The document summarizes an ISM for Design & Delivery panel discussion with experts from IBM Rational and Tivoli. The panelists were Don O’Toole, Harish Grama, Dave Lindquist, Neeraj Chandra, and Wing To. They discussed how integrating service design, delivery, and management across the lifecycle can enable service innovation through improved visibility, control, and automation. Rational and Tivoli products were highlighted as delivering integrations that bridge gaps in service delivery and enable innovation. Process, people, and technology integration were said to lead to real business service improvements through early problem detection, reduced costs, and performance optimization.
Modernisation Strategy for Science at RBG Kew. The presentation is part of a "toolkit" delivered to help Kew to rationalise, consolidate and integrate disparate & legacy Science Applications and Data.
Accelerating SharePoint Value with Work ManagementEPM Live
The key to creating value from managing work in your organization is to further leverage SharePoint to plan and track all types of work. As your core enterprise content management system, SharePoint is the central portal for all enterprise work and collaboration for all internal and external users. In this webinar, we will demonstrate how you can generate significant value from the use of the WorkEngine for SharePoint platform. With very little additional investment in your existing SharePoint infrastructure you can benefit from integrated work planning and tracking, detailed budget and cost management, resource capacity management and overall work management reporting and dashboards.
Please join EPM Live to learn how to create value in your organization by using the WorkEngine solution together with your existing SharePoint infrastructure.
Extend Your PPM Application for Projects Products and ServicesEPM Live
A Project and Portfolio Management (PPM) system is a common need within most IT organizations. In addition to PPM, IT organizations must also have systems in place for the management of other types of work such as products and services. Now, IT organizations are thinking outside of the box. If you must do more with less, what better way to protect your PPM investment and minimize costs then to leverage the same platform to bring Project Management, Product Development and Service Management to your IT organization?
We had this presentation running on one of the screens in our booth at the April 4, 2013, Innotech Dallas/SharePoint TechFest. We have been excited by the developments in the latest release of Visual Studio and it's ability to work seamlessly with Microsoft's Azure.
Modernisation Strategy for Science at RBG Kew. The presentation is part of a "toolkit" delivered to help Kew to rationalise, consolidate and integrate disparate & legacy Science Applications and Data.
Accelerating SharePoint Value with Work ManagementEPM Live
The key to creating value from managing work in your organization is to further leverage SharePoint to plan and track all types of work. As your core enterprise content management system, SharePoint is the central portal for all enterprise work and collaboration for all internal and external users. In this webinar, we will demonstrate how you can generate significant value from the use of the WorkEngine for SharePoint platform. With very little additional investment in your existing SharePoint infrastructure you can benefit from integrated work planning and tracking, detailed budget and cost management, resource capacity management and overall work management reporting and dashboards.
Please join EPM Live to learn how to create value in your organization by using the WorkEngine solution together with your existing SharePoint infrastructure.
Extend Your PPM Application for Projects Products and ServicesEPM Live
A Project and Portfolio Management (PPM) system is a common need within most IT organizations. In addition to PPM, IT organizations must also have systems in place for the management of other types of work such as products and services. Now, IT organizations are thinking outside of the box. If you must do more with less, what better way to protect your PPM investment and minimize costs then to leverage the same platform to bring Project Management, Product Development and Service Management to your IT organization?
We had this presentation running on one of the screens in our booth at the April 4, 2013, Innotech Dallas/SharePoint TechFest. We have been excited by the developments in the latest release of Visual Studio and it's ability to work seamlessly with Microsoft's Azure.
TeleManagement Forum OSSera Case Study - AIS Thailand Service Manager Present...Mingxia Zhang, Ph.D.
Tuesday, February 7th, 5:30 - 5:50 PM
Using Frameworx in Implementing a Unified Service Management Tool –Improving Organizational Collaboration and Communication
Examining the drivers for developing a Unified Service Management Tool to improve business processes at the service level in the Strategy, Infrastructure, and Product (SIP) area as well as Operations.
