Puneeth resume
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This document summarizes the skills, experience, and qualifications of an individual seeking employment. It outlines their key IT and soft skills including operations, people management, customer relationship management, and strategic planning. Their career timeline shows over 2 years of experience as a Team Leader at Bharti Airtel, where they improved customer satisfaction, recovered revenues, increased collections percentages, and trained employees. Their education includes a Bachelor's degree in Mechanical Engineering with over 60% marks.
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![Key Skills
ITes Operations
People Management
Customer Relationship
Management
Client relationship
Management
Strategic Planning
Soft Skills
Communicator
Innovator
Thinker
Collaborative
Intuitive
Team Player
Career Timeline
Puneeth A.S
+91-9738-212-011 |Email:puneethpapu04@gmail.com]
Address: #350,2nd cross, Deepanjali Nagar, Mysore Road. Bangalore – 560026.
India.
Profile Summary
A Team Leader for Bharti Airtel (Corporate Customer Segment) with a total of 2
years’ experience. I have a proven track record of being a dependable and a
tactful leader.
During my tenure I have worked on various projects which resulted in
maximising production. I have an excellent record of converting every
customer into happy and also build a multi-disciplinary team and directing
them to set targets within the given budget and schedules.
Education & Personal Details
Education:
Board Institution Percentage
Matriculation Abhinava Bharathi Vidya
Kendra, Mandya,
Karnataka
71.56 %
XII P.E.S. PU College
Bangalore
Karnataka
50%
BE( Bachelor in
Mechanical
Engineering)
Sampoorna Institue of
Technolgy & Research,
Chanapatnna Karnataka
60%
Total Experience (36 Months)
SNS Corporate Services- Sep 2016- Present](https://image.slidesharecdn.com/puneethresume-191017161836/85/Puneeth-resume-1-320.jpg)
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This document contains a resume for Guru Prasad, who is seeking a senior level position in customer service, operations management, process management, or quality management in Bangalore, India. He has over 8 years of experience in call center operations, customer service management, process management, quality control, and team leadership. His core competencies include operations management, process management, team management, and customer relationship management. He provides details of his work experience and academic background.
Rishav Guha - Curriculum Vitae
Rishav Guha is seeking a role that provides opportunities for learning and skill enhancement. He has over 3 years of experience in accounts payable at Genpact, where he transitioned processes, resolved issues, generated reports, and improved performance. He was promoted from Process Associate to Process Developer. Rishav holds a B.Com degree and is proficient in English, Hindi, Bengali, Windows, and MS Office. He is a quick learner, works well under pressure, and aims to contribute to organizational advancement.
RIMA_DASGUPTA CV (1)
This profile summarizes an individual with over 5 years of experience in human resources operations, talent management, performance management, employee engagement, and training and development. They are currently a Manager of HR at Bank of Baroda in Mumbai, where their responsibilities include strategic HR planning, manpower deployment, industrial relations, performance management, recruitment, onboarding, employee engagement, and training. They have implemented several initiatives to streamline HR processes and have received recognition for projects involving talent management systems and leadership development programs.
Manoj_Resume
Manoj Yadav SR is seeking a position that enables him to utilize his strong organizational, analytical, interpersonal, and communication skills. He has over 3 years of experience as a Senior Process Analyst at Cross Domain Solutions Pvt Ltd in Bangalore. His responsibilities included analyzing customer property and liability reports, tracking requests, and creating activities in applications. He received several awards for his work including the Spotlight and Alpine Climber awards. Manoj has strong skills in Microsoft Office, particularly Excel, and applications such as Lotus Notes, EPIC, and CITRIX. He holds a B.Com degree from APS College of Commerce in Bangalore.
Muthu Profile
Muthu Kumar is a self-motivated professional with 2.8 years of experience in market research. He currently works as a process associate at Tata Consultancy Services in Chennai, where his responsibilities include communicating with clients, monitoring project delivery, and providing solutions to improve quality. Previously, he worked as a workflow specialist at TCS for over two years, where he handled troubleshooting, achieving targets, and training new recruits. Muthu Kumar has skills in using mainframe and web applications, relationship management, and analysis. He aims to utilize his abilities to benefit an employer.
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Puneeth resume
- 1. Key Skills ITes Operations People Management Customer Relationship Management Client relationship Management Strategic Planning Soft Skills Communicator Innovator Thinker Collaborative Intuitive Team Player Career Timeline Puneeth A.S +91-9738-212-011 |Email:puneethpapu04@gmail.com] Address: #350,2nd cross, Deepanjali Nagar, Mysore Road. Bangalore – 560026. India. Profile Summary A Team Leader for Bharti Airtel (Corporate Customer Segment) with a total of 2 years’ experience. I have a proven track record of being a dependable and a tactful leader. During my tenure I have worked on various projects which resulted in maximising production. I have an excellent record of converting every customer into happy and also build a multi-disciplinary team and directing them to set targets within the given budget and schedules. Education & Personal Details Education: Board Institution Percentage Matriculation Abhinava Bharathi Vidya Kendra, Mandya, Karnataka 71.56 % XII P.E.S. PU College Bangalore Karnataka 50% BE( Bachelor in Mechanical Engineering) Sampoorna Institue of Technolgy & Research, Chanapatnna Karnataka 60% Total Experience (36 Months) SNS Corporate Services- Sep 2016- Present
- 2. Work Experience Sep’16- till date SNS Corporate Services as Team Leader Team Leader – Bharti Airtel (COCP Segment), Bangalore – Sep’16 till date Highlights: Monitoring overall 1600+ companies, identifying improvement areas and implementing adequate measures to maximize the level of customer satisfaction. Minimizing delinquencies and recovers revenue by performing collection activities Managing the collections not to move out of 0-60 buckets. Tasked to increase collections, hence implemented primary focus on 0-60 buckets, to bridge a wall so that due doesn’t cross to 90+ buckets. Recovered 100% amount from 90+ pending invoices and having efficiency of 86% on recovering the payments in early buckets of 0-60. Plan, manage, and implement new ethics in team. Plan, organize, supervise, review and evaluate the work of project team staff in a manner that is conducive to independent judgment, and high performance and personal accountability. Designing and coordinating training programs for employees in order to enhance work efficiency – Conducting training sessions and workshops to improve the workforce and productivity of the firm. Assessing customer feedbacks, evaluating areas of improvements and providing critical feedback to the associates, on improvements to achieve the expected matrices. Streamlining workflow and creating teamwork environment to enhance productivity effectively Preparing staff schedules, work allocation and approving time off requests. Effectively present information and respond to questions from groups of managers, clients etc. Achievements Got appreciation from clients for achieving top performance consecutively for two quarters. Won prizes in school and college level cultural & competitions. Won prizes in college level seminars and symposiums. Resourceful person in BE. © Puneeth A S