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第九章 軟體品質管理
本章大綱 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
導論 ,[object Object],[object Object],[object Object]
軟體品質的定義 ,[object Object],[object Object],[object Object]
圖 9.1  軟體品質的概念
圖 9.2  軟體品質的因素
軟體品質管理基本概念 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
圖 9.3  軟體品質管理的主要範疇
圖 9.4   影響軟體品質的重要因素
整合性軟體品質管理模式 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
圖 9.14  整合性軟體品質管理模式
軟體品質規劃 ,[object Object],[object Object],[object Object],[object Object],[object Object]
圖 9.6   決定軟體品質需求作業程序
表 9.3   品質需求相關矩陣
表 9.4   軟體模組與品質矩陣
表 9.5  軟體品質規劃書主要內容
軟體品質保證 ,[object Object],[object Object],[object Object]
軟體品質保證 ,[object Object],[object Object],[object Object],[object Object],[object Object]
圖 9.5  軟體品質保證作業流程
圖 9.7   獨立認證作業流程
軟體品質控制 ,[object Object],[object Object],[object Object]
軟體品質的控制 ,[object Object],[object Object],[object Object],[object Object],[object Object]
軟體品質控制 ,[object Object],[object Object],[object Object],[object Object],[object Object]
軟體品質控制 ,[object Object],[object Object],[object Object],[object Object],[object Object]
軟體品質改進活動 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
圖 9.8  軟體品質改進活動作業流程
能力成熟度模式 ,[object Object],[object Object]
圖 9.9 CMM 的關鍵流程領域與 軟體成熟度階段的關係
表 9.8 CMM 的關鍵流程之類型
能力成熟度整合模式 ,[object Object],[object Object],[object Object]
圖 9.10 CMMI 模式的元件圖
軟體品質管理標準 (1/3) ,[object Object]
圖 9.12  軟體品質標準 ISO 9000-3 大綱
表 9.12 ISO 9000-3 條文
軟體品質管理標準 (2/3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
軟體品質管理標準 (3/3) ,[object Object],[object Object],[object Object],[object Object],[object Object]
結論 ,[object Object],[object Object],[object Object]
作業 ,[object Object]
下週個案討論 ,[object Object],[object Object],[object Object],[object Object],[object Object]

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QM-034-軟體品質管理