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PRICING DECISIONS
&
MARKETING CHANNELS
5TH UNIT SYLLABUS
 Pricing decisions: Significance of pricing,
factor influencing pricing (Internal factor and
External factor), objectives, Pricing Strategies-
Value based, Cost based, Market based,
Competitor based, Pricing Procedure.
 Marketing Channels: Meaning, Purpose,
Factors Affecting Channel Choice, Channel
Design, channel Management Decision,
Channel Conflict, Designing a physical
Distribution System, Network Marketing,
 Price: the exchange value of a good or
service
FACTORS AFFECTING PRICING DECISIONS
Objective Purpose Example
Profitability Objectives Profit Maximization
Target Return
Low introductory interest rates on
credit cards with high standard rates
after 6 months.
Market Share Objectives Sales Maximization
Market Share
Dell’s low-priced PCs increase market
share and sales of services
Value Objectives Value Pricing Per-song charges for music downloads
Prestige Objectives Lifestyle
Image
High-priced luxury autos such as
BMW and watches by Piaget
Not For Profit Objectives Cost Recovery
Market Incentives
Market Suppression
High prices for tobacco and alcohol to
reduce consumption
PRICING OBJECTIVES
PROFITABILITY OBJECTIVE
 Marginal analysis - Method of analysing the
relationship among costs, sales price, and
increased sales volume
 Profit maximization - Point at which the
additional revenue gained by increasing the
price of a product equals the increase in total
costs
 Target-return objectives - Short-run or long-
run pricing objectives of achieving a specified
return on either sales or investment
VOLUME OBJECTIVE
 Belief that increased sales volume is more
important in the long run than immediate
profits
 Can maximize sales through pricing and
nonprice factors such as service and quality
 Market-share objective - The goal of
controlling a portion of the market for a firm’s
product
VALUE OBJECTIVE
 Emphasizes benefits derived from a product
in comparison to the price and quality levels
of competing offerings
 Works best for relatively low-priced goods
and services
 Challenge is convincing customers that low-
priced brands offer quality comparable to that
of a higher-priced product
 Prestige Objective:-
 Develop and maintain an image of quality and
exclusiveness that appeals to status-conscious
consumers
 Example: Tag Heuer watches
 Pricing Objectives of Not-for-Profit
Organizations
 Pricing strategy helps them achieve specific goals
 Profit maximization
 Cost recovery
 Market incentives
 Market suppression
PRICING STRATEGIES
 Premium pricing
 Uses a high price, but gives a good
product/service exchange e.g. Concorde, The
Ritz Hotel
 Penetration pricing
 offers low price to gain market share - then
increases price
 e.g. France Telecom - to attract new corporate
clients (or Telewest cable)
 Economy pricing
 placed at ‘no frills’, low price
 e.g. Soups, spaghetti, beans - ‘economy’ brands
PRICING STRATEGIES
 Price skimming
 where prices are high - usually during introduction
 e.g new albums or films on release
 ultimately prices will reduce to the ‘parity’
 Psychological pricing
 to get a customer to respond on an emotional, rather than
rational basis
 .e.g 99p not £1.01 ‘price point perspective
 Product line pricing
 rationale of a product range
 e.g. MARS 32p, Four-pack 99p, Bite-size £1.29
 Pricing variations
 ‘off-peak’ pricing, early booking discounts,etc
 e.g Grundig offers a ‘cash back’ incentive for expensive goods
PRICING STRATEGIES
 Optional product-pricing
 e.g. optional extras - BMW famously under-equipped
 Captive product pricing
 products that complement others
 e.g Gillette razors (low price) and blades (high price)
 Product-bundle pricing
 sellers combine several products at the same price
 e.g software, books, CDs.
