The document provides an overview of creative problem solving skills and techniques. It discusses (1) having a problem solving mindset and attitude, (2) practicing creativity, (3) facilitating teams, and (4) establishing a creative environment. It also outlines steps to overcome negative or unhelpful thinking patterns and instead focus on realistic, evidence-based approaches to problem solving. Specific techniques taught include considering alternative perspectives, examining the goals and potential effects of solutions, focusing on positives, and stopping predictions of negative futures.