Welcome your visitor with our app to give better travel experience.
Your hotel in one app. Hotel plus is a mobile application for guests at your hotel. It gives them access to all of your hotel services on their smart phone or tablet
The document discusses how a hospitality experience platform can be used to provide personalized experiences and communications to hotel guests through their mobile apps based on their profiles, locations, and the time of day. It provides examples of how the platform can deliver customized offers, activities, messages, and promotions to elevate the guest experience and drive on-property spending. The platform also gives hotels tools to understand guest behavior and automatically send relevant real-time communications across different channels.
This document discusses a new virtual tour service called Trek Wireless that can provide 360-degree panoramic views of hotels and neighborhoods to potential guests. The service aims to help hotels showcase their properties and give customers detailed information to match their expectations. It also allows people to easily access and share information from high-quality virtual tours anywhere and anytime using different devices. Hotels that could benefit the most are luxury hotels, boutique hotels, and those located in attractive tourist areas. The capabilities could help hotels digitally differentiate themselves and create competitive advantages through customized experiences and frequent updates.
The travel market is an intense industry with travel agencies and diverse other companies all vying to provide the best experience, the best pricing, as well as new ways to boost their sales. With so many different approaches available, what are some of the best travel agent tips to boost your sales while still maintaining that human touch that people come to expect from their travel agents?
Why business travelers still prefer travel agentsTTS
With such a large variety of self-booking tools and other helpful aids for business flights, one might wonder why the business community still has such a strong connection with travel agencies. The truth is, there are a huge number of benefits conferred upon business travelers when they work with travel agencies and a business that does not use quality travel agencies can be losing out not only on exceptional customer service and support but even losing money as well. So what are some of the top reasons to continue using a travel agency for your business travelers?
Improve customer service to empower your clientsTTS
Improving customer service is a never-ending challenge. Here is a list you - as a travel agent - should be paying attention to in order to improve your customer service.
ProximiPRO proximity solutions in retailAbi Watson
Engage customers with content delivery at a hyper-local level. How proximity solutions are making an impact in retail to deliver a richer customer experience.
Sojern's RevDirect product helps hotels generate direct bookings and revenue growth. It works by (1) reaching travelers as they search on partner sites, (2) serving ads for the hotel to travelers visiting related websites, and (3) encouraging travelers to book directly on the hotel's website. Hotels only pay commission when a direct booking occurs, allowing them to increase occupancy and rates while controlling the customer experience. RevDirect provides brand exposure, reach for in-market travelers, and an always-on opportunity for ads to be seen.
This document provides tips and trends for effective marketing in 2014 from Henry Woodman, President of ICE Portal. It emphasizes the importance of visual content like photos and videos in online travel marketing. Specifically, it notes that 81% of online travel shoppers consult visuals before booking and that conversions can increase up to 18% with videos and virtual tours. The document recommends optimizing visuals for different devices and platforms, distributing them widely, and using the ICE Portal platform to collect, manage, and deliver visual content to drive greater traffic and conversions for travel suppliers.
The document discusses how a hospitality experience platform can be used to provide personalized experiences and communications to hotel guests through their mobile apps based on their profiles, locations, and the time of day. It provides examples of how the platform can deliver customized offers, activities, messages, and promotions to elevate the guest experience and drive on-property spending. The platform also gives hotels tools to understand guest behavior and automatically send relevant real-time communications across different channels.
This document discusses a new virtual tour service called Trek Wireless that can provide 360-degree panoramic views of hotels and neighborhoods to potential guests. The service aims to help hotels showcase their properties and give customers detailed information to match their expectations. It also allows people to easily access and share information from high-quality virtual tours anywhere and anytime using different devices. Hotels that could benefit the most are luxury hotels, boutique hotels, and those located in attractive tourist areas. The capabilities could help hotels digitally differentiate themselves and create competitive advantages through customized experiences and frequent updates.
The travel market is an intense industry with travel agencies and diverse other companies all vying to provide the best experience, the best pricing, as well as new ways to boost their sales. With so many different approaches available, what are some of the best travel agent tips to boost your sales while still maintaining that human touch that people come to expect from their travel agents?