 Promotional pricing
 BOGOF e.g. toothpaste, soups, etc
 Geographical pricing
 different prices for customers in different parts of
the world
 e.g.Include shipping costs, or place on PLC
 Value pricing
 usually during difficult economic conditions
 e.g. Value menus at McDonalds
Markup pricing (cost-plus)
Target-return pricing (breakeven analysis)
Perceived-value pricing
Going-rate pricing (customary)
Auction-type pricing
PRICE DETERMINATION FACTORS
 Demand - The amounts of a firm’s product that
consumers will purchase at different prices during a
specified time period
 Supply - The amounts of a good or service that will be
offered for sale at different prices during a specified
period
 Pure competition - Market structure with so many buyers
and sellers that no single participant can significantly
influence price
 Monopolistic competition - Diverse parties exchange
heterogeneous, relatively well-differentiated products,
giving marketers some control over prices
 Oligopoly - Relatively few sellers; each has large
influence on price
 Monopoly - Only one seller of a product exists and for
which there are no close substitutes
PRICING METHODS
 Cost-plus pricing - Uses a base-cost figure per unit and
adds a markup to cover unassigned costs and to provide a
profit
 Allows businesses with low costs to set prices lower than those of
competitors’ and still make a profit
 Full-cost pricing
 Uses all relevant variable costs in setting a product’s
price
 Allocates the fixed costs not directly attributed to the
production of the priced item
 No consideration of competition or demand for the item
 Any method for allocating overhead is arbitrary and may
be unrealistic
 Incremental-cost pricing - Attempts to use
only costs directly attributable to a specific
output in setting prices
 Breakeven Analysis: - Pricing technique used
to determine the number of products that must be
sold at a specified price to generate enough
revenue to cover total cost
TEN WAYS TO ‘INCREASE’ PRICES WITHOUT
INCREASING PRICE
 Revise the discount structure
 Change the minimum order size
 Charge for delivery and special services
 Invoice for repairs on serviced equipment
 Charge for engineering, installation
 Charge for overtime on rushed orders
 Collect interest on overdue accounts
 Produce less of the lower margin models in the line
 Write penalty clauses into contracts
 Change the physical characteristics of the product
PRICE ADJUSTMENT STRATEGIES
DISTRIBUTION CHANNEL FUNCTIONS
 Information: consumer behaviour information
 Promotion: messaging
 Negotiation: price and other terms
(how is this done online?
 Physical distribution: think e-tickets?
 Prospecting: finding, communicating, and
tracking prospective buyers
INTENSITY OF DISTRIBUTION
MARKETING CHANNEL MANAGEMENT
Formulating
channel strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate with
marketing mix
Evaluate member
performance
 Realize only the place ‘P’
provides protection from
imitation
 Distribution strategies can
provide sustainable
competitive advantage
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate with
marketing mix
Evaluate member
performance
Set distribution objectives
Specify tasks to be
performed by the channel
Consider alternative
structures
Choose optimal structure
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate with
marketing mix
Evaluate member
performance
 Optimal structure identified
by considering:
 Market variables
 Product variables
 Company variables
 Intermediary variables
 Behavioral variables
 External environment
variables
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate with
marketing mix
Evaluate member
performance
 Develop selection criteria
Prospectiv
e channel
member
Management
succession
Sales
Performance
Market
Coverage
Reputation
Product
Lines
Sales
Strength
Credit and
Financial
Condition
Size
Attitude
Management
Ability
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate with
marketing mix
Evaluate member
performance
 Find prospective channel
members
 Evaluate prospective
channel members
 Convert prospectives into
actual channel members
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate
channel members
Coordinate with
marketing mix
Evaluate member
performance
 Learn about the needs and
problems of channel
members
 Advisory committees
 Offer support
 Informal support
 Strategic alliances,
partnerships
 Provide ongoing leadership
 Continuing focus
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate
with marketing mix
Evaluate member
performance
 Product and Channel
 Retailers (a channel
member) play an important
role in product positioning
 Display fixtures
 Personal selling
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate
with marketing mix
Evaluate member
performance
 Pricing and Channel
 Relevant to channel
members:
 Profit margins available to
channel members
 Pricing policies
 Incentives
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate
with marketing mix
Evaluate member
performance
 Promotion and Channel
 Promotions interface with
channel members
 Point-of-purchase displays
 Inventory levels
 Sales person training
MARKETING CHANNEL MANAGEMENT
Formulating channel
strategy
Design channel
structure
Select channel
members
Motivate channel
members
Coordinate with
marketing mix
Evaluate
member performance
 Assessment of success of
channel members in
implementing strategies
 Requires good information
flows between members
 Point-of-sale systems, EDI
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Logistics make products available to
customers
 Also called physical distribution (PD)
 Supply chain management (SCM) are
logistical systems that facilitate close
cooperation among firms in a channel
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Total Cost Approach and Systems Concept
Management
views logistics as
a system of
interrelated
components
Management
tries to reduce
cost of using the
components
as a whole
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging
Systems
Concept
Total Cost
Approach
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Almost all
products
must be
moved
 Generally
one of the
highest
percentage
costs
 Use in-
house
transport or
common
carriers?
 What rates
are
available?
 What are
competitors
doing?
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Growing
use of
cross-
docking
 How to
minimize
distances
 What
equipment
should be
used?
