Product and Brand Management

The product in theory and practice
A product is the item offered for sale. A product can
be a service or an item. It can be physical or in
virtual.
A product needs a name: a name that people
remember and relate to. A product with a name
becomes a brand. It helps it stand out from the
clutter of products and names.
Types of Product
PRODUCTS

Tangible
products

GOODS

Intangible
products

SEVICES
Features of product

tangibility
Associated
attributes

Features of
product

Exchange
value

Intangible
attributes

Customer
satisfaction
Product Classification
1. Durable products,
Durable goods
Nondurable goods
Service

2. Consumer products,
Convenience goods
Shopping goods
Specialty goods

3. Business products
Materials and parts
Capitals items
Suppliers and business services
Durable Products

Consumer Products

Business Products
Are Service Different ?
Teaching
Nursing
Theatre
Air Travel
T.V.

Fast food shop

Product
Salt

Automobiles
House
Dog Food

Service
Three Level of Product
Installation
Tangible
Product
Packaging

Delivery
and
credit

Core
Benefit
or
service

After
sales
service

Quality
Augmented
Product

Warranty

Core
Product
Branding
A successful Brand is a name, symbol,
design or some combination which
identifies the “Product” of a particular
organization as having a sustainable
differential advantage.
The process involved in creating a unique name and image for
a product in the consumers' mind, mainly through advertising
campaigns with a consistent theme. Branding aims to
establish a significant and differentiated presence in the
market that attracts and retains loyal customers.
Objective of the Brand
- Delivers the message clearly
- Confirms your credibility

- Connects your target prospects emotionally
- Motivates the buyer

- Concretes User Loyalty
Top ten brand names from 2012 and
2013:
Product in theory and practice

Product in theory and practice

  • 1.
    Product and BrandManagement The product in theory and practice
  • 2.
    A product isthe item offered for sale. A product can be a service or an item. It can be physical or in virtual. A product needs a name: a name that people remember and relate to. A product with a name becomes a brand. It helps it stand out from the clutter of products and names.
  • 3.
  • 4.
    Features of product tangibility Associated attributes Featuresof product Exchange value Intangible attributes Customer satisfaction
  • 5.
    Product Classification 1. Durableproducts, Durable goods Nondurable goods Service 2. Consumer products, Convenience goods Shopping goods Specialty goods 3. Business products Materials and parts Capitals items Suppliers and business services
  • 6.
  • 7.
    Are Service Different? Teaching Nursing Theatre Air Travel T.V. Fast food shop Product Salt Automobiles House Dog Food Service
  • 8.
    Three Level ofProduct Installation Tangible Product Packaging Delivery and credit Core Benefit or service After sales service Quality Augmented Product Warranty Core Product
  • 9.
    Branding A successful Brandis a name, symbol, design or some combination which identifies the “Product” of a particular organization as having a sustainable differential advantage. The process involved in creating a unique name and image for a product in the consumers' mind, mainly through advertising campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.
  • 10.
    Objective of theBrand - Delivers the message clearly - Confirms your credibility - Connects your target prospects emotionally - Motivates the buyer - Concretes User Loyalty
  • 11.
    Top ten brandnames from 2012 and 2013: