should I speak in Null Meet? " It would address common queries which many people have ( esp. Introverts) but don't ask readily in fear of rejection / ridiculed upon by peers etc.
I'd be drawing examples based on my experience how and why I started presenting in Null Meets. I was too in similar situation few years back when I first started out in the industry:)
This talk focuses on the practical side of the benefits of public speaking in esp. in Infosec domain. The points that would be in focus will be as follows:
Why should I involve myself in Public speaking ?
Isn't passive listening and working individually good enough?
How can I start ? From where I can begin?
Addressing the hidden fears
Answering your mental blocks
How does it help in my career?
How does it help me?
Takeaways
A presentation on the four foundations to powerful communication by Heidi Alexandra Pollard, Chief Empowerment Officer of UQ Power for the Women's Integrated Networking Group at the RAAF, Williamtown
A common question in the mind of every individual is the "stage fear of presentation" in a public forum such as Null meet.
I'd be addressing this question in my talk titled " Why should I speak in Null Meet? " It would address common queries which many people have ( esp. Introverts) but don't ask readily in fear of rejection / ridiculed upon by peers etc.
I'd be drawing examples based on my experience how and why I started presenting in Null Meets. I was too in similar situation few years back when I first started out in the industry:)
This talk focuses on the practical side of the benefits of public speaking in esp. in Infosec domain. The points that would be in focus will be as follows:
Why should I involve myself in Public speaking ?
Isn't passive listening and working individually good enough?
How can I start ? From where I can begin?
Addressing the hidden fears
Answering your mental blocks
How does it help in my career?
How does it help me?
Takeaways
Intentional Inclusivity While Working Remotely - COVID-19 Julie Veloz
Intentional Inclusivity While Working Remotely, is a tool to empower people in real time, and, as teams are more isolated from their wider organizations and individual work support systems.
We know that preparation is important, but what's the best way to prepare for meeting someone who could be using your next design? How do you make sure you get into their head, learn what their life is all about, and get the information you need to build something truly innovative and delightful?
You don't want to leave important information "on the table"—information that can give you a more complete understanding of how to move your vision forward. You might act on incomplete detail that creates risk when it forces you to guess what the users need. Worse, the partial insight you have may take your design team in the wrong direction.
User research is an expensive endeavor. Make sure you're prepared to get the most out of every minute that you're with your users. Come home with a deep insight into their thinking, their lives, and how you can change their experience for the better.
Steve Portigal will show your team the art of asking the question. You might visit the user in their office or home, have them come to you for a usability test, or even have a chance encounter at a trade show or while waiting for an airplane. Do you know what to ask? Do you know what to listen for, to extract the critical detail of what they can tell you about your design?
Effective Presentation & Communication Skills For Business LeadersJennifer McClure
Effective communication and presentation skills are must-haves for Top Business Leaders and Executives in order to establish executive presence, build influence, gain buy-in and help their businesses to grow. The good news is that these skills can be learned!
Keynote/Workshop by Jennifer McClure - President of Unbridled Talent LLC (http://unbridledtalent.com)
RIGHT COMMUNICATION Three criteria should be met before words come out from you:
It should be beneficial to the opposite person
It should be sweet to hear
It should be truth
This Presentation was prepared for a session I gave at the Department of Agricultural and Biosystems Engineering, Alexandria University.
Public Speaking is considered a dilemma that faces a lot of us, but it's easy to learn.
Read this presentation and google every title to find much more of interesting information and facts.
Media Training PowerPoint ® for Rowan University graduate students. Citations are given during oral presentation and in "The Public Relations Practitioner's Playbook" by M. Larry Litwin.
This is the presentation deck from UX Conference session by Ben Bowes of Pivotal Labs Singapore as a part of UXSEA Summit 2018 in Singapore. UXSEA Summit 2018 was held from 18th to 20th November, 2018. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
why do people start with the paperwork rather than thinking what matters to young people, what support they need and what do they want as they grow up?