 How to use
labor
efficiently
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Order
cycle time
(time
between
order and
delivery)
 How to
reduce
errors in
order
processing
 How to
develop
standards
for different
product
types
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Economic
order
quantity
(EOQ) is
the lowest
total cost
(inventory
carry cost
+ ordering
costs)
 How to
balance
inventory
levels with
order sizes
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Growth of
single item
shipments
 Where to
locate a
warehouse
 Number of
warehousin
g units and
size of units
 Ownership
question
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging
MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION
 Effective
packaging
can help
control
inventory
carry costs
and help
logistics
efficiency
 What type of
package is
required
(sturdiness,
etc.)
Transportation
Materials Handling
Order Processing
Inventory Control
Warehousing
Packaging

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Pricing and Distributions -Marketing Management

  • 2. 5TH UNIT SYLLABUS  Pricing decisions: Significance of pricing, factor influencing pricing (Internal factor and External factor), objectives, Pricing Strategies- Value based, Cost based, Market based, Competitor based, Pricing Procedure.  Marketing Channels: Meaning, Purpose, Factors Affecting Channel Choice, Channel Design, channel Management Decision, Channel Conflict, Designing a physical Distribution System, Network Marketing,
  • 3.  Price: the exchange value of a good or service
  • 5. Objective Purpose Example Profitability Objectives Profit Maximization Target Return Low introductory interest rates on credit cards with high standard rates after 6 months. Market Share Objectives Sales Maximization Market Share Dell’s low-priced PCs increase market share and sales of services Value Objectives Value Pricing Per-song charges for music downloads Prestige Objectives Lifestyle Image High-priced luxury autos such as BMW and watches by Piaget Not For Profit Objectives Cost Recovery Market Incentives Market Suppression High prices for tobacco and alcohol to reduce consumption PRICING OBJECTIVES
  • 6. PROFITABILITY OBJECTIVE  Marginal analysis - Method of analysing the relationship among costs, sales price, and increased sales volume  Profit maximization - Point at which the additional revenue gained by increasing the price of a product equals the increase in total costs  Target-return objectives - Short-run or long- run pricing objectives of achieving a specified return on either sales or investment
  • 7. VOLUME OBJECTIVE  Belief that increased sales volume is more important in the long run than immediate profits  Can maximize sales through pricing and nonprice factors such as service and quality  Market-share objective - The goal of controlling a portion of the market for a firm’s product
  • 8. VALUE OBJECTIVE  Emphasizes benefits derived from a product in comparison to the price and quality levels of competing offerings  Works best for relatively low-priced goods and services  Challenge is convincing customers that low- priced brands offer quality comparable to that of a higher-priced product
  • 9.  Prestige Objective:-  Develop and maintain an image of quality and exclusiveness that appeals to status-conscious consumers  Example: Tag Heuer watches  Pricing Objectives of Not-for-Profit Organizations  Pricing strategy helps them achieve specific goals  Profit maximization  Cost recovery  Market incentives  Market suppression
  • 10. PRICING STRATEGIES  Premium pricing  Uses a high price, but gives a good product/service exchange e.g. Concorde, The Ritz Hotel  Penetration pricing  offers low price to gain market share - then increases price  e.g. France Telecom - to attract new corporate clients (or Telewest cable)  Economy pricing  placed at ‘no frills’, low price  e.g. Soups, spaghetti, beans - ‘economy’ brands
  • 11. PRICING STRATEGIES  Price skimming  where prices are high - usually during introduction  e.g new albums or films on release  ultimately prices will reduce to the ‘parity’  Psychological pricing  to get a customer to respond on an emotional, rather than rational basis  .e.g 99p not £1.01 ‘price point perspective  Product line pricing  rationale of a product range  e.g. MARS 32p, Four-pack 99p, Bite-size £1.29  Pricing variations  ‘off-peak’ pricing, early booking discounts,etc  e.g Grundig offers a ‘cash back’ incentive for expensive goods
  • 12. PRICING STRATEGIES  Optional product-pricing  e.g. optional extras - BMW famously under-equipped  Captive product pricing  products that complement others  e.g Gillette razors (low price) and blades (high price)  Product-bundle pricing  sellers combine several products at the same price  e.g software, books, CDs.  Promotional pricing  BOGOF e.g. toothpaste, soups, etc
  • 13.  Geographical pricing  different prices for customers in different parts of the world  e.g.Include shipping costs, or place on PLC  Value pricing  usually during difficult economic conditions  e.g. Value menus at McDonalds
  • 14. Markup pricing (cost-plus) Target-return pricing (breakeven analysis) Perceived-value pricing Going-rate pricing (customary) Auction-type pricing
  • 15. PRICE DETERMINATION FACTORS  Demand - The amounts of a firm’s product that consumers will purchase at different prices during a specified time period  Supply - The amounts of a good or service that will be offered for sale at different prices during a specified period  Pure competition - Market structure with so many buyers and sellers that no single participant can significantly influence price  Monopolistic competition - Diverse parties exchange heterogeneous, relatively well-differentiated products, giving marketers some control over prices  Oligopoly - Relatively few sellers; each has large influence on price  Monopoly - Only one seller of a product exists and for which there are no close substitutes
