h.Konekt is a customer engagement platform that helps hotels increase direct revenue, ensure repeat business, and improve customer satisfaction. It provides mobile websites, apps, ads, direct marketing tools, feedback modules, and CRM integration to book rooms and services, provide offers and promotions, capture customer preferences, and meet customer needs. These features allow hotels to cross-sell, up-sell, send birthday/anniversary messages, and otherwise engage customers to drive business and satisfaction.

1. h.KonektEngage your Customers

2. h.KonektHospitality Business believes inCustomer Engagement Revenue GenerationCustomer Satisfaction

3. h.Konekt usageh.Konekt helps you achieve the same byIncreasing Direct Revenues Ensuring Repeat Business Maximizing revenue by cross selling and up selling services Helping in improving Customer Satisfaction Ratio

4. Direct RevenuesHow do you Increase Direct Revenues ?Use your branded mobile website/apps powered by h.Konekt:This platform has a feature which - hosts - designs - manages Mobile websites Helps your business to Get -Direct Room -Banquet -Table reservation request Showcase contact details and location maps Integrate location API’s allowing hotels to track customers Integration with GDS or online booking engine

5. Give updates on latest offers, events & f&b promotions

6. Promote stay/holiday packagesDirect RevenuesPublish Mobile Ads via h.Konekt: Use h.Konekt to publish banner ads that are displayed on the mobile ad networks. These ads can be targeted based on -handsets -customer demography -website typesBanner ads when clicked on can be redirected to aLanding PageMobile WebsiteCall connect feature -This feature helps to directly connect to the booking managers phone of the respective hotel Text Based

7. Direct RevenuesUse h.Konekt’s direct marketing tools:To reach out to customers via Email, Social Media or Push/Pull based Text Message campaignsShort code/ Free Dial helps in - Integration with Print and traditional advertising media or tent cards helps in creating direct leads - Promoting coupon campaigns, surveys and polls. Short code Free Dial Dedicated short code for receiving messages

8. e.g. Text Lotus to 5607077 for instant offers

9. Unlimited short key for different campaigns

10. e.g. Text Lotus Spa to 5607077 Nachos belongs to which country ? A :Spain ,B : MexicoCall 020 41464120 if your answer is A or 020 41464121 if your answer is BAs soon as the customer dials the number, the call is disconnected and the coupon is received on the phone

11. Repeat Business How do you get repeat business?h.Konekt feedback module: Our Mobile/iPad/touch screen /Email based Feedback system allows hotel to capture customer feedback more efficiently and reward them with repeat coupons and offers.h.Konekt Customer Profiling Module: Our customer profiling software, which integrates with Hotel Website and Mobile Site, captures customer preference on every reservation. You serve a customer better by giving him what he wants.