Why business travelers still prefer travel agentsTTS
With such a large variety of self-booking tools and other helpful aids for business flights, one might wonder why the business community still has such a strong connection with travel agencies. The truth is, there are a huge number of benefits conferred upon business travelers when they work with travel agencies and a business that does not use quality travel agencies can be losing out not only on exceptional customer service and support but even losing money as well. So what are some of the top reasons to continue using a travel agency for your business travelers?
Improve customer service to empower your clientsTTS
Improving customer service is a never-ending challenge. Here is a list you - as a travel agent - should be paying attention to in order to improve your customer service.
ProximiPRO proximity solutions in retailAbi Watson
Engage customers with content delivery at a hyper-local level. How proximity solutions are making an impact in retail to deliver a richer customer experience.
Sojern's RevDirect product helps hotels generate direct bookings and revenue growth. It works by (1) reaching travelers as they search on partner sites, (2) serving ads for the hotel to travelers visiting related websites, and (3) encouraging travelers to book directly on the hotel's website. Hotels only pay commission when a direct booking occurs, allowing them to increase occupancy and rates while controlling the customer experience. RevDirect provides brand exposure, reach for in-market travelers, and an always-on opportunity for ads to be seen.
This document provides tips and trends for effective marketing in 2014 from Henry Woodman, President of ICE Portal. It emphasizes the importance of visual content like photos and videos in online travel marketing. Specifically, it notes that 81% of online travel shoppers consult visuals before booking and that conversions can increase up to 18% with videos and virtual tours. The document recommends optimizing visuals for different devices and platforms, distributing them widely, and using the ICE Portal platform to collect, manage, and deliver visual content to drive greater traffic and conversions for travel suppliers.
This document outlines recommended features for a salon mobile app, including: allowing customers to provide reviews and ratings, view directions and contact the salon with one-touch dialing, receive push notifications about special offers and events, share their experience on social media, view the salon's event calendar and blog, and access loyalty programs and coupons. The goal is to better communicate with and engage customers through the mobile app.
The Alice App allows hotels to manage their properties and engage with guests. It offers a free property management system. Expedia has invested in Alice App to help it grow globally, as the hotel industry distribution channels are changing. The Alice App allows hotels to customize offers for guests, quickly manage tickets, build customer loyalty, and monitor service completion times, helping hotels stay in control of their reputation.
DJUBO Vietnam offers a cloud-based hotel management solution that allows hotels to manage all online and offline sales from a single system. It includes features like centralized room inventory management across online channels, an automated hotel booking engine, sales analytics dashboards, and reputation management tools. The solution aims to simplify hotel sales, maximize revenues, and save time for hotel staff.
Guest Satisfaction Management in Hotels using Eco (www.geteco.com)kenreimer
this slide set introduces Eco as a software solution for hotels to create more responsiveness and attentiveness toward their guests. Eco collects service requests and feedback in real time and automatically determines if the management needs to react quickly to ensure that no negative reviews flow onto the internet.
A link to a demo is given at the end of the slide deck.
eZee iFeedback is a versatile online feedback system for hotels and restaurants which allows to build stronger relationships with guests and customers. Complete freedom on how and when to collect feedback from clients. Powered with robust features, eZee iFeedback will give hotels and restaurants complete freedom when engaging customers.
The document describes the features and benefits of JUMP Rewards, a web-based platform for designing and running incentive programs. Key features include customizable user accounts and portals, points accumulation and redemption options, social recognition tools, and reporting functionality. The platform allows for national, regional, and targeted incentive programs to be run simultaneously. Benefits include low cost and time-efficient administration and complete reward fulfillment services.
This document summarizes the services provided by SA Trails, a company that helps businesses improve their communications and marketing through customized WiFi access. SA Trails allows businesses to (1) connect with customers through targeted messages on their devices, (2) communicate through surveys and analytics to better understand customer needs, and (3) capture customer data and preferences. The document describes several SA Trails features, including splash pages, surveys, reporting, and social media integration. It also outlines three pricing tiers for SA Trails' services.
The document describes DEZAD, a mobile advertising company. It discusses who they are, why DEZAD, what services they offer, and their new SMS advertising services. DEZAD owns technologies for mobile advertising campaigns and has experience in SMS, WhatsApp, email and social media advertising. They offer services such as mobile app development, mobile websites, and SMS/WhatsApp visual, video and dynamic ads.
