This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to product returns. The PSA allows sellers to file claims for issues like damaged, missing, or wrong items within 48 hours of a return. To make a claim, sellers click through tabs in their panel to the Returns section and select "Raise Return Dispute." They must provide details and images of the issue and submit the ticket for review. Claims will be processed if requirements are met. The document also lists timelines for raising tickets for different return issues.