To what extent are institutions using insights from NSS and institutional surveys to transform their students’ experience? What are the key enablers and barriers for integrating student satisfaction data with QA and QE How are student experiences influencing quality enhancements What influences students’ perceptions of overall satisfaction the most? Are student characteristics or module/presentation related factors more predictive than satisfaction with other aspects of their learning experience? Is the student cohort homogenous when considering satisfaction key drivers? For example are there systematic differences depending on the level or programme of study?