This document summarizes marketing strategies for travel agents to engage clients across 5 different screens - TV, desktop, phone, tablet and laptop. It discusses ensuring the agency website is mobile-friendly and converting it using services like Duda Mobile. It also provides insights into the different screen preferences and habits of different generations - Baby Boomers prefer TV while Gen X/Y lean more towards mobile screens. The document provides tips for creating videos to showcase destinations and engage clients across different screens based on their generational preferences.
This document discusses the importance of creating multi-screen websites that are optimized for desktop, tablet, and mobile devices. It notes that most people now use multiple screens throughout the day and that Google prefers responsive, multi-screen sites for search engine optimization. The document recommends businesses leverage features like click-to-call buttons, maps, reviews, and coupons to provide customized experiences across different devices. It also suggests using dynamic content to personalize the experience based on location, time of day, and previous visits. Additionally, the option of adding e-commerce capabilities to allow online shopping from any device is presented.
HuntAR is an augmented reality studio that specializes in custom AR experiences through mobile apps and cutting-edge technology. They design memorable experiences that inform users about clients' products in innovative ways. HuntAR creates new AR experiences that push technological limits and sees AR as the future of information delivery. They have expertise in design, user experiences, games, and creating custom or white label apps for clients.
Country Special is an app that provides travel information and recommendations to users traveling internationally. It analyzes millions of websites and reviews to offer customized suggestions. The app's strengths are its ease of use and up-to-date information. However, it faces threats from competitors and needs continuous innovation as it is new to the market. Its goal is to provide high quality service, become customers' preferred choice, and break even in its first year. To achieve this, its strategy includes collaborations with travel companies to gain customers, offering both free and premium features, and promoting through social media, advertisements, and partnerships.
find out how to improve one of Indonesia Travel Mobile App (Travelio Mobile App), starts from improve home screen, product screen and display critical factor for consumer purchase decision
http://cmsmart.net/joomla-extensions/jb-tour-booking-component
http://cmsmart.net/tags/magento-order-manager
http://cmsmart.net/tags/magento-social-media-extension
http://cmsmart.net/tags/joomla-responsive-templates
http://cmsmart.net/tags/joomla3-templates
http://cmsmart.net/tags/virtuemart-responsive-templates
Tour booking component is designed for travel agency. Its strengths come from its ease of use, yet comprehensive features to provide a complete solution for Sightseeing, Cruise, Vacation, Excursions and Charter operators of all sizes.
#Joomla #Extensions #Joomlaextension
The document discusses how Avvio was set up to increase hotel website revenue through online personalization and dynamically delivered, personalized content. It notes that traditional websites treat all users the same with static content, whereas Avvio's approach allows for a dynamic conversation tailored to each individual user based on factors like location, search keywords, new vs. returning visitor status, and referral sites. The goal is to increase customer engagement and conversions while reducing bounce rates through a more personalized experience.
The document discusses the importance of mobile sites for businesses and provides details on a mobile site solution offered by the Charlotte Observer. Key points include:
- It's important for businesses to have a mobile-optimized site as mobile usage is growing and many users won't engage with businesses without a good mobile experience.
- The mobile site solution offered allows businesses to easily set up professional-looking mobile, desktop, and tablet sites with templates and features like one-touch calling, maps, and analytics for $99/month.
- The solution aims to make mobile sites affordable, simple to use and update, and optimized for finding on mobile searches.
Fastrack Group - Hotel Marketing Must Do's 2013-14 WebinarKen Jones
This document provides an overview and summary of a presentation by Adrian and James, hospitality digital marketing experts. The presentation covers topics such as optimizing websites for mobile users, using digital marketing to attract Chinese travelers, best practices for hotel distribution, and how peers are allocating their marketing budgets. Key points discussed include the growth of mobile bookings, challenges of mobile-friendly websites, tips for Chinese SEO and imagery, maintaining rate parity across booking channels, and allocating over 30% of budgets to website redesign and SEO.
Marriott has agreed to act on my user research recommendation made in your memo, and has asked your agency to take on a user research project as part of their broader re-design program. In your role as user research practitioner, you have now been asked to create the inputs to a user research plan for Marriot’s digital properties.
We participated in FHRAI 52nd Annual Convention – Bengaluru this September. We showcased our mobility apps and some other products and solutions during the three day long event. Our CEO Mr. Binu Mathews spoke extensively on technology trends in hospitality.
