1. Pamela Thomas
8302 W. South Trails Drive | Columbia, MO 65202 | (573) 819-7365
pamelathomas7@msn.com | https://www.linkedin.com/in/pamela-thomas-81672929
OBJECTIVE
Energetic, detail-oriented individual who thrives on performance, possesses diverse skills acquired over 15+
years of experience in professional environments. Strengths include: public speaking, organization, written
communication, critical and logical thinking, problem solving and a desire to learn. Seeking temporary
employment in an office setting.
QUALIFICATION HIGHLIGHTS
 Enthusiastic, self-motivated and embraces challenges.
 Comfortable speaking with large groups as well as one-on-one situations.
 Skilled in preparation of letters, documents, brochures, forms and webpages.
 Enjoys projects involving research, analysis and creative solutions.
 Effective under pressure and responsive in crisis situations.
 Proven ability to work independently and with teams.
 Connects well with people of diverse socioeconomic and educational backgrounds.
 Designated as trainer for new associates regarding company procedures and policies.
 Adept at self-teaching software, concepts and skills.
 Computer proficiencies include:
Microsoft Word
Excel
PowerPoint
Adobe Acrobat
AutoCAD
SolidWorks
photo editing
social media tools
EXPERIENCE
Boys & Girls Town | Columbia, MO | Youth Care Specialist 2011 - 2013
 Supervised and provided therapeutic care to psychologically challenged young people.
 Utilized professional resources and Internet tools to formulate group building and enrichment activities.
 Devised forms for efficiency and group activities which were adopted campus-wide.
 Generated and reviewed case notes, records, and legal documentation.
 Participated in clinical staff meetings regarding individualized treatment and group dynamics.
 Monitored potential for negative behaviors through constant engagement with youth and performed
corrective actions.
 Trained, coached and mentored new associates regarding effective strategies and company guidelines.
5th Wall Productions | Columbia, MO | President – 1 year, Vice-President – 2 years 2008 - 2011
 Founding member of a unique performance group geared towards exposing live theater to individuals
of diverse backgrounds, regardless of their ability to pay.
 Responsible for drafting initial bylaws.
 Collaborated to establish 501c3 status for the organization.
 Created and maintained the theater company’s website.
 Produced a successful, local fundraising event in conjunction with TheaterNXS.
 Scheduled and directed meetings, appointed officers, created committees and delegated responsibilities.
 Recorded and transposed meeting minutes when necessary.
 Successfully recruited members, and advertising sponsorship for programs.
 Performed significant roles in two full-length plays for the company.

2. P. Thomas Resume – p. 2
Fisher Environmental Controls | Columbia, MO | Drafting and Administration 2001 – 2011
 Responsible for creating technical drawings, submittal documentation and Operations & Maintenance
Manuals for building automation systems.
 Successfully prioritized and managed multiple time-sensitive projects with accuracy.
 Communicated and negotiated with engineering teams and contractors to meet industry specifications.
 Efficiently organized and maintained division files and records.
Glenn Martin Engineering | Boonville, MO | Design Associate 2000 – 2001
 Mastered SolidWorks CAD software without instruction.
 Communicated with sales and engineering regarding design specifications and industrial safety standards.
 Generated manipulable, 3-D communication tower models utilized by sales.
 Created production drawings for manufacturing.
 Crafted clear, concise instructions for factory and assembly workers.
Holiday Inn Executive Center | Columbia, MO | Hotel Operator & Gift Shop Attendant 1999 – 2000
 Priority Club Worldwide Members’ Choice award recipient for exemplary customer service.
 Simultaneously conducted gift shop operations while managing the hotel’s multi-line phone system.
 Welcomed and engaged store customers in order to facilitate merchandise selection and generate sales.
 Managed inventory and created appealing product displays.
 Conducted cash and credit sales transactions, balanced cash drawers, and prepared daily deposits.
 Provided information regarding services, facilities and events via telephone and in-person.
 Relayed hotel guests’ requests and complaints to appropriate departments for resolution, and conducted
follow-up calls to ensure customer satisfaction.
 Designated by management to train all new employees in this area.
Columbia Daily Tribune | Columbia, MO | Advertising Executive and Business Office 1984 – 1988
 Maintained relationships through routine communication with a personal client base of up to 100 businesses.
 Cultivated new advertising sales clientele via telephone and in-person, cold contacts.
 Studied literature and product samples when appropriate, in order to compose advertising copy and layouts
for merchandise, services, and events.
 Resolved delinquent business accounts when necessary.
 Prepared billings and performed basic bookkeeping functions.
 Verified accuracy of legal advertisements prior to notarization.
 Performed general clerical duties including: typing, filing, and recordkeeping.
EDUCATION
Columbia College | Columbia, MO
Bachelor of Arts—English
Cum Laude | GPA: 3.53
Member - Sigma Tau Delta, English Honor Society
May 2016
Columbia Area Career Center | Columbia, MO
Computer Aided Drafting Program
1st Place Medalist - MO SkillsUSA Drafting Technology Information
June 2000