8 stage model - we need to start at 1 and not 8
Intentional Inclusivity While Working Remotely - COVID-19 Julie Veloz
Intentional Inclusivity While Working Remotely, is a tool to empower people in real time, and, as teams are more isolated from their wider organizations and individual work support systems.
We know that preparation is important, but what's the best way to prepare for meeting someone who could be using your next design? How do you make sure you get into their head, learn what their life is all about, and get the information you need to build something truly innovative and delightful?
You don't want to leave important information "on the table"—information that can give you a more complete understanding of how to move your vision forward. You might act on incomplete detail that creates risk when it forces you to guess what the users need. Worse, the partial insight you have may take your design team in the wrong direction.
User research is an expensive endeavor. Make sure you're prepared to get the most out of every minute that you're with your users. Come home with a deep insight into their thinking, their lives, and how you can change their experience for the better.
Steve Portigal will show your team the art of asking the question. You might visit the user in their office or home, have them come to you for a usability test, or even have a chance encounter at a trade show or while waiting for an airplane. Do you know what to ask? Do you know what to listen for, to extract the critical detail of what they can tell you about your design?
Effective Presentation & Communication Skills For Business LeadersJennifer McClure
Effective communication and presentation skills are must-haves for Top Business Leaders and Executives in order to establish executive presence, build influence, gain buy-in and help their businesses to grow. The good news is that these skills can be learned!
Keynote/Workshop by Jennifer McClure - President of Unbridled Talent LLC (http://unbridledtalent.com)
RIGHT COMMUNICATION Three criteria should be met before words come out from you:
It should be beneficial to the opposite person
It should be sweet to hear
It should be truth
This Presentation was prepared for a session I gave at the Department of Agricultural and Biosystems Engineering, Alexandria University.
Public Speaking is considered a dilemma that faces a lot of us, but it's easy to learn.
Read this presentation and google every title to find much more of interesting information and facts.
Media Training PowerPoint ® for Rowan University graduate students. Citations are given during oral presentation and in "The Public Relations Practitioner's Playbook" by M. Larry Litwin.
This is the presentation deck from UX Conference session by Ben Bowes of Pivotal Labs Singapore as a part of UXSEA Summit 2018 in Singapore. UXSEA Summit 2018 was held from 18th to 20th November, 2018. For more information about UXSEA Society, visit https://uxsea.org/
The copyright of this material is with those who created this presentation material. Please take permissions from the authors if you are in doubt about copyright infringement.
why do people start with the paperwork rather than thinking what matters to young people, what support they need and what do they want as they grow up?
8 stage model - we need to start at 1 and not 8
Natural Language processing in the digital age & the impact on relationships ...Salema Veliu
This was part of a workshop presentation l did a couple of years back for Flight Centre UK looking at language in the workplace and the impact on performance and leadership. It's been interesting to see recent to see the views on 'SlideShare' of this work. 'Psycholinguistics' has always been a huge part of my Uni studies and my work. It's helped to understand 1. How we process and 2. What we can learn from the language we use and how that in turn can interfere with behaviours. Demonstrated by the modality of Related Frame Theory which is a powerful tool in decoding behaviours, and habits human habits from speech around machine/technology referred to as (Psychotechnology). Just to be absolutely clear I’m not talking about Neuro Linguistic programming. But Natural Language Processing which is a branch of AI that looks at the interaction between computers and humans using natural language. I believe there are cross functional connections that we can use to enhance the learning elements of machine learning
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Canadian Immigration Tracker March 2024 - Key SlidesAndrew Griffith
Highlights
Permanent Residents decrease along with percentage of TR2PR decline to 52 percent of all Permanent Residents.
March asylum claim data not issued as of May 27 (unusually late). Irregular arrivals remain very small.
Study permit applications experiencing sharp decrease as a result of announced caps over 50 percent compared to February.
Citizenship numbers remain stable.
Slide 3 has the overall numbers and change.