The document proposes a project to simplify the processes of a call center for travel agencies by integrating the company website, booking platform, call center, and CRM into a single system. This would minimize errors by agents and make the selling process simpler. The system aims to establish ongoing communication with customers to build loyalty and encourage referrals. It would also bundle the solution for sale to other travel agencies. Wakeupabroad.co.uk plans to use their experience in call centers and software development to create a beta version of the integrated software system after 8-10 months of funding their development lab.
This document outlines recommended features for a salon mobile app, including: allowing customers to provide reviews and ratings, view directions and contact the salon with one-touch dialing, receive push notifications about special offers and events, share their experience on social media, view the salon's event calendar and blog, and access loyalty programs and coupons. The goal is to better communicate with and engage customers through the mobile app.
The Alice App allows hotels to manage their properties and engage with guests. It offers a free property management system. Expedia has invested in Alice App to help it grow globally, as the hotel industry distribution channels are changing. The Alice App allows hotels to customize offers for guests, quickly manage tickets, build customer loyalty, and monitor service completion times, helping hotels stay in control of their reputation.
DJUBO Vietnam offers a cloud-based hotel management solution that allows hotels to manage all online and offline sales from a single system. It includes features like centralized room inventory management across online channels, an automated hotel booking engine, sales analytics dashboards, and reputation management tools. The solution aims to simplify hotel sales, maximize revenues, and save time for hotel staff.
Guest Satisfaction Management in Hotels using Eco (www.geteco.com)kenreimer
this slide set introduces Eco as a software solution for hotels to create more responsiveness and attentiveness toward their guests. Eco collects service requests and feedback in real time and automatically determines if the management needs to react quickly to ensure that no negative reviews flow onto the internet.
A link to a demo is given at the end of the slide deck.
eZee iFeedback is a versatile online feedback system for hotels and restaurants which allows to build stronger relationships with guests and customers. Complete freedom on how and when to collect feedback from clients. Powered with robust features, eZee iFeedback will give hotels and restaurants complete freedom when engaging customers.
The document describes the features and benefits of JUMP Rewards, a web-based platform for designing and running incentive programs. Key features include customizable user accounts and portals, points accumulation and redemption options, social recognition tools, and reporting functionality. The platform allows for national, regional, and targeted incentive programs to be run simultaneously. Benefits include low cost and time-efficient administration and complete reward fulfillment services.
This document summarizes the services provided by SA Trails, a company that helps businesses improve their communications and marketing through customized WiFi access. SA Trails allows businesses to (1) connect with customers through targeted messages on their devices, (2) communicate through surveys and analytics to better understand customer needs, and (3) capture customer data and preferences. The document describes several SA Trails features, including splash pages, surveys, reporting, and social media integration. It also outlines three pricing tiers for SA Trails' services.
The document describes DEZAD, a mobile advertising company. It discusses who they are, why DEZAD, what services they offer, and their new SMS advertising services. DEZAD owns technologies for mobile advertising campaigns and has experience in SMS, WhatsApp, email and social media advertising. They offer services such as mobile app development, mobile websites, and SMS/WhatsApp visual, video and dynamic ads.
This document summarizes marketing strategies for travel agents to engage clients across 5 different screens - TV, desktop, phone, tablet and laptop. It discusses ensuring the agency website is mobile-friendly and converting it using services like Duda Mobile. It also provides insights into the different screen preferences and habits of different generations - Baby Boomers prefer TV while Gen X/Y lean more towards mobile screens. The document provides tips for creating videos to showcase destinations and engage clients across different screens based on their generational preferences.
This document discusses the importance of creating multi-screen websites that are optimized for desktop, tablet, and mobile devices. It notes that most people now use multiple screens throughout the day and that Google prefers responsive, multi-screen sites for search engine optimization. The document recommends businesses leverage features like click-to-call buttons, maps, reviews, and coupons to provide customized experiences across different devices. It also suggests using dynamic content to personalize the experience based on location, time of day, and previous visits. Additionally, the option of adding e-commerce capabilities to allow online shopping from any device is presented.
HuntAR is an augmented reality studio that specializes in custom AR experiences through mobile apps and cutting-edge technology. They design memorable experiences that inform users about clients' products in innovative ways. HuntAR creates new AR experiences that push technological limits and sees AR as the future of information delivery. They have expertise in design, user experiences, games, and creating custom or white label apps for clients.