  • 16. PRICING METHODS  Cost-plus pricing - Uses a base-cost figure per unit and adds a markup to cover unassigned costs and to provide a profit  Allows businesses with low costs to set prices lower than those of competitors’ and still make a profit  Full-cost pricing  Uses all relevant variable costs in setting a product’s price  Allocates the fixed costs not directly attributed to the production of the priced item  No consideration of competition or demand for the item  Any method for allocating overhead is arbitrary and may be unrealistic
  • 17.  Incremental-cost pricing - Attempts to use only costs directly attributable to a specific output in setting prices  Breakeven Analysis: - Pricing technique used to determine the number of products that must be sold at a specified price to generate enough revenue to cover total cost
  • 18. TEN WAYS TO ‘INCREASE’ PRICES WITHOUT INCREASING PRICE  Revise the discount structure  Change the minimum order size  Charge for delivery and special services  Invoice for repairs on serviced equipment  Charge for engineering, installation  Charge for overtime on rushed orders  Collect interest on overdue accounts  Produce less of the lower margin models in the line  Write penalty clauses into contracts  Change the physical characteristics of the product
  • 20. DISTRIBUTION CHANNEL FUNCTIONS  Information: consumer behaviour information  Promotion: messaging  Negotiation: price and other terms (how is this done online?  Physical distribution: think e-tickets?  Prospecting: finding, communicating, and tracking prospective buyers
  • 21.
  • 23. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Realize only the place ‘P’ provides protection from imitation  Distribution strategies can provide sustainable competitive advantage
  • 24. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance Set distribution objectives Specify tasks to be performed by the channel Consider alternative structures Choose optimal structure
  • 25. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Optimal structure identified by considering:  Market variables  Product variables  Company variables  Intermediary variables  Behavioral variables  External environment variables
  • 26. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Develop selection criteria Prospectiv e channel member Management succession Sales Performance Market Coverage Reputation Product Lines Sales Strength Credit and Financial Condition Size Attitude Management Ability
  • 27. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Find prospective channel members  Evaluate prospective channel members  Convert prospectives into actual channel members
  • 28. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Learn about the needs and problems of channel members  Advisory committees  Offer support  Informal support  Strategic alliances, partnerships  Provide ongoing leadership  Continuing focus
  • 29. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Product and Channel  Retailers (a channel member) play an important role in product positioning  Display fixtures  Personal selling
  • 30. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Pricing and Channel  Relevant to channel members:  Profit margins available to channel members  Pricing policies  Incentives
  • 31. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Promotion and Channel  Promotions interface with channel members  Point-of-purchase displays  Inventory levels  Sales person training
  • 32. MARKETING CHANNEL MANAGEMENT Formulating channel strategy Design channel structure Select channel members Motivate channel members Coordinate with marketing mix Evaluate member performance  Assessment of success of channel members in implementing strategies  Requires good information flows between members  Point-of-sale systems, EDI
  • 33. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Logistics make products available to customers  Also called physical distribution (PD)  Supply chain management (SCM) are logistical systems that facilitate close cooperation among firms in a channel
  • 34. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Total Cost Approach and Systems Concept Management views logistics as a system of interrelated components Management tries to reduce cost of using the components as a whole Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging Systems Concept Total Cost Approach
  • 35. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Almost all products must be moved  Generally one of the highest percentage costs  Use in- house transport or common carriers?  What rates are available?  What are competitors doing? Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging
  • 36. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Growing use of cross- docking  How to minimize distances  What equipment should be used?  How to use labor efficiently Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging
  • 37. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Order cycle time (time between order and delivery)  How to reduce errors in order processing  How to develop standards for different product types Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging
  • 38. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Economic order quantity (EOQ) is the lowest total cost (inventory carry cost + ordering costs)  How to balance inventory levels with order sizes Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging
  • 39. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Growth of single item shipments  Where to locate a warehouse  Number of warehousin g units and size of units  Ownership question Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging
  • 40. MARKETING CHANNEL LOGISTICS / PHYSICAL DISTRIBUTION  Effective packaging can help control inventory carry costs and help logistics efficiency  What type of package is required (sturdiness, etc.) Transportation Materials Handling Order Processing Inventory Control Warehousing Packaging