3. Objectives over the two days
• To understand the importance of equality in interactions and the
factors that can inhibit this;
• To understand what makes good conversations and their role in
creating the conditions for this;
• To identify their own ‘default’ tendencies in conversation styles and
habits
• To have a greater awareness of the importance of person centred
approaches in supporting children and families
• To understand about outcomes and to be able to clearly identify and
describe these
• To have confidence in using a range of person centred planning
tools and to have used these in practice in the workshop.
11. We need to change the language:
• Referral
• Assessment
• Eligibility criteria
• Services “packages”
• Respite
• Reablement
• Ongoing support
• Care and support plan
• Review
• Placement
• signposting
• universal services
• Put in touch with
• Talk to someone about your
situation
• Arrangements / solutions
• Have a bit of a break
• Help to be as independent as
possible
• Support to help maintain your
independence
• Check how you’re getting on
• Home
37. The importance of ‘contributing’
“The purpose of life is not to be happy. It is to
be useful, to be honorable, to be compassionate,
to have it make some difference that you have
lived and lived well.” (Ralph Waldo Emerson)
“The mystery of human existence lies not in just
staying alive, but in finding something to live
for.” (Dostoyevsky)
39. What would be the most
serious outcome from this risk?
40.
41.
42.
43.
44.
45.
46.
47. Important to… Important for….
• What keeps me healthy
and safe
• What must happen in my
day to stay well (e.g.
exercise, certain diet,
medication, how I must be
physically cared for, etc.)
• What matters to me
• Important past events and
times
• The important people in
my life and how we keep
connected
• What makes me happy
• What makes me want to
get out of bed in the
morning…
48. What’s important ‘to’ and ‘for’ you?
Think for a few minutes about
your life and/or getting up
routine and jot down a few
things that are important ‘to’ you
and a few that are important
‘for’ you.
Have a chat with the person
next to you about those you feel
comfortable sharing.
52. Good day/ bad day
Guess Ask Listen Record
• Next in pairs look through the information and decide
together what this information tells us about what is
important to the you.
53. Good day - Bad day
Guess ask listen record
Best guess
Ask / do
Listen
Eyes / ears
Write it down
54.
55.
56.
57.
58.
59.
60.
61.
62.
63.
64. At this time
When this
happens
We think it means
We need to do
this
3
In the environment
What’s just gone on
Before / during /
after
1 (or 2)
What they said
The behaviour
What others
notice
Can be seen,
heard, and felt
by others
2 (or 1)
Meaning of what
they said or the
behaviour
The emotions and
feelings
What’s going on
inside
4
What other
people should
do in response
Or not do…..
66. How I like the
information
presented to
me
How to present
choices to me
How to help me
understand the
information
presented to
me.
Best time for
me to make a
decision
Worst time. For
me to make a
decision
Talk to me.
I can read a bit
but prefer to
listen.
Give me some
information that
I can look at
after you have
gone.
Let me know I
have to make a
choice.
Keep if limited
this or that
Give me time to
think about it
and then give
the information
again.
Let my best
friend tell me as
well as I trust
her
After I've been
visited by my
best friend
When I've come
back from the
shops .
When I'm talking
to you and giving
you eye
contact .
When I have my
hoody up and do
not give you eye
contact .
When I'm self
harming
67. Important decision
in my life
Who would be
involved and how
would I be
involved
What makes the
final decision
Moving to my new home
from a care setting
I would have a meeting
with my key worker and my
befriender when I'm well to
agree the move. I would
talk to my best freind
Me with my social worker
I would be told that I'm
moving three days before I
move
70. What do children and
young people really
want in the future?
What are their aspirations?
Hopes and dreams
71. Begin with the
end in mind
Stephen Covey
Neo's vision of the future informed his choices
72.
73.
74. What do you want to DO/ What do you want to BE?
75.