Country Special is an app that provides travel information and recommendations to users traveling internationally. It analyzes millions of websites and reviews to offer customized suggestions. The app's strengths are its ease of use and up-to-date information. However, it faces threats from competitors and needs continuous innovation as it is new to the market. Its goal is to provide high quality service, become customers' preferred choice, and break even in its first year. To achieve this, its strategy includes collaborations with travel companies to gain customers, offering both free and premium features, and promoting through social media, advertisements, and partnerships.
find out how to improve one of Indonesia Travel Mobile App (Travelio Mobile App), starts from improve home screen, product screen and display critical factor for consumer purchase decision
http://cmsmart.net/joomla-extensions/jb-tour-booking-component
http://cmsmart.net/tags/magento-order-manager
http://cmsmart.net/tags/magento-social-media-extension
http://cmsmart.net/tags/joomla-responsive-templates
http://cmsmart.net/tags/joomla3-templates
http://cmsmart.net/tags/virtuemart-responsive-templates
Tour booking component is designed for travel agency. Its strengths come from its ease of use, yet comprehensive features to provide a complete solution for Sightseeing, Cruise, Vacation, Excursions and Charter operators of all sizes.
#Joomla #Extensions #Joomlaextension
The document discusses how Avvio was set up to increase hotel website revenue through online personalization and dynamically delivered, personalized content. It notes that traditional websites treat all users the same with static content, whereas Avvio's approach allows for a dynamic conversation tailored to each individual user based on factors like location, search keywords, new vs. returning visitor status, and referral sites. The goal is to increase customer engagement and conversions while reducing bounce rates through a more personalized experience.
The document discusses the importance of mobile sites for businesses and provides details on a mobile site solution offered by the Charlotte Observer. Key points include:
- It's important for businesses to have a mobile-optimized site as mobile usage is growing and many users won't engage with businesses without a good mobile experience.
- The mobile site solution offered allows businesses to easily set up professional-looking mobile, desktop, and tablet sites with templates and features like one-touch calling, maps, and analytics for $99/month.
- The solution aims to make mobile sites affordable, simple to use and update, and optimized for finding on mobile searches.
Fastrack Group - Hotel Marketing Must Do's 2013-14 WebinarKen Jones
This document provides an overview and summary of a presentation by Adrian and James, hospitality digital marketing experts. The presentation covers topics such as optimizing websites for mobile users, using digital marketing to attract Chinese travelers, best practices for hotel distribution, and how peers are allocating their marketing budgets. Key points discussed include the growth of mobile bookings, challenges of mobile-friendly websites, tips for Chinese SEO and imagery, maintaining rate parity across booking channels, and allocating over 30% of budgets to website redesign and SEO.
Marriott has agreed to act on my user research recommendation made in your memo, and has asked your agency to take on a user research project as part of their broader re-design program. In your role as user research practitioner, you have now been asked to create the inputs to a user research plan for Marriot’s digital properties.
We participated in FHRAI 52nd Annual Convention – Bengaluru this September. We showcased our mobility apps and some other products and solutions during the three day long event. Our CEO Mr. Binu Mathews spoke extensively on technology trends in hospitality.
The document proposes a project to simplify the processes of a call center for travel agencies by integrating the company website, booking platform, call center, and CRM into a single system. This would minimize errors by agents and make the selling process simpler. The system aims to establish ongoing communication with customers to build loyalty and encourage referrals. It would also bundle the solution for sale to other travel agencies. Wakeupabroad.co.uk plans to use their experience in call centers and software development to create a beta version of the integrated software system after 8-10 months of funding their development lab.
The document provides an overview of mobile marketing strategies and trends. It discusses:
1) The types of mobile sites businesses can use and how businesses are currently using mobile marketing techniques like mobile websites, SMS, apps, and location-based marketing.
2) Steps for creating a mobile-friendly site, including prioritizing content, optimizing for speed and devices, and getting design help.
3) Examples of successful mobile marketing campaigns from companies like the American Red Cross, Heineken, and Westin hotels. Predictions that if businesses are not mobile, they will lose customers, and that mobile will continue growing in importance.
