pwb marketing communications

    Sales Support Tools
    Marketing Roundtable
    Sean Hickey – COO, PWB
Demand Generation is Like Fishing


• The right tactics
• A solid plan
• Flawless execution
• Patience
• Some luck
• Adapting to the unique situation
Marketing-Sales Continuum


• Marketing and Sales are no longer discrete
  activities
               Marketing   Sales
    Progress
What is Demand Generation?


• Marketing integrated and aligned
  with sales
• The process of targeting, identifying,
  engaging, and nurturing prospects
• The engine that drives growth
• An extension of integrated marketing
Forward or Out

• Demand generation programs must
  continuously advance good prospects and
  eliminate or grow weak ones



Prospect                            SALE




       Drip program
Demand Generation Process


Strategy & Sales Alignment   Core PWB Expertise
Target List Construction

Content Development

Creative Platform

Outbound Execution



Response Capture                       Partner or
Nurturing & Growth
                                Client Execution
Metrics Evaluation
Alignment


• The best demand generation programs align
  with:
  • Solid strategy
  • Sales objectives and efforts
  • Business cycles
Remember the Basics


• Old direct response mantra, updated
  • The list
  • The creative
  • The offer
  • The medium

• At every step, offer the right THINGS
  to the right PEOPLE using the right MEDIUM
  in a CREATIVE way
Tell An Intriguing Story


• Messages can get more complex and more
  compelling as prospect progresses deeper in
  the sales cycle:
  • Awareness
  • Interest
  • Consideration
  • Selection
  • Purchase
Metrics


• Identifying meaningful metrics is important at
  the outset
• A feedback loop to the agency is critical
• Value of data builds over time
   • Comparative
   • Trends
Case Study – PWB

         Referrals        Search      Direct Mail         PR   White Papers




                                                                                Proposal



                             Qualified?                                                Yes
Drip Program         No                             Yes
                             • Budget
• E-News                                                                      Initial Meeting
                             • Need
• White Papers
                             • Active Search
                                                                                        No
PWB Drip Program Components
Direct Mail – 2-3 week cadence




E-News – monthly         White Papers – ad hoc
DG – How You Do It Right



• Take prospects on a messaging journey
• Build in meaningful metrics
• Establish a process at the outset
• Respect your unique product/service
• Don’t take your eye off the ball
Catch More and Bigger Fish!




        Questions?

October 2010 - Marketing Roundtable - Sean Hickey

  • 1.
    pwb marketing communications Sales Support Tools Marketing Roundtable Sean Hickey – COO, PWB
  • 2.
    Demand Generation isLike Fishing • The right tactics • A solid plan • Flawless execution • Patience • Some luck • Adapting to the unique situation
  • 3.
    Marketing-Sales Continuum • Marketingand Sales are no longer discrete activities Marketing Sales Progress
  • 4.
    What is DemandGeneration? • Marketing integrated and aligned with sales • The process of targeting, identifying, engaging, and nurturing prospects • The engine that drives growth • An extension of integrated marketing
  • 5.
    Forward or Out •Demand generation programs must continuously advance good prospects and eliminate or grow weak ones Prospect SALE Drip program
  • 6.
    Demand Generation Process Strategy& Sales Alignment Core PWB Expertise Target List Construction Content Development Creative Platform Outbound Execution Response Capture Partner or Nurturing & Growth Client Execution Metrics Evaluation
  • 7.
    Alignment • The bestdemand generation programs align with: • Solid strategy • Sales objectives and efforts • Business cycles
  • 8.
    Remember the Basics •Old direct response mantra, updated • The list • The creative • The offer • The medium • At every step, offer the right THINGS to the right PEOPLE using the right MEDIUM in a CREATIVE way
  • 9.
    Tell An IntriguingStory • Messages can get more complex and more compelling as prospect progresses deeper in the sales cycle: • Awareness • Interest • Consideration • Selection • Purchase
  • 10.
    Metrics • Identifying meaningfulmetrics is important at the outset • A feedback loop to the agency is critical • Value of data builds over time • Comparative • Trends
  • 11.
    Case Study –PWB Referrals Search Direct Mail PR White Papers Proposal Qualified? Yes Drip Program No Yes • Budget • E-News Initial Meeting • Need • White Papers • Active Search No
  • 12.
    PWB Drip ProgramComponents Direct Mail – 2-3 week cadence E-News – monthly White Papers – ad hoc
  • 13.
    DG – HowYou Do It Right • Take prospects on a messaging journey • Build in meaningful metrics • Establish a process at the outset • Respect your unique product/service • Don’t take your eye off the ball
  • 14.
    Catch More andBigger Fish! Questions?