76. "You can fail at what you don't want, so you
might as well take a chance on doing what you
love." Jim Carrey
77. What is an outcome?
• Is a different conversation to an aspiration
• Builds on what's going well
• Changes something that is not working
• Move you to a future you want (aspiration)
78. After an amazing days training,
you find Pugsy behind your front door.
80. A Person Centred Outcome…..
• Is a personal goal not a service goal
• Is something you have influence/control over
• Is measurable and specific
• May have obstacles in the way of achieving it
All these make the outcome well formed
81. •Does it keep
something that is
working?
•Change something
that isn’t working?
•Does it move towards
a future you want?
82. A Solution …….
• Is there resource you need to achieve your
outcome
• It can be an item or an activity
• It can have a cost associated with it, or be free
83. Questions to test is it an outcome
or a solution
If you got your outcome…what would it...
• Give you?
• Do for you?
• Make possible for you?
84.
85.
86. To have a paid job, live in my own flat and have a car
89. To have a car
What would that:-
• Give you?
– Get me from home to where I want to go
• Do for you?
– Let me go and see my friends once a week, go into the
city shopping and get to work experience
• Make possible for you?
– I can just do it - without mum and dads help
– I have four friends
– I know the shops in MK
– I have work experience to travel to
90. To have a car
So what is the real outcome?
To go and visit my friends, once a week
Go into the city - shopping every weekend by myself
(To work five days a week) To get to work experience on
time.
91. 3 hours of speech and language therapy
What would that:
Give you?
Time with a speech therapist
Do for you?
Help them be more easily understood by their friends when they
are at school?
Make possible for you?
Friendships, taking part in things, feeling more confident
with other people.
92. 3 hours of speech and language therapy
So what is the real outcome?
" l am understood by my friends and I can play with them
every lunchtime.
95. Importance and confidence
ConfidenceLOW
HIGH
HIGH
High Importance
Low Confidence
Less likelihood of
change
High Confidence
Low Importance
Less likelihood of
change
A
Higher Importance
Higher Confidence
Better likelihood of
change
C
B
96. Outcomes to actions - blue sky thinking
THE RULES
Don't discuss
just write.
Don't judge the ideas
All ideas are welcome - wild and wacky - sensible.
Build on others ideas.
Use all your time.
101. G.R.O.W.
Goals - what we aim for:
What do you want?
How will you know when you have achieved it?
When do you want to achieve it by?
Reality - Exploring the present reality:
What have you done specifically so far to achieve that goal?
What challenges have you met and overcome?
What strengths do you have which might help?
Options - stretching beyond what the person has tried or thought about
before:
What could you do?
What else...?
What if you had all the time you need?
Will/Way forward - gaining commitment from the person to talk action:
Which option would be the fastest/easiest/preferred?
What might stop you?
When will you take action?
105. Circle of influence
• Really helps with
organising information
and agreeing what
needs to be focused on
(what person can control
or influence) and what
issues are concerns that
nothing can be done
about.(use the to/for
working not working)
106. Circle of influence
I have goodinformationbut don't knowwhere to start
I'm working
with one family
that are open
to new ideas
I will...
Concern
Influence
Focus
I don't have
the time
to do this
with everyone
on my caseload
Idon'tfeelconfident
usingthese
newapproaches
107.
108.
109. Action Plan
First steps
Priority area
Who Will do what By when?
Who else needs to know / help this to happen? How will we get their help?
What support do we need?
From inside the organisation From outside the organisation
How will we know know we have been successful?
What will have changed? What will you see? What will you feel? What will you hear?
Notes Scribbles Doodles
110. Timed talk
• In pairs
• 3 minute turns
• Listener gives good attention
• Swap then share the thinking in the group
111. Giving good attention
• Being present - no rush, no tapping feet
• Keep you eyes on the thinking
• Your face expresses interest and respect
• Stillness
• No interruptions - letting the person finish
114. • What's on your mind?
• And What Else? (AWE reverent respect
repeated)
• What's the real challenge here for you
today?
What are you thinking about-person
centred and effective communications .