1. Laquanda L. Woods
1917 North Bigelow Street Peoria, Illinois 61604-3503 (309) 433-4812
laquandawoods441@yahoo.com
CAREER OBJECTIVE:
To secure a career with a well-established community based organization that would enable my skills to work with youths and
their families, as well as adults in addictions services within the home and community.
SUMMARY OF QUALIFICATIONS:
 Mentoring and teaching young mothers about addictions, poverty, and homelessness.
 Proven ability to teach life skills training and lifestyle changes.
 Highly motivated, dependable self-starter with humility and integrity.
 Dynamic, charismatic personality with eagerness to learn new skills and assist thecommunity as well as humanity in an
effective, positivedriven, productivemanner.
 Excellent organizational and written abilities, strong interpersonal communication skills.
EMPLOYMENT HISTORY:
Self Employed
Peoria, Illinois 2011-current
 Providing excellent, courteous customer service via in person, telephone, and emails.
 Responsible for answering multiple phone lines as well as completing various types of paperwork.
 Organizing files and entering data into the computer.
 Collaborating with others to create and set-up fund-raising events to benefit poverty-stricken, homeless young mothers
and the community of Peoria.
 Responsible for maintaining work areas and offices in a clean and orderly manner.
 Responsible for teaching crisis interventions, use of support systems, lifestyle skills and changes while providing
confidentiality practices.
Noodles and Company
Assistant Manager
Normal, Illinois 2005-2009
 Collaborating with the team in the hiring, training/retraining, and terminating process.
 Responsible for maintaining profits and losses, labor, inventory, and produce costs.
 Creating and simplifying staff schedules.
 Developing rapport with the customers and vendors.
 Providing prompt, courteous customer service while multitasking with various duties in a fast-paced environment.
 Responsible for logging data work into the computer pertaining to inventory, register amounts, bank transactions and
deposits.
McDonald’s
Shift Manager
Normal, Illinois 2002-2005
 Applying leadership and time management skills to the staff for proper functioning of the restaurant.
 Delegating staff to their best positions.
 Maintaining labor cost and production waste.
 Responsible for proper etiquette of the staff and food production.
 Responsible for staff maintaining their work areas and grounds in a clean manner.

2. Lady Foot Locker
Assistant Manager
Brooklyn Park, Minnesota/Normal, Illinois 1998-2002
 Assisting with the creation of the training modules.
 Designing the display, shoe, and apparel walls.
 Responsible for time management of the staff.
 Responsible for developing and teaching leadership skills and knowledge for the staff.
 Responsible for handling customers’ requests and complaints in a courteous, efficient manner.
 Responsible for “shopping” competitive stores and prices.
RELEVANT SKILLS AND ABILITIES:
 Strong verbal and written communication skills
 Proven ability to promptly handleemergency situations
 Ability to multi-task, prioritize, and be flexible with changing business environments
 Precise attention to detail
 Excellent computer skills with proficiency in Microsoft Office suite, data entry, administrative, and clerical duties
EDUCATION:
Bachelor of Science in Criminal JusticeStudies December 2014
Lincoln College, Normal, Illinois
GPA:3.7 Cum Laude
Major: Criminal Justice, with specialty in Counseling, Corrections, and Parole
Related courses include:
Counseling in criminal justice
Theory and techniques of counseling children and adolescents
Abnormal psychology
Associate in Art May 2003
Lincoln College, Normal, Illinois
GPA:3.8
Dean’s and President’s List in 2001-2003
Valedictorian for class of 2003
Membership with Phi ThetaKappaand AlphaSigma Lambda
REFERENCES:
Lincoln College-Normal 715 West Raab Road, Normal, Illinois 61761 (309)452-0500
Dr. James Fagin
Mrs. Mary Adams
Mrs. Sue Merrick
Mr. Nate McCoy