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Outputs               Audience
                                              Process Framework
                                                                                      Course and            Academic staff and
                                          The Quality Management and Audit Unit       Module Handbook.      students.
                                          co-ordinates an integrated system of        Student Charter       Academic staff and
                                          standards assurance and quality             and support           students.
                                          management and enhancement to support       charters.
                                          the University’s Mission and underpin the   Studies advice        Academic staff and
                                          academic planning process.                  code of practice      students.
                                                                                      and PDP.
                                                                                      The National          Prospective students,
                                                                                      Student Survey.       parents and academic
                                                                                                            staff.
 Reference Information                                                                Assessment            Academic staff.
                                                                                      Handbook.
• Academic Office information
• Programme Approval Management and              Curriculum Design                    Module monitoring     Heads of school and
                                                                                      information.          academic staff.
  Review Handbook                               Quality Management &                  Annual subject        Faculty and academic
• Partnership Handbook                             Audit Process                      monitoring.           staff.
• Assessment Handbook                                                                 Statistical           Faculty and academic
• Quality Management and Audit web
                                                                                      information about     staff.
  pages                                                                               student
   o Includes guidelines on risk re:
                                                                                      progression and
      annual subject monitoring.                                                      award data.
• Professional statutory and regulatory
                                                                                      Institutional audit   Faculty and academic
  bodies (PSRB) criteria
                                              Process Support                         information.          staff.
• Employer feedback
                                                                                      Graduate              Heads of school and
• Academic infrastructure
                                          •   Quality Management and Audit Unit       destination.          academic staff.
                                          •   Staff Development Unit                  Staff/Student         Course directors,
                                          •   Centre for Higher Education Practice    Consultative          course committees and
                                          •   Access and Distributed Learning         Committee.            students.
                                              (Lifelong Learning, CETL and            Course committee      Heads of school and
                                              Viewpoints)                             minutes.              academic staff.
                                                                                      Course Approval       Faculty, Faculty
                                                                                      form: CA3.            Teaching and Learning
                                                                                                            Committee, Academic
                                                                                                            Office, CASC, Physical
                                                                                                            Resources, Information
                                                                                                            Services, the Module
                                                                                                            Office and Student

                                                                                      !
                                                                                                            Marketing.

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Quality management processes

  • 1. Outputs Audience Process Framework Course and Academic staff and The Quality Management and Audit Unit Module Handbook. students. co-ordinates an integrated system of Student Charter Academic staff and standards assurance and quality and support students. management and enhancement to support charters. the University’s Mission and underpin the Studies advice Academic staff and academic planning process. code of practice students. and PDP. The National Prospective students, Student Survey. parents and academic staff. Reference Information Assessment Academic staff. Handbook. • Academic Office information • Programme Approval Management and Curriculum Design Module monitoring Heads of school and information. academic staff. Review Handbook Quality Management & Annual subject Faculty and academic • Partnership Handbook Audit Process monitoring. staff. • Assessment Handbook Statistical Faculty and academic • Quality Management and Audit web information about staff. pages student o Includes guidelines on risk re: progression and annual subject monitoring. award data. • Professional statutory and regulatory Institutional audit Faculty and academic bodies (PSRB) criteria Process Support information. staff. • Employer feedback Graduate Heads of school and • Academic infrastructure • Quality Management and Audit Unit destination. academic staff. • Staff Development Unit Staff/Student Course directors, • Centre for Higher Education Practice Consultative course committees and • Access and Distributed Learning Committee. students. (Lifelong Learning, CETL and Course committee Heads of school and Viewpoints) minutes. academic staff. Course Approval Faculty, Faculty form: CA3. Teaching and Learning Committee, Academic Office, CASC, Physical Resources, Information Services, the Module Office and Student ! Marketing.