Outlining the development of an enterprise-wide Service Management application, which enabled solidification of the Service Development and Management processes in the SIP area and Service Management and Operation processes
Quantifying the benefits in terms of information sharing, process unification/implementation, cost saving and revenue increasing in service management
Overview of Cogent Company. Cogent is a consulting firm based in Dallas with Offices in Chicago and Oklahoma City. Learn about our Microsoft-based consulting practice.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
2. Integrated Service Management enables Service Innovation
by aligning design, delivery and management across the
entire business service lifecycle…
VISIBILITY CONTROL AUTOMATION
Line of Design Data Center Enterprise
Business & Delivery Operations Operations
Design Deliver Manage
Strategy
Metrics
Continual Service Improvement
Smart Information Physical
Assets Technology Assets
2
3. IBM Rational & Tivoli have delivered integrations, helping
bridge service delivery gaps and enabling innovation
Design and Environment Setup, Testing, Issue Identification and
Deployment Planning Deployment and Monitoring Resolution Management
Integrate and automate Leverage integrated tools for
Resolving problems quicker by
deployment planning processes discovery & accelerating
sharing problem & ticket
across development & provisioning of test lab &
information
operations production environments.
Ensure asset & configuration Ensuring tracking tools for
Improving app performance by
production problems and
details are shared and replicating “real world”
synchronized across asset application fixes remain
environments - faster testing &
stores. synchronized
problem resolution
Design Deliver Manage
Strategy
Metrics
Visibility Control Automation
Continual Service Improvement
3
4. Process, people, and technology integration lead to real
business service improvements
Large financial services business suffering from chronic application quality issues,
SLA violations, and poor performance.
Development Operations
BUILD TEST MONITOR
RATIONAL RATIONAL
APPLICATION PERFORMANCE
DEVELOPER TESTER ITCAM
Developer Tester Operations
Feed production data to development and test tools
Develop software Performance and SLA Identify & isolate
and services testing before performance
deployment problems.
Outcome:
• Improved business service due to early problem detection
• Reduced revenue loss due to shortened problem resolution times
• Reduced cost of re-work through performance optimization before deployment
4
5. Today’s Panel
Harish Grama David Lindquist
VP, Product Development, IBM Fellow, VP, CTO
Delivery and Customer Support Tivoli
Rational
Neeraj Chandra Wing To
V.P. Worldwide Strategy VP Strategy and Product
Rational Management
Tivoli
5
6. Track Sessions
Monday
SDD01 SDD02 SDD03 SDD04 BOF
10:45-12:00 2:00-3:00 3:30-4:30 5:00-6:00 6:00-7:00
1650 - Development and
1639 - IBM Rational Jazz
1888 - - Service Design and 1792 - DevOps: What, Why, and Operations Integration Challenges 1951 - What's Next in Agile
Adoption at Rome Tivoli Lab -
Delivery Track Kickoff How? - Case Study - Internal and Solution Approaches at Operations? - Birds of Feather
Case Study - Internal
Isbank - Case Study - Customer
Tuesday
SDD05 SDD06 SDD07 SDD08
10:45-11:45 2:00-3:00 3:30-4:30 5:00-6:00
1294 - Open Services for
1478 - Managing the Business of
1672 - Mind the Gap: Converging Lifecycle Collaboration: Improving
1322 - Deployment Planning and IT -- Extending the Impact of
Software Delivery and Operations Collaboration between IT
Automation Solution from Rational Service Management from
with Process, Training and Tools - Operations Support and
and Tivoli - Integration - DP&A Operations to the Business -
Overview - Business Development - Integration - RTC -
Integration - SA - CCMDB
TSRM
Wednesday
SDD09 SDD10 SDD11 SDD12 SDD13
8:00-9:00 9:30-10:30 11:00-12:00 2:00-3:00 3:30-4:30
1774 - End-to-End Service
1793 - Pretty and Smart: Tivoli
1764 - The Latest Trends in Cost- 1413 - How Forensic Technology Lifecycle Management Using
Application Dependency 1515 - End-to-End Quality and
Effective Application Security Automates Smoke Testing with Rational Asset Manager, Tivoli
Discovery Manager and Rational Performance Management -
Strategies for Secure Operations - IBM Rational - Case Study - CCMDB and WebSphere
Software Architect Integration - Integration - ITCAM - RPT
Integration - Security Customer Services Registry and Repository -
Integration - RSA - TADDM
Integration - RAM - CCMDB
6