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Quality circle
- 1. Quality Circle By SaurabhMishra Siddhant Bagchi
- 2. What is aQuality Circle ?????
- 3. Ask Yourself ?? Yaarye desi shaadio me ek common cheez kyaa hai ????
- 4. Kya aayaa......??????? • Sagaai •Haldi • Phere • reception
- 5. By the waythis is not a Fair n Lovely Ad
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- 14. How can weforget babuuji.... Kanyadaaan.....???
- 15. • They belongto different communities and society • They share an entirely different culture • They have been born and brought up in an entirely different habitat • Yet , • They come together during the occasion • Share their ideas • Take part in every possible activity • Execute the marrriage successfully ;-)
- 16. Quality Circle ismuch attributable to Relatives and lets see how....... ;-)
- 17. pehle Phokat kagyaan..... “ It is better for 100 people to take 1 step Than For one person to take a hundred.....’’
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- 21. • Quality circleswere originally described by W. Edwards Deming in the 1950s, • Deming praised Toyota as an example of the practice. • Later formalized across Japan in 1962 and expanded by others such as Kaoru Ishikawa.
- 23. • The JapaneseUnion of Scientists and Engineers (JUSE) coordinated the movement in Japan. • The first circles started at the Nippon Wireless and Telegraph Company; the idea then spread to more than 35 other companies in the first year. • Quality circles have been implemented even in educational sectors in India, and QCFI (Quality Circle Forum of India) is promoting such activities.
- 24. Typical topics forthe attention of quality circles •Improving occupational safety and health
- 26. Typical topics forthe attention of quality circles • Improving product design
- 27. Visualise the changein design over the years........
- 28. Typical topics forthe attention of quality circles • Improvement in the workplace and manufacturing process
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- 31. •Composition of QualityCircle •Circle members The staff of each respective departments •Circle Leader The head of each circle members of each dept •Facilitator Co-ordinates work of several quality circles By circle leaders •Co-ordinator Admn Officer who takes reports from Facilitators •Steering Committee Headed by Senior Executive And representatives from Top management •Executive Committee Decision Making and implementation body CEO , Managers and MDs
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- 33. DEFINITION who A smallgroup of 6-12 employees Activity ?? Meet together on a regular basis Purpose?? To solve work related problems coming in the way of achieving and sustaining excellence What else??? To chalk out ways of improving existing practices
- 34. Quick Facts QC isa form of participative management QC is a human resource development technique QC is a problem solving Technique
- 36. Problem Solving Techniquesin a Quality circle
- 37. 1. Identification ofProblems • By brainstorming • Arrive at the problems actually affecting the organisation • What is Brainstorming....??? • Ans- holding a group discussion to produce ideas or identify problems
- 39. 2. Categorise Catego ry Activity example AMinimum involvement of other dept Purchase dept delays in handing over raw materials B Other dept involvement is a necessity Warehousing dept is unable to furnish closing stock to finance dept C Approach and involvement of Management is a necessity Wilful negligence of purchase department causing abnormal losses visible to all other depts
- 40. 3. Basis ofCategorisation • Non co-operation among Depts • Waste Related • Productivity Related
- 42. 4. Define theProblem and root its cause • Use • Fish Bone Diagram • What’s that....???
- 43. It has noconnection with bengali shadi ki daawat.....
- 44. Fish bone diagram thisis a fish This is a fish-bone
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- 46. Illustration •In a certaincompany Simtronics there is a problem faced by the employees on marketing tours •Their laptops don’t have adequate batteries and run out of power during presentations
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- 48. 5. Generate alternativesolutions Here the possible solutions are Keeping additional batteries A power bank Frequent reminders for charge Use Smartphone as a backup option Ask colletively the management to install charging points Again use brainstorming to fetch ideas
- 49. 6. Select thecourse of action
- 50. 7. Present solutionto management circle • These may be the suggestions of brainstorming sessions......
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- 52. Impact of QualityCircle
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- 60. • The ideaof SQCs was presented by City Montessori School (CMS) Lucknow at a conference in Hong Kong in October 1994. • Developed by two engineers of Indian Railways PC, Bihari and Swami Das in association with Principal Dr. Kamran of CMS Lucknow • They were inspired and facilitated by Jagdish Gandhi, who founded CMS after his visit to Japan, where he learned about Kaizen
- 61. • World's firstSQC was made in CMS Lucknow with then-13- year-old student Saketa Bihari as its leader. • CMS has continued to conduct international conventions on student quality circles every two years. After seeing its utility, educators from many countries started such circles. • The World Council for Total Quality & Excellence in Education was established in 1999 with its Corporate Office in Lucknow and head office in Singapore. • It monitors and facilitates student quality circle activities in its member countries, which number more than a dozen. SQC's are considered to be a co-curricular activity. They have been established in India, Bangladesh, Pakistan, Nepal, Sri Lanka, Turkey, Mauritius, Iran, UK (Kingston University and started in University of Leicester), and USA