This document provides instructions for sellers on IndiaRush.com regarding order fulfillment and shipment. It outlines the steps sellers should take to print shipment labels and manifests from their seller dashboard, package orders correctly with the labels attached, and provide documentation to the courier person for pickup. Sellers are instructed to tally the printed manifest with the physical orders before obtaining a signature from the courier. Contact information is provided for any courier issues.

1. Start Selling / Onboarding
Payments/ Grading/
Penalty
Listing /
Catalog
First Orders
Processing
Promotional Plans
Others

2. 1. Why should I sell with IndiaRush.com?
 Indiarush.com is India fastest growing Market place and you can sell and delivered your product in Pan India.
2. Who can sell on IndiaRush.com?
 Any seller who is new or old with genuine products can sell on IndiaRush.com.
3. How do I register myself as a Seller on IndiaRush.com?
 For registration, please fill a registration form on http://indiarush.com/sellerpanel/register/. We will respond
to you after reviewing your information at the earliest.
4. What do I do if my area is not Serviceable for pick-up by IndiaRush.com?
 During registering, save the details of your pin code and click on the registration button. You will be notified
via e-mail and call from our team when your pin code becomes serviceable.
5. I do not have a TIN/ VAT, can I still register as a seller only with PAN?
 You can register as a seller with only PAN, but you will not be eligible to sell the product. But when you will
provide us the TIN/VAT , you can start selling with indiarush.com
6. Does IndiaRush.com sell Outside India?
 No, IndiaRush.com does not sell outside India.

3. 1. What products can I sell on IndiaRush.com?
 You can sell product in the following categories: Women Ethnic Wear, Women Footwear, jewellery, women
handbag and Women’s western wear.
2. Do you have Listing Charges?
 Currently we do not have any listing charges
3. How do I list my Products on IndiaRush.com and under whose Brand Name?
 Once your registration process is complete our team will co-ordinate and ask you to send us the catalog for
listing on our portal. You will also be given access to our seller panel from where you can upload the product.
Your product will be listed in your brand name only.
4. Will IndiaRush.com help in taking Photo shoot of my Products?
 No, IndiaRush.com will not provide any assistance in photo shoot right now.
5. Whether I will get the assistance in fulfilling the very first order ?
 Yes , Our Seller Support Team will call and assist you over the entire fulfillment of the very first order.

4. 1. How do I manage my Orders on IndiaRush.com?
 You can manage your orders through our seller dashboard which very user friendly. Whenever a customer
places an order, we send you an e-mail alert. You need to pack the order and keep it ready for dispatch
within the time frame provided by you. This will alert our logistics partner to pick up the product from you.
2. Do I need to send Invoice to the Customer?
 No, there is no need to generate invoice from your side to customer . You just have to paste IndiaRush.com
Shipment label on the packet.
3. How do I print a Shipment Label?
 You will be provided seller dashboard and you can download the shipment label from the panel and
attached it on the packet.
4. Does IndiaRush.com provide Packaging Material?
 No, IndiaRush.com does not provide the packaging material, you can use your packaging material.
5. How will you know that I have given any Order to IndiaRush.com's Courier?
 At the time of handover the packet to the courier boy , you will have to take the signature and phone
number on the manifest of that courier pick up boy.
6. How long does it take for my Order to be Delivered?
 It depends on the delivery area, but it takes maximum 5 to 7 days.

5. 1. What is your Return Policy?
 Customer can generate the return request within 15 days after it receives the order and you
can accept the return within 45 days from the date of return request generate.
2. What if a buyer wants to return something after 15 Days?
 If buyer wants to return order after 15 days then our team will check the reason for return, if it
will be a genuine reason than we will accept the return but customer will get a grace of 2 days.
3. Will I get money if My Order is Damaged or Lost in Transit?
 Yes, you will get the money if your product will be lost or order is damaged in transit.
4. If I receive a Wrong Product as Return, what should I do?
 Yes, you can claim the refund but you have to proof that you had shipped the right product.
5. When will receive the payments.
You will get the payment via NEFT or cheque. You will get the payment of one month delivered
order in the end of the next month

6. Grade A Grade B Grade C
Selling Price 499
1300
2800
Commission 69.86 14% 221 17% 532 19%
Payment
Collection
Charges
14.97 3% 39 3% 84 3%
Customer
Contact
Charges
14.97 3% 39 3% 84 3%
Net Before ST 399.2 1001 2100
Service Tax
Amount
14.97 15% 44.85 15% 105 15%
Price after
Commission
Charged
384.23 956.15
1995
Weight 65 500gm 65 500gm 65 500gm
Marketing
Charges
25 25 25
Gross Payable
to Seller
294.23
866.15
1905
Note : Penalty Charges on Late dispatch/Returns will be deducted
from Gross Payable to seller

7. Order Cancellation Charges Rs. 50 Per Order Cancelled by Seller
Out of Dispatch TAT Charges Rs. 100 Per Order Dispatched Out of TAT
Return Charges : Flat Rs. 50 for All Returns Delivered to Seller
Return Reason : Damage/ Defective, Wrong, Rs. 300 Per Return if percentage of Return due to
total of (Damage/ Wrong/ Missing) less than equal to
20% of Total Return %Missing
Return Reason : Damage/ Defective, Wrong, Rs. 500 Per Return if percentage of Return due to
total of (Damage/ Wrong/ Missing) greater than 20%
of Total Return %Missing

8. 1. Where to contact incase if account goes disable.
 business@indiarush.com
2. What are the reasons of disable account.
1. Seller Not Interested / Not Responding
2. Catalog Not Ready
3. Return % High
4. Out Of TAT % High
3. What are the documents required for registration.
 PAN CARD
 VAT / TIN NUMBER (not mandatory for Unstitched Apparels)
 BANK ACCOUNT
 ADDRESS PROOF
 CANCELLED CHEQUE
 MOU

9. Step 1 :- First of all login into your account with user id and password.
Step 2 :- After your login you will see the window as given below.
Step 3 :- After that login into your orders section you will see their confirmed orders.
 If there is any courier issue please mail us at order.mgmt@indiarush.com
 When you generate shipment then see on Invoices and Shipment Label Print Options on left hand side above the
product section there you will see the option of PRINT INVOICE AND SHIPMENT LABEL CLICK ON THAT A PDF FILE
WILL GET DOWNLOADED.

 TAKE 2 PRINTOUTS 1 PRINTOUT INSIDE THE PACKET , 1 OUTSIDE THE PACKET.
 MANIFEST SECTION
 Click on Manifest Section, download the todays manifest. A PDF file will get generated and it will contain all the
shipment details for which AWB generated.

 Tally the manifest with physical shipment and take 2 printout. 1 give to courier person and on one take the
receiving from courier person

10. Step 1 :- First of all login into your account with user id and password.
Step 2 :- After your login you will see the window as given below.
Step 3 :- After that login into your orders section you will see their confirmed orders.
 If there is any courier issue please mail us at order.mgmt@indiarush.com
 When you generate shipment then see on Invoices and Shipment Label Print Options on left hand side above the
product section there you will see the option of PRINT INVOICE AND SHIPMENT LABEL CLICK ON THAT A PDF FILE
WILL GET DOWNLOADED.

 TAKE 2 PRINTOUTS 1 PRINTOUT INSIDE THE PACKET , 1 OUTSIDE THE PACKET.
 MANIFEST SECTION
 Click on Manifest Section, download the todays manifest. A PDF file will get generated and it will contain all the
shipment details for which AWB generated.

 Tally the manifest with physical shipment and take 2 printout. 1 give to courier person and on one take the
receiving from courier person