This document discusses the roles of production management and identifies situations for different types of production. It provides examples of different organizations including an automobile factory, bakery, hospital, department store, restaurant, university, carrier, and warehouse. For each it identifies the key inputs, outputs, processes, and resources. The document concludes that production and operations management provides ideas and tools to design, control, and improve production systems using concepts, models, and techniques.

1. Production & Operations
Management - 2
July 2012
RM

2. Objectives
 Discuss the various roles production
management may play in supporting
the strategic plan of an enterprise
 Identify situations in which repetitive
production and batch production
would be appropriate

3. Automobile Factory
 Input – raw material
 Output – complete cars
 Process – fabrication, assembly
 Resources – assembly line, workers

4. Bakery
 Input – water, flour
 Output – breads, cakes
 Process – fabrication
 Resources – oven, workers

5. Hospital
 Input – patients
 Output – healthy individuals
 Process – health care
 Resources – medical
doctors, nurses, medical
supplies, equipment

6. Departmental store
 Input – shoppers
 Output – sales to satisfied customers
 Process –
transport, storage, promotion, informat
ion, exchange
 Resources – displays, stock of
goods, clerks

7. Restaurant
 Input – hungry customers
 Output – satisfied customers
 Process – prepare meals, serve
customers in a comfortable
environment
 Resources –
food, chef, waiter, stove, environment

8. University
 Input – students
 Output – educated individuals
 Process – imparting knowledge and
skills
 Resources –
teachers, books, classrooms

9. Carrier
 Input – things
 Output – things at another place
 Process – transport
 Resources –
cars, trucks, planes, sorting
devices, storage areas

10. Warehouse
 Input – things
 Output – things at a later time
 Process – store and preserve
 Resources – vaults, storage
areas, storage devices

11. In General
 Input
◦ raw material
◦ people with
requests
 Output
◦ products
◦ service
◦ serviced
people
 Process types
◦ physical
◦ exchange
◦ location
◦ storage
◦ educational
 Resources
◦ tools
◦ labor
◦ energy

12. Production & Operations
mgmt.
Production and Operations
Management (POM) provides ideas to:
tools, techniques, concepts, model
s, design, dimension, control, improve
production systems