This document discusses product and brand management. It defines a product as anything offered for sale, whether a good, service, physical or virtual item. A product needs a name to become a brand that helps it stand out. Products can be tangible goods or intangible services. They have features like tangibility and customer satisfaction. Products are classified by durability, consumer types, and business purpose. Services differ from goods in their delivery. Products have core, tangible and augmented levels. Successful brands create a unique name and image through advertising to attract loyal customers.