The document outlines the college graduation process through flowcharts. It begins with an introduction to flowcharting, explaining the basic elements and symbols used. A macro flowchart then shows the overall graduation process at a high level. Micro flowcharts provide more detail on specific steps. The document identifies some common trouble spots like delays in admissions due to documentation issues, exam delays or rescheduling due to power failures or instructor delays, and delays in results processing due to reevaluation needs or barcode errors. Lessons learned include properly affixing barcodes, being prepared for exam rescheduling, and ensuring documents are ready in advance to avoid issues in the admissions process.