Both the Four Seasons and Hilton Honors hotel apps were launched between 2014-2015 to enhance the guest experience. The apps allow guests to customize their stay by making reservations, checking in/out, ordering room service and amenities, and obtaining local recommendations and maps. Four Seasons particularly aims to adapt its app based on guest insights and testing, while Hilton Honors focuses on technological features like digital keys. As technology and competition advances, hotels will continue developing digital services tailored to customers.
The document outlines the strategic pillars and service offerings of a virtual contact center provider. The key pillars include employee experience, customer experience, mobile app ecosystems, and digital solutions. The company provides flexible contact center solutions, including inbound/outbound support, helpdesk, sales, ecommerce, and customer experience management services. It aims to deliver excellent customer and agent experiences across web, social, and contact center channels through centralized management of people, processes, and technology.
This document discusses trends and challenges facing the hospitality industry. It notes that customers now have higher expectations due to technologies like mobile apps, social media, and online booking. A variety of hotel types have emerged to satisfy different customer needs and budgets. The industry must adapt to trends like the sharing economy, sustainability concerns, and changing customer demographics and preferences, especially among millennials. New technologies also present opportunities and challenges around areas like mobile check-in, big data analysis, and bringing customers' own devices into hotel networks.
We all know more and more hotels are offering amenities to help attract guests from business travelers and vacationers, to Gen X and Baby Boomers alike. The one factor key to driving this change is technology. The sheer volume of apps, devices and systems designed to make our lives easier, more streamlined, more efficient than
ever is growing exponentially. The convergence of these devices, applications and systems in the hospitality environment is impossible to ignore and can make or break a guest experience.
The document discusses the Alice App, an online reputation management tool for hotels. It allows guests to check-in/out, access services, and receive personalized service through a mobile app. A major investor is Expedia, who invested $9.5M to improve the technology and expand teams. It also discusses how distribution is merging with hotel operations through these types of apps. Guest service is the most important focus for hoteliers, both before, during, and after a guest's stay. Reviews now have strong influence, so guest satisfaction must be continuously measured.
DJUBO Vietnam offers a cloud-based hotel management solution that allows hotels to manage all online and offline sales from a single system. It includes features like centralized room inventory management across online channels, an automated hotel booking engine, sales analytics, and reputation management. The solution aims to simplify hotel sales, maximize revenues, and save time for hotel staff. It provides tools to boost direct bookings and occupancy while delivering an improved guest experience.
Your hotel's direct booking strategy: Targeting the guests of the futureSiteMinder
Your hotel's direct booking strategy: Targeting the guests of the future
Did you know that today’s digital-savvy consumer is subjected to 3,000 marketing messages a day!
That’s a staggering statistic proving just how difficult it is for businesses to cut through the noise in order to be heard.
For hoteliers, it can be even harder to know how to reach the right people – and that’s assuming they have their target audiences fully marked out.
In this free presentation we’ll share:
The six groups of travellers – your future hotel guests
Strategies to entice these travellers to book direct
This document discusses the evolution of digital screens and how mobile marketing can benefit businesses. It outlines the rise of the second screen (web browsing) and third screen (mobile devices). Various mobile marketing techniques are described like mobile search, location-based services, SMS, apps, and QR codes. Case studies show how real estate companies have used mobile strategies like text-to-receive listings to generate more leads. The conclusion emphasizes that most websites are not yet mobile-friendly and businesses should develop a mobile strategy to engage customers anytime, anywhere.
2014 Trends and Action Items for Accommodations MarketersAmy Hinote
From Mobile to metasearch and Google to guest services, customer behavior and expectations of accommodations are changing. Whether you are marketing vacation rentals, hotels, timeshares or a bed and breakfast, here are some emerging trends and action items on things your organization can do to increase room nights and improve the guest experience.
Hotel Kungfu: Digital Marketing for HotelsDom Scaife
Hotel Kungfu is a digital marketing agency for hotels and resorts. We help properties maximize their profit by driving more direct bookings to your website and reducing dependency on online travel agents.
Mobile technology is transforming business travel by providing useful tools and information at your fingertips. For small businesses, the right mobile technologies can provide convenience, productivity and cost savings. This document provides tips for traveling smarter such as eliminating roaming fees, connecting anywhere with mobile internet solutions, and using travel-focused mobile apps to navigate, manage travel plans and expenses, book accommodations, convert currencies, track time zones, and hail taxis. It also suggests bringing your social network with you using mobile social media.
The document compares mobile apps and mobile websites for small businesses. A survey of over 500 small businesses found that 73% reported higher returns on investment from mobile apps compared to 27% for mobile websites. Customers also preferred apps over mobile websites, with 81% preferring apps. While apps provide advantages like push notifications, customization, and access to device features, both mobile apps and websites are important for a complete mobile strategy, as recognized by 81% of businesses surveyed.
The document describes handy, a complimentary smartphone provided to hotel guests that allows them to explore destinations freely without roaming charges. The handy smartphone provides unlimited local and international calls, internet access, travel recommendations, and direct connections to hotel services. Hotels benefit from handy by improving guest experiences, increasing social media engagement and TripAdvisor reviews, and gaining valuable guest analytics that allow them to provide personalized service. Research shows guests are willing to pay extra for a hotel that offers handy smartphones in rooms.
The document discusses the benefits of mobile apps versus mobile websites for small businesses based on a survey of over 500 businesses, finding that the majority said mobile apps resulted in higher returns on investment, more customer preference and acquisition, and increased customer loyalty and usage rates compared to mobile websites. It also provides information on the characteristics and advantages of both mobile apps and mobile websites.
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• Business Address: Anupam Plaza ,B6,Kalu Sarai New
Delhi 110016.
• Phone: 91-90-130-295-10,011-
• Primary Line of Business: Web Development , Mobile
development ,IOS &ANDROID Developments
“Our Vision: To be a premier provider of adaptive, end-
to-end Software solutions
Abledit Solutions
3. one-stop-shop
• Abledit Solutions is a leading full-spectrum Web
development and mobile development agency
focused on consulting, and delivering end-to-end, fully
managed services.
• Founded with an intent to provide a single stopover for
Startup, SME, Enterprises to accomplish their Business
needs, today Abledit Solutions services are leveraged by
leaders across a range of industry verticals.
Abledit Solutions
4. multiple solutions
• Web development (E commerce ,Dynamic Website, web
services, website development )
• Mobile (Android & IOS )
Abledit Solutions
5. why us?
All too often, the benefits of implementing Software
solutions are not fully actualized, thanks to the time and
effort companies lose in dealing with the challenges
associated.
Abledit solutions seeks to change this by offering a
gamut of cost efficient services to help companies .
Abledit Solutions
7. product
Welcome your visitor with our app to give better travel
experience.
Your hotel in one app. Hotel plus is a mobile application
for guests at your hotel. It gives them access to all of
your hotel services on their smart phone or tablet
8. How the idea came
While we were traveling all over together, we encountered
many of the inconveniences and problems that hotel guests
often experience.
We decided to do something about it—to make an application
that would make our stays more convenient while providing a
service that hotels could take advantage of too.
9. Your hotel’s facing several problems
• Reservations come from Booking and deal sites. We actually
have to pay them for each guest they send us!
• How can we make guests to spend more money after their
arrival?
• How can we promote our services in a way that captures our
guests’ attention?
• Our guests aren’t sharing their problems with us during their
stay. Instead, we receive negative reviews once they’ve left
for home.
• How can we build long-term relationships with guests after
their stay? How can we better motivate them to visit us
again?
10. and your guests are facing problem
• Check-in takes too long! I would appreciate the opportunity
to rest after traveling so long to get here, instead of listening
to the information you have to tell me.
• Information about hotel services and offers are placed in a
pile of flyers. Who even bothers to pick it up and read it?
I’m sorry, but I didn’t notice this special offer...
• I’m not going to stand in this queue. I don’t really need a
massage that much.
• How can I communicate with you when I’m outside of the
hotel?
11. Why use of mobile apps!
“Mobile applications are not future anymore. They become
present!”
93% of your guests own a smartphone or tablet
85% of guests prefer an application to a website
63% of guests prefer to order or reserve hotel services via
mobile devices
53% of guests will prioritize a hotel that offers an mobile
application
12. Features that will boost your hotel
Orders
Earn more revenue by allowing guests to directly order hotel
services and products on the application
Connect with guests prior to their arrival
• Have you received a guest’s contact details from your
booking engine? Create a specialized message that gives
them access to the application, so they can browse and
purchase your services even before they arrive.
.
13. Features that will boost your hotel
Mass messages
Forget about leaflets! Let your guests know about ongoing
specials by sending them mass messages. Thanks to the
application’s automatic push notifications, your specials will
never be overlooked again.
Hotel feedback
Gain valuable, real-time feedback on various aspects of your
hotel’s operation, such as staff quality or cleanliness.
Besides reviews, you will receive guest comments as well.
14. Features that will boost your hotel
Communication with guests after the stay
Send offers and information to guests even after checkout.
This way, you can better ensure customer loyalty!
Hotel feedback
Gain valuable, real-time feedback on various aspects of your
hotel’s operation, such as staff quality or cleanliness.
Besides reviews, you will receive guest comments as well.
15. Features that will boost your hotel
Live chat
Send guests a direct message via the live chat function.
Resolve any problems and handle their inquiries regardless
of where the guests are.
Social media promotion
• Promote your social media profiles and reach new fans! Any
like or share by your guests will help increase your visibility
among their network.
Gain actionable insights from data
• Make informed decisions based on the guest, sales, and
staff data. In case you cannot decide what to do,
RoomAssistant will show you your missed opportunities and
suggest the proper action you should take.
•
16. Features that will boost your hotel
Run on our servers
Both the application and administration are housed on our servers, so
you don’t have to install any software on your hotel computers. All you
need is an Internet connection, login and password.
Improve staff efficiency
Increase guest satisfaction by speeding up your internal processes.
Each inquiry is directed to the relevant department, so the right
employee can quickly resolve any guest issue.
Education
• We provide manuals, video tutorials, consultations and a frequently
updated blog to teach you how best to use the application. We even
offer a special application Academy and eBooks on a variety of topics.
Targeted instructions for guests to download application
• Guests receive a welcome note during check-in in their preferred
language, where they receive information about the application and
download options.
17. Features that will delight your guests
Reservations
• Order any hotel service without having to visit or call the
often busy and overloaded front desk. You’re just two clicks
away!
Live chat
• Do you need something from reception or another
department? Reach the right person via our live chat option.
No matter where you are, you’ll get what you need.
Hotel feedback
• Let the hotel know what you like about your stay, as well as
suggestions for improvement. Your feedback will go directly
towards perfecting your future stay.
18. Features that will delight your guests
Social network
• Directly share photos and experiences from your stay on
your favorite social media site. You can also keep in touch
with hotel news by following its social media profiles
Maps
• Our 2D and 3D maps will surely come in handy while you’re
out exploring the area around the hotel. It’s pre-loaded to
help you find interesting places to visit nearby and navigate
back to the hotel.
Notifications
• Learn about current hotel deals and specials. Thanks to the
application’s push notifications, you won’t miss out on any
discount, event or interesting piece of news.
19. Features that will delight your guests
Reception services
Request hotel services, cleaning services, a taxi or wake up
call.
Language selection
• Choose the language you prefer to communicate in. You’ll
receive all notifications from the hotel in this language, no
problem.
Infobar
• In the application menu, there’s a section with up-to-the-
minute information, such as a special menu in the hotel
restaurant, weather forecast or invitation to an exciting event
20. Features that will delight your guests
List of visited hotels
You can see offers and other information from hotels you were
accommodated in. This will ease your decision making about
where to come again.
Device selection
It is up to you if you will use the application on your
smartphone or tablet with Android or iOS. It also doesn't
matter on how many devices the application is used within
one
21. Why mobile apps a successful tool ?
• Almost 1 in 4 hotel’s queries come on mobile phone.
• Over 68% people use mobile for hotel-booking info.
• Mobile phone have become dominant web access.
• It’s an additional recourse to generate income and raise
brand awareness allowing you potential clients to place the
icon with your brand on their mobile screen.
• Client can make spa reservation and add-ons, use mobile
coupons.
• Search for m-commerce or aware of special events ay your
hotel
• It’s very easy access the hotel location & show the path from
customer.
22. Why mobile apps a successful tool ?
• Almost 1 in 4 hotel’s queries come on mobile phone.
• Over 68% people use mobile for hotel-booking info.
• Mobile phone have become dominant web access.
• It’s an additional recourse to generate income and raise
brand awareness allowing you potential clients to place the
icon with your brand on their mobile screen.
• Client can make spa reservation and add-ons, use mobile
coupons.
• Search for m-commerce or aware of special events ay your
hotel
• It’s very easy access the hotel location & show the path from
customer.